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Denon HEOS 5 manual

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Table of contents for the manual

  • Page 1

    Appendix Status LED Troubleshooting Use Setup Contents Wireless Speaker Owner’s Manual HEOS 7 HEOS 5 HEOS 3[...]

  • Page 2

    Contents 2 Appendix Status LED Troubleshooting Use Setup Contents INTRODUCTION ··············································································· 4 BEFORE YOU BEGIN ··············································?[...]

  • Page 3

    3 Appendix Status LED Troubleshooting Use Setup Contents UPDATING YOUR SYSTEM ························································ 31 ADVANCED FEATURES ······························································· 32 Submitti[...]

  • Page 4

    4 Appendix Status LED Troubleshooting Use Setup Contents Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product. NOTE THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE. For latest information, please visit HEOSbyDenon.com INTRODUCTION The[...]

  • Page 5

    5 Appendix Status LED Troubleshooting Use Setup Contents BEFORE YOU BEGIN NOTE If you have already installed at least one HEOS speaker, please skip to the section “ADDING MORE HEOS SPEAKERS” below ( v page14). System Requirements Before you begin installing your first HEOS speaker, please make sure you understand and meet a few basic requir[...]

  • Page 6

    6 Appendix Status LED Troubleshooting Use Setup Contents 2 Controller Requirements You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these minimum requirements: iOS Minimum Requirements • iOS version 5.0 or later • iPhone® 3GS or newer • iPad® • iPod touch® ([...]

  • Page 7

    7 Appendix Status LED Troubleshooting Use Setup Contents Getting To Know Your Speaker Unpack your speaker from the box and verify that the following items are included: q HEOS Speaker or or HEOS 7 HEOS 5 HEOS 3 w Quick Start Guide e Safety Information Sheets r Warranty (North America model only) t Extended Protection Plan (North America model only)[...]

  • Page 8

    8 Appendix Status LED Troubleshooting Use Setup Contents 2 Front panel w q q w q w HEOS 7 HEOS 5 HEOS 3 q Speakers w Status LED Please refer to the “Status LED Table” for LED color and state meaning “Status LED Table” ( v page39).[...]

  • Page 9

    9 Appendix Status LED Troubleshooting Use Setup Contents 2 Controls q w e q w w q HEOS 7 HEOS 5 HEOS 3 q Volume Up/Down buttons (+, –) Adjusts the speaker’s volume level up or down. w Mute button ( : ) Mutes or unmutes the speaker’s volume. e Headphone output (HEOS 7 only) The music will stop playing through the built in speakers when you ins[...]

  • Page 10

    10 Appendix Status LED Troubleshooting Use Setup Contents 2 Back panel e t u r q w y e t u r q w y DC18V 2.0A RESET AUX IN 5V/1A USB NETWORK CONNECT w i o q e t u r y HEOS 7 HEOS 5 HEOS 3 q Power Input (DC) Used to connect the external power supply ( v page12). w Reset Button (RESET) Various settings are reset to the factory default values ( v p[...]

  • Page 11

    11 Appendix Status LED Troubleshooting Use Setup Contents Placing Your Speaker You can place your HEOS speaker anywhere you want to enjoy great sounding music. Please follow these simple guidelines when determining where to place your speaker… • The speaker must be within range of your wireless network. • The HEOS speaker is designed to sound[...]

  • Page 12

    12 Appendix Status LED Troubleshooting Use Setup Contents Powering Your Speaker Connect the power cord included in the box to the back of the speaker and the plug to a wall outlet. The speaker is capable of automatically switching between 100 – 240 V. HEOS 7 HEOS 5 HEOS 3 DC18V 2.0A RESET AUX IN 5V/1A USB NETWORK CONNECT Getting the HEOS App The [...]

