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A good user manual
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Desa CGDV32NR alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Desa CGDV32NR, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Desa service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Desa CGDV32NR.
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Table of contents for the manual
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Page 1
FOR YOUR SAFETY WHA T TO DO IF YOU SMELL GAS • Do not try to light any appliance. • Do not touch any electrical switch • Do not use any phone in your building. • Immediately call your gas supplier from a neighbor ’ s phone. Follow the gas supplier ’ s instructions. • If you cannot reach your gas supplier , call the fire de - partment[...]
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Page 2
www .desatec h.com 1 16646-01A 2 SAFETY INFORMA TION WAR NI NG : Thi s pr odu ct c on ta in s and /o r gen er at es ch em ic als kn own to the Sta te of Cal if or nia to c au se ca nc er or b ir th de fe ct s or o th er r epr od uc tiv e ha rm . IMPORT ANT : Read this owner’s manual carefully and completely before trying to assemble, operate or s[...]
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Page 3
3 3 www .desatec h.com 1 16646-01A SAFETY INFORMA TION Continued PR ODUCT IDENTIFICA TION Figure 1 - Direct-V ent Fireplace with Millivolt Ignition L OCAL CODES Install and use fireplace with care. Follow all local codes. In the absence to local codes, use the current National Fuel Gas Code ANSI Z223.1/NFP A 54* (USA) or the current CSA-B149.1 Ins[...]
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Page 4
www .desatec h.com 1 16646-01A 4 PR ODUCT FEA TURES These are a few facts that can help you understand and enjoy your direct-vent fireplace: • The venting system may be routed to the outside of your home in several ways. It may vent through the roof (vertical) or it may vent to an outsid e/exter ior wall (horiz ontal). The vent pipe instal - lat[...]
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Page 5
5 5 www .desatec h.com 1 16646-01A A B E F G H D C Nailing T abs CLEARANCES Mi ni mu m cle ar an ces t o co mb ust ib le s for t he fi re pla ce a re as f ol lo ws: *Back and sides 0"/mm Perpendicular walls 6" (152mm) Floor 0"/mm Ceiling to louver opening 42" (1067mm) Front 36" (914mm) T op of Standoffs 0"/mm V ent (S[...]
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Page 6
www .desatec h.com 1 16646-01A 6 Fixed Closed O pe n a bl e Fixed Closed Openable V V V V V V V V X X V X G G J F B B K N H I A N E L D B M A C B V V A G G B TERMINA TION CAP AIR SUPPL Y INLET GAS METER RESTRICTED AREA (TERMINA TION PROHIBITED) A = clearance above grade, veranda, porch, deck, or balcony [*12 inches (30.5mc) minimum] B = clearance t[...]
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Page 7
7 7 www .desatec h.com 1 16646-01A These models are tested and approved for use with DESA (direct- vent) pipe components and terminations. The vent ing syst em must term inate on the outsi de of the stru cture and can not be atta ched to a chimn ey or flue sys tem servi ng a sep arat e sol id fuel or gas burni ng appli ance . A direc t-ve nt appli[...]
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Page 8
www .desatec h.com 1 16646-01A 8 INST ALLA TION PLANNING There are two basic types of direct-vent installation: • Horizontal T ermination • V ertical T ermination Horizontal T ermination Installation IMP ORTAN T : Horizontal square terminations require only inner portion of wall firestop. Horizontal installations using round ter- mination requ[...]
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Page 9
9 9 www .desatec h.com 1 16646-01A W ARNING: Do not recess vent termination into any wall. This will cause a fire hazard. 6. Noncombustible Exterior Wall: Position the horizontal vent cap in the center of the 8 1 / 2 " round hole and attach to the exterior wall with four wood screws provided. Before attach- ing the vent cap to exterior wall, [...]
