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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Desa CSDBN, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Desa CSDBN one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Desa CSDBN. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Desa CSDBN should contain:
- informations concerning technical data of Desa CSDBN
- name of the manufacturer and a year of construction of the Desa CSDBN item
- rules of operation, control and maintenance of the Desa CSDBN item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Desa CSDBN alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Desa CSDBN, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Desa service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Desa CSDBN.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Desa CSDBN item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
NA TURAL GAS BURNER SYSTEM MODEL SDVBNC WITH PROP ANE/LP GAS BURNER SYSTEM CONVERSION KIT REMOTE READY FOR YOUR SAFETY WHAT TO DO IF YOU SMELL GAS • Do not try to light any appliance. • Do not touch any electrical switch • Do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Follow the gas s[...]
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Page 2
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 2 SAFETY INFORMA TION IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate, or service this stove and burner system. Improper use of this stove and burner system can cause serious injury or death from bur[...]
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Page 3
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 3 3 SAFETY INFORMA TION Continued PRODUCT IDENTIFICA TION Figure 1 - Comfort Glow Direct-Vent Burner System Shown Installed in Approved Comfort Glow Cast Iron Stove Body (Models CSDBN and CSDPBN) 6. Carefully supervise young children when they are i[...]
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Page 4
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 4 LOCATION AND SPACE REQUIREMENTS Determine the safest and most efficient location for your cast iron stove. Make sure that rafters and wall studs are not in the way of the venting system. Choose a location where the heat output is not affected by d[...]
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Page 5
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 5 5 6 " (15.24 cm) 4 " (10.16 c m Front 4" (10.16 cm) from Front Ceiling Floor from Back Wall 29" (73.66 cm) 42" (106.68 cm) 36" (91.44 cm) 4" 4" (10.16 cm) (10.16 cm) Figure 3 - Clearances for Standard Instal[...]
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Page 6
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 6 STOVE AND BURNER SYSTEM ASSEMBL Y Continued STOVE AND BURNER SYSTEM ASSEMBLY Removing/Replacing Glass Door Installing Optional Blower Accessory REMOVING/REPLACING DOORS AND GLASS You must remove doors and glass panel to install logs, lava rock, an[...]
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Page 7
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 7 7 STOVE AND BURNER SYSTEM ASSEMBL Y Continued 4. Thermostat Blower Onl y: Attach thermal switch and bracket to inside rear cover wall with two hex head screws provided as shown in Figure 10. After securing bracket to rear cover , care- fully bend [...]
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Page 8
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 8 7. Remove original pilot orifice using needlenose pliers or fin- gertip s. Replace with the pilot orifice supplied with conversion kit. Note: The new pilo t o rifice has 014 LP stamped on it f or identification purposes (see Figur e 15) . 8. Place[...]
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Page 9
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 9 9 STOVE AND BURNER SYSTEM ASSEMBL Y Continued Thermocouple Thermopile Pilot Target Figure 16 - Pilot Target Alignment Gas Control Valve Conversion If your burner system is natural gas, do not install conversion kit. This kit is for users with prop[...]
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Page 10
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 10 TPTH TPTH TP TP TH TH LOCATION OF VENT TERMINATION When locating vent termination, it is important to observe the minimum clearances shown in Figure 23, page 11. *Check with local codes or with the current CAN/CSA B149[.1 or .2] Installation Code[...]
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Page 11
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 11 11 Fixed Closed Openable Fixed Closed Openable V V V V V V V V X X V X G G J F B B K N H I A N E L D B M A C B V V A G G B TERMINA TION CAP AIR SUPPL Y INLET GAS METER RESTRICTED AREA (TERMINA TION PROHIBITED) A = clearance above grade, veranda, [...]
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Page 12
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 12 WARNING: Read all instructions completely and thoroughly before attempting installation. Failure to do so could result in serious injury, property damage or loss of life. Operation of improperly installed and maintained venting system could resul[...]
