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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Desa (V)K36EN SERIES, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Desa (V)K36EN SERIES one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Desa (V)K36EN SERIES. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Desa (V)K36EN SERIES should contain:
- informations concerning technical data of Desa (V)K36EN SERIES
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- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Desa (V)K36EN SERIES alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Desa (V)K36EN SERIES, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Desa service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Desa (V)K36EN SERIES.
Why one should read the manuals?
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
NA TU RA L GA S M O D E L S ( V ) K3 6 EN S E R I E S P R O P A N E / L P G A S M O D E L S (V ) K3 6 EP S E R I E S W ARNING: Improper installation, adjust- ment, alteration, service, or maintenan ce can cause injury or property damage. Refer to this manual for correct installation and operational procedures. For assistance or ?[...]
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Page 2
www .desatech.com 1 1 1924-01D 2 SAFETY INFORMA TION W ARNING: This product contains and/or generates cancer or birth defects, or other reproductive harm. IMPORT ANT : Read this owner ?[...]
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Page 3
www .desatech.com 1 1 1924-01D 3 12. Do not use this replace to cook food or burn paper or other objects. 13. Do not use any solid fuels (wood, coal, paper , cardboard, etc.) in this replace. Use only the gas type indicated on replace nameplate. 14. This appliance, when installed, must be electrically grounded in accordance with local code[...]
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Page 4
www .desatech.com 1 1 1924-01D 4 PRE-INST ALLA TION PREP ARA TION Determine the safest and most efcient location for your DESA direct-vent replace. Make sure that rafters and wall studs are not in the way of the venting system. Choose a location wh[...]
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Page 5
www .desatech.com 1 1 1924-01D 5 FRAMING AND FINISHING Fig ure 4 sh ows typ ica l fr ami ng o f th is r ep lac e. F igu re 5 show s fr am - ing fo r c or ner in sta lla ti on. All mi nim um cl ear anc es mu st be met . For available accessories for this replace, see Accessories on page 32. If you are using a separate combustible mantel piece,[...]
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Page 6
www .desatech.com 1 1 1924-01D 6 Fixed Closed O p en a b l e Fixed Closed Openable V V V V V V V V X X V X G G J F B B K N H I A N E L D B M A C B V V A G G B TERMINA TION CAP AIR SUPPL Y INLET GAS METER RESTRICTED AREA (TERMINA TION PROHIBITED) A = clearance above grade, veranda, porch, deck, or balcony [*12" (30.5 cm) minimum] B = clearance [...]
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Page 7
www .desatech.com 1 1 1924-01D 7 VENTING INST ALLA TION INSTR UCTIONS NOTICE: Read these instructions completely before attempting installation. These models are tested and approved for use with DESA (direct- ven t) p ip e comp one nt s and ter min at ion s as well as Simps on- Du rav en t direct-vent pipe components and terminations. The venting s[...]
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Page 8
www .desatech.com 1 1 1924-01D 8 Fig ure 10 - Installing Horizontal V ent Cap (Noncombustible Exterior) Wood Screw V ent Cap Apply Mastic to All Four Sides VENTING INST ALLA TION INSTR UCTIONS Continued 2. Direct vent pipe sections and components are designed with special twist-lock connections. [...]
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Page 9
www .desatech.com 1 1 1924-01D 9 VENTING INST ALLA TION INSTR UCTIONS Continued Figure 1 1 - Installing Siding Standoff (Combustible Exterior) V ent Cap (Horizontal T ermination) Interior W all Surface W all Firestop Horizontal V ent Pipe Figure 12 - Connecting V ent Cap with Horizontal V ent Pipe Screw Cut Siding Away to Fit Standoff Wood Screw Sc[...]
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Page 10
www .desatech.com 1 1 1924-01D 10 Figure 15 - Horizontal T ermination Conguration for Corner Installation Using One 90° Elbow Square T ermination W all Firestop Not to Exceed (H) Limits As Required for (V) See Chart for Pipe Section Required 45° Elbow 90° Elbow 90° Elbow Square T ermination W all Firestop 45° Elbow 12" Minimum Not to E[...]
