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Dell XPS 14Z manual

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Table of contents for the manual

  • Page 1

    Dell™ XPS™ 14z Owner’ s Manual Computer model: L412z Regulatory model: P24G series Regulatory type: P24G001 book.book Page 1 Thur sday, May 3, 2012 3:09 PM[...]

  • Page 2

    Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make b etter use of your computer . CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WAR N IN G: A WARNING indicates a potential for property damage, personal injury , or death. ______________ ______ [...]

  • Page 3

    Contents 3 Contents 1 Before Y ou Begin . . . . . . . . . . . . . . . . . . . . 7 Recommended T ools . . . . . . . . . . . . . . . . . . . . 7 T urning Off Y our Computer . . . . . . . . . . . . . . . . . 7 Before W orking Inside Y our Computer . . . . . . . . . . 8 2 Base Cover . . . . . . . . . . . . . . . . . . . . . . . 11 Removing the Base Cov[...]

  • Page 4

    4 Contents 5 Wireless Mini-Card . . . . . . . . . . . . . . . . 21 Removing the Mini-Card . . . . . . . . . . . . . . . . . 21 Replacing the Mini-Card . . . . . . . . . . . . . . . . . 23 6 Hard Driv e . . . . . . . . . . . . . . . . . . . . . . . 25 Removing the Hard Drive . . . . . . . . . . . . . . . . 25 Replacing the Hard Drive . . . . . . . .[...]

  • Page 5

    Contents 5 10 Display-Converter Board . . . . . . . . . . . . . 39 Removing the Display-Converter Board . . . . . . . . . 39 Replacing the Display-Converter Board . . . . . . . . 40 11 Heat Sink and Fan . . . . . . . . . . . . . . . . . . 41 Removing the Heat Sink and Fan . . . . . . . . . . . . 41 Replacing the Heat Sink and Fan . . . . . . . . . [...]

  • Page 6

    6 Contents 15 Speakers . . . . . . . . . . . . . . . . . . . . . . . . 61 Removing the Speakers . . . . . . . . . . . . . . . . . 61 Replacing the Speakers . . . . . . . . . . . . . . . . . 64 16 Display . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Display Hinge Co vers . . . . . . . . . . . . . . . . . . 65 Removing the Display Hinge Cov[...]

  • Page 7

    Before Y ou Begin 7 1 Before Y ou Begin This manual provides procedures for re moving and installing the com ponents in your computer . Unless otherwise no ted, each procedur e assumes that the following conditions e xist: • Y ou have performed the steps in "T urning Off Y our Computer" on page 7 and "Before W orking Inside Y our C[...]

  • Page 8

    8 Before Y ou Begin Before W orking Inside Y our Computer Use the following safety guidelines to he lp protect your computer from potential damage and to help to ensure your own personal safety . WAR N IN G: Before working inside your comput er , read the safety information that shipped with your compute r . For additional safety best practices inf[...]

  • Page 9

    Before Y ou Begin 9 6 Disconnect all attached devices from your computer . 7 Remove the battery (see "Removing the Battery" on page 15). 8 T urn the computer top-side up, open the displ ay , and press the power button to ground the system board. CAUTION: Before touching anything inside your computer , ground yourself by touching an unpain[...]

  • Page 10

    10 Before Y ou Begin book.book Page 10 Thursday, May 3, 2012 3:09 PM[...]

  • Page 11

    Base Cover 11 2 Base Cover WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . Fo r additional safety best practices information, see the Regul atory Compliance Homepage at www .dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform repairs on your com[...]

  • Page 12

    12 Base Cover 4 Lift the base cover off the palm-rest assembly . Replacing the Base Cover 1 F ollow the instructions in "Before Y ou Begin" on page 7. 2 Align the tabs on the base cover with the slots on the palm-rest assembly and snap the base cover into place. 3 Replace the eight screws that secur e the base cover to the palm-rest assem[...]

  • Page 13

    Base Cover 13 book.book Page 13 Thursday, May 3, 2012 3:09 PM[...]

