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Desa CGD3924NT, CGD3930NT, CGD3018NT, CGB3924NT, CGB3930NT, CCL3018NT, CCL3924NT, CCL3930NT manual

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Table of contents for the manual

  • Page 1

    Save this manual for future reference. WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury, or loss of life. — Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. — WHAT TO DO IF YOU SMELL GAS ?[...]

  • Page 2

    2 107123 VENT -FREE NA TURAL GAS LOG HEA TER For more information, visit www.desatech.com 1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases. 2. If you smell gas • shut off gas supply • do not try to light any appliance • do not touch any electrical [...]

  • Page 3

    3 107123 OWNER’S MANUAL For more information, visit www.desatech.com PRODUCT IDENTIFICA TION Figure 1 - Vent-Free Gas Log Heater - Duel Burner (Logs May Vary by Model - Smoky Mountain Oak Logs Shown) LOCAL CODES Install and use heater with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas[...]

  • Page 4

    4 107123 VENT -FREE NA TURAL GAS LOG HEA TER For more information, visit www.desatech.com AIR FOR COMBUSTION AND VENTILA TION Today’s homes are built more energy effi- cient than ever. New materials, increased insulation, and new construction methods help reduce heat loss in homes. Home owners weather strip and caulk around windows and doors to k[...]

  • Page 5

    5 107123 OWNER’S MANUAL For more information, visit www.desatech.com AIR FOR COMBUSTION AND VENTILA TION Continued DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION Determining if You Have a Confined or Unconfined Space Use this work sheet to determine if you have a confined or unconfined space. Space: Includes the room in which you will install hea[...]

  • Page 6

    6 107123 VENT -FREE NA TURAL GAS LOG HEA TER For more information, visit www.desatech.com AIR FOR COMBUSTION AND VENTILA TION Continued VENTILATION AIR Ventilation Air From Inside Building This fresh air would come from an adjoining unconfined space. When ventilating to an adjoining unconfined space, you must pro- vide two permanent openings: one w[...]

  • Page 7

    7 107123 OWNER’S MANUAL For more information, visit www.desatech.com INST ALLA TION WARNING: A qualified ser- vice person must install heater. Follow all local codes. WARNING: Before installing in a solid fuel burning fireplace, the chimney flue and firebox must be cleaned of soot, creosote, ashes, and loose paint by a quali- fied chimney cleaner[...]

  • Page 8

    8 107123 VENT -FREE NA TURAL GAS LOG HEA TER For more information, visit www.desatech.com If Using Mantel You must have noncombustible material(s) above the fireplace opening. Noncombus- tible materials (such as slate, marble, tile, etc.) must be at least 1/2 inch thick. With sheet metal, you must have noncombustible material behind it. Noncombusti[...]

  • Page 9

    9 107123 OWNER’S MANUAL For more information, visit www.desatech.com Figure 7 - Minimum Mantel Clearances Without Using Hood MANTEL CLEARANCES In addition to meeting noncombustible mate- rial clearances, you must also meet required clearances between fireplace opening and mantel shelf. If you do not meet the clear- ances listed in Figure 7, you w[...]

  • Page 10

    10 107123 VENT -FREE NA TURAL GAS LOG HEA TER For more information, visit www.desatech.com INST ALLA TION Continued INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION Note: When used as a vented heater, appli- ance must be installed only in a solid-fuel burning fireplace with a working flue and constructed of noncombustible material. If your he[...]

  • Page 11

    11 107123 OWNER’S MANUAL For more information, visit www.desatech.com INST ALLA TION Continued INSTALLING HEATER BASE ASSEMBLY IMPORTANT: Make sure the heater burn- ers are level. If heater is not level, heater will not work properly. For thermostat models, avoid damage to thermostat bulb. Avoid nicks or sharp bends in thermostat bulb wire. Keep [...]

  • Page 12

    12 107123 VENT -FREE NA TURAL GAS LOG HEA TER For more information, visit www.desatech.com CAUTION: Avoid damage to regulator. Hold gas regulator with wrench when connecting it to gas piping and/or fittings. Figure 15 - Gas Connection * Purchase the optional CSA/AGA design-certified equipment shutoff valve from your dealer. See Accessories , page 2[...]

  • Page 13

    13 107123 OWNER’S MANUAL For more information, visit www.desatech.com WARNING: Never use an open flame to check for a leak. Apply a mixture of liquid soap and water to all joints. Bubbles forming show a leak. Correct all leaks at once. WARNING: Test all gas pip- ing and connections for leaks after installing or servicing. Cor- rect all leaks at o[...]

  • Page 14

    14 107123 VENT -FREE NA TURAL GAS LOG HEA TER For more information, visit www.desatech.com INST ALLA TION Continued WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury. INSTALLING LOGS Each log is marked with a n[...]