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Page 13
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 13 13 INSTALLATION FOR HORIZONTAL TERMINATION Snorkel terminations are available for terminations requiring a vertical rise on the exterior of the building (see Figures 24 and 25). Snorkel kit VKS-47-K is also available (see page 19). Fol- low the s[...]
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Page 14
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 14 VENTING INST ALLA TION Continued Figure 28 - Installing Horizontal Vent Cap (Noncombustible Exterior) WARNING: Do not recess vent termination in to any wall. This will cause a fire hazard. Figure 29 - Installing Vinyl Siding Standoff (Combustible[...]
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Page 15
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 15 15 Figure 33 - Horizontal Termination Configuration for Venting Using Two 90 ° Elbows with Termination at 90 ° with Stove Figure 31 - Horizontal Termination Configuration for Venting Using One 90 ° Elbow Horizontal V enting V ertical (V) Horiz[...]
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Page 16
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 16 1. Determine the route your vertical venting will take. If ceiling joists, roof rafters, or other framing will obstruct the venting system, consider an offset (see Figure 34) to avoid cutting load bearing members. Note: Pay special attention to t[...]
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Page 17
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 17 17 Vertical Termination Configurations Figure 38 through 41 show four different configurations for vertical termination. All connections must be sealed with high temperature silicone sealant as specified in the second warning statement on page 12[...]
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Page 18
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 18 Figure 40 - Vertical Venting Configuration Using Two 90 ° Elbows VENTING INST ALLA TION Continued Figure 39 - Vertical Venting Configuration Using Two 90 ° Elbows with Two Horizontal Runs Note: Install restrictor into 4" (10.16 cm) collar [...]
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Page 19
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 19 19 VENTING INST ALLA TION Continued HIGH ALTITUDE INSTALLATION Your cast iron stove and direct-vent burner system has been CSA tested and approved for operation at altitudes in the USA from 0- 2000 ft. (0-609 m) and in Canada from 0-4500 ft. (0-1[...]
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Page 20
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 20 CAUTION: Use only new, black iron or steel pipe. Internally-tinned copper tubing may be used in cer- tain areas. Check your local codes. Use pipe of 1/2" (12.7 mm) diameter or greater to allow proper gas volume to burner system. If pipe is t[...]
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Page 21
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 21 21 WARNING: Use pipe joint sealant that is resistant to liquid petroleum (LP) gas. We recommend that you install a sediment trap/drip leg in supply line as shown in Figure 43, page 20. Locate sediment trap/drip leg where it is within reach for cl[...]
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Page 22
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 22 TPTH TPTH TP TP TH TH Figure 48 - Control Valve Terminals To Control Switch or Optional Accessory INSTALLING OPTIONAL WALL MOUNT SWITCH - GWMS2 1. Connect one terminal of 25 ft. wire for the wall switch to the TPTH terminal on the valve. Connect [...]
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Page 23
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 23 23 STOVE AND BURNER SYSTEM INST ALLA TION Continued INSTALLING OPTIONAL WALL MOUNTED THERMOSTAT - GWMT1 WARNING: Installation must be done by a qualified installer familiar with low voltage wiring procedures. WARNING: Do not connect this thermost[...]
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Page 24
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 24 It is very important to install these logs exactly as instructed in Figures 55 through 58. Do not modify logs. Only use logs supplied with freestanding burner system. Do not use if any log(s) are broken (see Replacement Parts , page 33). 1 . Remo[...]
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Page 25
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 25 25 STOVE AND BURNER SYSTEM INST ALLA TION Continued 3 4 Figure 57 - Installing Log No. 3 Figure 58 - Installing Log No. 4 WARNING: The glass door must be securely in place before running this burner system. Do not run this burner system if glass [...]
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Page 26
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 26 OPTIONAL HAND-HELD REMOTE OPERATION Figure 61 - Setting the Selector Switch, Gas Control Knob, and Variable Control Knob for Remote Operation HI LO IN OUT Selector Switch in Remote Position (Optional Remote Control) Variable Control Knob Gas Cont[...]