  • Page 14

    14 Base Cover book.book Page 14 Thursday, May 3, 2012 3:09 PM[...]

  • Page 15

    Battery 15 3 Battery WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . Fo r additional safety best practices information, see the Regul atory Compliance Homepage at www .dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform repairs on your computer [...]

  • Page 16

    16 Battery Replacing the Battery CAUTION: T o avoid damage to the computer , use only the battery designed for this particular Dell computer . 1 F ollow the instructions in "Before Y ou Begin" on page 7. 2 Place the battery on th e palm-rest assembly . 3 Replace the five screws that se cure the battery to the palm-rest assembly . 4 Connec[...]

  • Page 17

    Memory Module(s) 17 4 Memory Module(s) WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . Fo r additional safety best practices information, see the Regul atory Compliance Homepage at www .dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform repairs[...]

  • Page 18

    18 Memory Module(s) 4 Use your fingertips to carefully spread apart the securing clips on each end of the memory-module connector un til the memory module pops up. 5 Remove the memory module from the memory-module connector . Replacing the Memory Module(s) 1 F ollow the instructions in "Before Y ou Begin" on page 7. 2 Align the notch in t[...]

  • Page 19

    Memory Module(s) 19 3 Slide the memory module firmly into the memory-module connector at a 45-degree angle, and press t he memory module down until it clicks into place. If you do not hear the clic k, remove the memory module and reinstall it. NOTE: Replace the sy stem board after replacing the secondary memory module. T o replace the sy stem board[...]

  • Page 20

    20 Memory Module(s) As the computer boots, it detects th e additional memory and automatically updates the system conf iguratio n information. T o confirm the amount of memory installed in the computer: Click Start  Control P ane l  System . book.book Page 20 Thursday, May 3, 2012 3:09 PM[...]

  • Page 21

    Wireless Mini-Card 21 5 Wireless Mini-Card WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . Fo r additional safety best practices information, see the Regul atory Compliance Homepage at www .dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform rep[...]

  • Page 22

    22 Wireless Mini-Card 6 Lift the Mini-Card out of the system-board connector . 1 antenna cables (2) 2 Mini-Card 3 s y stem-board connector 4 screw 1 4 2 3 book.book Page 22 Thursday, May 3, 2012 3:09 PM[...]

  • Page 23

    Wireless Mini-Card 23 CAUTION: When the Mini-Card is not in t he computer , store it in protective antistatic packaging. For more information, see "Protecting Against Electrostatic Discharge" in the safety informati on that shipped with your computer . Replacing the Mini-Card 1 F ollow the instructions in "B efor e Y ou Begin" o[...]

  • Page 24

    24 Wireless Mini-Card 3 Insert the Mini-Card connector at a 45- degree angle into the system-board connector . 4 P ress the other end of the Mini-Card down into the slot on the system board and r eplace the screw that secur es the Mini-Card to the system board. 5 Connect the appropriate antenna cables to the Mini-Card you ar e insta lling. 6 Replac[...]

  • Page 25

    Hard Drive 25 6 Hard Drive WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. WAR N IN G: If you remove the hard drive from the computer when the drive is hot,[...]

  • Page 26

    26 Hard Drive 5 Lift the connector latch and pull the pu ll-tab to disconnect the har d-drive cable from the system-board connector . 6 Slide the hard-drive assembly away from the bracket on the palm-r est assembly . 7 Lift the hard-drive assembly out of the palm-rest assembly . CAUTION: When the hard drive is not in t he computer , store it in pro[...]

  • Page 27

    Hard Drive 27 10 Disconnect the interposer from the har d drive. 1 screws (4) 2 hard drive 3 hard-drive bracket 1 interposer 2 hard drive 2 3 1 2 1 book.book Page 27 Thursday, May 3, 2012 3:09 PM[...]

  • Page 28

    28 Hard Drive Replacing the Hard Drive 1 F ollow the instructions in "Before Y ou Begin" on page 7. 2 Remove the new hard drive from its packaging. Save the original packaging for st oring or shipping the hard drive. 3 Connect the interposer to the hard drive. 4 Place the hard-drive bracket on the hard drive. 5 Replace the four screws tha[...]

