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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Digi Edgeport/8r, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Digi Edgeport/8r one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Digi Edgeport/8r. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Digi Edgeport/8r should contain:
- informations concerning technical data of Digi Edgeport/8r
- name of the manufacturer and a year of construction of the Digi Edgeport/8r item
- rules of operation, control and maintenance of the Digi Edgeport/8r item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Digi Edgeport/8r alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Digi Edgeport/8r, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Digi service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Digi Edgeport/8r.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Digi Edgeport/8r item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Edgepo r t ® US B E XPANSIO N M ODULE S Installation Guide Edgeport/1 Edgeport/2 Edgeport/4 Edgeport/8 Edgeport/8r Edgeport/8rr Edgeport/421 Edgeport/21 Edgeport/42 Edgeport/412 Edgeport/416 Edgeport/2c Edgeport/21c Edgeport/22c ww w. digi .com[...]
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Page 2
Table o f Contents Table of Contents .................................................................................................................2 Edgeport Products ................................................................................................................1 Edgeport /1, Edgeport/2, Edgeport/4, Edgeport/8, Edgeport/8r, Edge[...]
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Page 3
Edgeport Installation Guide (90000403 Rev. D) – Page 1 Edgepo rt Products Edgeport USB - to - Serial Converters offer an out - of - the - box alternative to serial cards for easy plug - and - play COM port expansion. Multiple serial, parallel and USB ports can be added to a PC, thin client or server in minutes — without opening the chassis or r[...]
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Page 4
Edgeport Installation Guide (90000403 Rev. D) – Page 2 Edgepo rt /1, Edgepo rt/2, Edgepo rt/4, Edgepo rt/8, Edgepo rt/8r , Edgepo rt/8rr The Edgeport/2, Edgeport/4, Edgeport/8, Edgeport/8r, and Edgeport/8rr from Digi International are intelligent, stackab le expansion modules that connect to a PC or server running Windows 95, 98, SE, CE, Me, NT 4[...]
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Page 5
Edgeport Installation Guide (90000403 Rev. D) – Page 3 Edgepo rt/ 21, Edgepo rt/ 42 , Edgepo rt/42 1 The Edgeport/ 21 , Edgeport/42 , and Edgeport/42 1 are multi - connector converters for mobile a nd high - end workstation users who need to attach multiple serial (RS - 232) ports, a printer port, and USB peripherals to a single USB upstream conn[...]
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Page 6
Edgeport Installation Guide (90000403 Rev. D) – Page 4 Using the Printer Po rt For Windows 95, 98, CE, SE, Me, 2000, XP and NT Users The parallel port on your Edgeport/421 and Edgeport/21 supports only printers. To use your newly installed printer port: 1. From the Start menu, choose “Settings” and then “Printers.” 2. Right click on the p[...]
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Page 7
Edgeport Installation Guide (90000403 Rev. D) – Page 5 Edgepo rt/412 , Edgepo rt/41 6 The Edgeport/412 and Edge port/416 utilize a standards - based USB bus for connectivity, unlike many serial card products which require additional external proprietary hardware to support the same number of devices. This Edgeport also supplies four USB ports, pr[...]
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Page 8
Edgeport Installation Guide (90000403 Rev. D) – Page 6 Edgepo rt/2c The Edgeport/2c is an intelligent expansion module that connects to a PC or server running Windows 95, 98, SE, CE, Me, NT 4.0, 2000 and Windows XP via the Universal Serial Bus (USB), providing high - speed serial connectivity. For more detailed information as well as the late[...]
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Page 9
Edgeport Installation Guide (90000403 Rev. D) – Page 7 Edgepo rt/21c, Edgepo rt /22c The Edgeport/21c and Edgeport/22c are compact, multi - connector converters for mobile and high - end workstation users who need to attach multiple serial (RS - 232) ports, a printer port, and USB peripherals to a single USB upstream connector. Cabling Ed[...]
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Page 10
Edgeport Installation Guide (90000403 Rev. D) – Page 8 Edgepo rt Dri ver Installation For Windows XP , 2000, and 2003 Se rver Please note that y ou must be logged into an accoun t with administrator privileges before proceeding. 1. Connect the USB cable. (Refer to the Table of Contents to locate the cabling instructions for your specific Edgeport[...]
