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Dialogic 3000 manual

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Table of contents for the manual

  • Page 1

    www .dialogic.com Dialogic ® 3000 Media Gateway Series Dialogic ® 4000 Media Gateway Series Quickstart[...]

  • Page 2

    page 1 Third Edition (April 2008) 227-275-03 Copyright and Legal Disclaimer Copyright © 2006-2008 Dialogic Corporation. All Rights R eserved. Y ou may not reproduc e this document in whole or in part without permission in writing from Dialogic Corporation at the address provided below . All contents of this document are furnis hed for informationa[...]

  • Page 3

    Dialogic Corporation License Ag reement for Use of Software page 2 Dialogic Corporation License Agreement for Use of Software This is an Agreement between yo u, the Company , and your Affiliates (referred to in some instances as "Y ou" and in other instances as "Company") and all Y our Authorized Users and Dialogic Corporation ([...]

  • Page 4

    page 3 • Y ou shall not remove, and each copy of the Program shall contain, the same copyright, proprietary , patent and/or other applicable intellectual property or other ownership notices, plus any restricted righ ts legends that appear in the Program and/or this Agreement and, if Y ou copy the Program onto media to which a label ma y be attach[...]

  • Page 5

    Dialogic Corporation License Ag reement for Use of Software page 4 Right to Audit If this Program is licensed for use in a Company , Y our Compan y and Y ou individually and collect ively agree to k eep all usual and proper records and book s of accounts and all usual proper entries relating to each insta llation of the Pr ogr am during the term of[...]

  • Page 6

    page 5 Dialogic Corporation End User Hardware Product(s) Warranty Statement Dialogic Corporation End User Hardware Product(s) W arranty Statement Unless Y our rights have been modified through the direct agreement between Dialogic Corporation ("DIAL OGIC") and DIALOGIC's direct customer thro ugh whom Y ou purchased Y our DIALOGIC Har[...]

  • Page 7

    Contents page 7 Copyright and Legal Disclaimer . ...................................... ........................... 1 Dialogic Corporation License Agreemen t for Use of Software..................... 2 Dialogic Corporation End User Hardwa re Product(s) Warranty Statement . 5 Server System .................................... ........................[...]

  • Page 8

    page 8[...]

  • Page 9

    Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 9 Dialogic ® 3000 and 4000 Media Gateway Series Quickstart Guide This document describes the installation and configuration of the Dialogic ® 3000 Media Gatewa y Series and the Dialogic ® 4000 Media Gateway Series. The term "Dialogic ® 3000 Media Gatew ays" is used he[...]

  • Page 10

    General Safety Instructions page 10 General Safety Instructions WARNING • T o help prevent electric shock, plug the gate way's po wer cables into properly grounded electrical outlets. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cabl e, use a three-wire cable wi th properly grounded plugs.[...]

  • Page 11

    Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 11 Installation The installation depe nds on the Dialogic ® Media Gateway Series: • For the Dialogic ® 3000 Media Gatew a y Series, see below . • For the Dialogic ® 4000 Media Gatew ay Series, see page 12. Installation of a Dialogic ® 3000 Media Gateway Note: If you configu[...]

  • Page 12

    Initial Log On page 12 Installation of a Dialogic ® 4000 Media Gateway 1. T ake the Dialogic ® 4000 Media Gateway and identify its ports: • A : ports of the Dialogic ® Diva ® Media Board: The above gr aphic shows a Dialogic ® 4120 Media Gatewa y; therefore, the four ports of a Dialogic ® Diva ® V-4PRI/E1/T1 are display ed. • B : power su[...]

  • Page 13

    Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 13 Both Dialogic ® 3000 and 4000 Media Gateways Series are configured with: • User name: Dialogic • Password: Dialogic (Change the password after the initial log on.) Preparations for Configuration Before you start to configure your Dialogic ® Media Gateway , it is necessary [...]

  • Page 14

    Preparations for Configur ation page 14 Device Unique ID (DUID) The DUID binds the license to the installed Dialogic ® Diva ® Media Board. Y ou can get the DUID from the Dialogic ® Diva ® Configuration Manager as described here: 1. Click Start > Programs > Dialogic Diva > Configuration Manager . 2. In the menu bar , click Tools > Li[...]

  • Page 15

    Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 15 3. If your PPC is v alid, the following web site will open: Paste the Device Unique ID (DUID) that y ou saved e arlier , and enter your email address to which the license file should be sent. 4. Click Activate to generate the license file that will be sent to the email address y[...]

  • Page 16

    Basic Configuration page 16 Basic Configuration Configure the connection to the PSTN/PBX line in the Dialogic ® Diva ® Configuration Manager . 1. Click Start > Programs > Dialogic Diva > Configuration Manager to open the Diva Configur ation Manager . The graphic shows a configur ation for a Dialogic ® 3008 Media Gateway; therefore, one [...]

