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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Desa BVDR24, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Desa BVDR24 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Desa BVDR24. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Desa BVDR24 should contain:
- informations concerning technical data of Desa BVDR24
- name of the manufacturer and a year of construction of the Desa BVDR24 item
- rules of operation, control and maintenance of the Desa BVDR24 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Desa BVDR24 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Desa BVDR24, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Desa service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Desa BVDR24.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Desa BVDR24 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
For more information, visit www .desatech.com GAS LOG VENTED DECORA TIVE APPLIANCE OWNER'S OPERA TION AND INST ALLA TION MANU AL W ARNING: If the information in this manual is not [...]
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Page 2
www .desatech.com 901746-01E 2 SAFETY - known to the State of California ?[...]
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Page 3
www .desatech.com 901746-01E 3 1. This appliance, as supplied, is only for use with the type of gas indicated on the rating pl[...]
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Page 4
www .desatech.com 901746-01E 4 Hearth Kit Model _____________________ Serial Number _______________________ Log Set Model _______________________ Figure 1 - Product Identication (BVDR24 Shown) Grate Burner Pan Burner Manifold Burner Clamp Grate Steps PRODUCT IDENTIFICA TION LOCAL CODES Install and use log set with care. Follow all local codes. I[...]
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Page 5
www .desatech.com 901746-01E 5 INST ALLA TION W ARNING: The Massachu- [...]
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Page 6
www .desatech.com 901746-01E 6 Figure 3 - Attaching Damper Clamp Damper Damper Clamp Damper Damper Clamp Damper INST ALLA TION Continued Figure 2 - T echnical Information Charts ?[...]
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Page 7
www .desatech.com 901746-01E 7 INST ALLA TION Continued CONNECTING TO GAS SUPPL Y - ?[...]
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Page 8
www .desatech.com 901746-01E 8 INST ALLA TION Continued CHECKING GAS CONNECTIONS and connections, internal and external to unit, for leaks after [...]
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Page 9
www .desatech.com 901746-01E 9 Installation and Gas Connection 1. Place burner pan assembly in center of replace oor . Make sure inlet end of pan faces gas supply . 2. Thread gas supply tting to replace gas supply pipe. Use thread sealant. 3. Install adapter tting onto burner inlet t - ting using thread sealant on male threads of [...]
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Page 10
www .desatech.com 901746-01E 10 INST ALLA TION Continued 2. Attach the pilot gas line to the pilot outlet of the gas control valve and tighten. Con - nect the thermocouple to the rear of the gas control valve. See Figure 1 1. Do not overtighten. If using propane/LP gas, see Changing Pilot Orice , page 1 1. 3. Ins tal l the in let t ti ng int [...]
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Page 11
www .desatech.com 901746-01E 11 INST ALLA TION Continued The pilot is provided with a natural gas ori - ce installed. For propane/LP gas you must remove it and replace it with an propane/LP orice. The hardware kit contains an pro - pane/L P orice with a red stripe for converti[...]
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Page 12
www .desatech.com 901746-01E 12 INST ALLA TION Continued 3. Place the back log onto the grate steps (see Figure 19). 4. Place the front log(s) onto grate and slide for war d again st the fro nt bars of gra te (see Figure 19). 5. Place the smalle r top logs onto the bottom logs (see Figure 20, page 13). Leave as much open space between logs as pos -[...]
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Page 13
www .desatech.com 901746-01E 13 OPERA TION FOR YOUR SAFETY W ARNING: If you do not fol- low these instructions exactly , [...]
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Page 14
www .desatech.com 901746-01E 14 OPERA TION Continued Pilot Burner Thermocouple Figure 22 - Thermocouple and Pilot 6. With control knob pressed in, push down and release ignitor button. This will light pilot. The pilot is attached to the rear of the front burner . If needed, keep pressing ignitor button until pilot lights. Note: If pilot does not st[...]
