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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Desa VTDMV18NA, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Desa VTDMV18NA one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Desa VTDMV18NA. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Desa VTDMV18NA should contain:
- informations concerning technical data of Desa VTDMV18NA
- name of the manufacturer and a year of construction of the Desa VTDMV18NA item
- rules of operation, control and maintenance of the Desa VTDMV18NA item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Desa VTDMV18NA alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Desa VTDMV18NA, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Desa service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Desa VTDMV18NA.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Desa VTDMV18NA item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Sav e this manual for future reference. For more information, visit www .desatech.com W ARNING: If the information in this manual is not fol- lowed exactly , a fire or explosion may result causing property damage, personal injury or loss of life. — Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any[...]
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Page 2
www .desatech.com 1 14926-01B 2 W ARNING: Improper installation, adjustment, altera- tion, service or maintenance can cause injury or prop- erty damage. Refer to this manual for correct installation and operational procedures. For assistance or addi- tional information consult a qualified installer , service agency or the gas supplier . W ARN ING [...]
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Page 3
www .desatech.com 1 14926-01B 3 SAFETY INFORMA TION W ARN ING : Th is pro duc t co n- ta ins an d/o r gen era tes c he mic als kno wn t o the Sta te o f Cal ifo rni a to cause c anc er or b irt h def ect s or oth er rep rod uct ive ha rm. W ARNING: Keep flue open when operating unit. I M P O RT AN T : Re ad th is o w n e r’ s m a n u al c ar e f[...]
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Page 4
www .desatech.com 1 14926-01B 4 Keep the appliance area clear and free from combustible ma- terials, gasoline and other flam- mable vapors and liquids. Ch ild ren an d ad ul ts sh ou ld be al ert ed t o t he ha zar d of h ig h te m- pe rat ure an d sho uld st ay aw ay to av oid bu rns or cl oth ing ig nit ion . 1. This appliance, as supplied, is o[...]
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Page 5
www .desatech.com 1 14926-01B 5 PRODUCT IDENTIFICA TION W ARNING: Failure to posi- tion the parts in accordance with these diagrams or failure to use only parts specifically approved with this appliance may result in property damage or personal injury . Figure 1 - Product Identification Log Set Assembly Piezo Ignitor Control Knobs Chassis Assembl[...]
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Page 6
www .desatech.com 1 14926-01B 6 CHECK GAS TYPE Use the cor rec t gas type (na tur al or propa ne /LP ) for your unit. If your gas supply is not correct, do not instal in fireplace. Call dealer where you bought the appliance for proper type of appliance. W ARNING: This appliance is equipped for (natural or pro- pane/LP) gas. Field conversion is not[...]
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Page 7
www .desatech.com 1 14926-01B 7 INST ALLING APPLIANCE W ARNING: Special care is required if you are installing the unit into a sunken fireplace. Y ou must raise the fireplace floor to allow access to gas log cont rols. Thi s wil l ins ure ade quate air flow and guard against sooting. Raise the fireplace floor using noncombustible material. CA[...]
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Page 8
www .desatech.com 1 14926-01B 8 INST ALLA TION Continued CA U T I O N : U s e o n l y ne w , b l a ck i r o n or st ee l p i p e. In te rn al ly -t in ne d co ppe r tu bi ng may b e use d in ce rta in are as. C he ck you r lo ca l co des . Us e p ipe o f 1/ 2" di ame ter or gr ea ter t o all ow pro per ga s vol - um e t o he at er . If pi pe i[...]
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Page 9
www .desatech.com 1 14926-01B 9 INST ALLA TION Continued Figure 8 - Equipment Shutoff V alve Equipment Shutoff V alve Open Closed Figure 10 - Checking Gas Joints (Natural Gas Only) Control V alve Location Equipment Shutoff V alve Propane/LP Supply T ank Equipment Shutoff V alve Gas Meter Figure 9 - Checking Gas Joints (Propane/LP Gas Only) Control [...]
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Page 10
www .desatech.com 1 14926-01B 10 5. W ait five (5) minutes to clear out any gas. If you then smell gas, STOP! Follow "B" in the safety information in column 1. If you don't smell gas, go on the next step. 6. Pr ess in and turn control knob counter - clockwise to the PILOT position. Press in control knob for five (5) seconds (see Fi[...]