  • Page 17

    Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 17 SIP Configuration The SIP settings are configured in the Dialogic ® Diva ® SIPcontrol TM softw are configuration tool. Note: The graphics of the basic SIP config ur ation show the settings for a Dialogic ® 3000 Media Gateway Series. 1. T o open the tool, click Start > Prog[...]

  • Page 18

    SIP Configuration page 18 4. Configure the SIP peer settings. T o do so, click SIP Peer Configuration and then click Add to open the Edit SIP Peer Configuration window . • Enter a name for the SIP peer configuration. • Select the peer type, e.g. , MS Exchange 2007 for the Dialogic ® Media Gateway 3000 Series or MS OCS 2007 / Mediation Server f[...]

  • Page 19

    Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 19 5. Configure one routing for PSTN to SIP an d one for SIP to PSTN. T o do so, click Routing Configuration and then click Add to open the Edit Routing Configuration window . • For PSTN to SIP , enter a name and select the direct ion. Select the controller that should be used fo[...]

  • Page 20

    SIP Configuration page 20 • For SIP to PSTN, enter a name and select the directio n. Select the SIP peer as source and the controller you want to use for this routing as Master . Leav e the remaining settings at their default values. Click OK to save the settings and to close the window . 6. If you hav e configured all settings, click Save in the[...]

  • Page 21

    Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 21 Enabling the Microsoft ® Mediation Server on a Dialogic ® 4000 Media Gateway Series The Dialogic ® 4000 Media Gateway is a co-located Media Gatew ay for Microsoft ® Office Communications Server (OCS) 2007; therefore, the Microsoft ® Mediation Server will be running dire ctl[...]

  • Page 22

    Enabling the Microsoft® Mediation Server on a Dialogic® 4000 Media Gatewa y Series page 22 On the Mediation Server , you need to configure the IP address of the PSTN gateway to ensure proper functioning. T o do so: 1. Configure the properties of your Mediatio n Server in the OCS 2007 window . On the General tab, you can see the Gateway listening [...]

  • Page 23

    Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 23 Backing up and Restoring the Configuration of the Dialogic ® 4000 Media Gateway Series The Dialogic ® 4000 Media Gateways provide a restore and backup menu. Y ou can access this menu if you press the left AL T key during the boot sequence. The menu pro vides the following opti[...]

  • Page 24

    LED indicators page 24 LED indicators The LED indicators are diff erent for the two Dialogic ® Media Gateway Series: • For the Dialogic ® 3000 Media Gatew ay Series, see below . • For the Dialogic ® 4000 Media Gatew ay Series, see page 24. LED indicators of the Dialogic ® 3000 Media Gateway The description of the LED in the tabl e correspon[...]

  • Page 25

    Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 25 Technical Specifications Environmental requirement: Operating temper ature: 10 degre es Celsius to 35 degrees Celsius Replacing a power supply module T o replace the power supply modu le (PSM), do the following: 1. If you hav e two power supply modules, verify which one has fail[...]

  • Page 26

    International Regulatory Information page 26 International Regulatory Information Note: The FCC statements and the regulatory informat ion for Canada are only valid for the Dialogic ® 4000 Media Gateway . Regulatory Information for Europe EU Declaration of Conformity Dialogic Corporation declares that this equipment is in compliance with the R adi[...]

  • Page 27

    Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 27 NO: Dialogic erklærer herved at utstyret ITE er i samsv ar med de grunnleggende krav og ø vrige relevante kr av i direktiv 1999/5/EF . PL: Dialogic niniejszym o ś wiadcza, ż e ITE spełnia wszystkie istotne wymagania i o dpowiednie ustalenia dyrektywy 1999/5/EC. PT: Dialogic[...]

  • Page 28

    International Regulatory Information page 28 Regulatory Information for the USA This device complies with Part 15 of the FCC R ules. Oper ation is subject to the following two conditions: (1) this device may not ca use harmful interference, and (2) this device must accept any interfe rence received, including interferen ce that ma y cause undesired[...]

  • Page 29

    Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 29 Dialogic ® Diva ® Primary Rate Interface (PRI) Media Boards: Fax Branding The T elephone Consumer Protection Act of 1991 makes it unlawful for any pe rson to use a computer or other electronic device to send any message via a telepho ne fax machine unless such messa ge clearly[...]

  • Page 30

    Y our Dialogic® 3000 and 4000 Med ia Gateway and the WEEE Directive page 30 Your Dialogic ® 3000 and 4000 Media Gateway and the WEEE Directive In August 2005, the European Union Directive on W ast e Electrical and Electronic Equipment (2002/96/EC) and its amendment (2003/108/EC), collectively known as the WEEE Directive, came into force throughou[...]

  • Page 31

    Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 31 Suppliers Declaration of Conformity Declaration of Conformity No: D0018 Revision 01 The equipment described below is declared to be in conformity with the following applicable national and international standard s . The conformity is valid ONLY when the equipment is used in a ma[...]

  • Page 32

    Dialogic® 3000 and 4000 Media Gatewa y Series Quickstart Guide www.dialogic.com For Your Own Notes[...]