Desa CGS2718P, CGS2718N, CGS3124P, CGS3124P, CGS3124N, CLD3018PA, CLD3018NA, CLD3924PTA, CLD3924NTA manual

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The rules should oblige the seller to give the purchaser an operating instrucion of Desa CGS2718P, CGS2718N, CGS3124P, CGS3124P, CGS3124N, CLD3018PA, CLD3018NA, CLD3924PTA, CLD3924NTA, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Desa CGS2718P, CGS2718N, CGS3124P, CGS3124P, CGS3124N, CLD3018PA, CLD3018NA, CLD3924PTA, CLD3924NTA one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Desa CGS2718P, CGS2718N, CGS3124P, CGS3124P, CGS3124N, CLD3018PA, CLD3018NA, CLD3924PTA, CLD3924NTA. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Desa CGS2718P, CGS2718N, CGS3124P, CGS3124P, CGS3124N, CLD3018PA, CLD3018NA, CLD3924PTA, CLD3924NTA should contain:
- informations concerning technical data of Desa CGS2718P, CGS2718N, CGS3124P, CGS3124P, CGS3124N, CLD3018PA, CLD3018NA, CLD3924PTA, CLD3924NTA
- name of the manufacturer and a year of construction of the Desa CGS2718P, CGS2718N, CGS3124P, CGS3124P, CGS3124N, CLD3018PA, CLD3018NA, CLD3924PTA, CLD3924NTA item
- rules of operation, control and maintenance of the Desa CGS2718P, CGS2718N, CGS3124P, CGS3124P, CGS3124N, CLD3018PA, CLD3018NA, CLD3924PTA, CLD3924NTA item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Desa CGS2718P, CGS2718N, CGS3124P, CGS3124P, CGS3124N, CLD3018PA, CLD3018NA, CLD3924PTA, CLD3924NTA alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Desa CGS2718P, CGS2718N, CGS3124P, CGS3124P, CGS3124N, CLD3018PA, CLD3018NA, CLD3924PTA, CLD3924NTA, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Desa service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Desa CGS2718P, CGS2718N, CGS3124P, CGS3124P, CGS3124N, CLD3018PA, CLD3018NA, CLD3924PTA, CLD3924NTA.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Desa CGS2718P, CGS2718N, CGS3124P, CGS3124P, CGS3124N, CLD3018PA, CLD3018NA, CLD3924PTA, CLD3924NTA item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    ROY AL ENGLISH OAK AND WINCHESTER OAK UNVENTED (VENT -FREE) GAS LOG HEA TER OWNER’S OPERATION AND INSTALLATION MANUAL Save this manual for future reference. Save this manual for future reference. For more information, visit www.desatech.com For more information, visit www.desatech.com 18" and 24" Variable Manually- Controlled Models CGS[...]

  • Page 2

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 2 TABLE OF CONTENTS SAFETY INFORMATION SAFETY INFORMA TION DANGER: Carbon monoxide poisoning may lead to death! Carbon Monoxide Poisoning: Early signs of carbon monoxide poisoning resemble the flu, with headaches, dizziness, or nausea. If you have these[...]

  • Page 3

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 3 3 1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases. 2. Do not place propane/LP supply tank(s) inside any structure. Lo- cate propane/LP supply tank(s) outd[...]

  • Page 4

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 4 LOCAL CODES UNPACKING PRODUCT FEATURES AIR FOR COMBUSTION AND VENTILATION Providing Adequate Ventilation LOCAL CODES Install and use heater with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel G[...]

  • Page 5

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 5 5 AIR FOR COMBUSTION AND VENTILATION Providing Adequate Ventilation (Cont.) Determining Fresh-Air Flow For Heater Location Unusually tight construction is defined as construction where: a. walls and ceilings exposed to the outside atmosphere have a co[...]

  • Page 6

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 6 AIR FOR COMBUSTION AND VENTILATION Ventilation Air INSTALLATION AIR FOR COMBUSTION AND VENTILA TION Continued VENTILATION AIR Ventilation Air From Inside Building This fresh air would come from an adjoining unconfined space. When ventilating to an adj[...]

