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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Desa CCL3018NR, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Desa CCL3018NR should contain:
- informations concerning technical data of Desa CCL3018NR
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Desa CCL3018NR alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Desa CCL3018NR, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Desa service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Desa CCL3018NR.
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
UNVENTED (VENT -FREE) GAS LOG HEA TER OWNER’S OPERATION AND INSTALLATION MANUAL For more information, visit www.desatech.com For more information, visit www.desatech.com Save this manual for future reference. Save this manual for future reference. WARNING: If the information in this manual is not followed exactly, a fire or explosion may result c[...]
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Page 2
111161-01A 2 For more information, visit www.desatech.com For more information, visit www.desatech.com TABLE OF CONTENTS SAFETY INFORMATION SAFETY INFORMA TION WARNINGS WARNING: This product contains and/or generates chemicals known to the State of California to cause cancer or birth defects, or other reproductive harm. DANGER: Carbon monoxide pois[...]
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Page 3
111161-01A 3 3 For more information, visit www.desatech.com For more information, visit www.desatech.com SAFETY INFORMATION PRODUCT IDENTIFICATION 1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases. 2. Do not place propane/LP supply tank(s) inside any stru[...]
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Page 4
111161-01A 4 For more information, visit www.desatech.com For more information, visit www.desatech.com LOCAL CODES Install and use heater with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code, ANSI Z223/NFPA 54*. *Available from: American National Standards Institute, Inc. 1430 Broadw[...]
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Page 5
111161-01A 5 5 For more information, visit www.desatech.com For more information, visit www.desatech.com Unusually Tight Construction The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation. However, in buildings of unusually tight construction, you must provide additional fresh air. Unusually tight c[...]
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Page 6
111161-01A 6 For more information, visit www.desatech.com For more information, visit www.desatech.com WARNING: If the area in which the heater may be operated is smaller than that defined as an uncon- fined space or if the building is of unusually tight construction, provide adequate combustion and ven- tilation air by one of the methods described[...]
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Page 7
111161-01A 7 7 For more information, visit www.desatech.com For more information, visit www.desatech.com INSTALLATION Check Gas Type Installation and Clearances INST ALLA TION WARNING: A qualified service person must in- stall heater. Follow all local codes. WARNING: Before installing in a solid fuel burn- ing fireplace, the chimney flue and firebo[...]
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Page 8
111161-01A 8 For more information, visit www.desatech.com For more information, visit www.desatech.com Minimum Clearances for Side Combustible Material, Side Wall, and Ceiling A. Clearances from the side of the fireplace cabinet to any com- bustible material and wall should follow diagram in Figure 4. Example: The face of a mantel, bookshelf, etc. [...]
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Page 9
111161-01A 9 9 For more information, visit www.desatech.com For more information, visit www.desatech.com MANTEL CLEARANCES In addition to meeting noncombustible material clearances, you must also meet required clearances between fireplace opening and mantel shelf. If you do not meet the clearances listed below, you will need a hood. Determining Min[...]
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Page 10
111161-01A 10 For more information, visit www.desatech.com For more information, visit www.desatech.com INST ALLA TION Continued INSTALLATION Installing Damper Clamp Accessory For Vented Operation Installing Heater Base Assembly INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION Note: When used as a vented heater, appliance must be installed on[...]
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Page 11
111161-01A 11 11 For more information, visit www.desatech.com For more information, visit www.desatech.com INST ALLA TION Continued INSTALLATION Installing Heater Base Assembly (Cont.) Connecting To Gas Supply Installation Items Needed • hardware package (provided with heater) • approved flexible gas hose (not provided) (if allowed by local cod[...]
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Page 12
111161-01A 12 For more information, visit www.desatech.com For more information, visit www.desatech.com WARNING: Use pipe joint sealant that is resistant to liquid petroleum (LP) gas. CAUTION: Avoid damage to regulator. Hold gas regulator with wrench when connecting it to gas piping and/or fittings. Installation must include an equipment shutoff va[...]
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Page 13
111161-01A 13 13 For more information, visit www.desatech.com For more information, visit www.desatech.com INST ALLA TION Continued 5. Correct all leaks at once. 6. Reconnect heater and equipment shutoff valve to gas supply . Check reconnected fittings for leaks. Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa) 1. Close equipment shutoff val[...]
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Page 14
111161-01A 14 For more information, visit www.desatech.com For more information, visit www.desatech.com INSTALLATION Installing Wireless Remote Control Accessory Installing Logs (Models CCL3018PR, CCL3018NR, CCL3924PR, CCL3924NR, CCL3930PR, AND CCL3930NR) INST ALLA TION Continued INSTALLING WIRELESS REMOTE CONTROL ACCESSORY Two 9-volt alkaline batt[...]
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Page 15
111161-01A 15 15 For more information, visit www.desatech.com For more information, visit www.desatech.com INSTALLATION Installing Logs (Models CCL3018PR, CCL 3018NR, CCL3924 PR, CCL3924NR, CCL3930PR, AND CCL3930NR ) (Cont.) A U T O O F F O N 3. Locate pegs on the bottom of back log (#3). Slide these pegs into the holes in the grate base behind the[...]
