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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Desa VTD-24P-PDG, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Desa VTD-24P-PDG one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Desa VTD-24P-PDG. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Desa VTD-24P-PDG should contain:
- informations concerning technical data of Desa VTD-24P-PDG
- name of the manufacturer and a year of construction of the Desa VTD-24P-PDG item
- rules of operation, control and maintenance of the Desa VTD-24P-PDG item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Desa VTD-24P-PDG alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Desa VTD-24P-PDG, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Desa service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Desa VTD-24P-PDG.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Desa VTD-24P-PDG item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Sav e this manual for future reference. WARNING: If the information in this man u al is not followed exactly, a fi re or explosion may result caus ing prop er ty damage, per- son al in ju ry, or loss of life. — Do not store or use gasoline or other fl ammable vapors and liq uids in the vicinity of this or any other ap pli ance. — WHA T T O DO[...]
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Page 2
111826-02F For more information, visit www .desatech.com 2 SAFETY INFORMA TION Carbon Mono xide Poisoning: Early signs of carbon mon ox ide poisoning re sem ble the fl u, with head aches, dizziness, or nau sea. If you hav e these signs, the log set may not be working properly . Get fresh air at once! Ha ve log set serviced. Some people are more af[...]
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Page 3
111826-02F For more information, visit www .desatech.com 3 3 W ARNING: Any change to this log set or its contr ols can be dangerous. W ARNING: Do not use a blow er inser t, heat ex- chang er inser t, or other accessory not ap pro ved f or use with this appliance. W ARNING: Keep fl ue open when operating unit. Appliance base assembl y be comes very[...]
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Page 4
111826-02F For more information, visit www .desatech.com 4 1. Remov e log set as sem bly from carton. Note: Do not pick up assembly by logs. This could dam age the unit. Always handle assembly by grate. 2. Remov e control cover fl oor media components & remote control if supplied. 3. Remov e all protectiv e packaging ap plied to log set for sh[...]
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Page 5
111826-02F For more information, visit www .desatech.com 5 5 40,000 33,000 73,000 AIR FOR COMBUSTION AND VENTILA TION Continued W ARNING: If the area in which the appliance may be operated is smaller than that defi ned as an un con fi ned space or if the building is of unusuall y tight construction, pro vide ad e quate com bus tion and ven ti la [...]
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Page 6
111826-02F For more information, visit www .desatech.com 6 AIR FOR COMBUSTION AND VENTILA TION Continued Figure 3 - Ventilation Air fr om Outdoors Figure 2 - Ventilation Air fr om Inside Building Outlet Air Ventilated Attic Outlet Air Inlet Air Inlet Air Ventilated Crawl Space To Crawl Space To Attic Or Remove Door into Adjoining Room, Option 3 Ven[...]
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Page 7
111826-02F For more information, visit www .desatech.com 7 7 W ARNING: Before installing in a solid fuel b urn- ing fi replace, the chimne y fl ue and fi rebo x must be cleaned of soot, creosote, ash es and loose paint by a qual i fi ed chim ney c leaner . Creosote will ignite if highly heated. A dir ty c himney fl ue ma y create and dis trib [...]
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Page 8
111826-02F For more information, visit www .desatech.com 8 Figure 7 - Attaching Flexib le Gas Hose to Gas Regulator Gas Control Fle xible Gas Hose (if allowed by local codes) W ARNING: This appliance requires a 3/8" NPT (National Pipe Thread) inlet connection to the pres- sure regulator . W ARNING: A qualifi ed ser vice per son must con nect [...]
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Page 9
111826-02F For more information, visit www .desatech.com 9 9 INST ALLA TION Continued INST ALLA TION Connnecting to Gas Supply (cont.) Checking Gas Connections Pressure T esting Gas Supply Piping System Propane/LP Supply T ank External Regulator Figure 8 - External Regulator With Vent P ointing Down V ent P ointing Down W ARNING: Use pipe joint sea[...]
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Page 10
111826-02F For more information, visit www .desatech.com 10 INST ALLA TION Continued INST ALLA TION Pressure T esting Gas Supply Piping System (Cont.) Pressure T esting Appliance Gas Connections Figure 10 - Equipment Shutoff V alve ON POSITION OFF POSITION Open Closed Equipment Shutoff V alve 4. Check all joints of gas supply pip ing system. Apply [...]
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Page 11
111826-02F For more information, visit www .desatech.com 11 11 OPERA TING APPLIANCE OPERA TING APPLIANCE (REMOTE-READ Y MODELS) For Y our Safety Read Before Lighting Lighting Instructions W ARNING: If you do not f ol low these instructions exactly, a fi re or ex plo sion may result caus ing prop er ty damage, personal injury or loss of life. A. Th[...]
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Page 12
111826-02F For more information, visit www .desatech.com 12 OPERA TING APPLIANCE (REMOTE-READ Y MODELS) Lighting Instructions (Cont.) Remote Control Operations OPERA TING APPLIANCE Continued 9. Slightly push in and tur n control knob counter clockwise to the ON position. 10. W ait one minute and switch selector switch to the ON po- si tion to light[...]