  • Page 13

    13 Appendix Status LED Troubleshooting Use Contents Setup SETTING UP YOUR FIRST HEOS SPEAKER Once you have placed your speaker in your listening room and have downloaded the HEOS app, you are ready to configure your speaker for music playback. This involves following a few simple steps to get the speaker connected to your existing home network: WA[...]

  • Page 14

    14 Appendix Status LED Troubleshooting Use Contents Setup ADDING MORE HEOS SPEAKERS The HEOS wireless multi-room sound system is a true multiroom audio system that automatically synchronizes audio playback between multiple speakers so that the audio coming from dierent rooms is perfectly in sync and always sounds amazing! You can easily add up t[...]

  • Page 15

    15 Appendix Status LED Troubleshooting Setup Contents Use USING YOUR HEOS SPEAKER Once you have your speaker connected to your network and the HEOS app installed on your mobile device, it’s easy to start enjoying your favorite music. You can listen to something dierent on every speaker or the same music perfectly synchronized on all speakers. [...]

  • Page 16

    16 Appendix Status LED Troubleshooting Setup Contents Use Listening to Radio The HEOS system includes access to more than 70,000 free internet radio streams from all corners of the globe via the TuneIn radio service. Just select the TuneIn logo from the main Music menu and browse among the 70,000 stations neatly organized into popular categories an[...]

  • Page 17

    17 Appendix Status LED Troubleshooting Setup Contents Use Audio signal Playing music from the AUX input 1 Connect an audio device with a 3.5 mm stereo audio output to the AUX input on your speaker using the included 3.5 mm stereo audio cable. 2 Select “AUX Input” from the Music tab. 3 Select the name of the speaker to which you connected the au[...]

  • Page 18

    18 Appendix Status LED Troubleshooting Setup Contents Use HEOS account 2 What is a HEOS account? A HEOS account is master account or “keychain” for managing all of your HEOS music services with one single username and password. 2 Why do I need a HEOS account? With the HEOS account you just have to enter your music services login names and passw[...]

  • Page 19

    19 Appendix Status LED Troubleshooting Setup Contents Use Playing from Streaming Music Services A Music Service is an online music company that provides access to vast music collections via free and/or paid subscriptions. Depending upon your geographical location, there are several options to choose from. For more information about which services a[...]

  • Page 20

    20 Appendix Status LED Troubleshooting Setup Contents Use Using Headphones (HEOS 7 only) You can listen to music through headphones by connecting your favorite headphones to the 3.5 mm headphone jack on the side of the HEOS 7 speaker. The music will stop playing through the built in speakers when you insert your headphones into the jack, and turn b[...]

  • Page 21

    21 Appendix Status LED Troubleshooting Setup Contents Use 1 Living T rain,This’ll Be My Y ear Dining Bedroom Song Name 1 Drag one room into another to group them Song Name 3 Rooms Rooms Music Now Playing Kitchen Song Name 2 Dining Living+Kitchen Song Name 2 Song Name 1 Drag one room into another to group them Rooms Rooms Music Now Playing Kitchen[...]

  • Page 22

    22 Appendix Status LED Troubleshooting Setup Contents Use 2 Ungrouping Rooms 1 Tap the “Rooms” tab. 2 Press and hold your finger on room that you want to remove from the group. NOTE You can not remove the first room that started playing the music before grouping. 3 Drag it out of the group and lift your finger. 4 Music will stop playing in t[...]

  • Page 23

    23 Appendix Status LED Troubleshooting Setup Contents Use 2 Grouping All Rooms (Party Mode) You can easily group the eight rooms together into Party Mode by using a “pinch” gesture. 1 Tap the “Rooms” tab. 2 Place two fingers on the screen over the list of rooms. 3 Quickly pinch your two fingers together and release. 4 All of your rooms wi[...]

  • Page 24

    24 Appendix Status LED Troubleshooting Setup Contents Use 2 Ungrouping All Rooms You can easily ungroup all of your rooms and exit Party Mode by using a “spread” gesture. 1 Tap the “Rooms” tab. 2 Place two fingers close together on the screen over list of rooms. 3 Quickly spread your two fingers apart from each other and release. 4 All of[...]

