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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Desa VGC18NR/PR, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Desa VGC18NR/PR one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Desa VGC18NR/PR. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Desa VGC18NR/PR should contain:
- informations concerning technical data of Desa VGC18NR/PR
- name of the manufacturer and a year of construction of the Desa VGC18NR/PR item
- rules of operation, control and maintenance of the Desa VGC18NR/PR item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Desa VGC18NR/PR alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Desa VGC18NR/PR, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Desa service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Desa VGC18NR/PR.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Desa VGC18NR/PR item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
For more information, visit www .desatech.com W ARNING: If the information in this manual is not fol- ?[...]
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Page 2
www .desatech.com 1 19162-01A 2 SAFETy INFORMA TION T AbLE OF CONTENTS Safety Information ............................................... 2 Product Identication ........................................... 5 Local Codes......................................................... 5 Unpacking............................................................[...]
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Page 3
www .desatech.com 1 19162-01A 3 W ARNING: Do not allow fans ?[...]
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Page 4
www .desatech.com 1 19162-01A 4 SAFETy INFORMA TION Continued 1. This appliance is only for use with the type of gas indicated on the rating plate. This ap - pliance is not convertible for use with other gases. 2. Do not place propane/LP supply tank(s) in - side any structure. Locate propane/LP supply tank(s) outdoors (propane/LP units only). 3. If[...]
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Page 5
www .desatech.com 1 19162-01A 5 PRODUCT IDENTIFICA TION Figure 1 - Product Identication AUTO/ OFF/ON Switch Chassis UNP ACkING CAUTI ON: Do not remov e the - ?[...]
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Page 6
www .desatech.com 1 19162-01A 6 AIR FOR COMb USTION AND VENTILA TION W ARNING: This heater shall - [...]
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Page 7
www .desatech.com 1 19162-01A 7 AIR FOR COMb USTION AND VENTILA TION Continued Includes the room in which you will install replace plus any adjoining rooms with doorless pas - sageways or ventilation grills between the rooms. 1. Dete rmine the volume of the space (le ngth x width x height). Length x W idth x Height =_______[...]
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Page 8
www .desatech.com 1 19162-01A 8 AIR FOR COMb USTION AND VENTILA TION Continued Prov ide extra fresh air by usin g ventil ation grills or ducts. Y ou must provide two permanent openings: one within 12" of the ceiling and one within 12" of the oor . [...]
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Page 9
www .desatech.com 1 19162-01A 9 MINIMUM FIREpLACE CLEARANCE TO 18", 24", 30" Side W all 16" 42" Floor 5" [...]
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Page 10
www .desatech.com 1 19162-01A 10 INST ALLA TION Continued NOT ICE : Ma nua l c ontr ol heat ers If so, you must alway s run heate r ?[...]
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Page 11
www .desatech.com 1 19162-01A 1 1 INST ALLA TION Continued - ?[...]
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Page 12
www .desatech.com 1 19162-01A 12 INST ALLA TION Continued INST ALLING DAMpER CLAMp OpERA TION Note: When used as a vented heater , appliance must be installed only in a solid-fuel burning replace with a working ue and constructed of noncombustible material. If your heater is a m[...]
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Page 13
www .desatech.com 1 19162-01A 13 INST ALLA TION Continued Installation Items Needed • hardware package (provided with heater) • approved exible gas hose and ttings (not provided) (if allowed by local codes) • sealant (resistant to propane/LP gas, not pro - vided) • electric drill with 3/16” masonry drill bit Note: Install optional H[...]
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Page 14
www .desatech.com 1 19162-01A 14 Pipe Cap T ee Nipple Joint Installation Items Needed Before installing heater , make sure you have the items listed below . • external regulator (supplied by installer) • piping (check local codes) • sealant (resistant to propane/LP gas) • equipment shutoff valve * • test gauge connection * • sediment tr[...]
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Page 15
www .desatech.com 1 19162-01A 15 INST ALLA TION Continued W e recommend that you install a sediment trap in supp ly line as show n in Figur e 14. Locat e sed imen t trap where it is within reach for cleaning. Install in piping system between fuel supply and heater . Locate sediment trap where trapped matter is not likel y to freez e. A sedim ent tr[...]
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Page 16
www .desatech.com 1 19162-01A 16 pRESSURE TESTING HEA TER GAS CONNECTIONS 1. Open equipment shutoff valve (see Figure 15, page 15). 2. Open main gas valve located on or near gas meter for natural gas or open propane/LP supply tank valve. 3. Make sure control knob of heater is in the OFF position. 4. Chec k all joint s from gas met er to equip ment [...]
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Page 17
www .desatech.com 1 19162-01A 17 INST ALLA TION Continued 9. Co n n ec t w ir e s f ro m h ar dw ar e pa ck (w it h remote receiver bracket) to co ntro l valv e at the TPTH and TH locations as shown in Figu re 20. Connect other ends of these wires to remote receiver wires. Note: Make sure excess wire does not interfere with burner or pilot. 10. If [...]
