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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Desa CCL3924PTA/NTA, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Desa CCL3924PTA/NTA one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Desa CCL3924PTA/NTA. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Desa CCL3924PTA/NTA should contain:
- informations concerning technical data of Desa CCL3924PTA/NTA
- name of the manufacturer and a year of construction of the Desa CCL3924PTA/NTA item
- rules of operation, control and maintenance of the Desa CCL3924PTA/NTA item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Desa CCL3924PTA/NTA alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Desa CCL3924PTA/NTA, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Desa service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Desa CCL3924PTA/NTA.
Why one should read the manuals?
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Sav e this manual for future reference. For more information, visit www .desatech.com UNVENTED (VENT -FREE) GAS LOG HEA TER OWNER’S OPERA TION AND INST ALLA TION MANU AL Biltmore Split Oak, Seasonal Oak and Smok y Mountain Oak Logs V aria ble Manually-Contr olled Models Also Design-Cer tied As V ented Decorativ e Appliances 18", 24" [...]
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Page 2
www .desatech.com 1 13097-01E 2 - ?[...]
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Page 3
www .desatech.com 1 13097-01E 3 SAFETY INFORMATION - ?[...]
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Page 4
www .desatech.com 1 13097-01E 4 4. If you smell gas • shut off gas supply • do not try to light any appliance • do not touch any electrical switch; do not use any phone in your building • immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions • if you cannot reach your gas supplier, call the[...]
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Page 5
www .desatech.com 1 13097-01E 5 Figure 1 - V ent-Free Gas Log Heater (Logs May V ary by Model, Seasonal Oak Single Burner Model Shown) Base Grate Log Set Control Knob Burner Piezo Ignitor PRODUCT IDENTIFICATION PRODUCT FEA TURES OpERA TION This heater is clean burning. It requires no outside venting. There is no heat loss out a vent or up a chimney[...]
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Page 6
www .desatech.com 1 13097-01E 6 Exhaust fans, replaces, clothes dryers and fuel burni ng appl iances draw a ir fro m the h ouse t o operate. Y ou must provide adequate fresh air for these appliances. This will insure proper venting of vented fuel-burning appliances. pROVIDING ADEQUA TE VENTILA TION The following are excerpts from National Fuel G[...]
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Page 7
www .desatech.com 1 13097-01E 7 Example: Gas water heater ____________ Btu/Hr V ent-free replace + ___________ Btu/Hr T otal = ___________ Btu/Hr 4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr used. _________ Bt u/ Hr ( ma xi mu m th e sp ac e ca n su pp or t) _________ Bt u/ Hr ( ac tu al a mo un t of B tu [...]
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www .desatech.com 1 13097-01E 8 INST ALLA TION ?[...]
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www .desatech.com 1 13097-01E 9 W ARNING: Maintain the ?[...]
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Page 10
www .desatech.com 1 13097-01E 10 Y ou must have noncombustible material(s) above the replace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2 inch thick. With sheet metal, you must have noncombustible material behind it. Noncombus - tible material must extend[...]
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www .desatech.com 1 13097-01E 1 1 not meet the minimum clear- ances shown, you must do one ?[...]
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www .desatech.com 1 13097-01E 12 Se e c ha rt bel ow for mi ni mum p erm an ent ue opening you must provide. Attach damper clamp so the minimum permanent ue opening will be maintained at all times. INST ALLA TION Continued INST ALLING HEA TER BASE ASSEMBL Y ?[...]
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Page 13
www .desatech.com 1 13097-01E 13 INST ALLA TION Continued 7. Mark screw locati ons through holes in mount - ing brackets (see Figure 12 and 13). If install - ing in a brick-bottom replace, mark screw locations in mortar joint of bricks. 8. Remove heater base from replace. 9. Drill holes at marked locations using 3/16" drill bit. 10. Atta[...]
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Page 14
www .desatech.com 1 13097-01E 14 For propane/LP units, the installer must supply an external regulator. The external regulator will reduce incoming gas pressure. You must reduce inco min g gas press ure to betwee n 11 and 14 inch es of water. If you do not reduce incoming gas pres - sure, heater regulator damage could occur. Install external regula[...]
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www .desatech.com 1 13097-01E 15 INST ALLA TION Continued - ?[...]
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www .desatech.com 1 13097-01E 16 INSTALLING LOGS - [...]
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www .desatech.com 1 13097-01E 17 INST ALLA TION Continued Figure 22 - Installing Crossover Log #4 (CCL3930PTB/NTB Shown) Middle Log (#2) Back Log (#3) Pins Crossover Log (#4) 5. Only : Locate pin and hole on the botto [...]
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www .desatech.com 1 13097-01E 18 INST ALLA TION Continued - [...]
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www .desatech.com 1 13097-01E 19 OPERATING HEATER MANUALLY-CONTROLLED MODELS FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: If you do not fol- low these instructions exactly, ?[...]