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Page 11
www .desatech.com 1 14926-01B 1 1 NOTICE: Y ou must light the pilot before using the hand-held re- mote control unit. See Lighting Instructions on page 10. After lighting, let pilot flame burn for about one minute. T urn control knob to ON posi- tion. Adjust flame adjustment knob anywhere between HI and LO. Flip AUTO/OFF/ON switch to AUTO. Slide [...]
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Page 12
www .desatech.com 1 14926-01B 12 CLEANING AND MAINTENANCE W ARNING: T urn off the ap- pliance and allow to cool before cleaning. CA UT ION : Y ou mus t k eep co ntr ol are as, b ur ner s and c ir - cu lat ing a ir p ass age way s of fi re- pl ace cl ean . Ins pec t the se ar eas of fi re pl ac e be fo re ea ch u se . Ha ve fir epl ace an d ch im[...]
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Page 13
www .desatech.com 1 14926-01B 13 TROUBLESHOO TING W ARNING: T urn off appliance and let cool before servicing. Only a qualified service person should service and repair heater . CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS pilot unit. Note: All troubleshooting items are listed in order of operation. P[...]
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Page 14
www .desatech.com 1 14926-01B 14 OBSERVED PROBLEM ODS/pilot lights but flame goes out when control knob is re - leased Burner does not light after ODS/ pilot is lit Delayed ignition of burner Burner backfiring during com- bustion REMEDY 1. Press in control knob fully 2. After ODS/pilot lights, keep control knob pressed in for 30 seconds 3. W ait [...]
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Page 15
www .desatech.com 1 14926-01B 15 OBSERVED PROBLEM Dark orange flame in burner dur- ing burner combustion Slig ht smoke or odor during in itia l operation Produces a whistling noise when burners are lit White powder residue forming within burner box or on adjacent walls or furniture REMEDY 1 . Check burner(s) for dirt and debris. If found, clean bu[...]
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Page 16
www .desatech.com 1 14926-01B 16 OBSERVED PROBLEM Appliance produces a clicking/ ticking noise just after burners are lit or shut off Appliance produces unwanted odors Appliance shuts off in use Gas odor even when control knob is in OFF position Gas odor during combustion REMEDY 1. This is common with most appliances. If noise is excessive, contact[...]
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Page 17
www .desatech.com 1 14926-01B 17 SPECIFICA TIONS This appliance has been design certified to ANSI ZZ1.60-2003 and CSA 2.26-2003 Decorative Gas Appliances for Installation in Solid Fuel Burning Fir eplaces by OMNI T est Laboratories. VTDMV18NA VTDMV18P A VTDMV24NA VTDMV24P A Btu (V ariable) 36,000/53,000 35,000/45,000 36,000/53,000 35,000/45,000 T [...]
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Page 18
www .desatech.com 1 14926-01B 18 ILL USTRA TED P ARTS BREAKDOWN VTDMV24NA, VTDMV24P A VTDMV18NA, VTDMV18P A 1 2 3 4 5 6 17 16 15 7 8 9 10 1 1 12 14 13[...]
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Page 19
www .desatech.com 1 14926-01B 19 P ARTS LIST This list contains replaceable parts used in your heater . When ordering parts, follow the instructions listed under Replacement Parts on page 12 of this manual. KEY P ART NUMBER NO. VTDMV24NA VTDMV24P A VTDMV18NA VTDMV18P A DESCRIPTION QTY . 1 1 1 1793-01 1 1 1793-01 1 1 1808-02 1 1 1808-02 Grate 1 2 1 [...]
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Page 20
2701 Industrial Drive P .O. Box 90004 Bowling Green, KY 42102-9004 www .desatech.com NOT A UPC Model Serial No. Date Purchased 1 14926-01 Rev . B 01/05 114926 01 WARRANTY INFORMA TION KEEP THIS WARRANTY Always specify model and serial numbers when communicating with the factory . W e reserve the right to amend these specifications at any time with[...]