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Page 18
www .desatech.com 1 19162-01A 18 INST ALLA TION Continued 2. Pl ace mid dle lo g in fro nt of U- bur ner an d ag ai ns t the edge s of plate as s how n in Figur e 24. 3. Place front left log (#3) onto pan burner be - tween log #2 and grate. Back of log #3 should t against front of log #2. Place front right log (#4) onto pan burner betwe en log #[...]
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Page 19
www .desatech.com 1 19162-01A 19 INST ALLA TION Continued Figure 28 - Installing Log #7 OPERA TING HEA TER FOR YOUR SAFETY W ARNING: If you do not fol- low these instructions exactly , ?[...]
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Page 20
www .desatech.com 1 19162-01A 20 7. With control knob pressed in, press and release ignitor button on left side of log set. This will light pilot. The pilot is attached to the front of U-shaped burner . If needed, keep pr essing ignitor button until pilot lights. Note: If pilot does not stay lit, contact a qualied service person or gas supplier [...]
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Page 21
www .desatech.com 1 19162-01A 21 OPERA TING HEA TER Continued OpTIONAL HAND-HELD REMOTE OpERA TION Note: All remote control accessories must be purchased separately (see Accessories, page 33). Follow instructions included with the remote contr ol. [...]
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Page 22
www .desatech.com 1 19162-01A 22 OPERA TING HEA TER Continued TO LOCK press both buttons on hand-held remote control until light stops ashing. Hand- held r emote control is now locked. If the re is on it will be turned off automatically . In the locked state, the light will not light up when any button is pressed. TO UNLOCK p re s s bo t h b [...]
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Page 23
www .desatech.com 1 19162-01A 23 INSPECTING b URNERS Check pilot ame pattern and burner ame pat - terns often. pILOT FLAME p A TTERN Figure 35 shows a correct pilot ame pattern. Figure 36 shows an incorrect pilot ame pattern. The incorrect pilot flame is not touching the thermocouple. This will cause the thermocouple to cool. When the t[...]
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Page 24
www .desatech.com 1 19162-01A 24 CLEANING AND MAINTENANCE W ARNING: T urn off heater ?[...]
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Page 25
www .desatech.com 1 19162-01A 25 TROUbLESHOO TING ?[...]
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Page 26
www .desatech.com 1 19162-01A 26 1. Con trol knob not fully pressed in 2. Control knob not pressed in long enough 3. Safety interlock system has been triggered 4. Equipment s hutoff valve not fully open 5. Pilot ame not touching ther - mocouple, which allows ther - mocouple to cool, causing pilot flame [...]
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Page 27
www .desatech.com 1 19162-01A 27 1. Residues from manufacturing processes and logs curing 1. Turning control knob to HI position when burners are cold 2. Air in gas line 3. Air passageways on heater blocked 4 . Dirty or partially clogged burner orice(s) 1 . When heated, vapors from furniture polish, wax[...]
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Page 28
www .desatech.com 1 19162-01A 28 TROUbLESHOO TING Continued [...]
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Page 29
www .desatech.com 1 19162-01A 29 SPECIFICA TIONS REMOTE-READY MODELS • Rating (V ariable): 24,000/30,000 Btu/Hr • T ype Gas: Propane/LP • Ignition: Electronic • Manifold Pressure: 7.9" W .C. • Inlet Gas Pressure (in. of water): Max - 14" W .C., Min* - 11" W .C. • Rating (V ariab[...]
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Page 30
www .desatech.com 1 19162-01A 30 ILL USTRA TED P ARTS bREAkDOWN 29 1 27 23 [...]
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Page 31
www .desatech.com 1 19162-01A 31 P ARTS LIST This list contains replaceable parts used in your heater . When ordering parts, follow the instructions listed under Replacement Parts on page 42 of this manual. KEY [...]
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Page 32
www .desatech.com 1 19162-01A 32 KEY DESCRIpTION 1 19161-02 1 19161-01 1 19161-03 Log Set 1 1 19417-01 1 19418-01 1 19419-01 Rear Log (#1) 1 2 1 19417-02 1 19418-02 1 19419-02 Middle Log (#2) 1 3 1 1941[...]
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Page 33
www .desatech.com 1 19162-01A 33 ACCESSORIES Purchase these heater accessories from your local dealer . If they can not supply these accessories, call DESA Heating Products at 1-866-672-6040 for referral information. Y ou can also write to the address listed on the back page of this manual. [...]
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Page 34
www .desatech.com 1 19162-01A 34 ACCESSORIES Continued For all models. Order when additional rock is desired. (1.8 lb. bag) CLEANING KIT - GCK For all models. Y our vent-free gas appliance re - quir es regula r clea ning and [...]
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Page 35
www .desatech.com 1 19162-01A 35 NO TES _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ____________________________________[...]
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Page 36
2701 Industrial Drive P .O. Box 90004 Bowling Green, KY 42102-9004 www .desatech.com NOT A UPC WARRANTy INFORMA TION kEEP THIS WARRANTy Model Serial No. Date Purchased Always specify model and serial numbers when communicating with the factory . W e reserve the right to amend these specications at any time without notice. The only warranty appli[...]