  • Page 15

    15 107123 OWNER’S MANUAL For more information, visit www.desatech.com INST ALLA TION Continued Dual Burner Premium Aged Split Oak Models WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury. Each log is marked w[...]

  • Page 16

    16 107123 VENT -FREE NA TURAL GAS LOG HEA TER For more information, visit www.desatech.com Dual Burner Biltmore Split Oak Models WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury. INST ALLA TION Continued CAUTI[...]

  • Page 17

    17 107123 OWNER’S MANUAL For more information, visit www.desatech.com Single Burner Mountain Oak Models INST ALLA TION Continued WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury. Each log is marked with a nu[...]

  • Page 18

    18 107123 VENT -FREE NA TURAL GAS LOG HEA TER For more information, visit www.desatech.com 1. STOP! Read the safety inf ormation, column 1. 2. Make sur e equipment shutoff valve is fully open. 3. Press in and tur n control knob clock- wise Clockwise to the OFF position. WARNING: If you do not fol- low these instructions exactly, a fire or explosion[...]

  • Page 19

    19 107123 OWNER’S MANUAL For more information, visit www.desatech.com 1. STOP! Read the safety inf ormation, column 2. 2. Make sur e equipment shutoff valve is fully open. 3. T ur n control knob clockwise Clockwise to the OFF position. 4. W ait fi ve (5) minutes to clear out any gas. Then smell f or gas, including near the floor . If y ou smell g[...]

  • Page 20

    20 107123 VENT -FREE NA TURAL GAS LOG HEA TER For more information, visit www.desatech.com LO HI OFF Pilot Figure 40 - Control Knob and Ignitor But- ton Location 5. T urn contr ol knob counterclockwise C-clockwise to the PILO T position. Press in contr ol knob for f ive (5) sec- onds (see Figure 40). Note: Y ou may be running this heater for the f [...]

  • Page 21

    21 107123 OWNER’S MANUAL For more information, visit www.desatech.com CLEANING AND MAINTENANCE WARNING: Turn off heater and let cool before cleaning. CAUTION: You must keep control areas, burner, and circu- lating air passageways of heater clean. Inspect these areas of heater before each use. Have heater inspected yearly by a quali- fied service [...]

  • Page 22

    22 107123 VENT -FREE NA TURAL GAS LOG HEA TER For more information, visit www.desatech.com TROUBLESHOOTING WARNING: Turn off and un- plug heater and let cool before servicing. Only a qualified ser- vice person should service and repair heater. CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit. [...]

  • Page 23

    23 107123 OWNER’S MANUAL For more information, visit www.desatech.com OBSERVED PROBLEM Burner does light after ODS/pilot is lit Delayed ignition burner Burner backfiring during combustion Slight smoke or odor during initial operation Moisture/condensation noticed on windows Heater produces a whistling noise when burner is lit White powder residue[...]

  • Page 24

    24 107123 VENT -FREE NA TURAL GAS LOG HEA TER For more information, visit www.desatech.com TROUBLESHOOTING Continued WARNING : If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phon[...]

  • Page 25

    25 107123 OWNER’S MANUAL For more information, visit www.desatech.com Adhesive- backed Mounting Clip Figure 49 - Locating Thermostat Sensing Bulb on Masonry Fireplace Thermostat Sensing Bulb Adhesive- backed Mounting Clip Thermostat Sensing Bulb Figure 50 - Locating Thermostat Sensing Bulb on Factory-built Metal Fireplace Adhesive- backed Mountin[...]

  • Page 26

    26 107123 VENT -FREE NA TURAL GAS LOG HEA TER For more information, visit www.desatech.com SPECIFICA TIONS DUAL BURNER SMOKY MOUNTAIN OAK AND PREMIUM AGED SPLIT OAK MODELS 18" Model 24" Models 30" Models Btu (Variable) 16,000/30,000 20,000/39,000 20,000/39,0000 Type Gas Natural Gas Only Natural Gas Only Natural Gas Only Ignition Piez[...]

  • Page 27

    27 107123 OWNER’S MANUAL For more information, visit www.desatech.com These Parts Centrals are privately owned businesses. They have agreed to support our customer’s needs by providing original replacement parts and accessories. Baltimore Electric 1348 Dixwell Avenue Hamden, CT 06514-0322 1-800-397-7553 203-248-7553 Parts Department Portable He[...]

  • Page 28

    28 107123 VENT -FREE NA TURAL GAS LOG HEA TER For more information, visit www.desatech.com ILLUSTRA TED PA R T S BREAKDOWN Variable Manually-Controlled Smoky Mountain Oak Models CGD3018N CGD3924N CGD3930N 5 3 2 1 4 21 11 12 13 21 8 21 21 6 7 10 9 16 15 17 19 22 18 14 19 23 20 18[...]

  • Page 29

    29 107123 OWNER’S MANUAL For more information, visit www.desatech.com This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 26 of this manual. P ARTS LIST Variable Manually-Controlled Smoky Mountain Oak Models KEY CGD3018N CGD3924N CGD3930N NO. PART NUMBER PAR[...]