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Page 15
www .desatech.com 901746-01E 15 INSPECTING B URNERS Thermocouple Figure 23 - Correct Pilot Flame Pattern Pilot Check pilot ame pattern and burner ame patterns often. The pilot assemb ly is factory preset for proper ame height. Alterations may have occurred during shipping and handling. The pilot[...]
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Page 16
www .desatech.com 901746-01E 16 1. Poor fuel quality 2. Fireplace venting system not drafting properly 3. Excessive ame impinge - ment or blockage 4. Improper fuel/air mixture 5. Excessi ve gas supply /pres - sure 1. Passage of air/gas across irregular surfaces 1 . Incorrect gas supply or pressure 2. Bl[...]
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Page 17
www .desatech.com 901746-01E 17 TROUBLESHOO TING Continued 1. Gas supply turned off or equipment shutoff valve closed 2. Control knob not in PILOT position 3. Control knob not pressed in while in PILOT position 4. Air in gas lines when in - stalled 5 . Pilot adjustment screw closed 6. Pilot is clogged 7. L[...]
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Page 18
www .desatech.com 901746-01E 18 1 . Metal expanding while heatin g or contracti ng while cooling 1. Log set burn ing vapo rs fro m paint, hair spray , glues, cleaners, chemicals, new carpet, etc. (See IMPOR - T ANT statement above) 2 . Gas leak. ?[...]
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Page 19
www .desatech.com 901746-01E 19 Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty . P ARTS UNDER W ARRANTY Contact authorized dealers of this product. If they can’t supply original replacemen t part(s ), call DESA Heating, LLC at 1-866-672-6040. When calling DESA Heating, LLC, ha[...]
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Page 20
www .desatech.com 901746-01E 20 P ARTS 3 13 6 4 10 7 5 5 9 9 1 1 12 1 8 2[...]
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Page 21
www .desatech.com 901746-01E 21 P ARTS This list contains replaceable parts used in your log set. When ordering parts, follow the instructions listed under Replacement Parts on page 19 of this manual. KEY DESCRIPTION 1 901056-01 Brass 3/8 FLR x 1/2 FPT Adapter • • • • • 1 2 901059-01 Brass[...]
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Page 22
www .desatech.com 901746-01E 22 P ARTS This list contains replaceable parts used in your log set. When ordering parts, follow the instructions listed under Replacement Parts on page 19 of this manual. 4 2 7 8 5 6 9 3 15 12 1 14 13 10 1 1 Mossy Maple KEY DESCRIPTION 1 901 1 1 1-01 Bottom Rear Log CS-[...]
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Page 23
www .desatech.com 901746-01E 23 P ARTS This list contains replaceable parts used in your log set. When ordering parts, follow the instructions listed under Replacement Parts on page 19 of this manual. AMERICAN PEPPER LOG MODELS KEY DESCRIPTION 1 901 1 1[...]
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Page 24
www .desatech.com 901746-01E 24 P ARTS This list contains replaceable parts used in your log set. When ordering parts, follow the instructions listed under Replacement Parts on page 19 of this manual. KEY DESCRIPTION 1 1 10300-01 Back Log • 1 1 10303-01 Back Log • 1 124205-01 Back Log BFL-27 •[...]
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Page 25
www .desatech.com 901746-01E 25 _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ____________________________________________[...]
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Page 26
www .desatech.com 901746-01E 26 _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ____________________________________________[...]
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Page 27
www .desatech.com 901746-01E 27 _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ____________________________________________[...]
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Page 28
901746-01 Rev . E 08/08 NOT A UPC 901746 01 DESA Heating, LLC 2701 Industrial Drive Bowling Green, KY 42101 www .desatech.com 1-866-672-6040 WARRANTY KEEP THIS WARRANTY DESA HEA TING, LLC LIMITED WARRANTIES New Products Standard W arranty: DESA Heating, LLC warrants this new product and any parts thereof to be free from defects in material and work[...]