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Page 10
www .desatec h.com 1 16646-01A 10 Horizontal High Wind Square T ermination W all Firestop 45° Elbow Fig ure 14 - Hori zonta l Ter minat ion Co nfigur ation for Square or Round T erminations 45° Elbow W all Firestop Horizontal Round T ermination Exterior Portion of W all Firestop (Round T ermination Only) GROUND FLOOR INST ALLA TION Recommended A[...]
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Page 11
1 1 1 1 www .desatec h.com 1 16646-01A Figure 15 - Horizontal T ermination Configuration for Corner Installation Using One 90° Elbow Square T ermination W all Firestop Not to Exceed (H) Limits As Required for (V) See Chart for Pipe Section Required 45° Elbow 90° Elbow 90° Elbow Square T ermination W all Firestop 45° Elbow 12" Minimum COR[...]
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Page 12
www .desatec h.com 1 16646-01A 12 V enting with T wo 90° Elbows V ertical (V) Horizontal (H 1 ) + Horizontal (H 2 ) 5' min. 6' max. 6' min. 12' max. 7' min. 18' max. 8' min. 20' max. 20' max. 20' max. Figure 18 - Horizontal T ermination Configuration for V enting Using T wo 90° Elbows with T ermi[...]
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Page 13
13 13 www .desatec h.com 1 16646-01A INS TAL LATI ON F OR V ERTI CAL TER MINA TION Not e : V ertical restrictor must be installed in all vertical installa- tions. 1. Determine the route your vertical venting will take. If ceiling joists, roof rafters or other framing will obstruct the venting system, consider an offset (see Figure 19) to avoid cutt[...]
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Page 14
www .desatec h.com 1 16646-01A 14 VENTING INST ALLA TION INSTR UCTIONS Continued V ertical T ermination Configurations Figures 21 through 24 show four different configurations for verti- cal termination. V enting with T wo 90° Elbows V ertical (V) Horizontal (H 1 ) + Horizontal (H 2 ) 5' min. 2' max. 6' min. 4' max. 7' m[...]
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Page 15
15 15 www .desatec h.com 1 16646-01A VENTING INST ALLA TION INSTR UCTIONS Continued V ertical V enting V = 40' max. Figure 24 - V ertical V enting Configuration With No Horizontal Run (V ertical Round High Wind T ermination Shown) Note : Install restrictor into inner collar of fireplace as shown. 45° Elbow HIGH AL TITUDE INST ALLA TION Y ou[...]
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Page 16
www .desatec h.com 1 16646-01A 16 CHECK GAS TYPE Us e pro pe r gas ty pe fo r th e fire pl ac e uni t you ar e ins ta ll ing . If you ha ve co nfl ic tin g gas ty pe s, do not in sta ll fire pl ac e. See re tai le r wh er e you pu rc ha sed t he fir ep lac e fo r pro pe r fire pl ace a cc ord in g to yo ur ga s typ e or to purchase gas convers[...]
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Page 17
17 17 www .desatec h.com 1 16646-01A Figure 26 - Attaching Speed Control to Firebox Speed Control Control Shaft Locknut Control Knob Switch Bracket Blower Plug-In FIREPLACE INST ALLA TION Installing Optional Blower Accessories (Cont.) Duplex Outlet (Located underneath firebox floor against lower right outside wall) 5. Mo unt spee d cont rol box t[...]
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Page 18
www .desatec h.com 1 16646-01A 18 Figure 29 - Blower Wiring Diagram for Thermostat-Controlled Models Blower Wiring Diagram CAUTION: Label all wires prior to disconnection when servicing controls. W iring errors can cause improper and dangerous operation. V erify proper operation after servicing. Blue V a riable Fan Switch Fan Switch (N.O.) Green Wh[...]
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Page 19
19 19 www .desatec h.com 1 16646-01A FIREPLA CE INST ALLA TION Continued FIREPLACE INST ALLA TION Installing Gas Piping to Fireplace Location (Cont.) Connecting Fireplace to Gas Supply Checking Gas Connections CA UTION : Us e o nly new, bla ck i ron or s teel pip e. Int ernal ly-t inned copp er tubin g may be used in cer tain ar ea s. C hec k yo ur[...]