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Page 11
www .desatech.com 1 1 1924-01D 1 1 SNORKEL TERMINA TION INST ALLA TION Recommended Applications: • Installations requiring a vertical rise on building exterior • Any installation using snorkel termination to achieve one foot above ground Snorkel terminations are available for installations requiring a vertical rise on the exterior of the buildi[...]
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Page 12
www .desatech.com 1 1 1924-01D 12 No t e: V er ti c al re s tr i ct or m us t b e i n st all e d in a ll ve rti c al in s ta l la tio n s. 1. Determine the route your vertical venting will take. If ceiling joists, roof raft[...]
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Page 13
www .desatech.com 1 1 1924-01D 13 VENTING INST ALLA TION INSTR UCTIONS Continued Figures 21 through 24 show four dif ferent congurations for verti - cal termination. V enting with T wo 90° Elbow s V ertical (V) Horizontal (H 1 ) + Horizontal[...]
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Page 14
www .desatech.com 1 1 1924-01D 14 VENTING INST ALLA TION INSTR UCTIONS Continued HIGH AL TITUDE INST ALLA TION Y our DESA direct-vent replace has been CSA tested and approved for elevations from 0-2000 feet (USA) and elevations from 0-4500 feet (Canada). When installing this replace at an elevation above 2000 feet (in the USA), you may need t[...]
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Page 15
www .desatech.com 1 1 1924-01D 15 2. Attach green ground wire from power cord to blower housing using screw provided (see Figure 25, page 14). T ighten screws securely . 3. Place the bl ower a gainst the lo wer rea r wall of the rebox outer wrap per wit h th e ex hau st p ort direct ed upward. The blo wer wil l t inside the back opening and b[...]
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Page 16
www .desatech.com 1 1 1924-01D 16 FIREPLA CE INST ALLA TION Continued Figure 29 - Blower Wiring Diagram for Thermostat-Controlled Models 3. Pl ac e th e b lo we r agai ns t t he l o we r re ar wa ll o f the re bo x ou t er wr ap pe r wit h th e ex hau st p ort di re c te d upw ar d an d the th er m od is c po si ti on ed up nea r t he re pl [...]
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Page 17
www .desatech.com 1 1 1924-01D 17 FIREPLA CE INST ALLA TION Continued Ins tal lat io n must inclu de an equip men t shu tof f val ve , unio n, and plu gge d 1/8" NPT tap. Loca te NPT tap with in reac h for test gaug e hoo k u p. NP T ta p m ust be u pst rea m f rom rep lac e ( see F igu re 31) . IMPORT ANT : Install main gas valve (equipme[...]
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Page 18
www .desatech.com 1 1 1924-01D 18 Open FIREPLA CE INST ALLA TION Continued Figure 33 - Equipment Shutoff V alve Closed Equipment Shutoff V alve Figure 35 - Checking Gas Joints for Natural Gas Fireplace Figure 34 - Checking Gas Joints for Propane/LP Gas Fireplace Propane/LP Supply T ank Gas V alve Equipment Shutoff V alve Gas Meter Gas V alve Equipm[...]
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Page 19
www .desatech.com 1 1 1924-01D 19 FIREPLA CE INST ALLA TION Continued Removing Glass Door If replacement of glass is necessary , the entire assembly , glass and frame, must be replaced. If glass is broken, wear gloves and tape the remaining fragments onto the frame. 1. Remove screen assembly by pushing the rod either left or right and then down and[...]
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Page 20
www .desatech.com 1 1 1924-01D 20 FIREPLA CE INST ALLA TION Continued GLOWING EMBERS Each log is marked with a number . These numbers will help you identify the log when installing. It is very important to install these logs exactly as instructed. Do n[...]
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Page 21
www .desatech.com 1 1 1924-01D 21 FIREPLA CE INST ALLA TION Continued 3. Activat e the rem ote hand set batt ery by re moving the insulatin g tab on the back of the handset (see Figure 46). The battery is included pre-installed. 4. Once the battery is activated the unit is ready to use. 5. Close lower louver panel. Figure 46 - Installing Battery in[...]
