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Table of contents for the manual
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Page 1
Heater Sizes: 18,000 Btu/Hr Thermostat, and 28,000 Btu/Hr Thermostat “B” Model Heaters Save this manual for future reference. BLUE FLAME VENT -FREE NA TURAL GAS HEA TER OWNER’S OPERA TION AND INST ALLA TION MANUAL WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, person[...]
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Page 2
2 101808 CONTENTS SECTION PAGE SAFETY INFORMA TION WARNING ICON G 001 W ARNINGS IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate, or service this heater. Improper use of this heater can cause serious injury or death from burns, fire, explosion, electrical shock, and carbon monoxide poisoning. WARNING[...]
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Page 3
3 101808 SAFETY INFORMA TION Continued WARNING ICON G 001 W ARNINGS Continued WARNING: Any change to this heater or its controls can be dangerous. 1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases. 2. If you smell gas • shut off gas supply • do not tr[...]
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Page 4
4 101808 PRODUCT IDENTIFICA TION LOCAL CODES Install and use heater with care. Follow all local codes. In the absence of local codes, use the latest edition of the National Fuel Gas Code ANSI Z223, also known as NFPA 54*. *Available from: American National Standards Institute, Inc. 1430 Broadway New York, NY 10018 National Fire Protection Associati[...]
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Page 5
5 101808 FRESH AIR FOR COMBUSTION AND VENTILA TION WARNING ICON G 001 W ARNING This heater shall not be installed in a confined space unless provisions are provided for adequate combustion and ventilation air. Read the following instructions to insure proper fresh air for this and other fuel-burning appliances in your home. Today’s homes are buil[...]
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Page 6
6 101808 FRESH AIR FOR COMBUSTION AND VENTILA TION Continued DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION Determining if You Have a Confined or Unconfined Space Use this worksheet to determine if you have a confined or unconfined space. Space: Includes the room in which you will install heater plus any adjoining rooms with doorless passageways or[...]
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Page 7
7 101808 FRESH AIR FOR COMBUSTION AND VENTILA TION Continued Or Remove Door into Adjoining Room, Option 3 Ventilation Grills Into Adjoining Room, Option 2 12" 12" Ventilation Grills into Adjoining Room, Option 1 WARNING ICON G 001 W ARNING If the area in which the heater may be operated is smaller than that defined as an unconfined space,[...]
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Page 8
8 101808 FRESH AIR FOR COMBUSTION AND VENTILA TION Continued Figure 3 - Ventilation Air from Outdoors Outlet Air Ventilated Attic Outlet Air Inlet Air Inlet Air Ventilated Crawl Space To Crawl Space To Attic Ventilation Air From Outdoors Provide extra fresh air by using ventilation grills or ducts. You must provide two permanent openings: one withi[...]
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Page 9
9 101808 INST ALLING T O W ALL NOTICE A qualified service person must install heater. Follow all local codes. CHECK GAS TYPE Use only natural gas. If your gas supply is not natural gas, do not install heater. Call dealer where you bought heater for proper type heater. INSTALLATION ITEMS Before installing heater, make sure you have the items listed [...]
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Page 10
10 101808 Figure 5 - Attaching Thermostat Sensing Bulb Clamp Thermostat Sensing Bulb For convenience and efficiency, install heater • where there is easy access for operation, inspection, and service • in coldest part of room An optional fan kit is available from your dealer. See Accessories , page 30. If planning to use fan, locate heater near[...]
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Page 11
11 101808 INSTALLING HEATER TO WALL Mounting Bracket The mounting bracket is located on back panel of heater. It has been taped there for shipping. Remove mounting bracket from back panel. Continued Methods For Attaching Mounting Bracket To Wall Only use last hole on each end of mounting bracket to attach bracket to wall. These two holes are 16 inc[...]
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Page 12
12 101808 Marking Screw Locations 1. Tape mounting bracket to wall where heater will be located. Make sure mount- ing bracket is level. 28,000 Btu/Hr Model 18,000 Btu/Hr Models 2. Mark screw locations on wall (see Figure 8). Note: Only mark last hole on each end of mounting bracket. Insert mounting screws through these holes only. 3. Remove tape an[...]
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Page 13
13 101808 4. For thin walls (1/2" or less), insert red key into wall anchor. Push red key to “pop” open anchor wings. IMPORTANT: Do not hammer key! For thick walls (over 1/2" thick) or solid walls, do not pop open wings. Figure 10 - Popping Open Anchor Wings For Thin Walls 5. Place mounting bracket onto wall. Line up last hole on each[...]
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Page 14
14 101808 CONNECTING T O GAS SUPPL Y NOTICE A qualified service person must connect heater to gas supply. Follow all local codes. Typical Pipe Diameters 18,000 Btu/Hr Models 3/8" or greater 28,000 Btu/Hr Model 1/2" or greater Installation must include a manual shutoff valve, union, and plugged 1/8" NPT tap. Locate NPT tap within reac[...]
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Page 15
15 101808 IMPORTANT: Hold pressure regulator with wrench when connecting it to gas piping and/or fittings. Pressure Regulator Tee Joint Reducer Bushing to 1/8" NPT 1/8" NPT Plug Tap Test Gauge Connection * Tee Joint Pipe Nipple Cap 1/2" NPT Pipe Nipple Figure 13 - Gas Connection * An A.G.A. design-certified manual shutoff valve with [...]