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Page 20
www .desatec h.com 1 16646-01A 20 Figure 33 - Equipment Shutoff V alve Open Closed Equipment Shutoff V alve Figure 35 - Checking Gas Joints for Natural Gas Fireplace Figure 34 - Checking Gas Joints for Propane/LP Gas Fireplace Propane/LP Supply T ank Gas V alve Equipment Shutoff V alve Gas Meter Gas V alve Equipment Shutoff V alve FIREPLA CE INST A[...]
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Page 21
21 21 www .desatec h.com 1 16646-01A FIREPLA CE INST ALLA TION Continued FIREPLACE INST ALLA TION Installing Optional Wireless Hand-Held Remote Control - GHRCB and GHRCTB Series Removing/Replacing Glass Door INST ALLING OPTIONAL WIRELESS HAND- HELD REMOTE CONTROL - GHRCB AND GHRCTB SERIES NOTICE: Use only alkaline batteries (not included). Installi[...]
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Page 22
www .desatec h.com 1 16646-01A 22 Lock Unlock Glass Frame Assembly Screw Fi gu re 42 - Removing/Replacing Glass Door Hinge Removing Glass Door If replacement of glass is necessary , the entire assembly , glass and frame, must be replaced. If glass is broken, wear gloves and tape the remaining fragments onto the frame. 1. Remove screen assembly by p[...]
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Page 23
23 23 www .desatec h.com 1 16646-01A FIREPLA CE INST ALLA TION Continued FIREPLACE INST ALLA TION Installing Optional Brick Liner Model BL32D (Cont.) Installing Logs, Lava Rock and Glowing Embers Figure 44 - Installing Side Brick Panels Left Side Brick Panel INST ALLING LOGS, LA V A ROCK AND GLOWING EMBERS Each log is marked with a number . These n[...]
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Page 24
www .desatec h.com 1 16646-01A 24 OPERA TING FIREPLACE Installing Logs, Lava Rock and Glowing Embers (Cont.) For Y our Safety Read Before Lighting Lighting Instructions OPERA TING FIREPLACE FOR YOUR SAFETY READ BEFORE LIGHTING W ARNING: If you do not follow these instructions exa ctly , a fire or expl osion may resu lt causi ng prope rty damage, p[...]
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Page 25
25 25 www .desatec h.com 1 16646-01A OPERA TING FIREPLACE Lighting Instructions (Cont.) T o Turn Off Gas T o Appliance Manual Lighting Procedure Optional Hand-Held Remote Operation O F F P I L O T L O I H O N Figure 51 - Control V alve Piezo Ignitor Gas Control Knob V ariable Control Knob OPERA TING FIREPLACE Continued O F F P I L O T L O I H ON OF[...]
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Page 26
www .desatec h.com 1 16646-01A 26 Fi gu re 54 - Thermostat Hand-Held Remote Control Unit GHRCTB T urns Hand-Held Remote On or Off and Allows Y ou to Choose the Manual Setting Selects Auto Setting Increases Room T emperature in AUTO Mode Locks System to Prevent Accidental Ignition Digital Display Shows T emperature and Settings T urns Burners On or [...]
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Page 27
27 27 www .desatec h.com 1 16646-01A OPERA TING FIREPLACE Continued OPERA TING OPTIONAL BLOWER ACCESSOR Y Locate the blower controls by opening the lower louver panel on the fireplace. Blower controls are located on the right side of the switch bracket to the left just inside the louver panel. The BK manua l blower and the BKT therm ostati cally- [...]
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Page 28
www .desatec h.com 1 16646-01A 28 CLEANING AND MAINTENANCE Glass Door Pilot and Burners Logs V enting System C L E A N I N G A N D M A I N T E N A N C E W ARNING: T urn off fireplace and let cool before cleaning. C AU T IO N : Yo u m us t k e ep c o nt r ol ar e as , b ur n er s and c ir c ul a t in g ai r pa s sa g e wa y s of fi re p la c e cl [...]
