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The rules should oblige the seller to give the purchaser an operating instrucion of Desa VTD-24N-JHB, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Desa VTD-24N-JHB should contain:
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Desa VTD-24N-JHB alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Desa VTD-24N-JHB, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Desa service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Desa VTD-24N-JHB.
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Table of contents for the manual
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Page 1
Sav e this manual for future reference. For more information, visit www .desatech.com W ARNING: If the information in this manual is not fol- lowed exactly , a re or explosion may result causing property damage, personal injury or loss of life. — Do not store or use gasoline or other ammable vapors and liquids in the vicinity of this or any[...]
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Page 2
www .desatech.com 1 14370-01D 2 W ARNING: Improper installation, adjustment, altera - tion, service or maintenance can cause injury or prop - erty damage. Refer to this manual for correct installation and operational procedures. For assistance or addi - tional information consult a qualied installer , service agency or the gas supplier . W ARN I[...]
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Page 3
www .desatech.com 1 14370-01D 3 SAFETy INFORMA TION W ARN ING : Th is pro duc t co n - ta ins an d/o r gen era tes c he mic als kno wn t o the Sta te o f Cal ifo rni a to cause c anc er or b irt h def ect s or oth er rep rod uct ive ha rm. W ARNING: Keep ue open when operating unit. I M P O R T A NT : Re ad th is ow ne r’ s m a n u a l c a r e[...]
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Page 4
www .desatech.com 1 14370-01D 4 1. This appliance, as supplied, is for use with NA TU RAL G AS ONL Y . Thi s appl iance is NOT convertible for use with other gases. 2. If you smell gas • shut off gas supply • do not try to light any appliance • do not touch any electrica l switch ; do not use any phone in your building • immediat ely call y[...]
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Page 5
www .desatech.com 1 14370-01D 5 PRODUCT IDENTIFICA TION W ARNING: Failure to posi - tion the parts in accordance with these diagrams or failure to use only parts specically approved with this appliance may result in property damage or personal injury . Figure 1 - Product Identication (Ramp Pan Burner) Log Set Assembly Grate Chassis INST ALLA [...]
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Page 6
www .desatech.com 1 14370-01D 6 Figure 3 - Attaching Damper Clamp Manufactured Fireplace Masonry Fireplace Damper Damper Clamp Damper Damper Clamp Damper VENTING SPECIFICA TIONS FOR INST ALLA TION The replace chimney ue and vent must be draft - ing properly . T o check the vent for proper drafting: Light a tightly rolled newspaper on one end [...]
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Page 7
www .desatech.com 1 14370-01D 7 INST ALLA TION Continued CONNECTING TO GAS SUPPL Y W ARNING: A qualied ser - vic e perso n must conn ect he ate r to gas supply . Follow all local codes. W ARNING: Never connect natural gas replace to private (non-utility) gas wells . This gas is commonly known as wellhead gas. Installation Items Needed Before [...]
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Page 8
www .desatech.com 1 14370-01D 8 INST ALLA TION Continued CHECKING GAS CONNECTIONS W ARN IN G: T e st all gas pip ing and connections, internal and external to unit, for leaks after installing or servicing. Correct all leaks at once. W ARN ING: Ne ver us e an open ame to check for a leak. App ly a nonco rro sive leak d ete c - tion uid to all [...]
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Page 9
www .desatech.com 1 14370-01D 9 INST ALLA TION Continued 4. Place log set assembly in center of replace oor . Make sure front faces forward. 5. Install gas connector tube into gas supply t - ting. Carefully shape tube to attach to adapter tting being careful not to kink tube. 6. Install provided gas connector tube into the gas inlet [...]
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Page 10
www .desatech.com 1 14370-01D 10 OPERA TING APPLIANCE FOR YOUR SAFETY READ BEFORE LIGHTING W ARNING: Keep ue open when operating unit. W ARNING: If you do not fol- low these instructions exactly , a re or explosion may result causing property damage, per - sonal injury or loss of life. A. BEFORE LIGHTING smell all around the appli ance area f[...]
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Page 11
www .desatech.com 1 14370-01D 1 1 TROUBLESHOO TING W ARNING: T urn off log set and let cool before servicing. Only a qualied service person should service and repair log set. Note: All troubleshooting items are listed in order of operation. POSSIBLE CAUSE REMEDY OBSERVED PROBLEM 1. Poor fuel quality 2. Fireplace venting system not drafting prope[...]
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Page 12
www .desatech.com 1 14370-01D 12 OBSERVED PROBLEM Log set produces a clicking/tick - ing noise just after burners are lit or shut off Log set produces unwanted odors Gas odor even when control knob is in OFF position Gas odor during combustion REMEDY 1. This is common with most appliances. If noise is excessive, contact qualified service person 1 .[...]
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Page 13
www .desatech.com 1 14370-01D 13 ACCESSORIES Purchase these appliances from your local dealer . If they can not supply thes e acce ssor ies, call DESA at 1-866-672-6040 for referral information. Y ou can also write to the address listed on the back page of this manual. SERVICE HINTS When Gas Pressure is T oo Low • pilot will not stay lit • burn[...]
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Page 14
www .desatech.com 1 14370-01D 14 ILL USTRA TED P ARTS BREAkDOWN MODELS VTD-18N-JHB, VTD-24N-JHB AND VTD-30N-JHB 1 2 3 4 5 5 6 7 8 9 10 1 1 12 13 13 13 13[...]
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Page 15
www .desatech.com 1 14370-01D 15 P ARTS LIST This list contains replaceable parts used in your heater . When ordering parts, follow the instructions listed under Replacement Parts on page 13 of this manual. KEY NO. P ART NO. DESCRIPTION QTY . 1 1 12801-01 Chassis • 1 1 12801-02 Chassis • 1 1 12801-03 Chassis • 1 2 ** Grate • • • 1 3 1 1[...]
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Page 16
2701 Industrial Drive P .O. Box 90004 Bowling Green, KY 42102-9004 www .desatech.com NOT A UPC Hearth Kit Model Log Set Model Serial No. Date Purchased 1 14370-01 Rev . D 01/06 WARRANTy INFORMA TION kEEP THIS WARRANTy Always specify model and serial numbers when communicating with the factory . W e reserve the right to amend these specications a[...]