Dell XPS GEN 3 manual

www .dell.com | support.dell.com Dell™ Dimension™ XPS Gen 3 headphone connector microphone connector USB 2.0 connectors (2) IEEE 1394 connector PCI card (4), PCI Express x1 card (1), PCI Express x16 card (1) slots serial port parallel port diagnostic lights keyboard connector USB 2.0 connectors (6) VGA video connector cover latch release fans ([...]

www .dell.com | support.dell.com Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential da mage to hardware or loss of da ta and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for propert y damage, personal[...]

Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1 Setting Up and Using Y our Computer Opening the Drive Door . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Changing the Backlight Color . . . . . . . . . . . . . . . . . . . . . . . 13 Connecting T wo Monitors . . . . . . . . . . . . . . . . .[...]

4 Contents 3 Solving Problems T roubleshooting T ips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Battery Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 CD and DVD drive problems . . . . . . . . . . . . . . . . . . . . . . 32 Hard driv[...]

Contents 5 4 Advanced T roubleshooting Diagnostic Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 When to Use the Dell Diagnostics . . . . . . . . . . . . . . . . . . . 50 Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53[...]

6 Contents Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 PCI Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 PCI Express Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 General Installation Guideline[...]

Contents 7 6 Appendix Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Sy stem Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Entering Sy stem Setup . . . . . . . . . . . . . . . . . . . . . . . . 114 Sy stem Setup Options .[...]

8 Contents[...]

Finding Information 9 Finding Information What Are Y ou Looking For? Find it Here • How to access tutorials an d other how to information • How to get a copy of my invoice • How to extend my warranty • How to access Dell Support on my Microsoft ® W indows ® desktop (U.S. only) • Additional documentation, tools, troubleshooting informati[...]

10 Finding Information www .dell.com | support.dell.com • W arranty information • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Dell™ Product Information Guide • How to set up my computer Setup Diagram • Tips on using Microsoft ® Wi n d o w s ® • How to play CDs and DVDs • H[...]

Finding Information 11 • Service T ag and Express Service Code • Microsoft W indows License Label Service T ag and Microsoft Windows License These labels are located on your computer . •Use the Service T ag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to dir ect your [...]

12 Finding Information www .dell.com | support.dell.com • How to reinstall my operating system Operating Sy stem CD The operating system is already installed on your computer . T o reinstall your operating system, use the Operating System CD. See "Reinstalling Microsoft ® W indows ® XP" on page 57. After you reinstall your operating s[...]

Setting Up and Using Y our Computer 13 Setting Up and Using Y our Computer Opening the Drive Door Changing the Backlight Color Y ou can use this e xclusive Dell™ Dimension™ XPS Ge n 3 feature either to change the color of the backlight that illuminates the Dell name and disp lays around the badge on the front of your computer , or to turn off t[...]

14 Setting Up and Using Y our Computer www .dell.com | support.dell.com There ar e several color choices: • R uby •E m e r a l d • Sapphire (default) •A m b e r • Amethyst •T o p a z • Diamond CAUTION: Before you begin any of the proce dures in this section, follow the safety instructions located in the Product Information Guide . NOT[...]

Setting Up and Using Y our Computer 15 5 Click F ront LED Color , and press <Enter>. 6 P ress the left- and right- arrow keys to scroll through the color options. The backlight color changes as you scroll through the options. 7 Select the color you want, and press <Enter>. 8 P ress < Esc > , and press Save and Exit to save the new[...]

16 Setting Up and Using Y our Computer www .dell.com | support.dell.com Connecting One Monitor With a VGA connector and One Monitor With a DVI Connector 1 F o llow the procedur es in "Before Y ou Begin" on page 61. 2 Connect the VGA connector on the monitor to the VGA (blue) connector on the back of the computer . 3 Connect the D VI conne[...]

Setting Up and Using Y our Computer 17 Changing the Display Settings 1 After you connect the monitor(s) or TV , turn on the computer . The Microsoft ® W indows ® desktop displays on the primary monitor . 2 Enable clone mode or extended desktop mode in the display settings. • In clone mode, both monitors display the same image. • In extended d[...]

18 Setting Up and Using Y our Computer www .dell.com | support.dell.com RAID Level 0 R AID level 0 uses a storage technique known as "d ata striping" to provide a high data access rate. Data striping is a method of writing consecutive segments, or stripes, of data sequentially across the physical drives to create a lar ge virtual drive. D[...]

Setting Up and Using Y our Computer 19 If a drive failure occurs, subsequent r ead and write operations are dir ected to the surviving drive. A replacement drive can then be r ebuilt using the data from the surviving drive. Also, because data is duplicated on both drives, two 120-GB R AID level 1 drives collectively have a maximum of 120-GB on whic[...]

20 Setting Up and Using Y our Computer www .dell.com | support.dell.com 5 Use the left- and right-arrow keys to highlight Save/Exit , and press <Enter> to e xit system setup and resume the boot process. Configuring for RAID Using the Intel(R) Option ROM Utility NOTE: Although any size drives may be used to create a RAID confi guration using t[...]

