Dell XPS manual

SETUP GUIDE[...]

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SETUP GUIDE Model DCRM SETUP GUIDE[...]

Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make better use of your computer . CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A W ARNING indicates a potential for property damage, personal injury , or death. If you purch[...]

3 Setting Up Y our Studio XPS Desktop . . . . . .5 Before Setting Up Y our Computer . . . . . . . . . 7 Connect the Display . . . . . . . . . . . . . . . . . . . . 8 Connect the Keyboard and Mouse . . . . . . . . 10 Connect the Network Cable (Optional) . . . . 11 Connect the Power Cable . . . . . . . . . . . . . . . 12 Press the Power Button . . . [...]

4 Contents Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . 46 T echnical Support and Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 DellConnect ™ . . . . . . . . . . . . . . . . . . . . . . . . . 47 Online Services . . . . . . . . . . . . . . . . . . . . . . . 48 Automated Order -Status Service . . [...]

5 This section provides information about setting up your Studio XPS™ 435T/9000 and connecting peripherals. WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with your computer . For additional safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulat[...]

6 Setting Up Y our Studio XPS Desktop NOTE: Y our computer’ s Service T ag is located on a label under the FlexBay panel on the front of your computer . Use this code to identify your computer when you access the Dell Support website or contact technical support. WWW.DELL.COM Service T ag: XXXXX Express Service Code: XXX–XXX–XX[...]

7 Setting Up Y our Studio XPS Desktop Before Setting Up Y our Computer When positioning your computer , ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer . Restricting airflow around your computer may cause it to overheat. T o prevent overheating ensure that you leave at least 10.2[...]

8 Setting Up Y our Studio XPS Desktop Connect the Display Y our computer does not have an integrated video connector . Y ou must use the connector available on the video card in the expansion slot to connect to the display . Connect the Video Cable to the Display Check your TV or monitor to see which type of connectors are available. Refer to the f[...]

9 Setting Up Y our Studio XPS Desktop Y ou can purchase a DVI-to-VGA adapter from the Dell website at www .dell.com . Connect Using the DVI Connector Connect the display using a DVI cable. Y ou can purchase additional HDMI and DVI cables from the Dell website at www .dell.com . Connect Using the HDMI Connector Connect the display using an HDMI cabl[...]

10 Setting Up Y our Studio XPS Desktop Connect the Keyboard and Mouse Connect the USB keyboard and mouse to the USB connectors on the back panel of your computer .[...]

11 Setting Up Y our Studio XPS Desktop Connect the Network Cable (Optional) A network connection is not required to complete your computer setup, but if you have an existing network or Internet connection that uses a cable connection (such as a broadband device or Ethernet jack), you can connect it now . NOTE: Use only an Ethernet cable to connect [...]

12 Setting Up Y our Studio XPS Desktop Connect the Power Cable[...]

13 Setting Up Y our Studio XPS Desktop Press the Power Button Set Up Microsoft Windows V ista T o set up Windows V ista ® for the first time follow the instructions on the screen. These steps are mandatory and may take some time to complete. The screens will take you through several procedures including accepting license agreements, setting prefer[...]

14 Setting Up Y our Studio XPS Desktop Connect to the Internet (Optional) T o connect to the Internet, you need an external modem or network connection, and an Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order , you can purchase one from the Dell website at www .dell.com . Setting Up a Wi[...]

15 Setting Up Y our Studio XPS Desktop Setting Up Y our Internet Connection ISPs and ISP offerings vary by country . Contact your ISP for offerings available in your country . If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try c[...]

16 Using Y our Studio XPS Desktop This section provides information about the features available on your Studio XPS™ Desktop. Front V iew Features 12 14 9 8 7 10 13 5 3 1 6 11 2 4 1 Service T ag and Express Service Code (located on a label under the FlexBay panel) — Used to identify your computer when you access the Dell Support website or call[...]

17 Using Y our Studio XPS Desktop 6 Optical drive — Plays or records only standard-size (12 cm) CDs, DVDs, and Blu-ray Discs. 7 Media Card Reader — Provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card. 8 USB 2.0 connector — Connects to USB devices that are connected occasionally such a[...]

