Dell XPSU125327CR manual

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Table of contents for the manual

  • Page 1

    Dell XPS 12 Owner’s Manual Computer model: XPS 9Q33/9Q34 Regulator y model: P 20S Regulatory type: P20S002[...]

  • Page 2

    _______________ _____ Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potentia l damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 201[...]

  • Page 3

    Contents Before W orking Inside Y our Computer . . . . . . . . . 7 Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Recommended T ools . . . . . . . . . . . . . . . . . . . . . . . . 7 Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . 8 After Working Insi de Y our Computer . . . . . . . . . . . 9 Removin[...]

  • Page 4

    Removing the Speakers . . . . . . . . . . . . . . . . . . . . . 19 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Replacing the Speakers . . . . . . . . . . . . . . . . . . . . . 20 Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    Removing the Power-Ada pter Port . . . . . . . . . . . 31 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Replacing the Power-Adapter Port . . . . . . . . . . . 32 Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Postrequisit [...]

  • Page 6

    Removing the Wi ndows-Button Board . . . . . . . . 45 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Replacing the Windows-Button Board . . . . . . . . 46 Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Postrequisit es . . .[...]

  • Page 7

    Before W orking Inside Y our Computer Before Y ou Begin CAUTION: T o avoid data loss, save and close all open files and exit all open programs before turning off your computer . 1 Save and close all open files, exit all op en programs, and turn off your computer . Microsoft Windows 8: Point to the lower/ upper-right corner of the screen to open the[...]

  • Page 8

    Safety Instructions Use the following safety guidel ines to protect your computer from potential damage and ensure your personal safety. WARN ING: Before working inside your computer , read the safety information that shipped with your computer . For more safety best practices, see the Regulatory Compliance home pa ge at dell.com/regulatory_complia[...]

  • Page 9

    After W orking Inside Y our Computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer . 1 Replace all screws and make sure that no stray screws remain inside your computer . 2 Connect any cables, peripherals, and other parts you removed before working on your computer. 3 Connect your computer to the elec[...]

  • Page 10

    Removing the Base Cover WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9. For mor[...]

  • Page 11

    3 Remove the screws that secure the base cover to the palm-res t assembly . 1 2 1 screws (11) 2 base cover 4 Place the computer with the rear side facin g you, and starting from th e right side, gently pry up the base cover. 5 Lift the base cover at an angle and slide it to release the power -switch slot fr om the power switch. 3 1 2 1 power-switch[...]

  • Page 12

    Replacing the Base Cover WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9. For mo[...]

  • Page 13

    Removing the Battery WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9. For more s[...]

  • Page 14

    Replacing the Battery WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9. For more [...]

  • Page 15

    Removing the Wi reless Card WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9. For[...]

  • Page 16

    Replacing the W ireless Card WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9. Fo[...]

  • Page 17

    Removing the mSA T A Card WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9. For m[...]

  • Page 18

    Replacin g the mSA T A Card WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9. For[...]

  • Page 19

    Removing the Speakers WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9. For more [...]

  • Page 20

    Replacing the Speakers WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9. For more[...]

  • Page 21

    Removing the Coin-Cell Batter y WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9.[...]

  • Page 22

    2 Disconnect the coin-cell battery cable from the system board. 3 Note the routing of the coin-cell battery cable and r emove the cable from the routing guides. 4 Peel off the coin-cell battery from the k eyboard. 5 Lift the coin-cell battery, along with its cable, off the k eyboard. 2 1 1 coin-cell battery c able 2 coin-cell battery 22 | Removing [...]

  • Page 23

    Replacing the Coin-Cell Batter y WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9[...]

  • Page 24

    Removing the I/O Board WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9. For more[...]

  • Page 25

    Replacing the I/O Board WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9. For mor[...]

  • Page 26

    Removing the Fan WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9. For more safet[...]

  • Page 27

    2 Note the routing of the coin-cell battery cable and remove the ca ble from the routing guides on the fan. 3 Disconnect the fan cable from the system board. 4 Remove the screws that secure the fan to the keyboard. 5 Slide and lift the fan, along with its cable, away from the keyboard. 3 2 4 1 1 coin-cell battery cable 2 fan 3 screws (2) 4 fan cabl[...]

  • Page 28

    Replac ing th e Fan WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9. For more sa[...]

  • Page 29

    Removing t he Heat Sin k WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9. For mo[...]

  • Page 30

    Replac ing the Heat Sin k WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9. For m[...]

  • Page 31

    Removing the Power-Adapter Port WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9.[...]

  • Page 32

    Replacing the Power- Adapter Port WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page [...]

  • Page 33

    Removing the System Board WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9. For m[...]

  • Page 34

    3 Lift the connector latches, and using th e pu ll tabs, disconnect the k eyboard-backlight cable, the NFC cable, and the touchpad cable from t he system board. 2 1 6 5 3 4 1 display cables (2) 2 po wer-adapter port cable 3 connector latches (3) 4 keyboard-backlight cable 5 NFC cable 6 touchp ad cable 34 | Removing the System Board[...]