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Page 27
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 27 27 OPERA TING STOVE WITH BURNER SYSTEM Continued OPERATING STOVE AND BURNER SYSTEM Optional Hand-Held Remote Operation (Cont.) ON/OFF SERIES (MODEL GHRCB) Hold the control button on the hand-held remote until burner turns on. Hold the control but[...]
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Page 28
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 28 INSPECTING BURNERS Check pilot flame pattern and burner flame patterns often. PILOT ASSEMBLY The pilot assembly is factory preset for the proper flame height. Alterations may have occurred during shipping and handling. Call a qualified service pe[...]
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Page 29
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 29 29 CLEANING AND MAINTENANCE WARNING: Turn off burner system and let cool before cleaning. CAUTION: You must keep control areas, burners, and circulating air passageways of burner system and stove clean. Inspect these areas of burner sys- tem and [...]
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Page 30
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 30 TROUBLESHOOTING Note: All troubleshooting items are listed in order of operation. WARNING: Turn off burner system and let cool before servicing. Only a qualified service person should ser- vice and repair burner system or stove. CAUTION: Never us[...]
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Page 31
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 31 31 OBSERVED PROBLEM Burner does not light after pilot is lit Delayed ignition burner Burner backfiring during combustion Slight smoke or odor during initial operation Burner system produces a whistling noise when burner is lit Glass soots Burner [...]
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Page 32
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 32 TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neigh[...]
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Page 33
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 33 33 WIRING DIAGRAM CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing. Blue Variable Fan Switch Fan Switch (N.O.) Green White O[...]
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Page 34
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 34 TPTH TPTH TP TP TH TH 24 4 19 20 21 23 26-1 26-4 26-2 26-3 18 24 4 25 4 1 28 28 4 7 8 9 10 11 13 12 15 16 17 22 4 2 3 6 22 27 23 14 4 5 ILLUSTRA TED P AR TS BREAKDOWN MODEL SDVBNC ILLUSTRATED PARTS BREAKDOWN Model SDVBNC[...]
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Page 35
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 35 35 P ARTS LIST MODEL SDVBNC This list contains replaceable parts used in your burner system. When ordering parts, follow the instructions listed under Replace- ment Parts on page 33 of this manual. PARTS LIST Model SDVBNC KEY PART NO. NUMBER DESC[...]
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Page 36
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 36 ILLUSTRA TED P AR TS BREAKDOWN STOVE CHASSIS MODELS CSDBN AND CSDPBN ILLUSTRATED PARTS BREAKDOWN Models CSDBN and CSDPBN 5 6-3 5 5 5 3 4 7 6-1 6-2 5 2 1R 1C 1L[...]
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Page 37
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 37 37 P ARTS LIST STOVE CHASSIS This list contains replaceable parts used in your stove. When ordering parts, follow the instructions listed under Replacement Parts on page 33 of this manual. PARTS LIST Models CSDBN and CSDPBN KEY PART NUMBER NO. CS[...]
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Page 38
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 38 ACCESSORIES Purchase these stove and burner system accessories from your local dealer. If they can not supply these accessories, call DESA's Sales Department at 1-866-672-6040 for information. You can also write to the address listed on the [...]
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Page 39
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 39 39 1. Where will the product be used? ❍ Living/F amily Room ❍ Office/W arehouse ❍ Utility Shed/Outbuilding ❍ Garage ❍ Bedroom ❍ Bathroom ❍ Other 2. If you bought this product y ourself, did y ou plan to purchase this type of product[...]
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Page 40
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 40 2701 Industrial Drive P.O. Box 90004 Bowling Green, KY 42102-9004 Postage Required T APE T APE[...]
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Page 41
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 41 41 NOTES _______________________________________________________________________________________________ _______________________________________________________________________________________________ _____________________________________________[...]
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Page 42
111739-01A For more information, visit www.desatech.com For more information, visit www.desatech.com 42 W ARRANTY INFORMA TION DESA LIMITED WARRANTY DIRECT-VENT BURNER SYSTEM AND STOVE CHASSIS DESA warrants this product to be free from defects in materials and components for two (2) years from the date of first purchase, provided that the product h[...]