Setting Up and Using Y our Computer 21 4 Enter a R AID volume name or acce pt the default, and press <Enter>. 5 Use the up- and down-arrow keys to select R AID1(Mirror) , and press <Enter>. 6 If there ar e more than two hard disks availabl e, use the up- and down-arrow k eys and space bar to select the two disks you want to use to ma ke[...]

22 Setting Up and Using Y our Computer www .dell.com | support.dell.com Creating a RAID 0 V olume NOTE: When you perform this operation, all data on the RAID drives will be lost. 1 Set your computer to R AID-enabled mode (see page 19). 2 Click Start and point to P rograms → Intel(R) Application Accelerator → Intel Application Accelerator to lau[...]

Setting Up and Using Y our Computer 23 Deleting a RAID V olume NOTE: While this procedure deletes the RAID 1 volume, it also splits the RAID 1 volume into two non- RAID hard drives with a partition, and leaves any ex isting data files intact. De leting a RAID 0 volume, however , destroy s all data on the volume. 1 Click the Start button and point t[...]

24 Setting Up and Using Y our Computer www .dell.com | support.dell.com 11 Click Fi n i s h to start migrating, or click Back to make changes. Y o u can use your computer normally during the migration process. Migrating to a RAID 1 V olume 1 Set your computer to R AID-enabled mode (see page 19). 2 Click the Start button and point to All P rograms ?[...]

Setting Up and Using Y our Computer 25 T o Remove Spare Marking F rom a Spare Hard Drive: 1 Right-click the spare har d drive icon. 2 Click Reset Hard Drive to Non-R AID Rebuilding a Degrad ed RAID 1 V olume If your computer does not have a spare har d driv e, and the computer has reported a degraded R AID 1 volume, you can manually rebuild the com[...]

26 Setting Up and Using Y our Computer www .dell.com | support.dell.com 3 Under What do you want to do? , click T ransfer files and settings . 4 On the F iles and Settings T ransfer Wizard welcome screen, click Next . 5 On the Which computer is this? screen, click Old Computer and click Next . 6 On the Select a transfer method screen, click the tra[...]

Setting Up and Using Y our Computer 27 NOTE: Most commercial DVDs have copyright protect ion and cannot be copied using Sonic R ecordNow . 1 Click the Start button, point to All P rograms → Sonic → Rec ord No w! → RecordNow! 2 Click either the audio tab or the data tab, depending on the kind of CD or D VD you are planning to copy . 3 Click Ex[...]

28 Setting Up and Using Y our Computer www .dell.com | support.dell.com • Do not burn a blank CD-R or CD-R W to its maximum capacity ; for example, do not copy a 650-MB file to a 650-MB blank CD. The CD-R W dr ive needs 1 or 2 MB of the blank CD to finalize the recor ding. • Use a blank CD-R W to practice CD recor ding until you ar e familiar w[...]

Optimizing Performance 29 Optimizing Performance Hyper -Threading Hyper - Thr eading is an Intel ® technology that can enhance overall computer performance by allowing one physical processor to function as t wo logical processors, capable of performing certain tasks simultaneously . It is reco mmended that you use the Microsoft ® W indows ® XP S[...]

30 Optimizing Performance www .dell.com | support.dell.com PCI Express Cards PCI Express is the ne xt generation technology fo r graphics cards and PCI cards. The dimensions of PCI Express car d slots are different from PCXI car d slots, and the cards ar e not interchangeable (you cannot install a PCI card in a PCI Expr ess card slot, or a PCI Expr[...]

Solving Problems 31 Solving Problems T roubleshooting T ips F ollow these tips when you troubleshoot your computer: • If you added or removed a part befor e the prob lem started, review the installation procedures and ensure that the part is corr ectly installed. • If a peripheral device does not work, ensu re that the device is properly connec[...]

32 Solving Problems www .dell.com | support.dell.com CD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regions worldwide and different disc formats, not all DV D titles work in all DVD drives. Problems writing[...]

Solving Problems 33 Hard drive problems E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . NOTE: Connect the modem to an analog tel ephone jack only . The modem d oes not operate while it is connected to a digital telephone n[...]

34 Solving Problems www .dell.com | support.dell.com Error Messages CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . If the message is not listed, see the documentatio n for the operating system or the program that was running when the message appeared. V ER[...]

Solving Problems 35 IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . N ON - S[...]

36 Solving Problems www .dell.com | support.dell.com Lockups and Software Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . The computer does not start up The computer stops responding NOTICE: Y ou might lose data if y ou are unable to perform an ope[...]

Solving Problems 37 A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. A program is designed for an earlier Windows operating sy stem A solid blue screen appears Other software problems C HECK THE SOFTWARE DOCUMENTATION — If necessary , uninstall and then reinstal[...]

38 Solving Problems www .dell.com | support.dell.com Memory Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . Mouse Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Info[...]

Solving Problems 39 Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . R ESTART THE COMPUTER — 1 Simultaneously press <Ctr l><Esc> to display the Start menu. 2 Ty p e u , press the k eyboard arrow keys to highlight Shut down or T u[...]

40 Solving Problems www .dell.com | support.dell.com Power Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . I F THE POWER LIGHT IS GREEN AND THE COMPUTER IS NOT RESPONDING — See "Diagnostic Lights" on page 47. I F THE POWER LIGHT IS BLIN[...]

