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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Desa HCA-18-RFP, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Desa HCA-18-RFP one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Desa HCA-18-RFP. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Desa HCA-18-RFP should contain:
- informations concerning technical data of Desa HCA-18-RFP
- name of the manufacturer and a year of construction of the Desa HCA-18-RFP item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Desa HCA-18-RFP alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Desa HCA-18-RFP, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Desa service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Desa HCA-18-RFP.
Why one should read the manuals?
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Sav e this manual for future reference. For more information, visit www .desatech.com W ARNING: If the information in this manual is not fol- lowed exactly , a fire or explosion may result causing property damage, personal injury or loss of life. — Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any[...]
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Page 2
www .desatech.com 1 15481-01A 2 W ARNING: Improper installation, adjustment, altera- tion, service or maintenance can cause injury or prop- erty damage. Refer to this manual for correct installation and operational procedures. For assistance or addi- tional information consult a qualified installer , service agency or the gas supplier . W ARN ING [...]
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Page 3
www .desatech.com 1 15481-01A 3 SAFETY INFORMA TION W ARN ING : Th is pro duc t co n- ta ins an d/o r gen era tes c he mic als kno wn t o the Sta te o f Cal ifo rni a to cause c anc er or b irt h def ect s or oth er rep rod uct ive ha rm. W ARNING: Keep flue open when operating unit. I M P O RT AN T : Re ad th is o w n e r’ s m a n u al c ar e f[...]
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Page 4
www .desatech.com 1 15481-01A 4 Ch ild ren an d ad ul ts sh ou ld be al ert ed t o t he ha zar d of h ig h te m- pe rat ure an d sho uld st ay aw ay to av oid bu rns or cl oth ing ig nit ion . 1. This appliance, as supplied, is only for use with the type of gas indicated on the rating plate. This a ppliance i s n ot conver tible for use with other [...]
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Page 5
www .desatech.com 1 15481-01A 5 UNP ACKING CA UTI ON: Do not re move th e data plates from the grate as - sembly . The data plates contain important warranty and safety information. 1. Remove log set assembly from carton. 2. Re mov e a ll pr ot ect ive pa ck agi ng ap pli ed to lo g se t f or shi pme nt. 3. Check all items for any shipping damage. [...]
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Page 6
www .desatech.com 1 15481-01A 6 PLACEMENT OF APPLIANCE Center the appliance in the fireplace. Make certain the g rate fron t feet s it inside t he front ed ge of the fireplace and that there is adequate clearance around the appliance for access and operation. CONNECTING TO GAS SUPPL Y W AR NI NG : A q u al ifi ed s er vi ce p er so n m u s t co [...]
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Page 7
www .desatech.com 1 15481-01A 7 INST ALLA TION Continued The appliance gas inlet connection is 3/8" NPT at the regulator , located at the rear of the appliance. IMPORT ANT : Hold appliance regulator with a wrench to prevent movement when connecting to inlet piping. CAUT ION: Use only ne w , black iron or steel pipe. Inter - nally-tinned copper[...]
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Page 8
www .desatech.com 1 15481-01A 8 INST ALLA TION Continued Figure 5 - Equipment Shutoff V alve Equipment Shutoff V alve Open Closed Figure 7 - Checking Gas Joints (Natural Gas Only) Control V alve Location Equipment Shutoff V alve Propane/LP Supply T ank Equipment Shutoff V alve Gas Meter Figure 6 - Checking Gas Joints (Propane/LP Gas Only) Control V[...]
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Page 9
www .desatech.com 1 15481-01A 9 3. Pl ace fibe r log pi ec es ra nd oml y on la va ro ck an d em be r mate ria l ar ou nd u nit (se e Fi gu re 10) . 4. Use remaining lava rock to blend the floor media together . Y our finished effect should resemble Figure 1 1. W ARNING: Failure to posi- tion the floor media as shown in Figures 8 through 1 1 or[...]
