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A good user manual
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Table of contents for the manual
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Page 1
TM UNVENTED (VENT -FREE) GAS LOG HEA TER OWNER’S OPERATION AND INSTALLATION MANUAL Remote-Ready Models Also Design-Certified As Vented Decorative Appliances Save this manual for future reference. Save this manual for future reference. WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing proper[...]
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Page 2
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 2 SAFETY INFORMA TION DANGER: Carbon monoxide poisoning may lead to death! Carbon Monoxide Poisoning: Early signs of carbon monoxide poisoning resemble the flu, with headaches, dizziness, or nausea. If you have these signs, the heater may not be wor[...]
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Page 3
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 3 3 SAFETY INFORMA TION Continued 1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases. 2. Do not place propane/LP supply tank(s) inside any structure. Locat[...]
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Page 4
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 4 A U T UT O O N ON O F F OFF C O O L E R COOLER W A R M E R ARMER T E M P TEMP LOCAL CODES Install and use heater with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code ANSI Z223.1/NFP[...]
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Page 5
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 5 5 AIR FOR COMBUSTION AND VENTILA TION Today’s homes are built more energy efficient than ever. New mate- rials, increased insulation, and new construction methods help reduce heat loss in homes. Home owners weather strip and caulk around windows[...]
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Page 6
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 6 DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION Determining if You Have a Confined or Unconfined Space Use this work sheet to determine if you have a confined or unconfined space. Space: Includes the room in which you will install heater plus any a[...]
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Page 7
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 7 7 AIR FOR COMBUSTION AND VENTILA TION Continued VENTILATION AIR Ventilation Air From Inside Building This fresh air would come from an adjoining unconfined space. When ventilating to an adjoining unconfined space, you must provide two permanent op[...]
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Page 8
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 8 NOTICE: This heater is intended for use as supple- mental heat. Use this heater along with your primary heating system. Do not install this heater as your primary heat source. If you have a central heating system, you may run system ’ s circulat[...]
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Page 9
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 9 9 Heat Resistant Material (A) Carefully follow the instructions below. This will ensure safe installation into a masonry, UL127-listed manufactured fireplace, or listed vent-free firebox. Minimum Clearances For Side Combustible Material, Side Wall[...]
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Page 10
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 10 Hearth 5" Min. Combustible Material Hearth Combustible Material 5" 14" Min. Combustible Material Non-Combustible Material Minimum Non- Combustible Material 8" Min. 12" 15" 18" All minimum distances are in inches[...]
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Page 11
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 11 11 INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION (Remote-Ready Models Only) Note: When used as a vented heater, appliance must be installed only in a solid-fuel burning fireplace with a working flue and constructed of noncombustible mate[...]
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Page 12
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 12 INST ALLA TION Continued 2. Locate two masonry screws in hardware package. 3. Attach extension plates (left and right on 30" models only) to base by placing tabs into base slots. Use supplied screws (2) to secure extension plates to base (se[...]
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Page 13
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 13 13 INST ALLA TION Continued Propane/LP Supply Tank External Regulator Figure 14 - External Regulator With Vent Pointing Down Vent Pointing Down Installation must include an equipment shutoff valve, union, and plugged 1/8" NPT tap. Locate NPT[...]
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Page 14
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 14 ON POSITION OFF POSITION INST ALLA TION Continued WARNING: Test all gas piping and connections for leaks after installing or servicing. Correct all leaks at once. WARNING: Never use an open flame to check for a leak. Apply a noncorrosive leak det[...]
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Page 15
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 15 15 INSTALLING LOGS WARNING: Failure to position the parts in accor- dance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury. CAUTION: After installation and pe[...]
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Page 16
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 16 INST ALLA TION Continued Models VRL24NR, VRL24PR, VRL30NR, VRL30PR, VRL24NT, VRL24PT, VRL30NT and VRL30PT 1. Place log #1 (ember bed) onto base over log alignment screws to the left of front burner and behind middle burner . Log #1 will sit on to[...]
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Page 17
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 17 17 INST ALLA TION Continued Figure 28 - Attaching Grate to Base Assembly (Logs and Base Will Vary According to Model) Grate Slots in Base ATTACHING GRATE TO BASE ASSEMBLY Locate the two slots in the front of the base assembly. Carefully slide the[...]
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Page 18
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 18 Note: Home owners generally prefer to operate their heater with the chimney damper closed. This will put all the heat into the room. However, there may be times you will desire the full flames of the HI heat setting but will find the heat output [...]
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Page 19
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 19 19 OPERA TING HEA TER Continued 1. Follo w steps 1 through 5 under Lighting Instructions , page 18. 2. Depress contr ol knob and light pilot with match. 3. Keep contr ol knob pr essed in f or 30 seconds after lighting pilot. After 30 seconds, rel[...]
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Page 20
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 20 Figure 33 - Pilot (Propane/LP) Ignitor Electrode Pilot Burner Thermocouple Figure 34 - Pilot (Natural) Ignitor Electrode Pilot Burner Thermocouple Shutting Off Heater 1. T urn contr ol knob clockwise to the OFF position. 2. T urn rear b ur ner co[...]