  • Page 29

    Coin-Cell Battery 29 7 Coin-Cell Battery WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform repair[...]

  • Page 30

    30 Coin-Cell Battery Replacing the Coin-Cell Battery 1 F ollow the instructions in "Before Y ou Begin" on page 7. 2 Adhere the coin-cell battery to the system board. 3 Connect the coin-cell battery cabl e to the system-board connector . 4 Replace the battery (see "Replac ing the Batte ry" on page 16). 5 Replace the base cover (s[...]

  • Page 31

    Optical Drive 31 8 Optical Drive WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform repairs on you[...]

  • Page 32

    32 Optical Drive 6 Remove the two screws that secur e th e optical-drive bracket to the optical drive. 7 Remove the optical-drive bracket from the optical drive. 1 screw 2 palm-rest assembly 3 bracket 4 tabs (3) 5 optical-drive assembly 1 2 5 3 4 book.book Page 32 Thursday, May 3, 2012 3:09 PM[...]

  • Page 33

    Optical Drive 33 Replacing the Optical Drive 1 F ollow the instructions in "B efor e Y ou Begin" on page 7. 2 Place the optical-drive bracket in position. 3 Replace the two screws that secur e th e optical-drive bracket to the optical drive. 4 Slide the optical-drive assembly into the bracket and tabs on the palm-rest assembly . 5 Replace[...]

  • Page 34

    34 Optical Drive book.book Page 34 Thursday, May 3, 2012 3:09 PM[...]

  • Page 35

    Hall-Sensor Board 35 9 Hall-Sensor Board WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . Fo r additional safety best practices information, see the Regul atory Compliance Homepage at www .dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform repai[...]

  • Page 36

    36 Hall-Sensor Board 6 Lift the connector latch and pull the pull-tab to disconnect the hall-sensor -board cable from the system-board connector . 7 Remove the screw that secur es the hall-sensor board to the palm-rest assembly . 8 Lift the hall-sensor board away from the palm-rest assembly . 1 sponge pad 1 book.book Page 36 Thursday, May 3, 2012 3[...]

  • Page 37

    Hall-Sensor Board 37 Replacing the Hall-Sensor Board 1 F ollow the instructions in "B efor e Y ou Begin" on page 7. 2 Align the screw hole on the hall-sen sor board with the screw hole on the palm-rest assembly . 3 Replace the scr ew that secur es the hall-sensor board to the palm-rest assembly . 4 Slide the hall-sensor -boa rd cable in t[...]

  • Page 38

    38 Hall-Sensor Board book.book Page 38 Thursday, May 3, 2012 3:09 PM[...]

  • Page 39

    Display-Converter Board 39 10 Display-Converter Board WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should p[...]

  • Page 40

    40 Display-Converter Board Replacing the Display-Converter Board 1 F ollow the instructions in "Before Y ou Begin" on page 7. 2 Connect the display-converter -board ca ble, and the display cable to the connectors on the display-converter boar d. 3 Align the scr ew holes on the display- converter boar d with the screw holes on the palm-r e[...]

  • Page 41

    Heat Sink and Fan 41 11 Heat Sink and Fan WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. WAR N IN G: If you remove the heat sink from the computer when the[...]

  • Page 42

    42 Heat Sink and Fan Replacing the Heat Sink and Fan NOTE: The original thermal grea se can be r eused if the original sy stem board and heat sink are reinstalled together . If eit her the sy stem board or the heat sink is replaced, use the thermal pad provided in the kit to ensure that th ermal conductivity is achieved. 1 F ollow the instructions [...]

  • Page 43

    Heat Sink and Fan 43 7 Replace the battery (see "Replaci ng the Battery" on page 16). 8 Replace the base cover (see "Replaci ng the Base Cover" on page 12). CAUTION: Before turning on the computer , replace all screws and ensure that no stray screws remain inside the computer . Failure to do so may result in damage to the comput[...]

  • Page 44

    44 Heat Sink and Fan book.book Page 44 Thursday, May 3, 2012 3:09 PM[...]

  • Page 45

    Sy stem Board 45 12 Sy stem Board WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . Fo r additional safety best practices information, see the Regul atory Compliance Homepage at www .dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform repairs on y[...]