  • Page 35

    7 4 Disconnect the coin-cell battery cable from the system board. 5 Remove the screws that secure the system board to the palm-rest assembly. 6 Carefully lift the system board and turn it over . 1 2 3 1 screws (4) 2 system board 3 coin-cell battery cable Lift the connector latch and disconnect the keyboard cable from the system board. 1 2 1 keyboar[...]

  • Page 36

    Replacing the System Board WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9. For [...]

  • Page 37

    Removing the Display Assembly WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9. F[...]

  • Page 38

    5 Remove the s crews that secure the disp lay assembly to the palm-rest assembly. 1 1 s c r e w s ( 6 ) 6 Carefully rotate the palm-rest assembly up , and then slide the palm-rest assembly to release the tabs on the palm-res t assembly fr om the display hinges. 1 2 3 1 display hinges (2) 2 tabs 3 display assembly 38 | Removing the Display Assembly[...]

  • Page 39

    Replacing the Display Assembly WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9. [...]

  • Page 40

    Removing the Display Back-Cover WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9.[...]

  • Page 41

    3 Rotate the display and remove the screws that secure the dis play back-cover to the display panel. 1 2 1 screws (8 ) 2 display panel 4 Starting from the corners, gently pry the display back-cover from the display panel. Removing the Display Back-Cov er | 41[...]

  • Page 42

    Replacing the Display Back-Cover WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9[...]

  • Page 43

    Removing the Camera Module WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9. For [...]

  • Page 44

    Replacing the Camera Module WARN ING: Before working inside your computer , read the safety inform ation that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer , follow the instructions in " After Working In side Y our Computer" on page 9. For[...]

  • Page 45

    Removing the Windows- Button Board WARN ING: Before working inside your computer , read the safety information that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer, follow the instructions in " After Working In side Y our Computer" on page 9[...]

  • Page 46

    Replacing the W indows-Button Board WARN ING: Before working inside your computer , read the safety information that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer, follow the instructions in " After Working In side Y our Computer" on page [...]

  • Page 47

    Removing the Display Panel WARN ING: Before working inside your computer , read the safety information that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer, follow the instructions in " After Working In side Y our Computer" on page 9. For mo[...]

  • Page 48

    2 CAUTION: Do not remove the display cable f rom the display bezel. Peel off the di splay cable from the di splay panel. 1 2 3 1 display panel 2 display bezel 3 display cable 3 Remove the screws that secure the display panel to the d isplay bezel. 4 Slide and lift the display panel off the display bezel. 1 2 3 1 display panel 2 display bezel 3 s c [...]

  • Page 49

    Replacing the Display Panel WARN ING: Before working inside your computer , read the safety information that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer, follow the instructions in " After Working In side Y our Computer" on page 9. For m[...]

  • Page 50

    Removing the Keyb oard WARN ING: Before working inside your computer , read the safety information that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer, follow the instructions in " After Working In side Y our Computer" on page 9. For more s[...]

  • Page 51

    3 Lift the connector latches, and usin g the pull tabs, disconnect the keyboard-backlight cable, the NFC ca ble, and the touchpad cable fr om the system board. 2 1 7 6 3 5 4 1 display cables (2) 2 po wer-adapter port cable 3 antenna cables (2) 4 keyboard-backlight cable 5 NFC cable 6 touchp ad cable 7 connector latches (3) 4 Remove the screws that [...]

  • Page 52

    7 6 Lift the connector latch and disconnect the keyboard cable from the system board, and then lift the system board off the palm-rest assembly . 1 2 3 1 keyboard cable 2 connector latch 3 k e y b o a r d Remove the screws that secure the mSA TA bracket to the palm-rest assembly and remove the bracket. 2 1 1 mSA T A bracket 2 screws (2) 52 | Removi[...]

  • Page 53

    CAUTION: The keycaps on the keyboa rd are fragile, easily dislodged, and time-consuming to repla ce. Be careful when removing and handling the keyboar d. 8 Remove the screws that secure the keyboard to the palm-rest assembly . 9 Lift the keyboard off the palm-rest assembly . 1 2 1 screws (2 4) 2 keyboard Removing the Keyboard | 53[...]

  • Page 54

    Replac ing th e Keybo ard WARN ING: Before working inside your computer , read the safety information that shipped with your computer and foll ow the steps in "Before Working Inside Y our Computer" on page 7. After working inside your computer, follow the instructions in " After Working In side Y our Computer" on page 9. For mor[...]

  • Page 55

    1 2 3 4 5 6 Postrequisites Replace the mSA T A card. See "Replacing the mSA T A Card" on page 18. Replace the fan. See "Replacing the Fan" on page 28. Replace the coin-cell battery. See " R eplacing the Coin-Cell Battery" on page 2 3. Replace the I/O board. See "Replacing the I/O Board" on page 25. Replace th[...]

  • Page 56

    Flashing the BIOS You may need to flash (update) the BIOS w hen an update is available or when you replace the system board. To flash the BIOS: 1 T urn on the computer. 2 Go to dell.com/support . 3 If you have your computer's Service T ag, type your computer's Service T ag and click Submit . If you do not have your computer 's Servic[...]