18 Using Y our Studio XPS Desktop 12 USB 2.0 connectors (3) — Connects to USB devices that are connected occasionally such as memory keys, digital cameras, and MP3 players. 13 Line-in or microphone connector — Connects to a microphone for voice or to an audio cable for audio input. 14 Headphone connector — Connects to headphones. NOTE: T o co[...]

19 Using Y our Studio XPS Desktop Back V iew Features 3 5 4 2 1 1 Security cable slot — Connects to a lock for a security cable used as an anti-theft device. NOTE: Before you buy a lock, ensure that it works with the security cable slot on your computer . 2 Expansion card slots — Provides access to connectors for any installed PCI and PCI expre[...]

20 Using Y our Studio XPS Desktop Back Panel Connectors 1 2 3 54 6 8 9 7 10 11 1 IEEE 1394 connector — Connects to high-speed serial multimedia devices such as digital video cameras. 2 Network connector and light — Connects your computer to a network or broadband device. The network activity light blinks when the computer is transmitting or rec[...]

21 Using Y our Studio XPS Desktop 5 Center/subwoofer connector — Connects to a subwoofer . 6 Side L/R surround connector — Connects to surround sound speakers. On computers with a sound card, use the connector on the card. 7 Microphone connector — Connects to a microphone for voice or audio input into a sound or telephony program. On computer[...]

22 Using Y our Studio XPS Desktop Software Features NOTE: For more information about the features described in this section, see the Dell T echnology Guide available on your hard drive or on the Dell Support website at support.dell.com . Productivity and Communication Y ou can use your computer to create presentations, brochures, greeting cards, fl[...]

23 Using Y our Studio XPS Desktop Customizing the Desktop Y ou can customize your desktop to change the appearance, resolution, wallpaper , screensaver , and so on by accessing the Personalize appearance and sounds window . T o access the display properties window: Right-click an open area of the desktop. 1. Click 2. Personalize , to open the Perso[...]

24 Using Y our Studio XPS Desktop T ransferring Information to a New Computer NOTE: The following steps are applicable for the Windows default view , so they may not apply if you set your Dell ™ computer to the Windows Classic view . Click 1. Start → Control Panel → System and Maintenance → Welcome Center → T ransfer files and settings . [...]

25 Using Y our Studio XPS Desktop Dell Dock The Dell Dock is a group of icons that provides easy access to frequently-used applications, files, and folders. Y ou can personalize the Dock by: Adding or removing icons • Grouping related icons into categories • Changing the color and location of the Dock • Changing the behavior of the icons • [...]

26 This section provides troubleshooting information for your computer . If you are unable to solve your problem using the following guidelines, see “Using Support T ools” on page 33 or “Contacting Dell” on page 53. WARNING: Only trained service personnel should remove the computer cover . See the Service Manual on the Dell Support website [...]

27 Solving Problems additional module. Continue until you have identified a faulty module or reinstalled all modules without an error . If available, install memory modules of the • same type in your computer . If the problem persists, contact Dell (see • “Contacting Dell” on page 53). Three beeps — Possible motherboard failure Contact De[...]

28 Solving Problems Wired Connections If the network connection is lost — The cable is loose or damaged. Check the cable to ensure it is plugged in • and not damaged. The link integrity and network activity lights on the integrated network connector let you verify that your connection is working and provide information on the status: No activit[...]

29 Solving Problems Ensure that the electrical outlet is working • by testing it with another device, such as a lamp. Ensure that the power supply light on the • back of the computer is on. If the light is off there may be a possible problem with the power supply or the power cable. If the problem persists, contact Dell (see “Contacting Dell?[...]

30 Solving Problems Memory Problems If you receive an insufficient memory message — Save and close any open files and exit any • open programs you are not using to see if that resolves the problem. See the software documentation for • minimum memory requirements. If necessary , install additional memory (see the Service Manual on the Dell Sup[...]

31 Solving Problems Lockups and Software Problems If the computer does not start up — Ensure that the power cable is firmly connected to the computer and to the electrical outlet. If a program stops responding — End the program: Press <Ctrl><Shift><Esc> simultaneously . 1. Click 2. Applications . Click the program that is no l[...]

32 Solving Problems If a program is designed for an earlier Microsoft ® Windows ® operating system — Run the Program Compatibility Wizard . The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments. Click 1. Start → Control Panel → Programs → Use an o[...]

