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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Desa CGN10RL, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Desa CGN10RL should contain:
- informations concerning technical data of Desa CGN10RL
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Desa CGN10RL alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Desa CGN10RL, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Desa service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Desa CGN10RL.
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Table of contents for the manual
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Page 1
OWNER’S OPERA TION AND INST ALLA TION MANUAL INFRARED VENT -FREE NA TURAL GAS HEA TER Models: CGN10R and CGN10RL Save this manual for future reference. ® WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury, or loss of life. — Do not store or use gasoline or[...]
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Page 2
2 103549 GAS RESIDENTIAL HEA TERS SAFETY INFORMA TION W ARNINGS IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, oper- ate, or service this heater. Im- proper use of this heater can cause serious injury or death from burns, fire, explosion, and car- bon monoxide poisoning. DANGER: Carbon monoxide poisoning m[...]
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Page 3
3 103549 OWNER’S MANUAL Heater Cabinet Grill Guard Burners Front Panel Figure 1 - Vent-Free Natural Gas Heater Control Knob Piezo Ignitor Button PRODUCT IDENTIFICA TION Continued AIR FOR COMBUSTION AND VENTILA TION WARNING: This heater shall not be installed in a confined space unless provisions are pro- vided for adequate combustion and ventilat[...]
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Page 4
4 103549 GAS RESIDENTIAL HEA TERS DETERMINING AIR FLOW FOR HEATER LOCATION Determining if You Have a Confined or Unconfined Space Use this worksheet to determine if you have a confined or unconfined space. Space: Includes the room in which you will install heater plus any adjoining rooms with doorless passageways or ventilation grills bet ween the [...]
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Page 5
5 103549 OWNER’S MANUAL Or Remove Door into Adjoining Room, Option 3 Ventilation Grills Into Adjoining Room, Option 2 12" 12" Ventilation Grills into Adjoining Room, Option 1 Figure 2 - Ventilation Air from Inside Building Continued AIR FOR COMBUSTION AND VENTILA TION Continued Figure 3 - Ventilation Air from Outdoors Outlet Air Ventila[...]
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Page 6
6 103549 GAS RESIDENTIAL HEA TERS 36" 3" FLOOR CEILING Minimum Minimum To Top Surface Of Carpeting, Tile Or Other Combustible Material 8" Minimum From Sides Of Heater Right Side Left Side Figure 4 - Mounting Clearances As Viewed From Front of Heater INST ALLING TO W ALL NOTICE: A qualified service per- son must install heater. Follow[...]
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Page 7
7 103549 OWNER’S MANUAL Mounting Screw Locations 10 7/8" Minimum To Maintain 6" Clearance From Wall 7 3/4" 20 1/4" Minimum To Maintain 3" Clearance From Floor FLOOR JOINING WALL INST ALLING TO W ALL Continued INSTALLING HEATER TO WALL Marking Screw Locations 1. Determine where y ou will locate heater . WARNING: Maintain m[...]
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Page 8
8 103549 GAS RESIDENTIAL HEA TERS Manual Shutoff Valve * Figure 12 - Gas Connection * An A.G.A. design-certified manual shutoff valve with 1/8" NPT tap is an acceptable alternative to test gauge connection. Purchase the optional A.G.A. design-certified manual shutoff valve from your dealer. See Accessory , page 12. Tee Joint Reducer Bushing to[...]
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Page 9
9 103549 OWNER’S MANUAL ON POSITION OFF POSITION CHECKING GAS CONNECTIONS PRESSURE TESTING HEATER GAS CONNECTIONS 1. Open manual shutoff v alve (see Figure 13). 2. Open main gas valv e located on or near gas meter . 3. Make sure control knob of heater is in the OFF position. 4. Check all joints from manual shutof f valv e to control valv e (see F[...]
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Page 10
10 103549 GAS RESIDENTIAL HEA TERS T O SELECT HEA TING LEVEL Pilot Burner Thermocouple Figure 16 - Pilot 7. Keep contr ol knob pressed in f or 10 seconds after lighting pilot. After 10 seconds, release contr ol knob . Note: If pilot goes out, r epeat steps 3 through 7. OPERA TING HEA TER LIGHTING INSTRUCTIONS Figure 15 - Control Knob In The OFF Pos[...]
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Page 11
11 103549 OWNER’S MANUAL Control Knobs Burners LOW OFF PILOT HIGH OFF PILOT OFF Figure 17 - Burner Patterns OPERA TING HEA TER Continued T O TURN OFF GAS T O APPLIANCE Shutting Off Heater 1. T ur n control knob clockwise to the OFF position. Shutting Off Burner Only (pilot stays lit) 1. T urn contr ol knob clockwise to the PILO T position. MANUAL[...]
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Page 12
12 103549 GAS RESIDENTIAL HEA TERS TROUBLESHOOTING Note: All Trouble Shooting items are listed in order of operation. WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater. CAUTION: Never use a wire, needle, or similar object to clean ODS/ pilot. This can damage ODS/pilot unit. MANU[...]
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Page 13
13 103549 OWNER’S MANUAL REMEDY 1. Press in control knob fully 2. After ODS/pilot lights, keep control knob pressed in 10 seconds 3. Fully open manual shut-of f valve 4. Hand tighten until snug, then tighten 1/4 turn more 5. A) Contact local natural gas compan y B) Clean ODS/pilot (see Cleaning and Maintenance , page 15) or replace ODS/pilot asse[...]
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Page 14
14 103549 GAS RESIDENTIAL HEA TERS When gas pressure is too low • pilot will not stay lit • burner(s) will ha ve delayed ignition • heater will not produce specif ied heat TROUBLESHOOTING Continued TECHNICAL SER VICE You may have further questions about in- stallation, operation, or Trouble Shooting. If so, contact DESA International’s Tech[...]
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Page 15
15 103549 OWNER’S MANUAL CLEANING AND MAINTENANCE WARNING: Turn off heater and let cool before cleaning. CAUTION: You must keep control areas, burner, and circu- lating air passageways of heater clean. Inspect these areas of heater before each use. Have heater inspected yearly by a quali- fied service person. Heater may need more frequent cleanin[...]
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Page 16
16 103549 GAS RESIDENTIAL HEA TERS 23 GRH VP11A GRH VP11A 21 20 19 18 17 14 15 16 13 10 12 9 9 11 22 7 8 6 6 5 4 3 2 1 A B 23 24 25 GRH VP11A GRH VP11A GRHpv013.U 25 7-1 7-2 ILLUSTRA TED PA R T S BREAKDOWN CGN10R CGN10RL HEATER EXPLODED VIEW ODS/PILOT[...]
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Page 17
17 103549 OWNER’S MANUAL P AR TS LIST CGN10R CGN10RL This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 15 of this manual. KEY PART NO. NUMBER DESCRIPTION QTY. 1 098304-01 Screw, #10 x 3/8" 2 2 099467-04 Front Panel Assembly,Earth Tone (CGN10R) 1 09946[...]
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Page 18
18 103549 GAS RESIDENTIAL HEA TERS NOTES _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _____________________[...]
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Page 19
19 103549 OWNER’S MANUAL NOTES _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _____________________________[...]
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Page 20
KEEP THIS WARRANTY W ARRANTY INFORMA TION 103549-01 REV. A 03/97 2701 Industrial Drive P.O. Box 90004 Bowling Green, KY 42102-9004 DESA International warrants this product to be free from defects in materials and components for two (2) years from the date of first purchase, provided that the product has been properly in- stalled, operated and maint[...]