  • Page 46

    46 Sy stem Board 11 Disconnect the speaker cable from the system-board connector . 12 Lift the connector latch and pull the pu ll-tab to disconnect the keyboar d cable, touch-pad cable, k eyboard-bac klight cable, and hall-sensor cable from the system-board connectors. 13 Gently peel off the tape from the network connector on the syste m board. 14 [...]

  • Page 47

    Sy stem Board 47 16 Remove the five screws that secur e the system board to the palm-rest assembly . 17 Lift the system board off the palm-r est assembly . 18 Remove the memory module(s) (see "Removing the Memory Module(s)" on page 17). 1 tape 2 display cable connector 3 power -button board cable 4 display-converter board cable connector [...]

  • Page 48

    48 Sy stem Board Replacing the Sy stem Board 1 F ollow the instructions in "Before Y ou Begin" on page 7. 2 Replace the memory module(s) (see "Replacing the Memory Module(s)" on page 18). 3 Place the system board on the palm-rest assembly . 4 Replace the five screws that secure the system bo ard to the palm-rest assembly . 5 Sli[...]

  • Page 49

    Sy stem Board 49 10 Adher e the pull-tab on the k e yboa r d cabl e over th e k eyboar d cable connector on the system board. 11 Replace the heat sink and fan (see "Repla cing the Heat Sink and F an" on page 42). 12 Replace the optical drive (see "Replaci ng the Optical Drive" on pag e 33). 13 Replace the coin-cell battery (see [...]

  • Page 50

    50 Sy stem Board book.book Page 50 Thursday, May 3, 2012 3:09 PM[...]

  • Page 51

    Power -Button Board 51 13 Power -Button Board WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform r[...]

  • Page 52

    52 Power -Button Board Replacing the Power -Button Board 1 F ollow the instructions in "Before Y ou Begin" on page 7. 2 Use the alignment posts to place the power -button boar d on the palm-rest assembly . 3 Replace the two screws that secu re the power -button board to the palm-rest assembly . 4 Replace the system board (see "Replac[...]

  • Page 53

    Keyboard 53 14 Keyboard WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform repairs on your compute[...]

  • Page 54

    54 Keyboard 4 Make a note of the speakers cable ro uting and remove the speaker cables from the routing guides. book.book Page 54 Thursday, May 3, 2012 3:09 PM[...]

  • Page 55

    Keyboard 55 5 Make a note of the antenna cables routing and remove the antenna cables from the routing guides. 1 speakers cable 1 book.book Page 55 Thursday, May 3, 2012 3:09 PM[...]

  • Page 56

    56 Keyboard 6 Li f t th e ke yb o a rd br a c ket off the palm-rest assembly . 1 antenna cables (2) 1 book.book Page 56 Thursday, May 3, 2012 3:09 PM[...]

  • Page 57

    Keyboard 57 Replacing the Keyboard Bracket 1 F ollow the instructions in "B efor e Y ou Begin" on page 7. 2 Place the keyboar d bracket on the palm-r est assembly . 3 Replace the 18 screws that secure th e k eyboard bracket to the palm-r est assembly . 4 Route the speakers cable and antenna cables through the routing guides. 5 Replace the[...]

  • Page 58

    58 Keyboard Removing the Keyboard 1 F ollow the instructions in "Before Y ou Begin" on page 7. 2 Remove the keyboar d bracket (see "R emoving the K eyboard Brack et " on page 53). CAUTION: The keycaps on the keyboard are fragile, easily dislodged, and time- consuming to replace. Be careful when removing and handling the keyboard[...]

  • Page 59

    Keyboard 59 Replacing the Keyboard 1 F ollow the instructions in "B efor e Y ou Begin" on page 7. 2 Place the keyboar d on the palm-rest assembly . 3 Replace the keyboar d bracket (see "R eplacing the Keyboard Brack et " on page 57). CAUTION: Before turning on the computer , replace all screws and ensure that no stray screws rem[...]