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29 29 www .desatec h.com 1 16646-01A TR OUBLESHOOTING Note: All troubleshooting items are listed in order of operation. W ARNING: T urn off heater and let cool before servicing. Only a qualified service person should service and repair heater . CAUTION: Never use a wire, needle or similar object to clean pilot. This can damage pilot unit. POSSIBLE[...]
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Page 30
www .desatec h.com 1 16646-01A 30 TROUBLESHOOTING OBSERVED PROBLEM Burner does not light after pilot is lit Delayed ignition burner Burner backfiring during combustion Slight smoke or odor during initial opera - tion Heater produces a whistling noise when burner is lit Glass soots Fireplace produces a clicking/ticking noise just after burners are [...]
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Page 31
31 31 www .desatec h.com 1 16646-01A TR OUBLESHOOTING Continued W ARNING: If you smell gas • Shut off gas supply . • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor ’ s phone. Follow the gas supplier ’ s instructions. •[...]
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Page 32
www .desatec h.com 1 16646-01A 32 6 7 21 18 19 10 13 2 11 20 8 22-2 22-6 22-4 22-5 22-3 22-1 1 14 9 12 17 3 15 4 16 5 16 9-3 9-2 9-1 9-13 9-14 9-18 9-15 9-16 9-19 9-4 9-5 9-9 9-7 9-8 9-6 9-12 9-10 9-11 9-17 ILLUSTRA TED P ARTS BREAKDOWN (V)T32N-A, (V)T32NB-A, (V)T32NR-A, (V)T32NRB-A (V)T32P-A, (V)T32PB-A, (V)T32PR-A, (V)T32PRB-A, CGDV32NR ILL USTRA[...]
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33 33 www .desatec h.com 1 16646-01A P ARTS LIST (V)T32N-A, (V)T32NB-A, (V)T32NR-A, (V)T32NRB-A (V)T32P-A, (V)T32PB-A, (V)T32PR-A, (V)T32PRB-A, CGDV32NR P ARTS LIST (V)T32N-A, (V)T32NB-A, (V)T32NR-A, (V)T32NRB-A, (V)T32P-A, (V)T32PB-A, (V)T32PR-A, (V)T32PRB-A, CGDV32NR This list contains replaceable parts used in your fireplace. When ordering part[...]
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Page 34
www .desatec h.com 1 16646-01A 34 CGDV32NR (V)T32N(R)-A (V)T32P(R)-A Btu 12,000/18,000 Btu/hr 1 1,000/17,000 Btu/hr Gas T ype Natural Propane/LP Ignition Piezo Piezo Manifold Pressure 3.5" w .c. 10.0" w .c. Minimum Inlet Supply Pressure 5.5" w .c. 1 1.0" w .c. D im e ns i on ( H x W x D) Fireplace (Actual size of firebox. 32 1 [...]
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Page 35
35 35 www .desatec h.com 1 16646-01A 1. Where will the product be used? � Living/Family Room � Office/W arehouse � Utility Shed/Outbuilding � Garage � Bedroom � Bathroom � Other 2. If you bought this product yourself, did you plan to purchase this type of product before going into the store? � Y es � No 3. Who selected the product[...]
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Page 36
www .desatec h.com 1 16646-01A 36 2701 Industrial Drive P .O. Box 90004 Bowling Green, KY 42102-9004 Postage Required T APE T APE[...]
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Page 37
37 37 www .desatec h.com 1 16646-01A T APE ACCESSORIES Purchase these fireplace accessories from your local retailer . If they can not supply these accessories, call DESA ʼ s Sales Department at 1-866-672-6040. for information. Y ou can also write to the address listed on the back page of this manual. BRICK LINER (Not Shown) BL32D - Refractory Br[...]
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Page 38
LIMITED WARRANTY DIRECT -VENT FIREPLACE DESA warrants this product to be free from defects in materials and components for two (2) years from the date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions. T o make a claim under this warranty the Bill of Sal[...]