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Dell XPS 600 manual

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Table of contents for the manual

  • Page 1

    www .dell.com | support.dell.com Dell™ XPS 600 Owner’ s Manual Model WHL[...]

  • Page 2

    Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential da mage to hardware or loss of da ta and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for propert y damage, personal injury , or death. If you purcha[...]

  • Page 3

    Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1 Setting Up and Using Y our Computer Opening the Drive Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Changing the Front- Panel Light Color . . . . . . . . . . . . . . . . . . . . . . 15 Using a Media Card Reader (Optional) [...]

  • Page 4

    4 Contents Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Standby Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Hibernate Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Power Options Prope[...]

  • Page 5

    Contents 5 Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 S[...]

  • Page 6

    6 Contents 5 Removing and Installing Parts Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Recommended T ools . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 T urning Off Y our Computer . . . . . . . . . . . . . . . . . . . . . . . . . 69 Before W orking Inside Y our Computer . . . . . . . . . . . .[...]

  • Page 7

    Contents 7 CD/DVD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Removing a CD/DVD Drive . . . . . . . . . . . . . . . . . . . . . . . . 109 Installing a CD/DVD Drive . . . . . . . . . . . . . . . . . . . . . . . . . 110 Processor Airflow Shroud . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Removing the Pr[...]

  • Page 8

    8 Contents Dell T echnical Support Policy (U.S. Only) . . . . . . . . . . . . . . . . . . . 140 Definition of "Dell-Installed" Software and Peripherals . . . . . . . . . 140 Definition of "Third-Par ty" Software and Peripherals . . . . . . . . . . . 141 FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 9

    Finding Information 9 Finding Information NOTE: Some features or media may be optional and may not ship with your comp uter . Some features or media may not be availabl e in certain countries. NOTE: Additional informati on may ship with your computer . What Are Y ou Looking For? Find It Here • A diagnostic program for my computer • Drivers for [...]

  • Page 10

    10 Finding Information www .dell.com | support.dell.com • W arranty information • T erms and Conditions (U.S. and Canada) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Dell™ Product Information Guide • How to set up my computer Setup Diagram What Are Y ou Looking For? Find It He[...]

  • Page 11

    Finding Information 11 • Service T ag and Express Service Code • Microsoft W indows License Label Service T ag and Microsoft ® Windows ® License These labels are located on your computer . • Use the Service T ag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct[...]

  • Page 12

    12 Finding Information www .dell.com | support.dell.com • Solutions — T r oubleshooting hints and tips, articles from technicians, online cour ses, and frequently ask ed questions • Community — Online di scussion with other Dell customers • Upgrades — Upgrade informa tion for components, such as memory , the hard drive, and the operatin[...]

  • Page 13

    Finding Information 13 • How to reinstall my operating system Operating Sy stem CD The operating system is already installed on your computer . T o reinstall your operating system, use the Operating System CD. See "Reinstalling W indows XP" on page 65. After you reinstall your operating system, use the ResourceCD to reinstall drivers fo[...]

  • Page 14

    14 Finding Information www .dell.com | support.dell.com[...]

  • Page 15

    Setting Up and Using Y our Computer 15 Setting Up and Using Y our Computer Opening the Drive Door Changing the Front-Panel Light Color Y ou can use this ex clusive Dell™ XPS feature eit her to change the color of the front-panel light that illuminates the Dell name and displays around the badge on the front of your computer , or to turn off the f[...]

  • Page 16

    16 Setting Up and Using Y our Computer www .dell.com | support.dell.com Y ou can choose from several color choices: •Off •R uby •Emerald •Sapphire (default) •Amber •Amethyst •T opaz •Diamond CAUTION: Before you begin any of the proce dures in this section, follow the safety instructions located in the Product Information Guide . NOT[...]

  • Page 17

    Setting Up and Using Y our Computer 17 Using a Media Card Reader (Optional) Use the media card r eader to transfer data directly to your computer . The media card r eader supports the following memory types: • xD-Pictur e card • SmartMedia (SMC) • CompactFlash T ype I and II (CF I/II) • MicroDrive card • SecureDigital car d (SD) • Multi[...]

  • Page 18

    18 Setting Up and Using Y our Computer www .dell.com | support.dell.com Connecting Monitors CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . NOTE: Dependent upon options selected when you purchased your co mputer , your video card may have either two DVI por[...]

  • Page 19

    Setting Up and Using Y our Computer 19 Connecting T wo Monitors (Without an Adapter) NOTE: Dependent upon options selected when you purchased your computer , your video card may have either two DVI ports or one DVI port and one VGA port. F ollow these instructions if you are connecting two monitors with DVI connectors to the two optional D V I port[...]

  • Page 20

    20 Setting Up and Using Y our Computer www .dell.com | support.dell.com Connecting T wo Monitors (Wit h the Use of an Adapter) F ollow these instructions if you purchased a graphics card that has two DVI ports instead of a VGA port and need to use a VGA monitor . NOTE: If you are using PCI Express gr aphics cards in a dual config uration, only a si[...]

  • Page 21

    Setting Up and Using Y our Computer 21 About Serial A T A Drives Y our computer supports up to three serial A T A hard drives. Serial A T A drives provide the following benefits by transferring data using serial technology and flexible cables that ar e thinner and longer than IDE cables: • Improved cable routing facilitates more efficient airflow[...]

  • Page 22

    22 Setting Up and Using Y our Computer www .dell.com | support.dell.com Another advantage of a R AID level 0 configuration is that it utilizes the full capacities of the drives. F or example, if you have two 120-GB drives installed, you have 240 GB on which to stor e data. NOTICE: Because RAID level 0 configurations provide no data redundancy , if [...]

  • Page 23

    Setting Up and Using Y our Computer 23 If a drive failure occurs, subsequent r ead and writ e operations are directed to the surviving drive. A replacement drive can then be r ebuilt using the data from the surviving drive. Also, because data is duplicated on both drives, a R AID le vel 1 configuration using two 120-GB har d drives collectively has[...]

  • Page 24

    24 Setting Up and Using Y our Computer www .dell.com | support.dell.com Although any size drives may be used to create a R AID configuration, id eally the drives should be of equal size. In a R AID level 0 configuration, t he size of the configuration will be the size of the smaller drive multiplied by t he number (two) of drives in the configurati[...]