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Page 16
111161-01A 16 For more information, visit www.desatech.com For more information, visit www.desatech.com OPERATING HEATER For Your Safety Read Before Lighting Lighting Instructions WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing prop- erty damage, personal injury or loss of life. A. This appliance has[...]
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Page 17
111161-01A 17 17 For more information, visit www.desatech.com For more information, visit www.desatech.com CAUTION: Do not try to adjust heating levels by using the equipment shutoff valve. WARNING: Make sure the selector switch is in the OFF position when you are away from home for long periods of time. Heater will come on automatically with selec[...]
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Page 18
111161-01A 18 For more information, visit www.desatech.com For more information, visit www.desatech.com OPERATING HEATER Optional Remote Operation (Cont.) INSPECTING BURNERS Pilot Flame Pattern Main Burner WIRING DIAGRAM CGHRCTA Series Operation: 2b . Press the A UT O/ON/OFF button on the hand-held r emote control (see Figur e 35). The lights to th[...]
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Page 19
111161-01A 19 19 For more information, visit www.desatech.com For more information, visit www.desatech.com CLEANING AND MAINTENANCE WARNING: Turn off heater and let cool before cleaning. CAUTION: You must keep control areas, burner, and circulating air passageways of heater clean. In- spect these areas of heater before each use. Have heater inspect[...]
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Page 20
111161-01A 20 For more information, visit www.desatech.com For more information, visit www.desatech.com TROUBLESHOOTING TROUBLESHOOTING WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater. CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS[...]
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Page 21
111161-01A 21 21 For more information, visit www.desatech.com For more information, visit www.desatech.com OBSERVED PROBLEM Burner does light after ODS/pilot is lit Delayed ignition burner Burner backfiring during combustion Slight smoke or odor during initial operation Moisture/condensation noticed on windows Heater produces a whistling noise when[...]
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Page 22
111161-01A 22 For more information, visit www.desatech.com For more information, visit www.desatech.com TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neigh[...]
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Page 23
111161-01A 23 23 For more information, visit www.desatech.com For more information, visit www.desatech.com TECHNICAL SER VICE You may have further questions about installation, operation, or troubleshooting. If so, contact DESA International’s Technical Service Department at 1-866-672-6040. When calling, please have your model and serial numbers [...]
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Page 24
111161-01A 24 For more information, visit www.desatech.com For more information, visit www.desatech.com ILLUSTRATED PARTS BREAKDOWN Models CCL3018PR, CCL3018PRA, CCL3018NR and CCL3018NRA ILLUSTRA TED P ARTS BREAKDOWN MODELS CCL3018PR, CCL3018PRA CCL3018NR, CCL3018NRA 9 23 25 24 23 21 12 11 14 4 5 1 2 18 10 13 30 22 6 3 8 20 7 17 16 15 15 28 28 27 2[...]
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Page 25
111161-01A 25 25 For more information, visit www.desatech.com For more information, visit www.desatech.com PARTS LIST Models CCL3018PR, CCL3018PRA, CCL3018NR and CCL3018NRA P ARTS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 23 of this manual. KEY [...]
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Page 26
111161-01A 26 For more information, visit www.desatech.com For more information, visit www.desatech.com 30 18 19 27 18 23 12 11 14 4 5 1 2 17 10 21 20 22 6 7 3 9 16 8 15 29 28 28 25 26 O F F P I L O T O N H I L O O F F P I L O T O N H I L O 24 31 13 ILLUSTRA TED PARTS BREAKDOWN MODELS CCL3924PR, CCL3924PRA CCL3924NR, CCL3924NRA CCL3930PR, CCL3930PR[...]
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Page 27
111161-01A 27 27 For more information, visit www.desatech.com For more information, visit www.desatech.com PAR TS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 23 of this manual. PARTS LIST Models CCL3924PR/PRA, CCL3924NR/NRA, CCL3930PR/PRA and CCL3[...]
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Page 28
111161-01A 28 For more information, visit www.desatech.com For more information, visit www.desatech.com ACCESSORIES Purchase these fireplace accessories from your local dealer. If they can not supply these accessories, either contact your nearest Parts Central or call DESA International’s Sales Department at 1-866-672-6040 for referral informatio[...]
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Page 29
111161-01A 29 29 For more information, visit www.desatech.com For more information, visit www.desatech.com 1. Where will the product be used? ❍ Living/Family Room ❍ Office/W arehouse ❍ Utility Shed/Outbuilding ❍ Garage ❍ Bedroom ❍ Bathroom ❍ Other 2. If you bought this product yourself, did you plan to purchase this type of product be[...]
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Page 30
111161-01A 30 For more information, visit www.desatech.com For more information, visit www.desatech.com 2701 Industrial Drive P.O. Box 90004 Bowling Green, KY 42102-9004 Postage Required TM T APE T APE[...]
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Page 31
111161-01A 31 31 For more information, visit www.desatech.com For more information, visit www.desatech.com NOTES _______________________________________________________________________________________________ _______________________________________________________________________________________________ _____________________________________________[...]
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Page 32
111161-01A 32 For more information, visit www.desatech.com For more information, visit www.desatech.com LIMITED WARRANTY COMFORT GLOW VENT-FREE GAS LOG HEATERS DESA International warrants this product to be free from defects in materials and components for two (2) year from the date of first purchase, provided that the product has been properly ins[...]