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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of DeLonghi ESAM3400, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of DeLonghi ESAM3400. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of DeLonghi ESAM3400 should contain:
- informations concerning technical data of DeLonghi ESAM3400
- name of the manufacturer and a year of construction of the DeLonghi ESAM3400 item
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of DeLonghi ESAM3400 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of DeLonghi ESAM3400, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the DeLonghi service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of DeLonghi ESAM3400.
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Table of contents for the manual
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Page 1
MACCHINA DA CAFFÈ COFFEE MAKER MACHINE À CAFÉ KAFFEE-/ESPRESSO-VOLLAUTOMA T KOFFIEZET APP ARAA T CAFETERA MÁQUINA DE CAFÉ Istruzioni per l’uso Instructions Mode d’emploi Bedienungsanleitung Gebruiksaanwijzingen Instrucciones para el uso Instruções de utilização 01_IT-5732131000 4-10-2004 15:23 Pagina 1[...]
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Page 2
ELECTRICAL CONNECTION (UK ONL Y) A) If your appliance comes fitted with a plug, it will incorporate a 13 Amp fuse. If it does not fit your socket, the plug should be cut off from the mains lead, and an appropriate plug fitted, as below . W ARNING: V er y carefully dispose of the cut off plug after removing the fuse: do not insert in a 13 Amp socket[...]
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Page 3
1 2 4 3 6 9 8 10 11 7 5 K L A B C D E N F G I Q U V T S R P O H Z M J 01_IT-5732131000 4-10-2004 15:23 Pagina 3[...]
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Page 4
123 4 56 78 91 01 1 1 2 13 14 15 16 01_IT-5732131000 4-10-2004 15:23 Pagina 4[...]
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Page 5
17 18 19 20 21 22 23 24 25 26 27 28 01_IT-5732131000 4-10-2004 15:23 Pagina 5[...]
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Page 6
INDEX 1 DESCRIPTION (see page 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page. 23 2 SAFETY W ARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page. 23 3 INST ALLA TION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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Page 7
23 1 DESCRIPTION (SEE P AGE 3) A. Cup war mer tray B. Steam knob C. Steam spout D. Cappuccino maker E. W ater tank (removable) F. Cup tray G. Drip tray (removable) H. Ser vice door I. Cof fee spout (adjustable in height) J. Control panel K. Bean container lid L. Central ground coffee lid M. Infuser N. Power cable O. Cappuccino maker (removable) P. [...]
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Page 8
24 3 INST ALLA TION • After removing the packaging, make sure the product is complete and undamaged. If in doubt, do not use the appliance and contact a qualified professional. • Packing elements (plastic bags, polystyrene etc) must not be left within reach of children as they may represent a hazard. • Place the appliance on a work surface fa[...]
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Page 9
Move the cappuccino maker outwards (fig. 2) and place a cup underneath it. Tu rn the steam knob anticlockwise as far as it will go (fig. 3). After a few seconds, a little water runs out of the cappuccino maker . When the cup contains about 30cc of water , turn the steam knob clockwise (fig. 4) as far as it will go to stop the water running out. 4. [...]
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Page 10
26 NOTE 1: If the coffee is delivered a drop at a time or not at all, turn the grinding coarseness regulator (fig. 15) one click clockwise (see chapter 7). Tu rn one click at a time until the cof fee is delivered satisfactorily . NOTE 2: If the coffee is delivered too fast and is not creamy enough, turn the grinding coarseness regulator (fig. 15) o[...]
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Page 11
27 NOTE 8: while the appliance is running off cof fee, never remove the water tank. If it is removed, the appliance will not be able to make the coffee. To reset the appliance, turn the steam knob anticlockwise as far as it will go and run of f water from the cap- puccino maker for a few seconds. When using the appliance for the first time, 4-5 cup[...]
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Page 12
28 8 PREP ARING ESPRESSO COFFEE USING GROUND COFFEE (INSTEAD OF BEANS) •P ress the (fig. 16) button (fig. 16) to select the ground coffee function. This disables the cof fee mill function. The appliance displays READY PRE-GROUND • Lift the central lid, place one measure of ground coffee in the funnel (see fig. 17) and proceed as descri- bed in [...]
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Page 13
29 10 PREP ARING CAPPUCCINOS (USING STEAM) • Move the cappuccino maker outwards (fig. 2). • Place an empty container under the cappuccino maker . T urn the steam knob a half tur n anticlockwise as far as it will go (fig. 3). The appliance displays: STEAM Allow the steam mixed with water to run off for a few seconds until steam only is given of [...]
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Page 14
30 11.1 Cleaning the coffee maker Clean the grounds container (as described in chapter 5, note 7) whenever it requires emptying. The water tank should also be cleaned regularly . The drip tray is fitted with a level indicator (red) showing the level of water it contains. When the indicator starts to become visible (a few millimetres under the drip [...]
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Page 15
31 Check that the two red buttons have snapped out, other wise the door cannot be closed. CORRECT INCORRECT The two red buttons have snapped out CORRECTL Y The two red buttons have not snapped out NOTE 1: If the infuser is not inserted correctly until it clicks into place and the two red buttons have not snap- ped out, the ser vice door cannot be c[...]
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Page 16
32 •P ress the button to set the auto-start time. (If you hold the , button down, the time is changed rapidly). •P ress the button to confirm the value, •P ress once and the appliance displays the message: AUTO-START NO Press the button to modify the function (the appliance displays AUTO-ST ART YES"); •P ress the button to activate aut[...]
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Page 17
33 RINSING •W hen the water tank is empty , the appliance displays the message: RINSE COMPLETE TURN KNOB • turn the steam knob clockwise as far as it will go (fig. 4) and refill the water tank with clean water . • The descale programme is now terminated and the appliance is ready to make cof fee again. NOTE : if the descaling cycle is interru[...]
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Page 18
•P ress the button repeatedly until the number coincides with the number of red squares on the test strip (for example, if there are 3 red squares on the test strip, press the button until W A TER HARD- NESS 3 is displayed). •P ress the button to confirm the value. The cof fee maker is now programmed to provide the desca- ling warning when nece[...]
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Page 19
35 ADD PRE-GROUND COFFEE • With the ground coffee function selec- ted, ground coffee has not been poured into the funnel • Add the ground coffee as described in chapter 8. FILL BEAN CONTAINER • The coffee beans have run out. • If the coffee grinder is ver y noisy , this means a small stone in the coffee beans has blocked the mill. • Fill [...]
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Page 20
36 15 PROBLEMS THA T CAN BE RESOL VED BEFORE CALLING THE SERVICE CENTRE If the appliance is not working, the causes of the malfunction can be identified and resolved by referring to chapter 14. If, on the other hand, no message is displayed, run the following checks before calling the ser- vice PROBLEM CAUSE SOLUTION The coffee is not hot • The c[...]
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Page 21
37 PROBLEM CAUSE SOLUTION The coffee does not run out from the spouts, but from around the ser vice door . • The holes in the spouts are clogged with dr y coffee. • The mobile container inside the service door is blocked and cannot swing. • Scrape the holes with a needle (see chapter 11.1, Fig. 24). • Thoroughly clean the mobile container ,[...]