  • Page 25

    Setting Up and Using Y our Computer 25 Create a RAID level 0 volume or R AID level 1 volume only when you are adding two new drives to an existing single-drive computer configur ed as a single-drive level 0 RAID array , and you want to configure the two new drives into a R AID array . Although any size drives may be used to create a R AID configura[...]

  • Page 26

    26 Setting Up and Using Y our Computer www .dell.com | support.dell.com NOTE: If your computer currently boots to RAID and you delete the RAID volume, your computer will become unbootable. 1 Launch Nvidia MediaShield. 2 Click to select an array . 3 Click Delete Array in the System T asks pane. The Delete Array Wizard appears. 4 Click Next . A confi[...]

  • Page 27

    Setting Up and Using Y our Computer 27 3 Select Rebuild Array in the System T asks pane. The Rebuild Array W izard appears. 4 Click Next . 5 Click to select the hard drive that you want to r ebuild. 6 Click Fi n i s h . Y ou can use your computer w hile the computer is r ebuilding the RAID level 1 volume. T ransferring Information to a New Computer[...]

  • Page 28

    28 Setting Up and Using Y our Computer www .dell.com | support.dell.com 7 On the What do you want to transfer? screen, select the items you want to transfer and click Next . After the information has been copied, the Completing the Collection Phase screen appears. 8 Click Fi n i s h . T o transfer data to the new computer: 1 On the Now go to your o[...]

  • Page 29

    Setting Up and Using Y our Computer 29 NOTE: Ensure that you follow all copy right laws when you create CDs. A CD player includes the following basic buttons: A D VD player includes the following basic buttons: F or more information on playing CDs or D VDs, click Help on the CD or DVD playe r (if available). Adjusting the V olume NOTE: When the spe[...]

  • Page 30

    30 Setting Up and Using Y our Computer www .dell.com | support.dell.com Adjusting the Picture If an error message notifies you that the current r esolution and color depth are using too much memory and preventing D VD playback, adjust the display properties. 1 Click the Start button and click Control P anel . 2 Under Pick a category , click Appeara[...]

  • Page 31

    Setting Up and Using Y our Computer 31 3 T o copy the CD or DVD: • If you have one CD or DVD drive , ensure that the settings ar e correct and click the Disc Copy button. The computer reads your source CD or D VD and copies the data to a temporary folder on your computer hard drive. When prompted, insert a blank CD or D VD into the drive and clic[...]

  • Page 32

    32 Setting Up and Using Y our Computer www .dell.com | support.dell.com Helpful T ips • Use Microsoft ® W indows ® Explorer to drag and drop file s to a CD-R or CD-R W only after you start Sonic DigitalMedia a nd open a DigitalMedia project. • Use CD-Rs to burn music CDs that you want to play in regular ster eos. CD-RWs do not play in most ho[...]

  • Page 33

    Setting Up and Using Y our Computer 33 Power Management Overview The Microsoft ® W indows ® XP power management features can r educe the amount of electricity your computer uses when it is on and you are not using it. Y ou can reduce power to just the monitor or the hard drive, or you can use standby mode or hibernate mode to re duce power to the[...]

  • Page 34

    34 Setting Up and Using Y our Computer www .dell.com | support.dell.com T o exit from hibernate mode , press the power button. The comp uter may take a short time to exit from hibernate mode. P ressing a k ey on the keyboard or moving the mouse does not bring the computer out of hibernation, because the keyboar d and the mouse do not function when [...]

  • Page 35

    Setting Up and Using Y our Computer 35 If you want to change the default settings for a scheme, click the drop-down menu in the Tu r n off monitor , T urn off hard disks , System stand by , or System hibernates field, and then select a time-out from the displayed list. Changing the time-out for a scheme field permanently changes the default setting[...]

  • Page 36

    36 Setting Up and Using Y our Computer www .dell.com | support.dell.com[...]

  • Page 37

    Optimizing Performance 37 Optimizing Performance Hyper -Threading Hyper - Threading is an Intel ® technology that can enhance ov erall computer performance by allowing one physical processor to function as two logical pro cessors, capable of performing certain tasks simultaneously . It is re commended that you use the Microsoft ® W indows ® XP S[...]

  • Page 38

    38 Optimizing Performance www .dell.com | support.dell.com NVIDIA SLI Dual Graphics T echnology W ith NVIDIA SLI (Scalable Link Interface) dual -graphics technology , an optional second PCI Express graphics car d will sig nificantly increase graphics performance on your computer . Benefits of this technology can be seen in the im proved portrayal o[...]

  • Page 39

    Solving Problems 39 Solving Problems T roubleshooting T ips F ollow these tips when you troubleshoot your computer: • If you added or removed a part befor e the prob lem started, review the installation procedures and ensure that the part is corr ectly installed. • If a peripheral device does not work, ensu re that the device is properly connec[...]

  • Page 40

    40 Solving Problems www .dell.com | support.dell.com CD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regions worldwide and different disc formats, not all DV D titles work in all DVD drives. E NSURE THAT M I[...]

  • Page 41

    Solving Problems 41 Problems writing to a CD/DVD-RW drive Hard drive problems E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . NOTE: Connect the modem to an analog tel ephone jack only . The modem d oes not operate while it[...]

  • Page 42

    42 Solving Problems www .dell.com | support.dell.com Error Messages CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . If the message is not listed, see the documentatio n for the operating system or the program that was running when the message appeared. C HE[...]

  • Page 43

    Solving Problems 43 IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS : / : * ? “ < > | — Do not use these characters in filenames. A REQUIRED .DLL FILE WAS NOT FOUN[...]

  • Page 44

    44 Solving Problems www .dell.com | support.dell.com Keyboard Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . Lockups and Software Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in[...]

  • Page 45

    Solving Problems 45 The computer does not start up The computer stops responding NOTICE: Y ou might lose data if you are unable to perform an oper ating sy stem shutdown. A program stops responding A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. C HECK THE DIAGNO[...]

  • Page 46

    46 Solving Problems www .dell.com | support.dell.com A program is designed for an earlier Windows operating sy stem A solid blue screen appears Other software problems R UN THE P ROGRAM C OMPATIBILITY W IZARD — The P rogram Compatibility Wizar d configures a progra m so that it runs in an environment similar to non- Windows XP operating system en[...]

