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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Desa GWN10, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Desa GWN10 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Desa GWN10. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Desa GWN10 should contain:
- informations concerning technical data of Desa GWN10
- name of the manufacturer and a year of construction of the Desa GWN10 item
- rules of operation, control and maintenance of the Desa GWN10 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Desa GWN10 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Desa GWN10, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Desa service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Desa GWN10.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Desa GWN10 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
VENT -FREE GAS HEA TER SAFETY INFORMA TION AND INST ALLA TION MANUAL Save this manual for future reference. Save this manual for future reference. For more information, visit www.desatech.com For more information, visit www.desatech.com TM WARNING: This is an unvented gas-fired heater. It uses air (oxy- gen) from the room in which it is installed. [...]
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Page 2
107902-01D 2 For more information, visit www.desatech.com For more information, visit www.desatech.com SAFETY INFORMA TION WARNINGS IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate, or ser- vice this heater. Improper use of this heater can cause serious injury or death from burns, fire, explosion, el[...]
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Page 3
107902-01D 3 3 For more information, visit www.desatech.com For more information, visit www.desatech.com SAFETY INFORMATION UNPACKING PRODUCT IDENTIFICATION PRODUCT FEATURES LOCAL CODES 4. If you smell gas • Shut off gas supply • Do not try to light any appliance • Do not touch any electrical switch; do not use any phone in your building • [...]
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Page 4
107902-01D 4 For more information, visit www.desatech.com For more information, visit www.desatech.com AIR FOR COMBUSTION AND VENTILA TION WARNING: This heater shall not be installed in a confined space or unusually tight construction un- less provisions are provided for adequate combus- tion and ventilation air. Read the following instruc- tions t[...]
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Page 5
107902-01D 5 5 For more information, visit www.desatech.com For more information, visit www.desatech.com WARNING: If the area in which the heater may be operated is smaller than that defined as an uncon- fined space or if the building is of unusually tight construction, provide adequate combustion and ven- tilation air by one of the methods describ[...]
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Page 6
107902-01D 6 For more information, visit www.desatech.com For more information, visit www.desatech.com 36" 3" CEILING Minimum Minimum To T Of Car p etin g , 6" Blueflame 8" Plaque Minimum From Sides Of Heater Right Side Left Side INSTALLATION Check Gas Type INST ALLA TION NOTICE: This heater is intended for use as supple- mental[...]
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Page 7
107902-01D 7 7 For more information, visit www.desatech.com For more information, visit www.desatech.com INSTALLATION Installation Items Locating Heater Installing Heater To Wall INST ALLA TION Continued Figure 5 - Mounting Screw Locations Mounting Screw Locations 8 7 / 8 " Blue Flame 10 7 / 8 " Plaque Minimum To Maintain 6" Clearanc[...]
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Page 8
107902-01D 8 For more information, visit www.desatech.com For more information, visit www.desatech.com Figure 11 - Installing Bottom Mounting Screw CONNECTING TO GAS SUPPLY WARNING: This appliance requires a 3/8" NPT (National Pipe Thread) inlet connection to the pres- sure regulator. WARNING: A qualified service person must con- nect heater t[...]
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Page 9
107902-01D 9 9 For more information, visit www.desatech.com For more information, visit www.desatech.com INST ALLA TION Continued INSTALLATION Connecting To Gas Supply (Cont.) Checking Gas Connections Figure 13 - Gas Connection * A CSA design-certified equipment shutoff valve with 1/8" NPT tap is an acceptable alternative to test gauge connect[...]
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Page 10
107902-01D 10 For more information, visit www.desatech.com For more information, visit www.desatech.com ON POSITI O O F POS I Figure 14 - Equipment Shutoff Valve Equipment Shutoff Valve Open Closed Propane/LP Supply Tank Control Valve Location Figure 16 - Checking Gas Joints for Propane/LP Gas Figure 15 - Checking Gas Joints for Natural Gas Control[...]
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Page 11
107902-01D 11 11 For more information, visit www.desatech.com For more information, visit www.desatech.com OPERA TING HEA TER FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing prop- erty damage, personal injury or loss of life. A. This appliance has a pilot which mu[...]
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Page 12
107902-01D 12 For more information, visit www.desatech.com For more information, visit www.desatech.com OFF PILOT IGNITOR LOW HIGH OPERA TING HEA TER Continued TO TURN OFF GAS TO APPLIANCE 1. Remove fr ont panel (see Figure 10, page 8). 2. Follo w steps 1 through 5 under Lighting Instructions, page 11. 3. With contr ol knob pressed in, strik e matc[...]
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Page 13
107902-01D 13 13 For more information, visit www.desatech.com For more information, visit www.desatech.com LOW OFF PILOT HIGH OFF PILOT OFF WARNING: When running heater, set control knob at LOW or HIGH locked positions. Never set control knob between locked positions. Poor combustion and higher levels of carbon monoxide may result. CAUTION: Do not [...]
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Page 14
107902-01D 14 For more information, visit www.desatech.com For more information, visit www.desatech.com IGNITOR PILO T LO O F F HI CAUTION: Do not try to adjust heating levels by using the equipment shutoff valve. Figure 22 - Control Knob In The OFF Position Figure 23 - Pilot Shutting Off Heater 1. T urn control knob clockwise Clockwise to the OFF [...]
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Page 15
107902-01D 15 15 For more information, visit www.desatech.com For more information, visit www.desatech.com GRH/OV 007 GOOD PILOT/LP GRH/OV 008 BAD PILOT/LP 1/2 GLASS HEIGHT 1/2 GLASS HEIGHT INSPECTING BURNER Check pilot flame pattern and burner flame pattern often. PILOT FLAME PATTERN Figure 24 shows a correct pilot flame pattern. Figure 25 shows a[...]