Solving Problems 41 Printer Problems CAUTION: Before you begin any of the procedures in th is section, follow the s afety instructions located in the Product Information Guide . NOTE: If you need technical assistan ce for your printer , contact the printer’ s manufacturer . Scanner Problems CAUTION: Before you begin any of the procedures in this [...]

42 Solving Problems www .dell.com | support.dell.com Sound and Speaker Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . No sound from speakers NOTE: The volume control in some MP3 players overrides the Windows vo lume setting. If you have been liste[...]

Solving Problems 43 No sound from headphones D ISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR — Sound from the speakers is automatically disabled when headphones are conne cted to the computer’s front-panel headphone connector . T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, su[...]

44 Solving Problems www .dell.com | support.dell.com V ideo and Monitor Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . If the screen is blank NOTE: See the monitor docume ntation for troubles hooting procedures. If the screen is difficult to read [...]

Solving Problems 45 A DJUST THE W INDOWS DISPLAY SETTINGS — 1 Click the Start button, click Control P anel , and then click Appearance and Themes . 2 Click Display and click the Settings tab. 3 T ry different settings for Screen resolution and Color quality .[...]

46 Solving Problems www .dell.com | support.dell.com[...]

Advanced T roubleshooting 47 Advanced T roubleshooting Diagnostic Lights CAUTION: Before you begin any of the proce dures in this section, follow the safety instructions located in the Product Information Guide . T o help you troubleshoot a problem, your computer has four lights labeled "A," "B," "C," and "D"[...]

48 Advanced T roubleshooting www .dell.com | support.dell.com Memory modules are detected, but a memory failure has occurr ed. • If you have two or more memory modules installed, remove the modules, reinstall one module (see page 71), and then restart the computer . If the computer starts normally , reinstall an additional module. Continue until [...]

Advanced T roubleshooting 49 No memory modules are detected. • If you have two or more memory modules installed, remove the modules, reinstall one module (see page 71), and then restart the computer . If the computer starts normally , reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules wit[...]

50 Advanced T roubleshooting www .dell.com | support.dell.com Dell Diagnostics CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . When to Use the Dell Diagnostics If you experience a problem with your computer , perform the checks in "Solving P roblems&qu[...]

Advanced T roubleshooting 51 Starting the Dell Diagnostics From Y our Hard Drive 1 T urn on (or restart) your computer . 2 When the DELL™ logo appear s, press <F12> immediately . NOTE: If you see a message stating that no diagnostics utility partitio n has been found , run the Dell Diagnostics from your ResourceCD (see page 51). If you wait[...]

52 Advanced T roubleshooting www .dell.com | support.dell.com Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. 2 If a problem is encountered during a test, a message appears with an error code and a description of the problem. W rite down the er ror code and pr[...]

Advanced T roubleshooting 53 4 When the tests are completed, if you ar e runni ng the Dell Diagnostics from the ResourceCD , remove the CD. 5 Close the test screen to r eturn to the Main Menu screen. T o exit the Dell Diagnostics and restart the computer , close the Main Menu screen. Drivers What Is a Driver? A driver is a program that controls a d[...]

54 Advanced T roubleshooting www .dell.com | support.dell.com Windows XP 1 Click the Start button and click Control P anel . 2 Under Pick a Category , click P erformance and Maintenance . 3 Click System . 4 In the System P roperties window , click the Hardware tab. 5 Click Device Manager . 6 Scroll down the list to see if any device has an ex clama[...]

Advanced T roubleshooting 55 3 When the InstallShield Wizard Complete window appears, remove the ResourceCD and click Fi n i s h to restart the computer . 4 When you see the W indows desktop, reinsert the ResourceCD. 5 At the W elcome Dell System Owner screen, click Next . NOTE: The ResourceCD display s drivers only for hardwa re that came installe[...]

56 Advanced T roubleshooting www .dell.com | support.dell.com Creating a Restore Point 1 Click the Start button and click Help and Support . 2 Click System Restore . 3 F o llow the instructions on the scr een. Restoring the Computer to an Earlier Operating State If problems occur after you install a device dr iver , use Device Driver Rollback (see [...]

Advanced T roubleshooting 57 3 Click Next . The System Restore screen appears and the computer r estarts. 4 After the computer restarts, click OK . Enabling Sy stem Restore If you reinstall W indows XP with less than 200 MB of free har d-disk space available, System Restore is automatically disabled. T o see if System Restore is enabled: 1 Click th[...]

58 Advanced T roubleshooting www .dell.com | support.dell.com T o reinstall W i ndows XP , you need the following items: • Dell™ Operating System CD • Dell ResourceCD NOTE: The ResourceCD contains drivers that were in stalled during assembly of the computer . Use the ResourceCD to load any required drivers. Reinstalling Windows XP T o reinsta[...]

Advanced T roubleshooting 59 5 P ress <Enter> to select the highlighted partition (recommended), and follow the instructions on the screen. The Windows XP Setup screen appears, and the operating system begins to copy files and install the devices. The computer automatically restarts multiple times. NOTE: The time required to complete the setu[...]