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Page 10
www .desatech.com 1 15481-01A 10 FOR YOUR SAFETY READ BEFORE LIGHTING W ARNING: Keep flue open when operating unit. W ARNING: If you do not fol- low these instructions exactly , a fire or explosion may result causing property damage, per- sonal injury or loss of life. A. This appliance has a pilot which must be lighted with a piezo ignitor . When[...]
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Page 11
www .desatech.com 1 15481-01A 1 1 OPERA TING HEA TER Continued 4. P r e s s M O D E b u t t o n u n t i l m o d e shows in display window of transmitter/ remote. Press up or down key to change set temperature. 5. T o set del ay ti me r , pr ess TIM ER but to n fo ll ow ed b y e it he r t he up or d ow n ke y . 6. T o c ha n g e t h e f l a me h ei [...]
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Page 12
www .desatech.com 1 15481-01A 12 CLEANING AND MAINTENANCE W ARNING: T urn off the ap- pliance and allow to cool before cleaning. CAUTION: Y ou must keep control areas, burners and circulating air passageways of fireplace clean. In spect these areas of fireplace before each use. Have firepl ace and chimney (if applicable) inspected yearly by a qu[...]
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Page 13
www .desatech.com 1 15481-01A 13 TROUBLESHOO TING Note: In normal operation, LED blinks once every two seconds; also, LED will be on for one second after every valid command received by the receiver/valve' these are not error codes. Failure codes can occur anytime after the pilot burner is lit. Failure code timing is 1/4 second on, 1/2 second [...]
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Page 14
www .desatech.com 1 15481-01A 14 OBSERVED PROBLEM Pilot burning, no gas to burner, valve knob "ON", wall switch "ON" Frequent pilot/burner outage problem REMEDY 1. Check wall switch and wires for proper connections. Jump - er wire acro ss termi nal s at wall switch. If burner comes on, replace defective wall switch. If okay , ju[...]
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Page 15
www .desatech.com 1 15481-01A 15 SPECIFICA TIONS HCA-24-RFN HCA-24-RFP HCA-18-RFN HCA-18-RFP HCM-24-RFN HCM-24-RFP HCM-18-RFN HCM-18-RFP HKE-24-RFN HKE-24-RFP HKE-18-RFN HKE-18-RFP Btu (V ariable) 45,000/67,000 43,000/65,000 41,000/56,000 42,000/51,000 T ype Gas Natural Gas Only Propane/LP Only Natural Gas Only Propane/LP Only Ignition Piezo Piezo [...]
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Page 16
www .desatech.com 1 15481-01A 16 ILL USTRA TED P ARTS BREAKDOWN HCA-24-RFN, HCA-24-RFP , HCA-18-RFN, HCA-18-RFP , HCM-24-RFN, HCM-24-RFP , HCM-18-RFN, HCM-18-RFP , HKE-24-RFN, HKE-24-RFP , HKE-18-RFN, HKE-18-RFP 1 3 7 6 5 4 2 8 9 10 12 13 17 15 16 1 1[...]
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Page 17
www .desatech.com 1 15481-01A 17 P ARTS LIST This list contains replaceable parts used in your heater . When ordering parts, follow the instructions listed under Replacement Parts on page 12 of this manual. P ART NUMBER HCA-24-RFN HCA-24-RFP HCA-18-RFN HCA-18-RFP KEY HCM-24-RFN HCM-24-RFP HCM-18-RFN HCM-18-RFP NO. HKE-24-RFN HKE-24-RFP HKE-18-RFN H[...]
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Page 18
www .desatech.com 1 15481-01A 18 ACCESSORIES Purchase these appliances from your local dealer . If they can not supply thes e acce ssor ies, call DESA at 1-866-672-6040 for referral informatioin. Y ou can also write to the address listed on the back page of this manual. EQUIPMENT SHUTOFF V AL VE GA5010 Equipment shutoff valve with 1/8" NPT tap[...]
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Page 19
www .desatech.com 1 15481-01A 19 _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ___________________________________________[...]
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Page 20
LIMITED WARRANTY VENT -FREE FIREBO X DESA warrants this product to be free from defects in materials and components for four (4) years from the date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions. T o make a claim under this warranty the Bill of Sale [...]