  • Page 47

    Solving Problems 47 Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . I F YOU RECEIVE AN IN[...]

  • Page 48

    48 Solving Problems www .dell.com | support.dell.com Network Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . R ESTART THE COMPUTER — 1 Simultaneously press <Ctrl><Esc> to display the Start menu. 2 Ty p e u , press the k eyboard arrow [...]

  • Page 49

    Solving Problems 49 Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . R UN THE H ARDWARE T ROUBLESHOOTER — See "Resolving Software and Hardware Incompatibilities" on page 64. I F THE POWER LIGHT IS GREEN AND THE COMPUTER IS NOT RESPON[...]

  • Page 50

    50 Solving Problems www .dell.com | support.dell.com Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the safe ty instructions located in the Product Information Guide . NOTE: If you need technical assistance for your printer , contact the pr inter’ s manufacturer . E LIMINATE INTERFERENCE — Some possible[...]

  • Page 51

    Solving Problems 51 Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . NOTE: If you need technical assistan ce for your scan ner , contact the scanner’ s manufacturer . Sound and Speaker Problems CAUTION: Before you begin any of the procedures[...]

  • Page 52

    52 Solving Problems www .dell.com | support.dell.com No sound from headphones E NSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON — See the setup diagram supplied with the speakers. If your speak ers have volume controls, adjust the volume, bass, or treble to eliminate distortion. A DJUST THE W INDOWS VOLUME CONTROL — Click or double-clic[...]

  • Page 53

    Solving Problems 53 V ideo and Monitor Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . If the screen is blank NOTE: See the monitor documentation for troubleshooting procedures. If the screen is difficult to read C HECK THE MONITOR CABLE CONNECTION ?[...]

  • Page 54

    54 Solving Problems www .dell.com | support.dell.com If 3-D image quality is poor R OTATE THE MONITOR TO ELIMINATE SUNLIGHT GLARE AND POSSIBLE INTERFERENCE A DJUST THE W INDOWS DISPLAY SETTINGS — 1 Click the Start button, click Control P anel , and then click Appearance and Themes . 2 Click Display and click the Settings tab. 3 T ry different set[...]

  • Page 55

    Advanced T roubleshooting 55 Advanced T roubleshooting Diagnostic Lights CAUTION: Before you begin any of the proce dures in this section, follow the safety instructions located in the Product Information Guide . T o help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4"[...]

  • Page 56

    56 Advanced T roubleshooting www .dell.com | support.dell.com A possible graphics card failur e has occurred. • If the computer has a graphics card, r emove the card (see "Removing PCI and PCI Express Car ds" on page 89), reinstall it, and then restart the computer . • If the problem still exis ts, install a graphics card that you kno[...]

  • Page 57

    Advanced T roubleshooting 57 A possible expansion car d failure has occurred. 1 Determine if a conflict exists by r emoving a card (not a graphics car d) and restarting the computer (see "Removing PCI and PCI Express Car ds" on page 89). 2 If the problem persists, reinstall the car d that you removed, r emove a different card, and then re[...]

  • Page 58

    58 Advanced T roubleshooting www .dell.com | support.dell.com Dell Diagnostics CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . When to Use the Dell Diagnostics If you experience a problem with your computer , perform the checks in "Solving Problems&quo[...]

  • Page 59

    Advanced T roubleshooting 59 6 Ty p e 1 to start the ResourceCD menu. 7 Ty p e 2 to start the Dell Diagnostics. 8 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions ar e listed, select the version appropriate for your computer . 9 When the Dell Diagnostics Main Menu appears, select the test you want to run (see &quo[...]

  • Page 60

    60 Advanced T roubleshooting www .dell.com | support.dell.com 4 When the tests are completed, if you ar e running the Dell Diagnostics from the ResourceCD , remove the CD. 5 Close the test screen to r eturn to the Main Menu screen. T o exit the Dell Diagnostics and restart the computer , close the Main Menu screen. Drivers What Is a Driver? A drive[...]

  • Page 61

    Advanced T roubleshooting 61 Windows XP 1 Click the Start button and click Control P anel . 2 Under Pick a Ca tegory , click P erformance and Maintenance . 3 Click System . 4 In the System P roperties window , click the Hardware tab. 5 Click Device Manager . 6 Scroll down the list to see if any device has an ex clamation point (a yellow circle with[...]

  • Page 62

    62 Advanced T roubleshooting www .dell.com | support.dell.com 3 When the InstallShield Wizard Complete window appears, remove the ResourceCD and click F inish to restart the computer . 4 When you see the W indows desktop, reinsert the ResourceCD. 5 At the W elcome Dell System Owner screen, click Next . NOTE: The ResourceCD display s drivers only fo[...]

  • Page 63

    Advanced T roubleshooting 63 Creating a Restore Point 1 Click the Start button and click Help and Support . 2 Click System Restore . 3 F ollow the instructions on the screen. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver , use Device Driver Rollback (see "Using W indows XP Device Drive[...]

  • Page 64

    64 Advanced T roubleshooting www .dell.com | support.dell.com 3 Click Next . The System Restore screen appears and the computer r estarts. 4 After the computer restarts, click OK . Enabling Sy stem Restore If you reinstall W indows XP with less than 200 MB of fr ee hard-disk space available, System Restore is automa tically disabled. T o see if Sys[...]

  • Page 65

    Advanced T roubleshooting 65 NOTICE: Before performing the ins tallation, back up all data files on your pr imary hard drive. For conventional hard drive configurations, the primary hard drive is the firs t drive detected by the computer . T o reinstall W indows XP , you need the following items: •D e l l ™ Operating System CD •D e l l R e s [...]

  • Page 66

    66 Advanced T roubleshooting www .dell.com | support.dell.com 4 If you want to install a new copy of W indows XP , pr ess <Esc> to select that option. 5 P ress <Enter> to select the highlighte d partition (recommended), and follow the instructions on the screen. The Windows XP Setup screen appears, and the operating system begins to cop[...]

  • Page 67

    Advanced T roubleshooting 67 18 Click Fi n i s h to complete the setup, and remove the CD. 19 Reinstall the appropriate drivers with the ResourceCD (see "Reins talling Drivers" on page 61). 20 Reinstall your virus protection software. 21 Reinstall your programs. NOTE: T o reinstall and activate your Microsoft Office or Microsoft Wor ks Su[...]