  • Page 7

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 7 7 INSTALLATION Check Gas Type Installation and Clearances WARNING: Never install the heater • in a bedroom or bathroom unless installed as a vented appliance (Variable Manually-Controlled Models Only) (see page 10) • in a recreational vehicle • [...]

  • Page 8

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 8 INSTALLATION Installation and Clearances (Cont.) INST ALLA TION Continued Minimum Noncombustible Material Clearances If Not Using Mantel Note: If using a mantel, proceed to If Using Mantel . If not using a mantel, follow the information below. You mus[...]

  • Page 9

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 9 9 INSTALLATION Mantel Clearances Floor Clearances INST ALLA TION Continued MANTEL CLEARANCES In addition to meeting noncombustible material clearances, you must also meet required clearances between fireplace opening and mantel shelf. If you do not me[...]

  • Page 10

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 10 INSTALLATION Installing Damper Clamp Accessory For Vented Operation Installing Heater Base Assembly INST ALLA TION Continued Area of Various Standard Round Flues Diameter (ins.) Area (sq. ins.) 5" 20 sq. inches 6" 29 sq. inches 7" 39 s[...]

  • Page 11

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 11 11 INSTALLATION Installing Heater Base Assembly (Cont.) Connecting To Gas Supply INST ALLA TION Continued 7. Mark screw locations through holes in mounting brackets (see Figure 12). If installing in a brick-bottom fireplace, mark screw locations in m[...]

  • Page 12

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 12 INSTALLATION Connecting To Gas Supply (Cont.) Checking Gas Connections INST ALLA TION Continued Installation must include a equipment shutoff valve, union, and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap mus[...]

  • Page 13

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 13 13 INSTALLATION Checking Gas Connections (Cont.) Installing Logs, Models CGS2718P, CGS2718N, CGS3124P and CGS3124N INST ALLA TION Continued Pressure Testing Heater Gas Connections 1. Open equipment shutoff valve (see Figure 15). 2. Open main gas valv[...]

  • Page 14

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 14 INSTALLATION Installing Logs, Models CGS2718P, CGS2718N, CGS3124P and CGS3124N (Cont.) Installing Logs, Models CLD3018PA, CLD3018NA, CLD3924PTA and CLD3924NTA INST ALLA TION Continued Figure 19 - Installing Front Log Front Log (#2) Notch Tabs of Grat[...]

  • Page 15

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 15 15 INSTALLATION Installing Logs, Models CLD3018PA, CLD3018NA, CLD3924PTA and CLD3924NTA (Cont.) OPERATING HEATER Manually-Controlled Models For Your Safety Read Before Lighting INST ALLA TION Continued Figure 22 - Installing Back Log (#2) Figure 24 -[...]

  • Page 16

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 16 OPERATING HEATER Manually-Controlled Models Lighting Instructions Variable Control Operation OPERA TING HEA TER Continued WARNING: Do not operate heater between PILOT and HIGH positions. 1. STOP! Read the safety inf ormation page 15, column 2. 2. Mak[...]

  • Page 17

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 17 17 OPERATING HEATER Manually-Controlled Models To Turn Off Gas To Appliance Manual Lighting Procedure OPERATING HEATER Thermostatically-Controlled Models For Your Safety Read Before Lighting Lighting Instructions Shutting Off Heater 1. Press in and t[...]

  • Page 18

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 18 OPERATING HEATER Thermostatically-Controlled Models Lighting Instructions (Cont.) To Turn Off Gas To Appliance Thermostat Control Operation Manual Lighting Procedure OPERA TING HEA TER Continued CAUTION: Do not try to adjust heating levels by using t[...]

  • Page 19

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 19 19 INSPECTING BURNERS Pilot Flame Pattern Burner Primary Air Holes Main Burner CLEANING AND MAINTENANCE ODS/Pilot And Burner Cleaning Burner Injector Holder and Pilot Air Inlet Hole BURNER PRIMARY AIR HOLES Air is drawn into the burner through the ho[...]

  • Page 20

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 20 4. Check the injector holder located at the end of the burner tube again. Remove any large particles of dust, dirt, lint, or pet hairs with a soft cloth or vacuum cleaner nozzle. 5. Blow air into the primary air holes on the injector holder . 6. In c[...]

  • Page 21

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 21 21 TROUBLESHOOTING TROUBLESHOOTING WARNING: Turn off and un- plug heater and let cool before servicing. Only a qualified ser- vice person should service and repair heater. CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This [...]