60 Advanced T roubleshooting www .dell.com | support.dell.com 19 Reinstall the appropriate drivers with the ResourceCD (see page 54). 20 Reinstall your virus protection software. 21 Reinstall your programs. NOTE: T o reinstall and activate your Microsoft Office or Microsoft Works Suite programs, you need the Product Key number located on the ba ck [...]

Removing and Installing Parts 61 Removing and Installing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the components in your computer . Unless otherwise noted, each procedure a ssumes that the following conditions e xist: • Y ou have performed the steps in "Turning Off Your Computer" (s ee page 6[...]

62 Removing and Installing Parts www .dell.com | support.dell.com Before W orking Inside Y our Computer Use the following safety guidelines to help protec t your computer from potential damage and to help ensure your own personal safety . CAUTION: Before you begin any of the proce dures in this section, follow the safety instructions located in the[...]

Removing and Installing Parts 63 Front and Back V iew of the Computer Front View 2 1 3 4 1 hard-drive activity light The hard-drive light is on when the computer r eads data from or writes data to the hard drive. The light might also be on when a device such as yo ur CD player is operating. 2 power button P ress to turn on the computer . NOTICE: T [...]

64 Removing and Installing Parts www .dell.com | support.dell.com Front View (Doors Open) 2 1 3 4 1 headphone connector Use the headphone connector to attach headphones and most kinds of speakers. 2 microphone connector Use the microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program[...]

Removing and Installing Parts 65 Back View 7 11 9 2 1 3 13 12 15 16 5 17 19 8 6 14 4 10 18 1 processor fans (2) F or optimal cooling, two proc essor fans are provided. Do not block the vents. 2 cover latch release T o open the computer , lay the computer on it s side with the cover latch release at the top and then push the latch to the le ft. See [...]

66 Removing and Installing Parts www .dell.com | support.dell.com 4 TV -OUT connector Connects your computer to a TV . F or more information, see "Connecting T wo Monitors" on page 15. 5 DVI video connector If your monitor has a DV I connector , plug it into the D VI connector on the computer . If your monitor has a VGA connector , plug i[...]

Removing and Installing Parts 67 Opening the Computer Cover CAUTION: Before you begin any of the procedures in this section , follow the safety instructions located in the Product Information Guide . CAUTION: T o prevent static damage to components inside yo ur computer , discharge static electricity from your body before you touch any of your comp[...]

68 Removing and Installing Parts www .dell.com | support.dell.com Inside V iew of Y our Computer hard drive shroud floppy drive CD/DVD drive sy stem board processor airflow shroud power supply processor fan power supply fans (2) PCI card shroud and fan[...]

Removing and Installing Parts 69 Sy stem Board Components hard-drive connector (PRI_IDE) battery socket (BA TTERY) SCSI LED header (SCSI LED) front-panel connector (FRONT P ANEL) backlight connector (LED) rear fan connector (REAR F A N1) processor and heat- sink connector main power connector (PWR) internal speaker (SPKR) serial A T A connectors (S[...]

70 Removing and Installing Parts www .dell.com | support.dell.com Memory Y ou can increase your computer memory by inst alling memory modules on the system board. Y our computer supports DDR2 memory . F or addit ional information on the type of memory supported by your computer , see "Memory" on page 109. DDR2 Memory Overview • DDR2 mem[...]

Removing and Installing Parts 71 NOTE: Memory purchased from Dell is co vered under your computer warranty . NOTICE: If you remove your original memory modules fr om the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original m[...]

72 Removing and Installing Parts www .dell.com | support.dell.com 3 P ress out the securing clip at each end of the memory module connector . 4 Align the notch on the bottom of the mo dule with the crossbar in the connector . NOTICE: T o avoid damage to the memory module, press the module straight down into the connector while you apply equal force[...]

Removing and Installing Parts 73 6 Close the computer cover . NOTICE: T o connect a network cable , first plug the cable in to the network wall jack and then plug it into the computer . 7 Connect your computer and devices to el ectrical outlets, and turn them on. 8 Right-click the My Computer icon and click P rop erties . 9 Click the General tab. 1[...]

74 Removing and Installing Parts www .dell.com | support.dell.com Y our Dell™ computer provides the follow ing slots for PCI and PCI Express car ds: • F our PCI card slots • One PCI Express x16 car d slot • One PCI Express x1 car d slot PCI Cards If you are installing or r eplacing a card, follow the procedur es in the next section. If you [...]

Removing and Installing Parts 75 3 If you are installing a new car d, remove the f iller bracket to cr eate a card-slot opening. Then continue with step 5. 4 If you are r eplacing a card that is alread y installed in the computer , remove the car d. If necessary , disconnect any cables connected to the card. Grasp the car d by its top corners, and [...]

76 Removing and Installing Parts www .dell.com | support.dell.com NOTICE: Do not route card cables over or behind the cards. Cables ro uted over the cards can prevent the computer cover from closing proper ly or cause damage to the equipment. 9 Connect any cables that should be attached to the card. See the documentation for the card for info rmati[...]

Removing and Installing Parts 77 5 If you are r emoving the card permanently , in stall a filler brack et in the empty card-slot opening. If you need a filler bracket, contact Dell (see page 121). NOTE: Installing filler brackets over empty card-slot op enings is necessary to maintain FCC certification of the computer . The brackets also keep dust [...]