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Page 11
Edgeport Installation Guide (90000403 Rev. D) – Page 9 To install the USB stack and Edgeport drivers: 1. Insert the “Edgeport Driver” CD into your CD - ROM drive. 2. When the welcome dialog appears, click the “ Install Driver ” button. Once the driver installation program has begun, f ollow the on screen instructions. 3a . If you are inst[...]
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Page 12
Edgeport Installation Guide (90000403 Rev. D) – Page 10 T he System Status Light F or All Edgeport s e xcept the Edgeport/1 Red This light signifies a loss of USB communication with the host. If the loss is due to unplugging the unit, when it is reconnected the light will blink red a few moments before turning green. Otherwise, the light i ndicat[...]
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Page 13
Edgeport Installation Guide (90000403 Rev. D) – Page 11 Mounting Diagrams For all Edgeport Produc t s except Edgeport/416 and Edgeport/412 Rack Mount Kit * Under - Shelf Mount ing Bracket * For Edgeport/416 and Edgeport/412 * * Nuts, bolts, and screws are not included.[...]
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Page 14
Edgeport Installation Guide (90000403 Rev. D) – Page 12 The Edgepo rt Utility Program For A ll Windows Operating Systems The Edgeport configuration utility program ( edgeport.exe ) allows you to manage the serial ports of your Edgeport product. Note that with Windows NT you must have administrative privileges in order to change the COM port setti[...]
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Page 15
Edgeport Installation Guide (90000403 Rev. D) – Page 13 • Configure - Reassign the physical port on your device to any available Windows COM port number from 1 to 255 and give your device a user friendly Dev ice Name. This capability is particularly helpful if you have more than one device. • Port Flags - Configure performance options and spe[...]
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Page 16
Edgeport Installation Guide (90000403 Rev. D) – Page 14 Low Latency : (930 based Edgeport only) Normally the UART will interrupt when t he receiver has been idle for 4 character times. (For example 4ms at 9600) As long as data is being received the UART will continue to buffer them until its internal FIFO is full (~56 bytes). This flag causes the[...]
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Page 17
Edgeport Installation Guide (90000403 Rev. D) – Page 15 Here is a comment from the code: If the receiver is active then do not complete this read. The problem is that the Edgeport buffers the RX bytes and we poll the driver. If we do not r eceive any bytes in 2 00ms we may report an erroneous event even if there are available bytes in the Edgepor[...]
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Page 18
Edgeport Installation Guide (90000403 Rev. D) – Page 16 • Port Status – Provide the status of a selected (highlighted) serial port. The Poll Interval is the number of seconds between updates of this window. This is also the number of seconds between each entry in the log file. To create a log file, click the Start Logging button and enter a f[...]
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Page 19
Edgeport Installation Guide (90000403 Rev. D) – Page 17 Advanced Tab The Advanced tab allows you to do the following: • Uninstall the drivers. • Enable Event Logging – Plac e event messages in system event log. • Configure how COM ports will be assigned. The driver supports COM port number assignment in two ways: 1. Assign COM ports based[...]
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Page 20
Edgeport Installation Guide (90000403 Rev. D) – Page 18 Unde rstanding Hubs Hubs, critical components in the USB architecture, are wiring concentrators that enable the attachment of multiple devices, thus converting a single attachment point into multiple attachment points. USB architecture allows a cascaded multiple hub configuration with certai[...]
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Page 21
Edgeport Installation Guide (90000403 Rev. D) – Page 19 Regulato ry & Other Info rmation © 200 6 Digi, Dig i International, the Digi logo , Inside Out Networks, Edgeport, and Hubport are either trademarks or registered trademarks of Digi International, Inc. in the United States and/or other countries. All other trademarks are the property of[...]
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Page 22
Edgeport Installation Guide (90000403 Rev. D) – Page 20 Department of Communication (DOC) Notice (Canada only) This Class B digital apparatus meets the requirements of the Canadian Interference - Causing Equipment Regulations. Cet appareil numérique de la Classe B respecte tout es les exigences du Règlement sur le matériel brouiller du Canada.[...]
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Page 23
Edgeport Installation Guide (90000403 Rev. D) – Page 21 If the actual t est levels are higher or different than required, these levels are listed in the appropriate tables. EN 55022 Class B (1994 w/A1 1995) Test Specification EN55024 Requirement Electrostatic Discharge EN61000 - 4 - 2 +4 kV contact +8kV air Radiated Immunity EN61000 - 4 - 3 3 V/m[...]