  • Page 25

    25 Appendix Status LED Troubleshooting Setup Contents Use Using the Now Playing Queue HEOS uses a Now Playing “Queue” to line up music that you want to listen to. Music can be selected from any of your local or online music sources (as long as they are not preprogrammed “radio” or “station” type streams). This feature works similarly to[...]

  • Page 26

    26 Appendix Status LED Troubleshooting Setup Contents Use Rearranging the Now Playing Queue Once you have songs lined up in your queue, you might want to rearrange the order or remove some songs: 1 Tap the “Now Playing” tab. 2 Tap the Queue icon in the upper right corner of the screen. 3 Tap the Pencil icon to enter Edit mode. 4 Rearrange the o[...]

  • Page 27

    27 Appendix Status LED Troubleshooting Setup Contents Use Deleting All Songs from the Play Queue You can remove all of the songs from the Now Playing queue: 1 Tap the “Now Playing” tab. 2 Tap the Queue icon in the upper right corner of the screen. 3 Tap the Trash icon to confirm that you want to delete all songs from the queue. Saving Playlist[...]

  • Page 28

    28 Appendix Status LED Troubleshooting Setup Contents Use MAKING SPEAKER ADJUSTMENTS You can adjust specific settings for each of your HEOS Speakers in your system: 1 Select the Settings icon located in the upper left corner of the main Music menu to display the Settings menu. 2 Select “My Devices” to display a list of your speakers. 3 Select [...]

  • Page 29

    29 Appendix Status LED Troubleshooting Setup Contents Use Changing the Speaker’s Equalizer 1 Select “EQ”. 2 Adjust the Treble or Bass up or down. 3 Select the Reset button to restore the default settings. Advanced Speaker Settings Caution Adjusting these settings may disconnect your speaker from your network and possibly render your speaker u[...]

  • Page 30

    30 Appendix Status LED Troubleshooting Setup Contents Use 2 Firmware Upgrade 1 Select “Advanced”. 2 Select “Firmware Upgrade”. 3 Enable or disable automatic firmware upgrades. 4 Manually check for a firmware upgrade. 5 Select Save Settings to apply the new settings or Cancel Changes to revert to the previous settings. 2 About Viewing Tech[...]

  • Page 31

    31 Appendix Status LED Troubleshooting Setup Contents Use UPDATING YOUR SYSTEM HEOS has the ability to add enhancements and updated functionality via your high speed Internet connection. When such updates become available, you will be notified when you open the HEOS app. Follow the instructions on the screen to update the speaker and/or your contr[...]

  • Page 32

    32 Appendix Status LED Troubleshooting Setup Contents Use ADVANCED FEATURES There are a few advanced features of the HEOS system that you may want to explore once you become familiar with the basic operations. You can access the advanced features of the HEOS system by following these steps: 1 Select the Settings icon located in the upper left corne[...]

  • Page 33

    33 Appendix Status LED Troubleshooting Setup Contents Use Sharing Music from your Mobile Device The HEOS App has a feature called “Music Sharing” which can share the local music stored on your mobile device to other HEOS app users on your local network. To enable this feature, select Music Sharing, and set it on “ON”. The name of the device[...]

  • Page 34

    34 Appendix Status LED Use Setup Contents Troubleshooting BASIC TROUBLESHOOTING My speaker won’t connect to my network using the audio cable Solution Refer to Page • Make sure your mobile device is connected to your wireless network before setting up your speaker. • Alternatively, you can connect your speaker to your network router using the [...]

  • Page 35

    35 Appendix Status LED Use Setup Contents Troubleshooting Music cuts out or delays sometimes Solution Refer to Page • Make sure your Internet connection is operating correctly. If you are sharing your network with other users or devices, they may be using most of your bandwidth (specially if they are streaming video). • Make sure your speakers [...]