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Page 20
www .desatech.com 1 13097-01E 20 5. Slightly depress and turn control knob counterclockwise to the PILOT position. Press in control knob for ve (5) seconds (see Figure 30). Note: You may be running this heater for the rst time after hooking up to gas sup - ply. If so, the control knob may need to be pressed in for 30 seconds or more. This wil[...]
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www .desatech.com 1 13097-01E 21 THERMOST A T -CONTROLLED MODELS FOR YOUR SAFETY READ BEFORE LIGHTING W ARNING: If you do not fol- low these instructions exactly , - [...]
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Page 22
www .desatech.com 1 13097-01E 22 5. Tu rn co nt ro l kno b co unt ercl ockw ise to the PILOT position. Press in control knob for ve (5) seconds (see Figur e 32). Note: Y ou may be running this heater for the rst time after hooking up to gas sup - ply . If so, the control knob may need to be pressed in for 30 seconds or more. This will allow a[...]
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Page 23
www .desatech.com 1 13097-01E 23 INSPECTING B URNERS Check pilot ame pattern and burner ame pat - terns often. pILOT FLAME p A TTERN Figure 34 sh ows a cor rec t pil ot a me pa tt ern . Figure 35 sh ow s an in co rr ec t pi lo t am e pa tt er n. Th e in co r - re ct pi lo t a me is no t to uch in g th e the rmoc oup le . Th is wi ll [...]
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Page 24
www .desatech.com 1 13097-01E 24 2. Ins pect bur ner , pil ot and primar y air inlet hole s on injector holder for dust and dirt (see Figure 36). 3. Blow air through the ports/slots and holes in the burner . 4. Check the injector holder located at the end of the burner tube again. Remove any large particles of dust, dirt, lint or pet hair with a so[...]
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Page 25
www .desatech.com 1 13097-01E 25 TROUBLESHOO TING [...]
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www .desatech.com 1 13097-01E 26 TROUBLESHOO TING Continued 1. Burner orice clogged 2. Inlet gas pressure is too low 1. Manifold pressure is too low 2. Burner orice clogged 1. Burner orice is clogged or damaged 2. Damaged burner 3. Gas regulator defective 1. Not enough air 2. Gas regulator defecti[...]
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Page 27
www .desatech.com 1 13097-01E 27 TROUBLESHOO TING Continued [...]
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Page 28
www .desatech.com 1 13097-01E 28 OPTIONAL POSITIONING OF THERMOST A T SENSING B ULB If your log set cycles to pilot, but the room tem - perature drops to a lower than ideal comfort level before the log set [...]
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Page 29
www .desatech.com 1 13097-01E 29 4. The mounting clip must be a minimum of 3" from bottom of replace to prevent crimping of capillary . Once you have decided on a location, clean the area thoroughly . Remove the paper backing from the adhesive on back of mounting clip. Press the clip into the new location so that the thermostat sensing bulb[...]
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Page 30
www .desatech.com 1 13097-01E 30 ILL USTRA TED P ARTS BREAKDOWN ?[...]
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Page 31
www .desatech.com 1 13097-01E 31 P ARTS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on p[...]
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www .desatech.com 1 13097-01E 32 ILL USTRA TED P ARTS BREAKDOWN 7 23 23 23 10 8 13 14 15 4 5 1 2 1 1 12[...]
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Page 33
www .desatech.com 1 13097-01E 33 P ARTS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on pag[...]
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www .desatech.com 1 13097-01E 34 ILL USTRA TED P ARTS BREAKDOWN ?[...]
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Page 35
www .desatech.com 1 13097-01E 35 P ARTS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on pag[...]
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www .desatech.com 1 13097-01E 36 ILL USTRA TED P ARTS BREAKDOWN [...]
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Page 37
www .desatech.com 1 13097-01E 37 P ARTS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 38 of this manu[...]
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Page 38
www .desatech.com 1 13097-01E 38 REPLACEMENT P ARTS Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty . p ARTS UNDER W ARRANTY Co nt act au th ori ze d dea le rs of thi s pro du ct . If th ey can ’t supp ly ori ginal repl ac eme nt part (s) , con tac t your neare st Parts Centra [...]
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Page 39
www .desatech.com 1 13097-01E 39 5 Manila A ve Hamden, CT 06514-0322 1-800-397-7553 203-248-7553 342 N. County Rd. 400 East V alparaiso, IN 46383-9704 219-462-7441 1-888-619-7060 www .portableheaterparts.com sales@portabl[...]
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Page 40
Model Serial No. Date Purchased WARRANTY INFORMA TION KEEP THIS WARRANTY Always specify model and serial numbers when communicating with the factory . W e reserve the right to amend these specications at any time without notice. The only warranty applicable is our standard written warranty . W e make no other warranty , expressed or implied. LIM[...]