  • Page 30

    30 107123 VENT -FREE NA TURAL GAS LOG HEA TER For more information, visit www.desatech.com ILLUSTRA TED PA R T S BREAKDOWN Thermostatically-Controlled Premium Aged Split Oak Models 24 21 21 21 21 8 6 7 11 12 4 1 5 3 2 13 9 10 17 19 19 22 20 18 23 16 21 15 14 CGB3924NT CGB3930NT[...]

  • Page 31

    31 107123 OWNER’S MANUAL For more information, visit www.desatech.com This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 26 of this manual. P ARTS LIST Thermostatically-Controlled Premium Aged Split Oak Models KEY CGB3924NT CGB3930NT NO. PART NUMBER PART NU[...]

  • Page 32

    32 107123 VENT -FREE NA TURAL GAS LOG HEA TER For more information, visit www.desatech.com ILLUSTRA TED PA R T S BREAKDOWN Thermostatically-Controlled Smoky Mountain Oak Models 5 21 21 21 3 2 1 4 21 8 6 7 11 12 13 9 10 17 19 19 22 20 18 23 16 21 15 14 CGD3018NT CGD3924NT CGD3930NT[...]

  • Page 33

    33 107123 OWNER’S MANUAL For more information, visit www.desatech.com This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 26 of this manual. P ARTS LIST Thermostatically-Controlled Smoky Mountain Oak Models CGD3018NT CGD3924NT CGD3930NT KEY CGD3018NT CGD3924[...]

  • Page 34

    34 107123 VENT -FREE NA TURAL GAS LOG HEA TER For more information, visit www.desatech.com 23 23 23 23 10 8 9 13 14 15 4 5 1 2 11 12 19 21 21 24 6 7 3 22 20 25 18 23 17 16 ILLUSTRA TED PA R T S BREAKDOWN Thermostatically-Controlled Biltmore Split Oak Model CCL3018NT[...]

  • Page 35

    35 107123 OWNER’S MANUAL For more information, visit www.desatech.com This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 26 of this manual. P ARTS LIST Thermostatically-Controlled Biltmore Split Oak Model CCL3018NT KEY CCL3018NT NO. PART NUMBER DESCRIPTION [...]

  • Page 36

    36 107123 VENT -FREE NA TURAL GAS LOG HEA TER For more information, visit www.desatech.com 7 23 23 23 23 10 8 9 13 14 15 4 5 1 2 11 12 19 21 21 24 6 3 22 20 25 18 23 17 16 ILLUSTRA TED PA R T S BREAKDOWN Thermostatically-Controlled Biltmore Split Oak Model CCL3924NT[...]

  • Page 37

    37 107123 OWNER’S MANUAL For more information, visit www.desatech.com This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 26 of this manual. P ARTS LIST Thermostatically-Controlled Biltmore Split Oak Model CCL3924NT KEY CCL3924NT NO. PART NUMBER DESCRIPTION [...]

  • Page 38

    38 107123 VENT -FREE NA TURAL GAS LOG HEA TER For more information, visit www.desatech.com 26 23 23 23 23 10 8 9 13 14 15 4 5 1 2 11 12 19 21 21 24 6 3 22 20 7 25 18 23 17 16 ILLUSTRA TED PA R T S BREAKDOWN Thermostatically-Controlled Biltmore Split Oak Model CCL3930NTA[...]

  • Page 39

    39 107123 OWNER’S MANUAL For more information, visit www.desatech.com This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 26 of this manual. P ARTS LIST Thermostatically-Controlled Biltmore Split Oak Model CCL3930NTA KEY CCL3930NTA NO. PART NUMBER DESCRIPTIO[...]

  • Page 40

    40 107123 VENT -FREE NA TURAL GAS LOG HEA TER For more information, visit www.desatech.com ILLUSTRA TED PA R T S BREAKDOWN Variable Manually-Controlled Mountain Oak Models CY2718N CY3124N 4 2 1 3 12 21 10 11 21 7 21 5 6 8 9 15 14 16 19 22 18 13 19 17 20 18[...]

  • Page 41

    41 107123 OWNER’S MANUAL For more information, visit www.desatech.com KEY CY2718N CY3124N NO. PART NUMBER PART NUMBER DESCRIPTION QTY. 1 103729-04 103729-03 Back Log (#1) 1 2 103730-04 103730-03 Front Log (#2) 1 3 103731-04 103731-03 Crossover Log (#3) 1 4 102775-02CK 102775-01CK Painted Base Assembly 1 5 102844-01 102844-01 Lower Bracket 1 6 102[...]

  • Page 42

    LIMITED WARRANTY COMFORT GLOW VENT-FREE NATURAL GAS LOG HEATERS DESA International warrants this product to be free from defects in materials and components for two (2) years from the date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions. To make a claim[...]