  • Page 68

    68 Advanced T roubleshooting www .dell.com | support.dell.com[...]

  • Page 69

    Removing and Installing Parts 69 Removing and Installing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the comp onents in your computer . Unless otherwise noted, each procedure assumes that the following conditions e xist: • Y ou have performed the steps in "T urning Off Y our Computer" on page 69[...]

  • Page 70

    70 Removing and Installing Parts www .dell.com | support.dell.com Before W orking Inside Y our Computer Use the following safety guidelines to help prot ect your computer from potential damage and to help ensure your own personal safety . CAUTION: Before you begin any of the pro cedures in this section, follow the safety instructions located in the[...]

  • Page 71

    Removing and Installing Parts 71 Front and Back V iew of the Computer Front Vie w 2 1 3 4 1 hard-drive activity light The hard-drive light is on when the computer r eads data from or writes data to the hard drive. The light might also be on when a device such as yo ur CD player is operating. 2 power button P ress to turn on the computer . NOTICE: T[...]

  • Page 72

    72 Removing and Installing Parts www .dell.com | support.dell.com Front View (Doors Open) 2 1 3 4 5 1 headphone connector Use the headphone connector to attach headphones and most kinds of speakers. 2 microphone connector Use the microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony progr[...]

  • Page 73

    Removing and Installing Parts 73 Back View 3 2 7 8 4 5 1 6 1 processor fans (2) F or optimal cooling, two proces sor fans are provided. Do not block the vents. 2 cover latch release T o open the computer , lay the computer on its side with the cover latch r elease at the top and then push the latch to the left. See "Opening the Computer Cover&[...]

  • Page 74

    74 Removing and Installing Parts www .dell.com | support.dell.com 56 8 7 2 9 1 3 4 10 11 12 13 1 mouse connector Plug a standard mouse into the gr ee n mouse connector . T urn off the computer and any attached devices before you connect a mouse to the computer . If you have a USB mouse, plug it into a USB connector . 2 surround connector Use the bl[...]

  • Page 75

    Removing and Installing Parts 75 7 network activity light Flashes a yellow light when the computer is transmitting or receiving netwo rk data. A high volume of network traffic may make this light appear to be in a steady "on" state. 8 USB 2.0 connectors (6) Use the back USB connectors for devices tha t typically remain connected, such as [...]

  • Page 76

    76 Removing and Installing Parts www .dell.com | support.dell.com Opening the Computer Cover CAUTION: Before you begin any of the proce dures in this section, follow the safety instructions located in the Product Information Guide . CAUTION: T o prevent static damage to comp onents inside your computer , discharge static electricity from your body [...]

  • Page 77

    Removing and Installing Parts 77 Inside V iew of Y our Computer hard drive shroud floppy drive CD/DVD drive sy stem board processor airflow shroud power supply processor fan power supply fans (2) PCI card shroud and fan[...]

  • Page 78

    78 Removing and Installing Parts www .dell.com | support.dell.com Sy stem Board Components optical drive connector (IDE) front-panel connector (FRNT PNL) front-panel light connector (LED) CPU fan connectors (2) processor and heat-sink connector main power connector (POWER) internal speaker (SPKR) serial A T A connectors (SA T A0 - SA T A3) password[...]

  • Page 79

    Removing and Installing Parts 79 Memory Y ou can increase your computer memory by ins talling memory modules on the system boar d. Y our computer supports DDR2 memory . F o r additi onal information on the type of memory supported by your computer , see "Memory" on page 127. DDR2 Memory Overview • DDR2 memory modules should be installed[...]

  • Page 80

    80 Removing and Installing Parts www .dell.com | support.dell.com NOTICE: If you remove your original memory modules from the co mputer during a me mory upgrade, keep them separate from any new mo dules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory modu le. O[...]

  • Page 81

    Removing and Installing Parts 81 4 Align the notch on the bottom of the mo dule with the crossbar in the connector . NOTICE: T o avoid damage to the memo ry module, press the module straight down into the connector while you apply equal force to each end of the module. 5 Insert the module into the connector unt il the module snaps into position. If[...]

  • Page 82

    82 Removing and Installing Parts www .dell.com | support.dell.com 6 Close the computer cover . NOTICE: T o connect a network cable, first pl ug the cable into the network port or device and then plug it into the computer . 7 Connect your computer and devices to elec trical outlets, and turn them on. 8 When the message appears stating that memory si[...]

  • Page 83

    Removing and Installing Parts 83 NOTE: If a graphics card is installed in each of the PC I Express x16 card slot s in the dual-graphics configuration, the PCI Express x1 ca rd slot is not accessible for use. • One PCI Express x1 car d slot PCI card PCI Express x16 card PCI Express x16 card slot PCI Express x1 card PCI Express x1 card slot[...]

  • Page 84

    84 Removing and Installing Parts www .dell.com | support.dell.com Removing a PCI Express Graphics Card from a Dual Configuration NOTE: This section regards dual configurations of PCI Express graphi cs cards only . For removal of any other type of PCI or PCI Express cards, see "Re moving PCI and PCI Express Cards" on page 89. 1 F ollow the[...]

  • Page 85

    Removing and Installing Parts 85 5 P u ll the securing tab (if pr esent), grasp the car d by its top corners, and ease it out of its connector . 6 If you are r eplacing the card, see "Install ing PCI Expr ess Graphics Cards in a Dual Configuration" on page 86. If you are not r eplacing the card, install a filler bracket in the empty car d[...]

  • Page 86

    86 Removing and Installing Parts www .dell.com | support.dell.com NOTICE: T o connect a network cable, first plug the cable into the network port or device and then plug the cable into the computer . 9 Replace the computer cover , reconnect the comput er and devices to electrical outlets, and then turn them on. Installing PCI Express Graphics Cards[...]

  • Page 87

    Removing and Installing Parts 87 4 If you are upgrading to a dual-graphics configur ation and have a car d installed in the PCI Express x1 car d slot, remove the card. See "Removing PCI and PCI Expr ess Cards" on page 89. 5 P repare the car d for installation. See the documentation that came with the card for information on configuring th[...]