33 Using Support T ools Dell Support Center The Dell Support Center helps you find the service, support, and system-specific information you need. T o launch the application, click the icon in the taskbar . The Dell Support Center home page displays your computer’ s model number , service tag, express service code, and service contact information[...]

34 Using Support T ools System Messages If your computer has an issue or error , it may display a System Message that will help you identify the cause and action needed to resolve the issue. NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was runnin[...]

35 Using Support T ools No boot device available — No bootable partition on hard drive, the hard drive cable is loose, or no bootable device exists. If the hard drive is your boot device, ensure • that the cables are connected and that the drive is installed properly and partitioned as a boot device. Enter system setup and ensure that the boot [...]

36 Using Support T ools Hardware T roubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware T roubleshooter to resolve the incompatibility . T o start the Hardware T roubleshooter: Click 1. Start → Help and Support . T ype 2. hardware troubleshooter in t[...]

37 Using Support T ools Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc. Starting Dell Diagnostics From Y our Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, see “Contacting Dell” on page 53. Ensur[...]

38 Using Support T ools If you are experiencing memory issues c. press <y>, else press <n>. The following message is displayed: “Booting Dell Diagnostic Utility Partition. Press any key to continue.” Press any key to go to the d. Choose An Option window . If PSA is not invoked: Press any key to start the Dell Diagnostics from the di[...]

39 Using Support T ools NOTE: The next steps change the boot sequence for one time only . On the next start-up, the computer boots according to the devices specified in the system setup program. When the boot device list appears, highlight 3. CD/DVD/CD-RW and press <Enter>. Select the 4. Boot from CD-ROM option from the menu that appears and [...]

40 Y ou can restore your operating system in the following ways: System • Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. Dell • Factory Image Restore returns your hard drive to the operating state it[...]

41 Restoring Y our Operating System CAUTION: Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document are applicable for the Windows default view , so they may not apply if you set your Dell ™ computer to the Windows Classic view . Starting System Restore Click[...]

42 Restoring Y our Operating System Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer . If possible, back up the data before using these options. Use Dell Factory Image Restore only if System Restore did n[...]

43 Restoring Y our Operating System Performing Dell Factory Image Restore T urn on the computer . When the Dell logo 1. appears, press <F8> several times to access the Vista Advanced Boot Options Window . NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft ® Windows ® desktop; then,[...]

44 Restoring Y our Operating System Operating System Reinstallation Before you Begin If you are considering reinstalling the Microsoft ® Windows ® operating system to correct a problem with a newly installed driver , first try using Windows Device Driver Rollback. If Device Driver Rollback does not resolve the problem, then use System Restore to [...]

45 Restoring Y our Operating System Reinstalling Windows V ista ® The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software. Save and close any open files and exit any 1. open programs. Insert the 2. Operating Syst[...]

46 Getting Help If you experience a problem with your computer , you can complete the following steps to diagnose and troubleshoot the problem: See “Solving Problems” on page 1. 26 for information and procedures that pertain to the problem your computer is experiencing. See “Dell Diagnostics” on page 2. 36 for procedures on how to run Dell [...]

47 Getting Help T echnical Support and Customer Service Dell’ s support service is available to answer your questions about Dell hardware. Our support staff uses computer -based diagnostics to provide fast, accurate answers. T o contact Dell’ s support service, see “Before Y ou Call” on page 52 and then see the contact information for your [...]

48 Getting Help Online Services Y ou can learn about Dell products and services on the following websites: www .dell.com • www .dell.com/ap • (Asian/Pacific countries only) www .dell.com/jp • (Japan only) www .euro.dell.com • (Europe only) www .dell.com/la • (Latin American and Caribbean countries) www .dell.ca • (Canada only) Y ou can [...]

49 Getting Help Automated Order -Status Service T o check on the status of any Dell products that you have ordered, you can go to support.dell.com , or you can call the automated order -status service. A recording prompts you for the information needed to locate and report on your order . For the telephone number to call your region, see “Contact[...]

50 Getting Help Returning Items for Repair Under W arranty or for Credit Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, make sure to back up any data on the hard drive and on any other storage device in the product. Remove any and all confidential, proprietary and personal in[...]