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Page 13
111826-02F For more information, visit www .desatech.com 13 13 OPERA TING APPLIANCE (REMOTE-READ Y MODELS) Lighting Instructions (Cont. Remote Controlled Operation (Cont.) Cleaning And Maintenance) OPERA TING APPLIANCE Continued INSPECTING BURNER Check pilot fl ame pattern and burner fl ame patterns often. PILO T FLAME P A TTERN Figure 16 shows a[...]
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Page 14
111826-02F For more information, visit www .desatech.com 14 TR OUBLESHOO TING Note: All troubleshooting items are listed in order of operation. W ARNING: T urn off and un- plug appliance and let cool before servicing. Only a qualifi ed ser vice person should service and repair heater . CA UTION: Never use a wire, needle, or similar object to clean[...]
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Page 15
111826-02F For more information, visit www .desatech.com 15 15 TR OUBLESHOO TING Continued OBSER VED PROBLEM One or both burner does not light after ODS/pilot is lit Delayed ignition of burner Burner backfi ring dur ing com bus tion Orange flame in burner during b urner com bus tion Slight smoke or odor during initial op- er a tion Appliance produ[...]
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Page 16
111826-02F For more information, visit www .desatech.com 16 TR OUBLESHOO TING Continued W ARNING: If you smell gas • Shut off gas supply . • Do not tr y to light any ap pli ance. • Do not touch any elec tri cal switch; do not use any phone in y our build ing. • Immediately call y our gas sup plier from a neighbor’ s phone . Follow the gas[...]
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Page 17
111826-02F For more information, visit www .desatech.com 17 17 VTD-18N-PDG/VTD-18N-BTB VTD-24N-PDG/VTD-24N-BTB Btu (V ariable) 37,000/54,000 41,000/58,000 T ype Gas Natural Gas Only Natural Gas Only Ignition Piezo Piezo Manifold Pressure 3.5" W .C. 3.5" W .C. Inlet Gas Pressure (in. of water) Maximum 10.5" W .C. 10.5" W .C. Mini[...]
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Page 18
111826-02F For more information, visit www .desatech.com 18 SER VICE HINTS When Gas Pressure Is T oo Low • pilot will not stay lit • burners will hav e delayed ig ni tion • propane/LP gas supply may be low Y ou may feel your gas pressure is too low . If so, contact your local propane/LP or natural gas supplier . TECHNICAL SER VICE Y ou may ha[...]
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Page 19
111826-02F For more information, visit www .desatech.com 19 19 THIS P A GE INTENTIONALL Y LEFT BLANK[...]
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Page 20
111826-02F For more information, visit www .desatech.com 20 ILLUSTRA TED P AR TS BREAKDO WN REMO TE-READ Y MODELS AND REMO TE CONTROLLED MODELS VTD-24N-PDG VTD-24N-BTB VTD-24P-PDG VTD-24P-BTB VTD-18N-PDG VTD-18N-BTB VTD-18P-PDG VTD-18P-BTB ILLUSTRA TED P AR TS BREAKDOWN VTD-24N-PDG, VTD-24P-PDG, VTD-24N-BTB, VTD-24P-BTB VTD-18N-PDG, VTD-18P-PDG, VT[...]
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Page 21
111826-02F For more information, visit www .desatech.com 21 21 P AR TS LIST VTD-24N-PDG, VTD-24P-PDG, VTD-24N-BTB, VTD-24P-BTB, VTD-18N-PDG, VTD-18P-PDG, VTD-18N-BTB, VTD-18P-BTB P AR TS LIST This list contains replaceable parts used in your appliance. When ordering parts, follo w the instructions listed under Replacement P arts on page 18 of this [...]
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Page 22
111826-02F For more information, visit www .desatech.com 22 A CCESSORIES F or all models. D AMPER CLAMP - GA6080 (Not Shown) F or Remote-Ready and V ariable Manually-Controlled Models. Per ma nent ly opens chim ney fl ue damper for vent ed operation. LA V A ROCK - GA6060 (Not Shown) F or all models. Order when additional rock is desired. (1.8 lb. [...]
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Page 23
111826-02F For more information, visit www .desatech.com 23 23 • A CCESSORIES 1. Where will the product be used? ❍ Living/F amily Room ❍ Office/W arehouse ❍ Utility Shed/Outbuilding ❍ Garage ❍ Bedroom ❍ Bathroom ❍ Other 2. If you bought this product yourself , did you plan to purchase this type of product bef ore going into the stor[...]
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Page 24
111826-02F For more information, visit www .desatech.com 24 2701 S. Harbor Blvd. Santa Ana, CA. 92704 www .desatech.com P ost age Required TM[...]
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Page 25
111826-02F For more information, visit www .desatech.com 25 25 NO TES ________________________________________________________________________________________________ ________________________________________________________________________________________________ ______________________________________________________________________________________[...]
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Page 26
111826-02F For more information, visit www .desatech.com 26 2701 S. Harbor Blvd. Santa Ana, CA. 92704 www .desatech.com 111826-02 Re v . F 10/04 NO T A UPC KEEP THIS W ARRANTY W ARRANTY INFORMA TION Model Serial No . Date Purchased Always specify model and serial numbers when communicating with the f actory . W e reserve the right to amend these sp[...]