  • Page 36

    36 Appendix Status LED Use Setup Contents Troubleshooting Connecting to a WPS Network Solution Refer to Page If your wireless router support WPS (Wi-Fi Protected Setup™) your HEOS Wireless Speaker can optionally connect to your network using the “Push Button” method by following these steps: 1. Press the WPS button on your router. 2. Within 2[...]

  • Page 37

    37 Status LED Troubleshooting Use Setup Contents Appendix Contact Denon For U.S. & Canada only: If you need further assistance with your HEOS product, please contact HEOS by Denon Customer Support Services below: Website: www.HEOSbyDenon.com/Support Email: Support@HEOSbyDenon.com Live Chat: www.HEOSbyDenon.com/LiveChat Telephone: Toll Free (855[...]

  • Page 38

    38 Troubleshooting Use Setup Contents Appendix Status LED SPECIFICATIONS Supported File Types and Codecs Frequency Sample Rate File Extension Codec Bit Rates 32 kHz 44.1 kHz 48 kHz 16 bit wav PCM --- 32 kHz 44.1 kHz 48 kHz 16 bit mp3 MPEG-1 Audio Layer 3 CBR/VBR 32 – 320 kbps 32 kHz 44.1 kHz 48 kHz 16 bit m4a aac AAC-LC 48 – 320 kbps 32 kHz 44.[...]

  • Page 39

    39 Troubleshooting Use Setup Contents Appendix Status LED Status LED Table G Example H HEOS 5 Speaker Operation Description Front LED Action Rear LED Action O No AC power or Deep Standby (o) (o) Plug in Booting (blink) (o) On Ready-Configured and connected to your network (solid) (o) On Not Connected to your network (solid) (solid) [...]

  • Page 40

    40 Troubleshooting Use Setup Contents Appendix Status LED Speaker Operation Description Front LED Action Rear LED Action Setup Not connected (solid) (solid) Connect button was pressed (blink) (solid) Cable connection is OK (solid) (solid) Connecting to your network (blink) (o)[...]

  • Page 41

    41 Troubleshooting Use Setup Contents Appendix Status LED Speaker Operation Description Front LED Action Rear LED Action Configured and connected to your network (solid) (o) Error (solid) (solid) Update Updating (blink) (o) Rebooting (blink) (o) Ready-Configured and connected to your network (solid) (o)[...]

  • Page 42

    42 Troubleshooting Use Setup Contents Appendix Status LED Speaker Operation Description Front LED Action Rear LED Action Reset Soft reset - Clear user settings (fast blink) (solid) Hard reset - Factory restore (blink) (solid) Rebooting (blink) (o) Ready-Not Configured (solid) (solid)[...]

  • Page 43

    43 Troubleshooting Use Setup Contents Appendix Status LED Speaker Operation Description Front LED Action Rear LED Action Errors Firmware Error (slow blink (NOT fade)) (o) Hardware Error (fast blink) (o) Network Error (solid) (solid) Volume Change (quick blink) (o) Mute (slow blink) (o)[...]

  • Page 44

    44 Status LED Troubleshooting Use Setup Contents Appendix Speaker Operation Description Front LED Action Rear LED Action WPS a WPS session is active (fast blink) (solid) WPS connected (for 3 sec. solid) (solid) WPS time-out (for 3 sec. solid) (solid) Power Management Network Standby (dimmed solid) (o) Deep Standby (o) (o)[...]

  • Page 45

    45 Status LED Troubleshooting Use Setup Contents Appendix Speaker Specifications 2 HEOS 7 Wireless LAN Network type (wireless LAN standards): Conforming to IEEE 802.11a/b/g/n Used frequency range: 2.412 GHz – 2.472 GHz, 5 GHz General Operating temperature: 41 °F – 95 °F (5 °C – 35 °C) Power supply: AC 100 – 240 V, 50/60 Hz Power consum[...]