78 Removing and Installing Parts www .dell.com | support.dell.com Installing a PCI Express Card 1 F o llow the procedur es in "Before Y ou Begin" on page 61. 2 P ress the lever on the card r etentio n arm and raise the retention arm. edge connector card connector filler bracket retention arm lever securing tab securing slot edge connector[...]

Removing and Installing Parts 79 3 If you are installing a new car d, remove the f iller bracket to cr eate a card-slot opening. Then continue with step 5. 4 If you are r eplacing a card that is alread y installed in the computer , remove the car d. If necessary , disconnect any cables connected to the car d. If your card includes a r etention mech[...]

80 Removing and Installing Parts www .dell.com | support.dell.com 8 If you replaced a car d that was already installe d in the computer and you r emoved the top of the retention mechanism, you can r einstall the top. 9 Before you lower the r etention arm, ensure that: • The tops of all cards and filler brack ets are flush with the alignment bar .[...]

Removing and Installing Parts 81 Removing a PCI Express Card 1 F ollow the procedures in "Before Y ou Begin" on page 61. 2 P ress the lever on the card r etention arm and raise the retention arm. 3 If necessary , disconnect any cables connected to the card. 4 If your card includes a r etention mechanism, re move the top of the r e tention[...]

82 Removing and Installing Parts www .dell.com | support.dell.com Drives Y our computer supports a combination of these devices: • Up to three har d drives • One floppy drive • Up to two CD or D VD drives General Installation Guidelines Connect serial A T A hard drives to the system board connectors labeled SA T A-0, SA T A-1, SA T A-2, or SA[...]

Removing and Installing Parts 83 Connecting Drive Cables When you install a drive, you connect two cables— a DC power cable and a data cable—to the back of the drive and to the system boar d. Some drives may also have an audio connector; one end of the audio cable attaches to the dr ive connector and the other end attaches to the system board. [...]

84 Removing and Installing Parts www .dell.com | support.dell.com Power Cable Connector Hard Drive CAUTION: Before you begin any of the proce dures in this section, follow the safety instructions located in the Product Information Guide . NOTICE: T o avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, su[...]

Removing and Installing Parts 85 3 Disconnect the power and hard-drive cables from the drive and from the system boar d. 4 P ress in on the tabs on each side of the drive and slide the drive up and out. Installing a Hard Drive 1 Unpack the replacement har d drive, and prepare it for installation. 2 Check the documentation for the drive to verify th[...]

86 Removing and Installing Parts www .dell.com | support.dell.com 4 Install the hard drive into the computer by ge ntly sliding the drive into place until the tabs securely click into position. NOTE: If you are installing a hard driv e in the lower bay , pl ace the drive in the bay so that the power connector is on the left-hand side (opposite of t[...]

Removing and Installing Parts 87 NOTICE: When replacing the hard-drive shroud, ensure that all the cables are properly routed. 8 Insert the bottom tabs of the shroud in to the holes on the drive cage and rotate the shroud up. 9 P ress in on the top tabs and lock them in to place. 10 Gently press on the shroud to ensur e it is secure. 11 Close the c[...]

88 Removing and Installing Parts www .dell.com | support.dell.com 16 Exit system setup, and restart the computer . 17 P artition and logically format your driv e before you proceed to the next step. See the documentation for your operating system for instructions. 18 T est the hard drive by running the Dell Diagnostics (see page 50). 19 If the driv[...]

Removing and Installing Parts 89 7 Connect a power cable to the drive. 8 Connect the hard-drive cable to the driv e and to the system boar d (see page 69). 9 Close the computer cover (see page 108). NOTICE: T o connect a network cable, firs t plug the cable into the network device and then plug it into the computer . 10 Connect your computer and de[...]

90 Removing and Installing Parts www .dell.com | support.dell.com 3 P ress inward on the two tabs on the sides of th e drive, slide the drive upwar d, and remove it from the floppy-drive bay . Installing a Floppy Drive 1 If you are r eplacing a drive and th e new drive does not have the bracket rails attached, r emove the rails from the old drive b[...]

Removing and Installing Parts 91 2 Gently slide the drive into place until the tabs securely click into position. drive screws (4) bracket rails (2) data cable power cable tabs (2) floppy drive[...]

92 Removing and Installing Parts www .dell.com | support.dell.com 3 Attach the power and data cables to the floppy drive. 4 Connect the other end of the data cable to the connector labled FLOPPY on the system board (see page 69). 5 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 6 Close [...]

Removing and Installing Parts 93 3 P ress inward on the two tabs on the sides of th e drive, and then slide the drive upwar d and remove it from the drive bay . Installing a CD/DVD Drive 1 If you are installing a new drive, unpack the drive and pr epare it for installation. Check the documentation that accompanied the driv e to verify that the driv[...]

94 Removing and Installing Parts www .dell.com | support.dell.com 3 If you are installing a r eplacement drive and th e new drive does not have the bracket rails attached, remove the rails from the old drive by r emoving the tw o screws that secur e each rail to the drive. Attach the bracket to the new drive by aligning the scr ew holes on the driv[...]