  • Page 88

    88 Removing and Installing Parts www .dell.com | support.dell.com 8 Before you lower the r etention arm, ensure that: • The tops of all cards and filler brack ets are flush with the alignment bar . • The notch in the top of the card or fill er brack et fits around the alignment guide. NOTICE: Do not route card cables over or behind the cards. C[...]

  • Page 89

    Removing and Installing Parts 89 NOTICE: An incorrectly attached graphics power cable may result in degraded graphics performance. 10 Connect the power cable to the power connector on the card. F or information about the card cable connection s, see the documentation that came with the card. 11 Replace the graphics card bridge, pr essing firmly so [...]

  • Page 90

    90 Removing and Installing Parts www .dell.com | support.dell.com 3 Remove the card: a If necessary , disconnect any cables connected to the card. b P ull the securing tab (if present), grasp the ca r d by its top corners, and ease it out of its connector . 4 If you are r eplacing the card, see "Installing PCI and PCI Express Car ds" on p[...]

  • Page 91

    Removing and Installing Parts 91 NOTICE: Do not route card cables over or behind the cards. Cables ro uted over the car ds can prevent the computer cover from cl osing properly or cause damage to the equipment. 6 P ress the retention arm into place, secu ring the car d(s) in the computer . NOTICE: T o connect a network cable, firs t plug the cable [...]

  • Page 92

    92 Removing and Installing Parts www .dell.com | support.dell.com 3 If you are installing a new car d, remove the filler brack et to create a card-slot opening. 4 P repare the car d for installation. See the documentation that came with the car d for information on configuring the car d, making internal connections, or otherwi se customizing it for[...]

  • Page 93

    Removing and Installing Parts 93 6 Gently pull the securing tab (if present) a nd place the car d in the connector . Pr ess down firmly and ensure that the car d is fully seated in the slot. If the card is full-length, insert the end of the car d into the card guide brack et as you lower the card towar d its connector on the system board. Insert th[...]

  • Page 94

    94 Removing and Installing Parts www .dell.com | support.dell.com 9 Connect any cables that should be attached to the card. See the documentation for the card for information about the card cable connections. NOTICE: T o connect a network cable, first plug the cable into the network port or device and then plug the cable into the computer . 10 Repl[...]

  • Page 95

    Removing and Installing Parts 95 Drives Y our computer supports a combination of these devices: • Up to three har d drives • Optional floppy drive • Up to two CD or D VD drives • Optional media card r eader General Installation Guidelines Connect serial A T A hard drives to the SA T A0 - SA T A3 connectors on the system board. Connect CD/D [...]

  • Page 96

    96 Removing and Installing Parts www .dell.com | support.dell.com Connecting Drive Cables When you install a drive, you connect two cables —a DC power cable and a data cable—to the back of the drive and to the system board. Some drives may also have an audio connector ; one end of the audio cable attaches to the drive connector and the other en[...]

  • Page 97

    Removing and Installing Parts 97 Hard Drive CAUTION: Before you begin any of the procedures in this section , follow the safety instructions located in the Product Information Guide . NOTICE: T o avoid damage to the drive , do not set it on a hard sur face. Instead, set the drive on a surface, such as a fo am pad, that will s ufficiently cushion it[...]

  • Page 98

    98 Removing and Installing Parts www .dell.com | support.dell.com 3 Disconnect the power and hard-drive cables from the drive and from the system boar d. 4 P ress the tabs on each side of the drive towa rds each other and slide the drive up and out. Installing a Hard Drive 1 Unpack the new hard drive, and pr epare it for installation. 2 Check the d[...]

  • Page 99

    Removing and Installing Parts 99 7 If you are adding a second har d drive, remove the first hard drive from the upper bay and install it in the lower bay : a Disconnect the power and the hard-drive cable s from the back of the first hard drive. b P ress in the two rail tabs and pull the first hard drive out of the upper bay . c Gently slide the fir[...]

  • Page 100

    100 Removing and Installing Parts www .dell.com | support.dell.com 9 Connect a power cable to the drive. 10 Connect the hard-drive cable to the drive and to the system boar d (see "System Board Components" on page 78). 11 Check all connectors to be certain that th ey are properly cabled and firmly seated. NOTICE: When replacing the hard-d[...]

  • Page 101

    Removing and Installing Parts 101 17 If the drive that you installed is the primary dr ive, insert a bootable floppy disk into drive A. 18 T urn on the computer . 19 Enter system setup (see "Entering System Setu p" on page 131), and update the appropriate Drive option. 20 Exit system setup, and restart the computer . 21 P artition and log[...]

  • Page 102

    102 Removing and Installing Parts www .dell.com | support.dell.com 4 P ress inward on the two tabs on the sides of th e drive, slide the drive upwar d, and remove it from the floppy-drive bay . data cable power cable tabs (2) floppy drive[...]

  • Page 103

    Removing and Installing Parts 103 Installing a Floppy Drive 1 F ollow the procedures in "Befor e Y ou Begin" on page 69. 2 If you are r eplacing a drive and the new drive does not have the bracket rails attached, remove the rails from the old drive by removing the two sc r ews that secure each rail to the drive. Attach the bracket to the [...]

  • Page 104

    104 Removing and Installing Parts www .dell.com | support.dell.com 4 Attach the power and data cables to the floppy drive. 5 Connect the other end of the data cable to the DSK T connector on the system board (see "System Board Components" on page 78). 6 Check all cable connections, and fold cables out of the way to provide airflow for the[...]

  • Page 105

    Removing and Installing Parts 105 10 V erify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 58). Media Card Reader F or information on using the media card reader , see "Using a Media Card Reader (Optional)" on page 17. Removing a Media Card Reader CAUTION: Before you begin any[...]

  • Page 106

    106 Removing and Installing Parts www .dell.com | support.dell.com 4 Disconnect the USB cable on the back of the media card r eader to the internal USB connector on the system board. 5 P ress in on the tabs on each side of the medi a card r eader and slide the card reader out of the adapter . 6 Close the computer (see "Closing the Computer Cov[...]

  • Page 107

    Removing and Installing Parts 107 3 Open the computer cover (see "Opening the Computer Cover" on page 76). 4 Remove the media card r eader a nd bracket from its packaging. 5 Attach the adapter rails to the adapter by alig ning the screw holes on the adapter with the screw holes on the rails and then inserting and ti ghtening all four scr [...]

