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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of DeLonghi EC220, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of DeLonghi EC220 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of DeLonghi EC220. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of DeLonghi EC220 should contain:
- informations concerning technical data of DeLonghi EC220
- name of the manufacturer and a year of construction of the DeLonghi EC220 item
- rules of operation, control and maintenance of the DeLonghi EC220 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of DeLonghi EC220 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of DeLonghi EC220, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the DeLonghi service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of DeLonghi EC220.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the DeLonghi EC220 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Better Everyday Get Star ted EC220 This short guide is not intended to explain all the functions of the appliance. Please read all the owner’ s instruction booklet before use.[...]
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Page 2
EC220 WELCOME ESPRESSO DRINKS Espresso A small 1 or 2 oz. shot of pres- sure brewed espresso using approximately 1 Tbsp. of finely ground coffee. Cappuccino A single espresso shot topped with equal parts steamed and frothed milk (in a ratio of 1 : 1 : 1) served in a 4 to 6 ounce cup. Café Latte A double espresso shot topped with steamed milk to ?[...]
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Page 3
EC220 Get Started & Owner’s Instructions Booklets IN THE BOX IMPOR T ANT SAFEGUARDS A1. Steam dial A2. Control panel dial A3. Steam spout / frother A4. Tamper A5. Boiler outlet A6. Drip tray A7. Water tank B 1. Filter holder with 2 filter cups B 2. Measuring scoop When using electrical appliances, basic safety precautions should always be fo[...]
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Page 4
EC220 Use correct filter, base on one or two cup. BREWING ESPRESSO Using Pre-Ground Espresso MACHINE SET UP When OK light is green, turn dial to position . Brew 1 or 2 Espresso at one time. 2 5 4 6 1 5A 7A 7B 5B 1 CUP 2 CUPS 3 Remove tank, fill with water and replace. 1 2 3 4 Place cup under boiler. Wait until water is delivered, then turn dial t[...]
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Page 5
EC220 Attach filter holder in place into boiler outlet. Turn right to lock into position. BREWING CAPPUCCINO or LA TTE Refer to previous section BREWING ESPRESSO for the espresso related par t. 2 4 Turn the steam dial counter-clockwise to release the steam. Tip for the BEST CAPPUCCINO: Use Skim or 2% Milk at Refrigerator T emperature (about 41F/5C[...]
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Page 6
EC220 CLEANING and MAINTENANCE: FIL TER DELIVERING HOT W A TER Delivering hot water 1 . Place a container under the spout (as close as possible to avoid splashes). 2 . Turn dial to position and wait until OK light turns green. 3 . Turn dial to position and turn the steam dial counter-clockwise. Water runs out of the spout. 4 . Close the steam dial [...]
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Page 7
EC220 FROTHER and STEAM NOZZLE MAINTENANCE Unscrew the frother by rotating clockwise and pulling downwards. 3 4 5 Frother and steam nozzle parts can be cleaned thoroughly by using De’Longhi Milk Clean . Clean frother with warm running water and use a needle to clean the two holes. Clean the inside of frother with warm water and use a needle to cl[...]
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Page 8
EC220 Fill a milk pitcher 1/3 of the way (a stainless steel pitcher will give you the best results) with milk. Turn the machine to steam function, and hold the pitcher under the wand. As the machine creates steam, moving the pitcher slightly, up and down in a small bobbing motion to add air. The more motion, the more foam you’ll create. Once you [...]
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Page 9
EC220 No crema Doesn’t deliver coffee Does leak from the filter holder on the back of the unit Unit vibrates Coffee drips ver y slowly Coffee not hot enough Unit doesn’t froth 1. The filter is clogged or not assembled correctly. See maintenance page. 2. The coffee ground is too coarse or not tampered enough. 1. The “OK” light is not on. 2[...]
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Page 10
EC220 ACCESSORIES ... to learn more about the De’Longhi accessories visit: delonghi.com Coffee Care Kit Milk Clean 17 Care Kit Line Experience the De’Longhi Care Kit Line to improve the performance of your fully automatic machine. EcoDecalk W ater Filter EcoDecalk mini Enjoy our full line of drinkware: an exclusive line of Espresso, Cappuccino,[...]
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Page 11
Better Everyday www.delonghi.com like us: DeLonghi North America – follow us @DeLonghiNA[...]