Removing and Installing Parts 95 6 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 7 Close the computer cover (see page 108). NOTICE: T o connect a network cable , first plug the cable in to the network wall jack and then plug it into the computer . 8 Connect your computer and devices to[...]

96 Removing and Installing Parts www .dell.com | support.dell.com Processor Airflow Shroud Removing the Processor Airflow Shroud CAUTION: Before you perform this pr ocedure, follow the safety instructions located in the Product Information Guide . CAUTION: T o prevent static damage to components inside your computer , disch arge static electricity [...]

Removing and Installing Parts 97 Installing the Processor Airflow Shroud 1 Attach both fan power cables to the connectors on the system board. 2 Align the anchor tabs with the securing slots. 3 Gently press the shroud until the anchor tabs snap secur ely into place. 4 Close the computer cover . NOTICE: T o connect a network cable , first plug the c[...]

98 Removing and Installing Parts www .dell.com | support.dell.com CAUTION: The heat sink can get very hot during normal operation. Be su re that the heat sink has had sufficient time to cool b efore you touch it. 5 Remove the heat sink: a Remove the retention module clips. P ress the tabs towar d the center of the clip and lift up. anchor tabs (3) [...]

Removing and Installing Parts 99 b On the retention base locate the tab opposite the power supply . P ress on the retention base tab until the heat sink pops up slightly . c P ress out on the second retention tab while lifting the heat sink up and out of the retention base. NOTICE: Lay the heat sink down on its side. NOTICE: If you are installing a[...]

100 Removing and Installing Parts www .dell.com | support.dell.com 8 Remove the processor from the socket. Leave the release lever extended in the r elease position so that the socket is ready for the new processor . Installing the Processor NOTICE: Ground yourself by touching an unpainted metal surface on th e back of the computer . 1 Unpack the n[...]

Removing and Installing Parts 101 NOTICE: Socket pins are delicate. T o avoid damage, en sure that the pr ocessor is aligned properly with the socket, and do not use excessive force when you install the pr ocess. Be careful not to touch or bend the pins on the sy stem board. 4 Set the processor lightly in the socket and ensur e that the processor i[...]

102 Removing and Installing Parts www .dell.com | support.dell.com 7 Install the heat sink: a Slide one end of the heat sink under the retention tab. b P ull out the other retention tab and lower the he at sink until it fits secur ely in the base. NOTICE: Ensure the heat sink is co rrectly seated and secure. 8 Reinstall the retention module clips. [...]

Removing and Installing Parts 103 4 Close the computer cover halfway and pull the front panel away from the computer . Replacing the Front Panel T o replace the front panel, perform the r emoval procedure in reverse.[...]

104 Removing and Installing Parts www .dell.com | support.dell.com Drive Door CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . Removing the Drive Door 1 Open the drive door .[...]

Removing and Installing Parts 105 2 Unsnap the top bracket hinge and pull the to p of the drive door outwar d, away from the computer . 3 Lift the bottom bracket hinge away from the computer . Replacing the Drive Door T o prevent damage to your computer , the drive door is designed to "break away" from the computer if it is opened too far[...]

106 Removing and Installing Parts www .dell.com | support.dell.com 2 Attach the door bracket/door hinge assembly to th e door , starting with the lower part of each door hinge. 3 Attach the drive door to the computer , starting with the bottom bracket hinge. door bracket hinge tab door hinges (2) lower part of the door hinge door door bracket/door [...]

Removing and Installing Parts 107 Battery Replacing the Battery CAUTION: Before you begin any of the procedures in this section , follow the safety instructions located in the Product Information Guide . NOTICE: T o prevent static damage to components inside your computer , discharge static electricity from your body before you touch any of your co[...]

108 Removing and Installing Parts www .dell.com | support.dell.com NOTICE: T o connect a network cable, first plug the cable into the network device and then plug it into the computer . 7 Connect your computer and devices to elec trical outlets, and turn them on. 8 Enter system setup (see page 113) and restor e the settings you recor ded in step 1.[...]

Appendix 109 Appendix Specifications Processor P r ocessor type Intel ® Pe n t i u m ® 4 with HT T echnology NOTE: Not all Pentium 4 processors support Hyper -Threading technology . Level 1 (L1) cache 16 KB Level 2 (L2) cache 1-MB pipelined-burst, ei ght-way set associative, write-back SR AM Memory T y pe 400- and 533-MHz DDR2 unbuffered SDR AM M[...]

110 Appendix www .dell.com | support.dell.com Video T ype PCI Express Expansion Bus Bus type PCI 2.3 PCI Express x1 and x16 Bus speed PCI: 33 MHz PCI Express: x1 slot bidirectional speed - 500 MB/s x16 slot bidirectional speed - 8 GB/s PCI connector four connector size 120 pins connector data width (maximum) 32 bits PCI Express connector one x1 con[...]

Appendix 111 Internally accessible: two bays for 1-inch high hard drives Connectors External connectors: Serial 9-pin connector; 16550C-compatible P arallel 25-hole connector (bidirectional) IEEE 1394 front-panel 4-pin serial connector Video 15-hole connector Network adapter RJ45 connector PS/2 (keyboar d and mouse) two 6-pin mini-DIN USB two front[...]