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Page 16
16 101808 ON POSITION OFF POSITION 4. Check all joints of gas supply piping system. Apply mixture of liquid soap and water to gas joints. Bubbles forming show a leak. 5. Correct all leaks at once. Test Pressures Equal To or Less Than 1/2 PSIG 1. Close manual shutoff valve (see Figure 14). 2. Pressurize supply piping system by either using compresse[...]
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Page 17
17 101808 OPERA TING HEA TER FOR YOUR SAFETY READ BEFORE LIGHTING A. This appliance has a pilot which must be lighted by hand. When lighting the pilot, follow these instructions exactly. B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floo[...]
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Page 18
18 101808 4. Wait five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP! Follow “B” in the safety information at the top of page 17. If you don’t smell gas, go to the next step. 5. Turn control knob counterclockwise C-clockwise to the PILOT position. Press in control knob for five (5) seco[...]
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Page 19
19 101808 T O TURN OFF GAS TO APPLIANCE OPERA TING HEA TER Shutting Off Heater 1. Turn control knob clockwise Clockwise to the OFF position. 2. Turn off all electric power to the appliance if service is to be performed. Shutting Off Burner Only (pilot stays lit) 1. Turn control knob clockwise Clockwise to the PILOT position. THERMOST A T CONTROL OP[...]
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Page 20
20 101808 INSPECTING BURNER Check pilot flame pattern and burner flame pattern often. PILOT FLAME PATTERN Figure 18 shows a correct pilot flame pattern. Figure 19 shows an incorrect pilot flame pattern. The incorrect pilot flame is not touching the thermocouple. This will cause the thermocouple to cool. When the thermocouple cools, the heater will [...]
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Page 21
21 101808 1/2 GLASS HEIGHT INCORRECT FLAME PATTERN AT HIGH POSITION If pilot flame pattern is incorrect, as shown in Figure 19. • turn heater off (see To Turn Off Gas to Appliance , page 19). • see Troubleshooting , pages 22 through 25. BURNER FLAME PATTERN Figure 20 shows a correct burner flame pattern. Figure 21 shows an incorrect burner flam[...]
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Page 22
22 101808 CLEANING AND MAINTENANCE ODS/PILOT AND BURNER • Use a vacuum cleaner, pressurized air, or small, soft bristled brush to clean. CABINET Air Passageways • Use a vacuum cleaner or pressurized air to clean. Exterior • Use a soft cloth dampened with a mild soap and water mixture. Wipe the cabinet to remove dust. TROUBLE- SHOOTING Note: A[...]
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Page 23
23 101808 REMEDY 1. Turn on gas supply or open manual shutoff valve 2. Turn control knob to PILOT position 3. Press in control knob while in PILOT position 4. Continue holding down control knob. Repeat igniting operation until air is removed 5. Clean ODS/pilot (see Cleaning and Mainte- nance , page 22) or replace ODS/pilot assembly 6. Replace gas r[...]
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Page 24
24 101808 TROUBLE- SHOOTING Continued OBSERVED PROBLEM Burner does not light after ODS/pilot is lit Delayed ignition of burner Burner backfiring during combustion Yellow flame during burner combustion Slight smoke or odor during initial opera- tion Heater produces a whistling noise when burner is lit REMEDY 1. Clean burner (see Cleaning and Mainte-[...]
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Page 25
25 101808 TROUBLE- SHOOTING Continued WARNING ICON G 001 W ARNING If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. • If you canno[...]
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Page 26
26 101808 TECHNICAL SER VICE You may have further questions about installation, operation, or troubleshooting. If so, contact DESA International’s Technical Service Department at 1-800-323- 5190. 18,000 Btu/Hr 28,000 Btu/Hr Models Model B.T.U (Variable) 9,000/18,000 14,000/28,000 Type Gas Natural Only Natural Only Ignition Piezo Piezo Pressure Re[...]
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Page 27
27 101808 Note: Use only original replacement parts. This will protect your warranty cover- age for parts replaced under warranty. Parts Under Warranty Contact authorized dealers of this product. If they can’t supply original replacement part(s), either contact your nearest Parts Central (see below) or call DESA International ’s Technical Servi[...]
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Page 28
28 101808 1 2 3 4 5 6 7 8 9 10 10 11 12 13 14 15 16 17 19 20 21 22 23 24 25 26 27 28 30 31 32 18 29 31 30 12 ODS/Pilot Assembly 12-1 12-2[...]
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Page 29
29 101808 P ARTS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 27 of this manual. PART NUMBER FOR KEY 18,000 Btu/Hr 28,000 Btu/Hr NO. CGN18TB CGN28TB DESCRIPTION QTY. 1 098304-01 098304-01 Screw, #10 x 3/8" 2 2 098742-03 098742-04 Front Panel ([...]
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Page 30
30 101808 ACCESSORIES Purchase these heater accessories from your local dealer. If they can not supply these accessories, either contact your nearest Parts Central (see page 27) or call DESA International’s Parts Department at 1-800-972-7879 for referral information. You can also write to the address listed on the back page of this manual. MANUAL[...]
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Page 31
31 101808 NOTES _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ ____[...]
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Page 32
LIMITED WARRANTY COMFORT GLOW VENT-FREE NATURAL GAS HEATERS DESA International warrants this product to be free from defects in materials and components for one (1) year from the date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions. To make a claim unde[...]