51 Getting Help Pack the equipment to be returned in the 5. original (or equivalent) packing materials. NOTE: Y ou are responsible for paying shipping expenses. Y ou are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. NOTE: Returns t[...]

52 Getting Help Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’ s automated-support telephone system direct your call more efficiently . Y ou may also be asked for your Service T ag (located on a label under the FlexBay panel). Remember to fill out the following Diagnostics Checklist. If possible, t[...]

53 Getting Help See your operating system documentation to determine the contents of the computer’ s start-up files. If the computer is connected to a printer , print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic • code: Description of problem and troubleshooting • procedur[...]

54 Finding More Information and Resources If you need to: See: reinstall your operating system the Operating System disc find your system model number the back of your computer run a diagnostic program for your computer , reinstall desktop system software, or update drivers for your computer , and readme files the Drivers and Utilities disc NOTE: D[...]

55 Finding More Information and Resources If you need to: See: find safety best practices information for your computer review W arranty information, T erms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement the safety and regulatory documents that shipped with your comput[...]

56 Specifications Computer Model Studio XPS ™ 435T/9000 This section provides information that you may need when setting up, updating drivers for , and upgrading your computer . NOTE: Offerings may vary by region. For more information regarding the configuration of your computer , click Start → Help and Support and select the option to view inf[...]

57 Specifi cations Drives Internally accessible three 3.5-inch drive bays for SA T A hard drives Memory Connectors six internally- accessible DDR3 DIMM sockets Capacities 1 GB, 2 GB, and 4 GB (32-bit operating system) 1 GB, 2 GB, and greater than 4 GB (64-bit operating system) Memory type 1066-MHz DDR3 DIMM; non-ECC memory only Memory Minimum 2 GB[...]

58 Specifi cations Video Discrete PCI Express x16 card Audio T ype Integrated 7.1 channel, High Definition Audio with S/PDIF support Communication Wireless (optional) WiFi/Bluetooth wireless technology Physical Height 493 mm (19.40 inches) Width 198 mm (7.79 inches) Depth 528 mm (20.78 inches) W eight 20.01 kg (44.11 lb) External connectors Networ[...]

59 Specifi cations Power DC Power Supply W attage 475 W Maximum heat dissipation 1621 Btu/h NOTE: Heat dissipation is calculated by using the power supply wattage rating. V oltage 100-240 V AC. 50-60 Hz, 10.0 A NOTE: For information on voltage settings, see the safety information shipped with your computer . Coin-cell battery 3-V CR2032 lithium co[...]

60 Specifi cations Computer Environment Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse): Operating 40 G +/- 5% with pulse duration of 2 msec +/- 10% (equivalent to 20 inches/sec [51 cm/sec]) Storage 105 G +/- 5% with pulse duration of 2 msec +/- 10% (equivalent to 50 inches/sec [127 cm/sec]) Computer Env[...]

61 Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is[...]

62 B backups creating 24 C calling Dell 52 CDs, playing and creating 22 chipset 57 computer capabilities 22 connect(ing) displays 8 optional network cable 11 to the Internet 14 conserving energy 23 Contacting Dell online 53 customer service 47 customizing your desktop 22 your energy settings 23 D data, backing up 24 DellConnect 47 Dell Diagnostics [...]

63 Index E eject button 16 email addresses for technical support 48 energy conserving 23 Express Service Code 46 F finding more information 54 front-side connectors 16 FTP login, anonymous 48 H hard drive type 57 hard drive activity light 17 hardware problems diagnosing 36 Hardware T roubleshooter 36 HDMI display 8 I IEEE 1394 connector 20 Internet[...]

64 Index M memory problems solving 30 memory support 57 microphone connector 18 N network connection fixing 28 network connector location 20 network speed testing 27 O optical audio connector S/PDIF connection 21 order status 49 P power button and light 17 power problems, solving 28 processor 56 R reinstalling Windows 40 resources, finding more 54 [...]

65 Index specifications 26 , 33 , 40 support email addresses 48 support sites worldwide 48 System Messages 34 System Restore 40 T technical support 47 temperature operating and storage ranges 59 U USB 2.0 back connectors 21 front connectors 17 , 18 W warranty returns 50 Windows, reinstalling 40 Windows Vista® Program Compatibility Wizard 32 reinst[...]

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