112 Appendix www .dell.com | support.dell.com Link integrity light (on integrated network adapter) green light — A good connection exists between a 10-Mbps network and the computer . orange light — A good connection exists between a 100-Mbps network and the computer . yellow light — A good connection exists between a 1 GB (or 1000-Mbps) conne[...]

Appendix 113 Sy stem Setup Overview Use system setup as follows: • T o change the system configuration information after you add, change, or remove any hardwar e in your computer • T o set or change a user -selectable option such as the user password • T o read the curr ent amount of memory or set the type of hard drive installed Before you u[...]

114 Appendix www .dell.com | support.dell.com Entering Sy stem Setup 1 T urn on (or restart) your computer . 2 When the blue DELL™ logo appears, press <F2> immediately . If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft ® W indows ® desktop. Then shut down your computer (see page 61) [...]

Appendix 115 Sy stem Setup Options NOTE: Depending on your comp uter and installed devices, the item s listed in this section may not appear , or may not appea r exactly as listed. System System Info Lists system information such as the computer name, the BIOS version number and date, system tags, and other system-specific information. CPU Info Ide[...]

116 Appendix www .dell.com | support.dell.com LPT Port Mode Identifies and defines the parallel port settings. Y ou can set the parallel port to Off, AT , PS/2 , EPP , or ECP . LPT Port Address Identifies the address for the parallel port. LPT Port DMA Identifies and defines the parallel port DMA settings. Y ou can set the parallel port DMA to Off [...]

Appendix 117 Auto Power On Sets the computer to automa tically turn on. Choices are every day or every Monday through F riday . The default setting is Off . This feature does not work if you turn off your computer using a power strip or surge protector . Auto Power Time Sets time to automatica lly turn on the computer . Time is k ept in a 24-hour f[...]

118 Appendix www .dell.com | support.dell.com Boot Sequence This feature allows you to change the boot sequence for devices. Option Settings • Diskette Drive — The computer attempts to boot from the floppy drive. If the floppy disk in the drive is not bootable, if no floppy disk is in th e drive, or if there is no floppy drive installed in the [...]

Appendix 119 4 At the bottom of the menu, enter the number of the device that is to be used for the current boot only . F or example, if you are booting to a USB memory k ey , highlight USB Flash Device and press <Enter>. NOTE: T o boot to a USB device, the device must be boot able. T o make sure that your device is bootable, check the device[...]

120 Appendix www .dell.com | support.dell.com 2 Locate the 3-pin password jumper (PSWD) on the system board (see page 69), and attach the jumper plug to pins 2 and 3 to clear the password. NOTE: When you receive your computer , the jum per plug is attache d to pins 1 and 2. 3 Close the computer cover . 4 Connect your computer and monitor to el ectr[...]

Appendix 121 Dell T echnical Support Policy (U.S. Only) T echnician-assisted technical support requir es th e cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, softwar e programs, and hardwar e drivers to the original default configuration as shipped from Dell, as well[...]

122 Appendix www .dell.com | support.dell.com NOTE: T oll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electr onic addresses, telephone numbers, and codes provided in the following table. If you need assista nce in determining which co des to use, contact a local or an international o[...]

Appendix 123 Bahamas General Support toll-free: 1-866-278-6818 Barbados General Support 1-800-534-3066 Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2 W ebsite: support.euro .dell.com E-mail: tech_be@dell.com E-mail for F rench Speaking Customers: support.euro .dell.com/be/fr/emaildell/ T echnical Support 02 481 92 88[...]

124 Appendix www .dell.com | support.dell.com Canada (North Y ork, Ontario) International Access Code: 011 Online Order Status: www .dell.ca/ostatus AutoT ech (automated technical support) toll-free: 1-800-247-9362 T echF ax toll-free: 1-800-950-1329 Customer Care (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Care (med./lar ge busi[...]

Appendix 125 China (Xiamen) Country Code: 86 City Code: 592 T ech Support website: support.dell.com.cn T ech Support E-mail: cn_support@dell.com T ech Support F ax 818 1350 T echnical Support (Dimension™ and Inspiron™) toll-free: 800 858 2969 T echnical Support (OptiPlex™, Latitude™, and Dell P recision™) toll-free: 800 858 0950 T echnica[...]

126 Appendix www .dell.com | support.dell.com Czech Republic (P rague) International Access Code: 00 Country Code: 420 City Code: 2 W e bsite: support.euro .dell.com E-mail: czech_dell@dell.com T echnical Support 02 2186 27 27 Customer Care 02 2186 27 11 Fa x 02 2186 27 14 T echF ax 02 2186 27 28 Switchboard 02 2186 27 11 Denmark (Copenhagen) Inter[...]

Appendix 127 F inland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9 W ebsite: support.euro .dell.com E-mail: fin_support@dell.com E-mail Support (servers): Nordic_support@dell.com T echnical Support 09 253 313 60 T echnical Support Fax 09 253 313 81 Relational Customer Care 09 253 313 38 Home/Small Business Customer Care [...]