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Page 21
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 21 21 OPERA TING HEA TER Continued OPTIONAL REMOTE OPERATION O F F P I L O T O N ON OFF REMOTE Figure 35 - Control Knobs, Selector Switch and Ignitor Button Locations for Remote Operation Rear Burner Control Knob Selector Switch Ignitor Button Contr[...]
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Page 22
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 22 Yellow Tipping At Top of Blue Flame Pilot Burner Thermocouple Pilot Burner Pilot Burner Thermocouple BURNER FLAME PATTERNS Figure 3 9 shows correct front and/or middle burner flame patterns. Figure 4 0 shows incorrect front and/or middle burner f[...]
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Page 23
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 23 23 WARNING: Turn off heater and let cool before cleaning. CAUTION: You must keep control areas, burners, and circulating air passageways of heater clean. In- spect these areas of heater before each use. Have heater inspected yearly by a qualified[...]
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Page 24
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 24 TROUBLESHOOTING Note: All troubleshooting items are listed in order of operation. WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater. CAUTION: Never use a wire, needle, or simi[...]
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Page 25
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 25 25 TROUBLESHOOTING TROUBLESHOOTING Continued OBSERVED PROBLEM One or more burners do not light after ODS/ pilot is lit Delayed ignition of one or more burners Burner backfiring during combustion Yellow flame in front/middle burner during burner c[...]
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Page 26
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 26 TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neigh[...]
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Page 27
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 27 27 OPTIONAL POSITIONING OF THERMOST A T SENSING BULB (THERMOSTAT-CONTROLLED MODELS ONLY) FOR MASONRY AND FACTORY-BUILT METAL FIREPLACE If your log set cycles to pilot, but the room temperature drops to a lower than ideal comfort level before the [...]
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Page 28
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 28 SPECIFICA TIONS 24" Remote-Ready 30" Remote-Ready Btu (Variable) 10,000/40,000 10,000/40,000 10,000/40,000 10,000/40,000 Type Gas Propane/LP Natural Propane/LP Natural Ignition Piezo Piezo Piezo Piezo Manifold Pressure 8.0" W.C. 3.[...]
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Page 29
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 29 29 ILLUSTRA TED P AR TS BREAKDOWN LOGS ILLUSTRATED PARTS BREAKDOWN Logs PART NUMBER FOR CSG3924NT CSG3924PT CSG3924NR CSG3924PR VRL24NT VRL30NT CTB3924NT VRL24PT VRL30PT CTB3924PT KEY VRL24NR VRL30NR CTB3924NR NO. VRL24PR VRL30PR CTB3924PR DESCRI[...]
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Page 30
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 30 ILLUSTRA TED P ARTS BREAKDOWN THERMOSTAT-CONTROLLED VRL24NT, VRL24PT VRL30NT, VRL30PT CSG3924NT, CSG3924PT CTB3924NT, CTB3924PT ILLUSTRATED PARTS BREAKDOWN Thermostat-Controlled VRL24NT, VRL24PT, VRL30NT, VRL30PT CSG3924NT, CSG3924PT, CTB3924NT, [...]
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Page 31
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 31 31 P ARTS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 34 of this manual. THERMOSTAT-CONTROLLED PARTS LIST Thermostat-Controlled VRL24NT, VRL24P[...]
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Page 32
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 32 ILLUSTRA TED P ARTS BREAKDOWN REMOTE-READY VRL24NR, VRL24PR VRL30NR, VRL30PR CSG3924NR, CSG3924PR CTB3924NR, CTB3924PR ILLUSTRATED PARTS BREAKDOWN Remote-Ready Models VRL24NR, VRL24PR, VRL30NR, VRL30PR CSG3924NR, CSG3924PR, CTB3924NR, CTB3924PR O[...]
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Page 33
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 33 33 This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 34 of this manual. P ARTS LIST REMOTE-READY PARTS LIST Remote-Ready Models VRL24NR, VRL24PR, VRL30NR,[...]
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Page 34
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 34 REPLACEMENT P ARTS Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty. PARTS UNDER WARRANTY Contact authorized dealers of this product. If they can’t supply original replacement[...]
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Page 35
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 35 35 1. Where will the product be used? ❍ Living/Family Room ❍ Office/W arehouse ❍ Utility Shed/Outbuilding ❍ Garage ❍ Bedroom ❍ Bathroom ❍ Other 2. If you bought this product yourself, did you plan to purchase this type of product be[...]
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Page 36
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 36 2701 Industrial Drive P.O. Box 90004 Bowling Green, KY 42102-9004 TM Postage Required T APE T APE[...]
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Page 37
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 37 37 NOTES _______________________________________________________________________________________________ _______________________________________________________________________________________________ _____________________________________________[...]
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Page 38
110021-01C For more information, visit www.desatech.com For more information, visit www.desatech.com 38 TM 2701 Industrial Drive P.O. Box 90004 Bowling Green, KY 42102-9004 www.desatech.com 110021-01 Rev. C 06/02 NOT A UPC 110021 01[...]