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Page 22
www .desatech.com 1 1 1924-01D 22 OPERA TING FIREPLACE FOR YOUR SAFETY READ BEFORE LIGHTING W ARNING: If you do not follow these instructions damage, personal injury or los[...]
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Page 23
www .desatech.com 1 1 1924-01D 23 INSPECTING B URNERS Check pilot ame pattern and burner ame patterns often. PILOT ASSEMBL Y The pilot assembly is factory preset for the proper ame. Altera - tions may have occurred during shipping and handling. The pilot is located on the back right hand side of the burner . The ame must envelope 1/4&qu[...]
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Page 24
www .desatech.com 1 1 1924-01D 24 PILOT AND BURNERS • Remove ember material before cleaning burners and replace when cleaning is complete. • Burner and controls should be cleaned with compressed air to remove dust, dirt, or lint. • Use a vacuum cleaner or small, soft bristled brush to remove excess dust, dirt, or lint. LOGS • If you remove [...]
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Page 25
www .desatech.com 1 1 1924-01D 25 TR OUBLESHOO TING Note: All troubleshooting items are listed in order of operation. The two most common causes of a malfunctioning gas appliance are: 1. Loose wiring connections 2. Construction debris clogging the pilot and/or gas control valve lter W ARNING: T urn off heater and let cool before ser- ?[...]
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Page 26
www .desatech.com 1 1 1924-01D 26 TR OUBLESHOO TING Continued W ARNING: If you smell gas • Shut off gas supply . • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor ’ s phone. Follow the gas supplier ’ s instructions. ?[...]
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Page 27
www .desatech.com 1 1 1924-01D 27 SPECIFICA TIONS (V)K36EN SERIES (V)K36EP Series Btu 19,000/27,000 Btu/hr 18,000/26,000 Btu/hr Gas T ype Natural Propane/LP Ignition Electronic Electronic Manifold Pressure 3.5" w .c. 10.0" w .c. Minimum Inlet Supply Pressure 5.5" w .c. 11.0" w .c. Dimension (HxWxD) Fireplace (Actual size of r[...]
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Page 28
www .desatech.com 1 1 1924-01D 28 ILL USTRA TED P ARTS BREAKDO WN MODELS (V)K36EN, (V)K36ENH, (V)K36EP AND (V)K36EPH 6 7 20 17 18 13 2 12 19 8 1 4 1 1 9 14 3 16 5 10-2 10-1 10-8 10-5 10-4 10-9 15 21 10-6 10-3 10-7[...]
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Page 29
www .desatech.com 1 1 1924-01D 29 P ARTS LIST MODELS (V)K36EN, (V)K36ENH, (V)K36EP AND (V)K36EPH This list contains replaceable parts used in your replace. When ordering parts, follow the instructions listed under Replacement Parts on page 27 of this manual. K36EN K36EP VK36EN VK36EP K36ENH K36EPH VK36ENH VK36EPH ?[...]
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Page 30
www .desatech.com 1 1 1924-01D 30 ILL USTRA TED P ARTS BREAKDO WN BURNER ASSEMBL Y MODELS (V)K36EN, (V)K36ENH, (V)K36EP AND (V)K36EPH 7 9 8 12 12 6 1 2 12 5 1 1 12 13 14 15 10 17 19 20 21 18 3 4 5 16 22 23 24 25 26 27 28 29 30[...]
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Page 31
www .desatech.com 1 1 1924-01D 31 P ARTS LIST BURNER ASSEMBL Y MODELS (V)K36EN, (V)K36ENH, (V)K36EP AND (V)K36EPH This list contains replaceable parts used in your replace. When ordering parts, follow the instructions listed under Replacement Parts on page 27 of this manual. KEY NO. P ART NO. 1 1 1[...]
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Page 32
www .desatech.com 1 1 1924-01D 32 A CCESSORIES Purchase these replace accessories from your local retailer . If they can not suppl[...]
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Page 33
www .desatech.com 1 1 1924-01D 33 NO TES ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ __________________[...]
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Page 34
LIMITED WARRANTY DIRECT -VENT FIREPLACE DESA warrants this product to be free from defects in materials and components for two (2) years from the date of rst purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions. T o make a claim under this warranty the Bill of Sal[...]