  • Page 108

    108 Removing and Installing Parts www .dell.com | support.dell.com 7 Slide the media card r eader into the adapter until the tabs on the rails securely click into position. 8 Connect the internal USB cable to the media card r eader 9 Route the USB cable through the cable routing clip. 10 Connect the internal USB cable to the int ernal USB connector[...]

  • Page 109

    Removing and Installing Parts 109 Removing a CD/DVD Drive 1 F ollow the procedures in "Befor e Y ou Begin" on page 69. 2 Disconnect the power and data cab les from the back of the drive. 3 P ress inward on the two tabs on the sides of th e drive, and then slide the drive upwar d and remove it from the drive bay . power cable data cable ta[...]

  • Page 110

    110 Removing and Installing Parts www .dell.com | support.dell.com Installing a CD/DVD Drive 1 F ollow the procedures in "Befor e Y ou Begin" on page 69. 2 If you are installing a new drive, unpack the drive and pr epare it for installation. Check the documentation that accompanied the driv e to verify that the drive is configured for you[...]

  • Page 111

    Removing and Installing Parts 111 7 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 8 Close the computer cover (see "Closing the Computer Cover" on page 125). NOTICE: T o connect a network cable, first plug the cable into the network po rt or device and then plug it into the co[...]

  • Page 112

    112 Removing and Installing Parts www .dell.com | support.dell.com 11 V erify that your computer works correctl y by running the Dell Diagnostics (see "Dell Diagnostics" on page 58). Processor Airflow Shroud CAUTION: Before you perform this pr ocedure, follow the safety instructions located in the Product Information Guide . CAUTION: T o [...]

  • Page 113

    Removing and Installing Parts 113 Installing the Processor Airflow Shroud 1 Attach both fan power cables to the connectors on the system board. 2 Align the anchor tabs with the securing slots. 3 Gently press the shroud until the anchor tabs snap secur ely into place. 4 Close the computer cover . NOTICE: T o connect a network cable, first plug the c[...]

  • Page 114

    114 Removing and Installing Parts www .dell.com | support.dell.com CAUTION: The heat sink can get very hot during normal operation. Be su re that the heat sink has had sufficient time to cool b efore you touch it. anchor tabs (3) shroud release levers (2)[...]

  • Page 115

    Removing and Installing Parts 115 5 Remove the heat sink: NOTICE: After the heat sink has been remo ved, lay the heat sink down on its side to avoid damaging the thermal interface on the bottom. a Remove the retention module clip from the side of the r etention base opposite the power supply . Pull the tab on the clip straight out a nd away from th[...]

  • Page 116

    116 Removing and Installing Parts www .dell.com | support.dell.com NOTICE: If you are installing a processor upgrade kit from Dell, discard the original heat sink. If you are not installing a processor upgrade kit from Dell, reuse the original heat sink an d blower when you install your new processor . 6 P ush down and out on the socket rel eas e l[...]

  • Page 117

    Removing and Installing Parts 117 7 Open the processor cover . 8 Remove the processor from the socket. Leave the release lever extended in the r elease po sition so that the socket is ready for the new processor . Installing the Processor NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer . 1 Unpack the new p[...]

  • Page 118

    118 Removing and Installing Parts www .dell.com | support.dell.com 3 Align the pin-1 corner of the processor and socket. NOTICE: Socket pins are delicate. T o avoid damage, ensu re that the processor is aligned properly with the socket, and do not use excessive force when you ins tall the processor . Be careful not to touch or bend the pins on the [...]

  • Page 119

    Removing and Installing Parts 119 9 Reinstall the second retention module clip. 10 Lower the airflow shroud over the heat sink. 11 Reconnect the two cooling fan power cables to the CPU F AN1 and CPU F AN2 connectors (see "System Board Components" on page 78) on the system board. 12 Reconnect the power cable to the POWER12V connector (see [...]

  • Page 120

    120 Removing and Installing Parts www .dell.com | support.dell.com Front Panel CAUTION: T o prevent static damage to components inside your computer , disch arge static electricity from your body before you touch any of your computer’ s electronic components. Y ou can do so by touching an unpainted metal surfac e on the computer chassis. CAUTION:[...]

  • Page 121

    Removing and Installing Parts 121 Drive Door CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . Removing the Drive Door 1 Open the drive door .[...]

  • Page 122

    122 Removing and Installing Parts www .dell.com | support.dell.com 2 Unsnap the top bracket hinge and pull the top of the drive door outwar d, away from the computer . 3 Lift the bottom bracket hinge away from the computer . Replacing the Drive Door T o prevent damage to your computer , the drive door is designed to "break away" from the [...]

  • Page 123

    Removing and Installing Parts 123 If the drive door is open and it is opened too far , instead of breaking away from the computer in one piece, the drive door m ay disassemble into several sma ller pieces. If the drive door disassembles: 1 If necessary , reattach the door hinges to the do or brack et. Ensure that the hinge tabs are away from the do[...]

  • Page 124

    124 Removing and Installing Parts www .dell.com | support.dell.com Battery CAUTION: Before you begin any of the proce dures in this section, follow the safety instructions located in the Product Information Guide . NOTICE: T o prevent static damage to components inside your computer , discha rge static electricity from your body before you touch an[...]

  • Page 125

    Removing and Installing Parts 125 NOTICE: T o connect a network cable, first plug the cable into the network po rt or device and then plug it into the computer . 7 Connect your computer and devices to el ectrical outlets, and turn them on. 8 Enter system setup (see "System Setup" on page 131) and restor e the settings you recor ded in ste[...]

  • Page 126

    126 Removing and Installing Parts www .dell.com | support.dell.com[...]

  • Page 127

    Appendix 127 Appendix Specifications Processor P r ocessor type Intel ® Pe n t i u m ® 4 Extreme Edition with HT T echnology or dual- core processing NOTE: Not all Pentium 4 processors support Hyper -Threading technology or dual-core processing. Cache 1 MB or 2 MB Memory T ype 533- and 667-MHz DDR2 unbuffered SDR AM Memory connectors four Memory [...]

  • Page 128

    128 Appendix www .dell.com | support.dell.com Audio T y pe A C97 7.1 channel Expansion Bus Bus type PCI 32-bit PCI Express x1 and x16 Bus speed Bus throughput PCI: 33 MHz PCI Express: 2.5 Gb/s raw band width (bidirectional) per lane PCI Express: x1 slot bidirectional speed — 500 MB/s x16 slot bidirectional speed — 8 GB/s PCI connector three con[...]