128 Appendix www .dell.com | support.dell.com Germany (Langen) International Access Code: 00 Country Code: 49 City Code: 6103 W e bsite: support.euro .dell.com E-mail: tech_support_central_europe@dell.com T echnical Support 06103 766-7200 Home/Small Business Customer Care 0180-5-224400 Global Segment Customer Care 06103 766-9570 P referred Accounts[...]

Appendix 129 India T echnical Support 1600 33 8045 Sales 1600 33 8044 Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 W ebsite: support.euro .dell.com E-mail: dell_direct_support@dell.com T echnical Support 1850 543 543 U.K. T echnical Support (dial within U.K. only) 0870 908 0800 Home User Customer Care 01 204 401[...]

130 Appendix www .dell.com | support.dell.com Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W e bsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension™ and Inspiron™) toll-free: 0120-198-226 T echn[...]

Appendix 131 Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (Austin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (Austin, T exas, U.S.A.) 512 728-4600 or 512 728-3772 Lux emb o[...]

132 Appendix www .dell.com | support.dell.com Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherl[...]

Appendix 133 New Zealand International Access Code: 00 Country Code: 64 E-mail (New Zealand): nz_tech_support@dell.com E-mail (Australia): au_tech_support@dell.com Home and Small Business 0800 446 255 Government and Business 0800 444 617 Sales 0800 441 567 Fa x 0800 441 566 Nicaragua General Support 001-800-220-1006 Norway (L ysaker) International [...]

134 Appendix www .dell.com | support.dell.com P ortugal International Access Code: 00 Country Code: 351 W e bsite: support.euro .dell.com E-mail: support.euro .dell.com/pt/en/emaildell/ T echnical Support 707200149 Customer Care 800 300 413 Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 Fa x 21 424 01 12 Puerto Rico General Support[...]

Appendix 135 Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 W ebsite: support.euro .dell.com E-mail: support.euro .dell.com/es/es/emaildell/ Home and Small Business T echnical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fa x 902 118 539 Corporate T echnical Support 902 100 130[...]

136 Appendix www .dell.com | support.dell.com Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22 W e bsite: support.euro .dell.com E-mail: T ech_support_central_Europe@dell.com E-mail for F rench-speaking HSB and Corporate Customers: support.euro .dell.com/ch/fr/emaildell/ T echnical Support (Home and Small Business) [...]

Appendix 137 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 W ebsite: support.euro .dell.com Customer Care website: support.euro .dell.com/uk /en/ECare/F orm/Home.asp E-mail: dell_direct_support@dell.com T echnical Support (Corporate/Pr eferred Accounts/P AD [1000+ employees]) 0870 908 0500 T echnical Support (direc[...]

138 Appendix www .dell.com | support.dell.com U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 Consumer (Home and Home Office) T echnical Support toll-free: 1-800-624-9896 Customer Service toll-free: 1[...]

Index 139 Index A audio . See sound B badge color , 1 3 battery problems, 3 1 replacing, 1 0 7 BIOS, 113 boot sequence, 118 c h a n g i n g , 118-119 option settings, 1 1 8 booting to a USB device, 1 1 8 C car ds installing PCI, 7 4 installing PCI Express, 7 8 PCI, 7 4 PCI Express, 7 7 PCI Express slots, 6 6 PCI slots, 6 6 removing PCI, 7 6 removin[...]

140 Index 140 Index diagnostics Dell, 5 0 lights, 4 7 display . See monitor documentation Dell Dimension Help file, 1 0 Dell Solution Center , 9 End User License Agreement, 1 0 ergonomics, 1 0 F inding Information, 9 online, 1 1 P roduct Information Guide, 1 0 reg ul at or y , 1 0 ResourceCD, 9 safety , 1 0 Setup Diagram, 1 0 warranty , 1 0 doors d[...]

Index 141 K key bo ard connector , 6 6 problems, 3 5 L labels Microsoft W indows, 1 1 Service T ag, 1 1 lights back of computer , 4 7 diagnostic, 4 7 hard-drive activity , 6 3 M memory 4-GB configurations, 7 1 DDR2 overview , 7 0 installation guidelines, 7 0 installing, 7 1 problems, 3 8 removing, 7 3 type supported, 7 0 messages error , 3 4 microp[...]

142 Index 142 Index problems (continued) hard drive, 3 3 IEEE 1394, 3 5 Internet, 3 3 keyboar d, 3 5 memory , 3 8 modem, 3 3 monitor hard to r ead, 4 4 monitor is blank, 4 4 mouse, 3 8 network, 3 9 power , 4 0 power light conditions, 4 0 printer , 4 1 program crashes, 3 7 program stops re sponding, 3 6 programs and W indows compatibility , 3 7 rest[...]

Index 143 troubleshooting Dell Diagnostics, 5 0 diagnostic lights, 4 7 Hardwar e T roubleshooter , 5 7 Help and Support Center , 1 1 restor e to previous state, 5 5 tips, 3 1 TV connect to computer , 1 5 - 16, 66 U USB booting to devices, 1 1 8 connectors, 64, 66 V VGA connector , 6 6 video connector , 6 6 problems, 4 4 volume adjusting, 4 2 W warr[...]

144 Index 144 Index[...]