  • Page 46

    46 Status LED Troubleshooting Use Setup Contents Appendix 2 HEOS 5 Wireless LAN Network type (wireless LAN standards): Conforming to IEEE 802.11a/b/g/n Used frequency range: 2.412 GHz – 2.472 GHz, 5 GHz General Operating temperature: 41 °F – 95 °F (5 °C – 35 °C) Power supply: AC 100 – 240 V, 50/60 Hz Power consumption: 23 W Power consum[...]

  • Page 47

    47 Status LED Troubleshooting Use Setup Contents Appendix 2 HEOS 3 Wireless LAN Network type (wireless LAN standards): Conforming to IEEE 802.11a/b/g/n Used frequency range: 2.412 GHz – 2.472 GHz, 5 GHz General Operating temperature: 41 °F – 95 °F (5 °C – 35 °C) Power supply: AC 100 – 240 V, 50/60 Hz Power consumption: 22 W Power consum[...]

  • Page 48

    48 Status LED Troubleshooting Use Setup Contents Appendix INFORMATION Trademarks Google Play is a trademark of Google Inc. Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Wi-Fi Protected setup™ logo is trademark of Wi-Fi Allianc[...]

  • Page 49

    49 Status LED Troubleshooting Use Setup Contents Appendix 2 License Information for the Software Used in the Unit About GPL (GNU-General Public License), LGPL (GNU Lesser General Public License) License This product uses GPL/LGPL software and software made by other companies. After you purchase this product, you may procure, modify or distribute th[...]

  • Page 50

    50 Status LED Troubleshooting Use Setup Contents Appendix n e2fsprogs-libs-1.40.8/lib/uuid Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, and the entire permission notice in its e[...]

  • Page 51

    51 Status LED Troubleshooting Use Setup Contents Appendix n jQuery Copyright 2014 jQuery Foundation and other contributors http://jquery.com/ Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including w[...]

  • Page 52

    52 Status LED Troubleshooting Use Setup Contents Appendix n libtar-1.2.11 Copyright (c) 1998-2003 University of Illinois Board of Trustees Copyright (c) 1998-2003 Mark D. Roth All rights reserved. Developed by: Campus Information Technologies and Educational Services, University of Illinois at Urbana-Champaign Permission is hereby granted, free of [...]

  • Page 53

    53 Status LED Troubleshooting Use Setup Contents Appendix n openssl-1.0.0d Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright[...]

  • Page 54

    54 Status LED Troubleshooting Use Setup Contents Appendix n portmap-6.0 Copyright (c) 1990 The Regents of the University of California. z All rights reserved. z Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: z 1. Redistributions of source code must reta[...]

  • Page 55

    55 Status LED Troubleshooting Use Setup Contents Appendix n rl78flash 2000.3.1 License ======= The MIT License (MIT) Copyright (c) 2012 Maxim Salov Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, incl[...]

  • Page 56

    56 Status LED Troubleshooting Use Setup Contents Appendix n strlcpy.c , v1.11 z Copyright (c) 1998 Todd C. Miller <Todd.Miller@courtesan.com> z Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all c[...]

  • Page 57

    57 Status LED Troubleshooting Use Setup Contents Appendix n zlib http://www.zlib.net/ zlib.h -- interface of the ‘zlib’ general purpose compression library version 1.2.3, July 18th, 2005 Copyright (C) 1995-2004 Jean-loup Gailly and Mark Adler This software is provided ‘as-is’, without any express or implied warranty. In no event will the au[...]

  • Page 58

    D&M Holdings Inc. 3520 10321 00AD www.denon.com[...]

  • Page 59

    59 DEL d’état Dépistage des pannes Utilisation Configuration Contenu Annexe n Tremor Copyright (c) 2002, Xiph.org Foundation Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, th[...]

  • Page 60

    D&M Holdings Inc. 3520 10321 10AD www.denon.com[...]