  • Page 129

    Appendix 129 Connectors External connectors: IEEE 1394 front and back-pan el 6-pin serial connectors Network adapter RJ45 connector PS/2 (keyboar d and mouse) two 6-pin mini-DIN Serial 9-pin connector USB two front-panel, six back-panel, and two internal USB 2.0–compliant connectors System board connectors: IDE drive one 40-pin connector Serial A[...]

  • Page 130

    130 Appendix www .dell.com | support.dell.com Standby power light A UXPWR on the system board Case backlight color options: off (no light), ru by , emerald, sapphire (default), amber , amethyst, topaz, diamond (See "Changing the F ront-P anel Light Color" on page 15.) Power 650- W DC power supply : W attage 650 W Heat dissipation 1000 BTU[...]

  • Page 131

    Appendix 131 Sy stem Setup Overview Use system setup as follows: • T o change the system configuration information after you add, change, or remove any hardwar e in your computer • T o set or change a user-selectable option such as the user passwor d • T o read the current amount of memory or set the type of har d drive installed Before you u[...]

  • Page 132

    132 Appendix www .dell.com | support.dell.com Sy stem Setup Options NOTE: Depending on your computer and installed devic es, the items listed in this section may not appear , or may not app ear exactly as listed. Options List — This field appears on the left side of the system setup window . The field is a scrollable list containing features that[...]

  • Page 133

    Appendix 133 Boot Sequence The computer attempts to boot from the sequence of devices specified in this list. NOTE: If you insert a boot device and rest art the computer , this option appears in the sy stem setup menu. T o boot from a USB memory device, select the USB device and move it so it beco mes the first device in the list. Drives Diskette D[...]

  • Page 134

    134 Appendix www .dell.com | support.dell.com Multiple CPU Core This setting specifies whether more than one cor e is enabled. The performance of some applications ma y improve with an additional core enabled. Defaults to On (second core enabled). HDD Acoustic Mode • Bypass — Y our computer does not test or change the current acoustics mode set[...]

  • Page 135

    Appendix 135 Power Management AC Recovery Determines what happens when AC power is r estored to the computer . Auto Power On Sets the computer to automa tically turn on. Choices are every day or every Monday through F riday . The default setting is Off . This feature does not work if you turn off your computer using a power strip or surge protector[...]

  • Page 136

    136 Appendix www .dell.com | support.dell.com Boot Sequence This feature allows you to change the boot sequence for devices. Option Settings • Diskette Drive — The computer attempts to boot from the floppy drive. If the floppy disk in the drive is not bootable, if no floppy disk is in the driv e, or if there is no flop py drive installed in the[...]

  • Page 137

    Appendix 137 4 At the bottom of the menu, enter the number of the device that is to be used for the current boot only . F or example, if you ar e booting to a USB memory key , highlight USB Flash Device and press <Enter>. NOTE: T o boot to a USB device, the device must be boot able. T o make sure that your device is bootable, check the device[...]

  • Page 138

    138 Appendix www .dell.com | support.dell.com 5 After the Microsoft ® W indows ® desktop appears on your computer , shut down the computer (see "T urning Off Y our Computer" on page 69). 6 T urn off the monitor and disconnect it from the electrical outlet. 7 Disconnect the computer power cable from the el ectrical outlet, and press the [...]

  • Page 139

    Appendix 139 Cleaning Y our Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . Computer , Keyboard, and Monitor CAUTION: Before you clean your computer , disconnect the computer from the electrical outlet. Clean your computer with a soft cloth da mpened[...]

  • Page 140

    140 Appendix www .dell.com | support.dell.com CDs and DVDs NOTICE: Alway s use compressed air to cl ean the lens in the CD/DVD dr ive, and follow the instructions that come with the compressed air . Ne ver touch the lens in the drive. If you notice problems, such as skipping, with the playback quality of your CDs or D VDs, try cleaning the discs. 1[...]

  • Page 141

    Appendix 141 Dell-installed peripherals include any internal expa nsion car ds, or Dell-b randed module bay or PC Card accessories. In addition, any Dell-bra nded monitors, k eyboards, mice, speakers, microphones for telephonic modems, docking sta tions/port replicators, networking products, and all associated cabling are included. Definition of &q[...]

  • Page 142

    142 Appendix www .dell.com | support.dell.com Class B This equipment has been tested an d found to comply with the limi ts for a Class B digital device pursuant to P art 15 of the FCC Rules. Thes e limits are designed to provide r easonable protection against harmful interference in a r esi dential installation. This equipment generates, uses, and [...]

  • Page 143

    Appendix 143 NOTE: In certain countries, technical support specific to Dell ™ XPS portable computers is available at a separate telephone number listed for participating countries. If you do no t see a telephone number listed that is specific for portable XPS computers, you may cont act Dell through the technical support number listed and your ca[...]

  • Page 144

    144 Appendix www .dell.com | support.dell.com Austria (V ienna) International Access Code: 900 Country Code: 43 City Code: 1 W ebsite: support.euro.dell.com E-mail: tech_support_central_europe@dell.com Home/Small Business Sales 0820 240 530 00 Home/Small Business F ax 0820 240 530 49 Home/Small Business Customer Care 0820 240 530 14 P referred Acco[...]

  • Page 145

    Appendix 145 Brunei Country Code: 673 Customer T echnical Support (P enang, Malaysia) 604 633 4966 Customer Service (P enang, Malaysia) 604 633 4949 T ransaction Sales (P enang, Malaysia) 604 633 4955 Canada (North Y ork, Ontario) International Access Code: 011 Online Order Status: www .dell.ca/ostatus AutoT ech (automated technical support) toll-f[...]

  • Page 146

    146 Appendix www .dell.com | support.dell.com China (Xiamen) Country Code: 86 City Code: 592 T echnical Support website: support.dell.com.cn T echnical Support E-mail: cn_support@dell.com Customer Care E-mail: customer_cn@dell.com T echnical Support F ax 592 818 1350 T echnical Support (Dell™ Dimension™ and Inspiron™) toll-free: 800 858 2969 [...]