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Page 16
107902-01D 16 For more information, visit www.desatech.com For more information, visit www.desatech.com CLEANING AND MAINTENANCE WARNING: Turn off heater and let cool before cleaning. CAUTION: You must keep control areas, burner, and circulating air passageways of heater clean. In- spect these areas of heater before each use. Have heater inspected [...]
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Page 17
107902-01D 17 17 For more information, visit www.desatech.com For more information, visit www.desatech.com TROUBLESHOOTING WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater. POSSIBLE CAUSE 1. Ignitor electrode positioned wrong 2. Ignitor electrode broken 3. Ignitor electrode not[...]
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Page 18
107902-01D 18 For more information, visit www.desatech.com For more information, visit www.desatech.com OBSERVED PROBLEM Burner does not light after ODS/pilot is lit Delayed ignition of burner Burner backfiring during combustion Burner plaque(s) does not glow (Infrared models only) Yellow flame during burner combustion Slight smoke or odor during i[...]
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Page 19
107902-01D 19 19 For more information, visit www.desatech.com For more information, visit www.desatech.com TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a ne[...]
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Page 20
107902-01D 20 For more information, visit www.desatech.com For more information, visit www.desatech.com GWP6 GWN6 GWP10 GWN10 ILLUSTRA TED P AR TS BREAKDOWN 10 12 11 1 2 3 4 5 6 7 9 8 10 13 14 15 17 18 21 22 25 20 24 23 19 26 27 16 ILLUSTRATED PARTS BREAKDOWN GWP6, GWN6, GWP10 and GWN10 PILOT[...]
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Page 21
107902-01D 21 21 For more information, visit www.desatech.com For more information, visit www.desatech.com P ARTS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 29 of this manual. KEY PART NUMBER FOR NO. GWP6 GWN6 GWP10 GWN10 DESCRIPTION QTY. 1 09830[...]
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Page 22
107902-01D 22 For more information, visit www.desatech.com For more information, visit www.desatech.com ILLUSTRA TED P AR TS BREAKDOWN GWRP10 GWRN10 ODS/PILOT 19 18 17 16 15 14 13 10 12 9 9 11 20 7 8 6 6 5 4 3 2 1 21 22 23 23 A B 7-2 7-1 ILLUSTRATED PARTS BREAKDOWN GWRP10 and GWRN10[...]
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Page 23
107902-01D 23 23 For more information, visit www.desatech.com For more information, visit www.desatech.com P ARTS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 29 of this manual. KEY PART NUMBER NO. GWRP10 GWRN10 DESCRIPTION QTY. 1 098304-01 098304-[...]
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Page 24
107902-01D 24 For more information, visit www.desatech.com For more information, visit www.desatech.com ILLUSTRA TED P AR TS BREAKDOWN GWP10T GWN10T 1 2 3 4 5 6 7 9 8 10 13 14 15 16 17 18 21 22 23 20 19 14 10 12 11 ILLUSTRATED PARTS BREAKDOWN GWP10T and GWN10T PILOT[...]
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Page 25
107902-01D 25 25 For more information, visit www.desatech.com For more information, visit www.desatech.com P ARTS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 29 of this manual. KEY PART NUMBER NO. GWP10T GWN10T DESCRIPTION QTY. 1 098304-01 098304-[...]
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Page 26
107902-01D 26 For more information, visit www.desatech.com For more information, visit www.desatech.com GWP6 GWP10 GWRP10 GWP10T Btu (Variable) 4,400/6,000 5,000/10,000 5,500/10,000 5,000/10,000 Type Gas Propane/LP Only Propane/LP Only Propane/LP Only Propane/LP Only Ignition Piezo Piezo Piezo Piezo Pressure Regulator Setting 8" W.C. 8" W[...]
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Page 27
107902-01D 27 27 For more information, visit www.desatech.com For more information, visit www.desatech.com EQUIPMENT SHUTOFF VALVE - GA5010 For all models. Equipment shutoff valve with 1/8" NPT tap. TECHNICAL SER VICE You may have further questions about installation, operation, or troubleshooting. If so, contact DESA International’s Technic[...]
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Page 28
107902-01D 28 For more information, visit www.desatech.com For more information, visit www.desatech.com Baltimore Electric 1348 Dixwell Avenue Hamden, CT 06514-0322 1-800-397-7553 203-248-7553 Parts Department Portable Heater Parts 342 N. County Rd. 400 East Valparaiso, IN 46383-9704 All States 219-462-7441 1-888-619-7060 sales@portableheaterparts.[...]
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Page 29
107902-01D 29 29 For more information, visit www.desatech.com For more information, visit www.desatech.com 1. Where will the product be used? ❍ Living/Family Room ❍ Office/W arehouse ❍ Utility Shed/Outbuilding ❍ Garage ❍ Bedroom ❍ Bathroom ❍ Other 2. If you bought this product yourself, did you plan to purchase this type of product be[...]
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Page 30
107902-01D 30 For more information, visit www.desatech.com For more information, visit www.desatech.com 2701 Industrial Drive P.O. Box 90004 Bowling Green, KY 42102-9004 Postage Required TM T APE T APE[...]
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Page 31
107902-01D 31 31 For more information, visit www.desatech.com For more information, visit www.desatech.com NOTES _______________________________________________________________________________________________ _______________________________________________________________________________________________ _____________________________________________[...]
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Page 32
107902-01D 32 For more information, visit www.desatech.com For more information, visit www.desatech.com LIMITED WARRANTY DESA INTERNATIONAL VENT-FREE RESIDENTIAL GAS HEATERS DESA International warrants this product to be free from defects in materials and components for two (2) years from the date of first purchase, provided that the product has be[...]