  • Page 22

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 22 TROUBLESHOOTING Continued OBSERVED PROBLEM Burner does light after ODS/pilot is lit Delayed ignition of burner Burner backfiring during combustion Slight smoke or odor during initial operation Moisture/condensation noticed on windows Heater produces [...]

  • Page 23

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 23 23 TROUBLESHOOTING TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas suppli[...]

  • Page 24

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 24 OPTIONAL POSITIONING OF THERMOST A T SENSING BULB For Masonry and Factory-built Metal Fireplace If your log set cycles to pilot, but the room temperature drops to a lower than ideal comfort level before the log set comes back on, you may want to repo[...]

  • Page 25

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 25 25 SPECIFICATIONS SPECIFICA TIONS 18" Model 18" Model 24" Model 24" model (CGS2718P) (CLD3018PA) (CGS3124P) (CLD3924PTA) Btu (Variable) 16,000/27,000 16,000/30,000 16,000/31,500 20,000/39,000 Type Gas Propane/LP Only Propane/LP On[...]

  • Page 26

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 26 ILLUSTRA TED P AR TS BREAKDOWN Variable Manually-Controlled Winchester Oak Models CGS2718N, CGS2718P CGS3124N, CGS3124P 4 2 1 3 12 21 10 11 21 7 21 5 6 8 9 15 14 16 19 22 18 13 19 17 20 18 Natural Gas Pilot Shown ILLUSTRATED PARTS BREAKDOWN Models CG[...]

  • Page 27

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 27 27 PARTS LIST Models CGS2718N, CGS2718P, CGS3124N and CGS3124P P ARTS LIST Variable Manually-Controlled Winchester Oak Models This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacem[...]

  • Page 28

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 28 ILLUSTRA TED P AR TS BREAKDOWN Variable Manually-Controlled Royal English Oak Model CLD3018NA CLD3018PA ILLUSTRATED PARTS BREAKDOWN Models CLD3018NA and CLD3018PA 23 20 10 11 12 20 7 20 20 5 6 9 8 15 14 16 18 21 17 13 18 22 19 17 2 1 3 4 Natural Gas [...]

  • Page 29

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 29 29 PARTS LIST Models CLD3018NA and CLD3018PA P ARTS LIST Variable Manually-Controlled Royal English Oak Model This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on pag[...]

  • Page 30

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 30 ILLUSTRA TED P AR TS BREAKDOWN Thermostatically-Controlled Royal English Oak Model CLD3924NTA CLD3924PTA ILLUSTRATED PARTS BREAKDOWN Models CLD3924NTA and CLD3924PTA 12 2 1 3 4 18 16 17 20 10 9 5 11 23 7 6 19 8 21 13 19 14 19 19 22 15 17 19 Natural G[...]

  • Page 31

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 31 31 PARTS LIST Models CLD3924NTA and CLD3924PTA P ARTS LIST Thermostatically-Controlled Royal English Oak Model This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on pa[...]

  • Page 32

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 32 ACCESSORIES Purchase these fireplace accessories from your local dealer. If they can not supply these accessories, either contact your nearest Parts Central or call DESA International’s Sales Department at 1-866-672-6040 for information. You can al[...]

  • Page 33

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 33 33 1. Where will the product be used? ❍ Living/Family Room ❍ Office/W arehouse ❍ Utility Shed/Outbuilding ❍ Garage ❍ Bedroom ❍ Bathroom ❍ Other 2. If you bought this product yourself, did you plan to purchase this type of product before[...]

  • Page 34

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 34 2701 Industrial Drive P.O. Box 90004 Bowling Green, KY 42102-9004 Postage Required[...]

  • Page 35

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 35 35 NOTES _______________________________________________________________________________________________ _______________________________________________________________________________________________ _________________________________________________[...]

  • Page 36

    107068 For more information, visit www.desatech.com For more information, visit www.desatech.com 36 2701 Industrial Drive P.O. Box 90004 Bowling Green, KY 42102-9004 www.desatech.com KEEP THIS WARRANTY W ARRANTY INFORMA TION Always specify model and serial numbers when communicating with the factory. We reserve the right to amend these specificatio[...]