  • Page 147

    Appendix 147 Czech Republic (P rague) International Access Code: 00 Country Code: 420 W ebsite: support.euro.dell.com E-mail: czech_dell@dell.com T echnical Support 22537 2727 Customer Care 22537 2707 Fa x 22537 2714 T ech F ax 22537 2728 Switchboard 22537 2711 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 W ebsite: support.eu[...]

  • Page 148

    148 Appendix www .dell.com | support.dell.com F rance (P aris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) W ebsite: support.euro.dell.com E-mail: support.euro .dell. com/fr/fr/emaildell/ Home and Small Business T echnical Support for portable XPS computers only 0825 387 129 T echnical Support for all other Dell[...]

  • Page 149

    Appendix 149 Greece International Access Code: 00 Country Code: 30 W ebsite: support.euro.dell.com E-mail: support.euro .dell.com/gr/en/emaildell/ T echnical Support 00800-44 14 95 18 Gold Service T echnical Support 00800-44 14 00 83 Switchboard 2108129810 Gold Service Switchboard 2108129811 Sales 2108129800 Fa x 2108129812 Grenada General Support [...]

  • Page 150

    150 Appendix www .dell.com | support.dell.com Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 W ebsite: support.euro.dell.com E-mail: dell_direct_support@dell.com T echnical Support for portable XPS computers only 1850 200 722 T echnical Support for all other Dell computers 1850 543 543 U.K. T echnical Support (dia[...]

  • Page 151

    Appendix 151 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W ebsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension and Inspiron) toll-free: 0120-198-226 T echnical Support outside of Japan (Dimension[...]

  • Page 152

    152 Appendix www .dell.com | support.dell.com Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (Austin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (Austin, T exas, U.S.A.) 512 7[...]

  • Page 153

    Appendix 153 Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General Support 001[...]

  • Page 154

    154 Appendix www .dell.com | support.dell.com Nicaragua General Support 001-800-220-1006 Norway (L ysaker) International Access Code: 00 Country Code: 47 W ebsite: support.euro.dell.com E-mail: support.euro .dell.com/no/no/emaildell/ T echnical Support 671 16882 Relational Customer Care 671 17575 Home/Small Business Customer Care 23162298 Switchboa[...]

  • Page 155

    Appendix 155 Singapore (Singapore) International Access Code: 005 Country Code: 65 W ebsite: support.ap.dell.com T echnical Support (Dimension, Inspiron, and Electronics and Accessories) toll-free: 1800 394 7430 T echnical Support (OptiPlex, Latitude, and Dell P recision) toll-free: 1800 394 7488 T echnical Support (P owerApp, P owerEdge, P owerCon[...]

  • Page 156

    156 Appendix www .dell.com | support.dell.com Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 W ebsite: support.euro.dell.com E-mail: support.euro .dell.com/es/es/emaildell/ Home and Small Business T echnical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fa x 902 118 539 Corporat[...]

  • Page 157

    Appendix 157 Ta i w a n International Access Code: 002 Country Code: 886 W ebsite: support.ap.dell.com E-mail: ap_support@dell.com T echnical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Accessories) toll-free: 00801 86 1011 T echnical Support (P owerApp, P owerEdge, P owerConnect, and P owerV ault) toll-free: 00801 60 1256[...]

  • Page 158

    158 Appendix www .dell.com | support.dell.com U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 W ebsite: support.euro.dell.com Customer Care website: support.euro .dell.com/uk/en/ECare/F orm/Home.asp E-mail: dell_direct_support@dell.com T echnical Support (Corporate/P referred Accounts/P AD [1000+ employees]) 0870 908[...]

  • Page 159

    Appendix 159 U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 Consumer (Home and Home Office) T echnical Support toll-free: 1-800-624-9896 Customer Service toll-free: 1-800-624-9897 DellNet™ Service [...]

  • Page 160

    160 Appendix www .dell.com | support.dell.com[...]

  • Page 161

    Index 161 Index A audio . See sound B badge color , 1 5 battery problems, 3 9 replacing, 1 2 4 BIOS, 131 boot sequence c h a n g i n g , 136-137 option settings, 1 3 6 booting to a USB device, 1 3 6 C car ds PCI Express slots, 7 3 PCI slots, 7 3 slots, 7 3 CD operating system, 1 3 CD/D VD drive installing, 1 1 0 problems, 4 0 r e mo v i n g , 109 C[...]

  • Page 162

    162 Index 162 Index drives (continued) installing hard drive, 9 8 problems, 3 9 RA ID , 2 1 removing CD/D VD, 1 0 9 removing floppy , 1 0 1 rem ov in g h ard dr iv e, 9 7 serial A T A, 9 7 dual monitors, 19 D VD drive problems, 4 0 DV Ds , 30 playing, 2 8 E e-mail problems, 4 1 end user license agreement, 10 ergonomics information, 10 error message[...]

  • Page 163

    Index 163 memory 4-GB configurations, 8 0 DDR2 overview , 7 9 installation guidelines, 7 9 installing, 8 0 problems, 4 7 removing, 8 2 type supported, 7 9 messages error , 4 2 Microsoft W indows label, 11 modem problems, 4 1 monitor blank, 5 3 clone mode, 2 0 connect D VI, 18, 20 connect TV , 1 8 connect VGA, 1 8 - 2 0 connecting, 1 8 connecting tw[...]

  • Page 164

    164 Index 164 Index problems (continued) video and monitor , 5 3 volume adjusting, 5 2 processor fans, 7 3 t y p e , 127 P rogram Compatibility Wi z a rd , 4 6 R R AID configuring, 2 1 regulatory information, 10 reinstalling W indows XP , 6 4 ResourceCD, 61 Dell Diagnostics, 5 8 S safety instructions, 10 SA T A. See serial A T A Scalable Link Inter[...]

  • Page 165

    Index 165 W warranty information, 10 W indows XP Device Driver Rollback, 6 1 F iles and Settings T ransfer Wi z a r d , 2 8 Hardwar e T roubleshooter , 6 4 Help and Support Center , 1 2 Hyper - Threading, 3 7 Network Setup W izard, 3 2 P rogram Compatibility Wi z a r d , 4 6 r e i n s t a l l i n g , 13, 64 scanner , 5 1 System Restore, 6 2 wizards[...]

  • Page 166

    166 Index 166 Index[...]