  • Page 60

    60 Keyboard book.book Page 60 Thursday, May 3, 2012 3:09 PM[...]

  • Page 61

    Speakers 61 15 Speakers WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform repairs on your compute[...]

  • Page 62

    62 Speakers 4 Make a note of the speakers cable ro uting and remove the speaker cables from the routing guides. 1 antenna cables (2) 1 book.book Page 62 Thursday, May 3, 2012 3:09 PM[...]

  • Page 63

    Speakers 63 5 Remove the two screws (one on each si de) that secur e the speakers to the palm-rest assembly . 6 Slide and lift the speakers along with the cable off the palm-rest assembly . 1 speakers cable 1 book.book Page 63 Thursday, May 3, 2012 3:09 PM[...]

  • Page 64

    64 Speakers Replacing the Speakers 1 F ollow the instructions in "Before Y ou Begin" on page 7. 2 Place the speakers on the palm-rest as sembly and route the speakers cable through the routing guides. 3 Replace the two screws (one on each si de) that secure the speakers to the palm-rest assembly . 4 Route the antenna cables through the ro[...]

  • Page 65

    Display 65 16 Display WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform repairs on your computer [...]

  • Page 66

    66 Display 4 T urn the palm-rest assembly over . 5 Lift the display hinge covers off the palm-rest assembly . book.book Page 66 Thursday, May 3, 2012 3:09 PM[...]

  • Page 67

    Display 67 Replacing the Display Hing e Covers 1 F ollow the instructions in "B efor e Y ou Begin" on page 7. 2 Align the tabs on the dis play hinge co vers with the slots on the palm-rest assembly and snap the display hi nge covers into place. 3 Replace the system board (see "Replaci ng the System Board" on page 48). CAUTION: B[...]

  • Page 68

    68 Display Display Assembly Removing the Display Assembly 1 F ollow the instructions in "Before Y ou Begin" on page 7. 2 Remove the display hinge covers (see "Removing the Display Hinge Covers" on page 65). 3 Remove the two screws that secur e th e display assembly to the palm-rest assembly . 4 Carefully push the antenna cables,[...]

  • Page 69

    Display 69 5 Remove the four screws (two on ea ch side) that secur e the display assembly to the pa lm-r est assembly . 6 Slide and lift the display assembly away from the palm-rest assembly . Replacing the Display Assembly 1 F ollow the instructions in "B efor e Y ou Begin" on page 7. 2 Slide and place the display assemb ly on the palm-r[...]

  • Page 70

    70 Display 4 Carefully route the antenna cables, am bient-light-sensor cable, display cable, and camera cable towards the bottom of the computer . 5 Replace the two screws that secur e th e display as sembly to the palm-rest assembly . 6 Replace the displ ay hinge covers (see "Replacing the Display Hinge Covers" on page 67). CAUTION: Befo[...]

  • Page 71

    Palm-Rest Assembly 71 17 Palm-Rest Assembly WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . Fo r additional safety best practices information, see the Regul atory Compliance Homepage at www .dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform re[...]

  • Page 72

    72 Palm-Rest Assembly Replacing the Palm-Rest Assembly 1 F ollow the instructions in "Before Y ou Begin" on page 7. 2 Replace the display assemb ly (see "Replacing the Displ ay Assembly" on page 69). 3 Replace the hall-sensor board (see "Rep lacing the Hall-Sen sor Boar d" on page 37). 4 Replace the display-converter b[...]

  • Page 73

    Flashing the BIOS 73 18 Flashing the BIOS The BIOS may require flashing when an update is avai lable or when replacing the system board. T o flash the BIOS: 1 T urn on the computer . 2 Go to support.dell.com/support/downloads . 3 Locate the BIOS update file for your computer: NOTE: The Service T ag for your computer is located on a label at the bot[...]

  • Page 74

    74 Flashing the BIOS 6 Click Save to save the file on you r desk top. The file downloads to your desktop. 7 Click Close if the Download Complete window appears.  The file icon appear s on your desk top and is titled the same as the downloaded BIOS up date file. 8 Double-click the fil e icon on the desktop and follow the instructions on the scree[...]