Digi M10 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Digi M10, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Digi M10 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Digi M10. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

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First and foremost, an user manual of Digi M10 should contain:
- informations concerning technical data of Digi M10
- name of the manufacturer and a year of construction of the Digi M10 item
- rules of operation, control and maintenance of the Digi M10 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Digi M10 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Digi M10, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Digi service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Digi M10.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Digi M10 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Digi m10 Technical Overview And Reference Date: 12 January 2012 90033936_ C[...]

  • Page 2

    Copyright Notic e Digi International ha s prepared this manual for the use of its employees, age nts , and its custome rs. This man ual contains propriet ary information, whi ch is protected by copyright. Preparing deriv at ive works or providing i nstruction based o n this m anual without writt en permission from Digi International is pr ohibited [...]

  • Page 3

    Document Revision History Version Description Date 1.0 0 Initial release of the user manual 23 Sep 2008 1.1 0 FAQ section added and minor change s made 30 Sep 2008 1.20 Tech nical review chan ges and minor additi ons 21 Oct 20 08 1.30 Extract har dware information int o separate manual 20 Aug 200 9 Rev A Complete revision 12 Nov 2009 Rev B Table 3 [...]

  • Page 4

    Digi m10 Technical Overv iew Digi International, I nc. © 2009 iv Table of Contents About This Manual .................. ............................................................. .......................................... 6 Target Audien ce ............................. ............................................................. .............[...]

  • Page 5

    Digi m10 Technical Overv iew Digi International, I nc. © 2009 v List of T ables Table 1: Message A ck no wlegements ............................. ............................................................. .. 16 Table 2: Temperatu re O ut of Bounds Packet .............................................................................. .. 18 Table [...]

  • Page 6

    Digi m10 Technical Overv iew Digi International, I nc. © 2009 Page 6 of 26 About This Manual This manual provide s a detailed technical ov erview on how the Orbcomm sat el l i te network operates, available messag e types, specific Digi m e ssage extensions, and ot her related techni cal information . Target Au dien ce The target audien ce for thi[...]

  • Page 7

    Digi m10 Technical Overv iew Digi International, I nc. © 2009 Page 7 of 26 Reference Do cument s The following docum ents were used to cr ea te this user guide, and provide more informat ion about the technolo gies a nd standards inv ol v ed using the Digi m10 ORBCOMM S atellite Modem .  Department of Def ens e Test Method Standa rd f or Enviro[...]

  • Page 8

    Digi m10 Technical Overv iew Digi International, I nc. © 2009 Page 8 of 26 1. General Descripti on This chapter provides an overvi ew of t he Digi m10 S atellite M odem and its f eat ures. 1.1 Backgr ound The ORBCOMM system i s a two - way system t hat supports comm u nication to and f rom m obi le or fixed satellite modems, also call e d Subscrib[...]

  • Page 9

    Digi m10 Technical Overv iew Digi Internationa l, Inc. © 2009 Page 9 of 26 1.2 Communication usin g a Digi m10 Satellite Modem Once an antenna is prop erly hooked up to the Digi m 1 0 and it has a clear line of sight to the sky, the Digi m10 can start communicating wi th s atellites as they move overhead. A va ilability of satellite s is highly de[...]

  • Page 10

    Digi m10 Techni cal Overv i ew Digi International, I nc. © 2009 Page 10 of 26 When receiving a m es sage through the Digi m 10, a user create s a messag e using an SMTP client and send s it t o the ORBCOMM GCC usi ng the appropriate e- mail address (typically serial#X1@orbcom m.net for North A m eri ca or serial#X1@orbcom m2.net for the r est of t[...]

  • Page 11

    Digi m10 Technical Overv iew v 1.20 Digi International, I nc. © 2009 Page 11 of 26 2. Types of Communi cation Methods 2.1 Data Reports A Data Report is t he basi c service element t he Digi m10 uses to transmit or r eceive a single packet containing 6 by tes or less of user - d ef ined data. A Data Report ca n require an acknowledgment of successf[...]

  • Page 12

    Digi m10 Technical Overv iew Digi International, I nc. © 2009 Page 12 of 26 3. Terms and definitions: 3.1 Gateway An ORBCOMM Gat eway consists of a G ateway Control Cente r (G CC) and one or more Gat eway Earth Station (GES ) sites, as well as the net work components that provi de i nt erfacility communicati ons. T h e principal role of the ORB CO[...]

  • Page 13

    Digi m10 Technical Overv iew Digi International, I nc. © 2009 Page 13 of 26 3.2 Gateway Earth Stati on (GES) The role of the Gat ew ay Earth Station ( GE S) is to provide an RF comm unications link bet ween the message switch an d the satellite const ell at ion. It consists of me dium gain tracking ant e nnas, RF and modem equipm ent, and communic[...]

  • Page 14

    Digi m10 Technical Overv iew Digi International, I nc. © 2009 Page 14 of 26 inaccessible by the satellite constellat io n. The stored message s are transmitt ed whe n an ORBCOMM Gatew ay comes into satelli t e - transmission rang e. This concept appli es t o both sending (SC - Origin ated) and rece iving (SC - Terminat ed) from a satellit e m odem[...]

  • Page 15

    Digi m10 Technical Overv iew Digi International, I nc. © 2009 Page 15 of 26 3.9 Speed Dial The ORBCOMM gatew ay maintains a list of up t o eight speed dials, or ori ginat or/recipient addresses for each satellite modem. Ty pi cally, these speed di als contain the e - m ai l addr esses of frequent recip ient s or originators of me ssages to and fro[...]

  • Page 16

    Digi m10 Technical Overv iew Digi International, I nc. © 2009 Page 16 of 26 Service Level Des cription 0 No Acknowledgment 1 Acknowledgment i s gen erated only if mes sag e fails to reach the GC C. 2 Acknowledgment i s gen erated when messag e has successfully r eac hed (or failed to reach ) the GCC. 3 Acknowledgment i s gen erated only if mes sag[...]

  • Page 17

    Digi m10 Technical Overv iew Digi International, I nc. © 2009 Page 17 of 26 3.13 GES -to- Satellite Channels The RF links that conn ect an ORBCOMM G at eway GES to an ORBCOMM satellite use a sin gle 57.6 - kbps uplink and do wnlink channel that use s the T DMA protocol. T hi s pr otocol permits simultaneous RF l ink s between a single sat ell i t [...]

  • Page 18

    Digi m10 Technical Overv iew Digi International, I nc. © 2009 Page 18 of 26 4. Digi Extended Pack ets In addition to the ORB COMM serial command s defined in the ORBCO M M S erial Specificat i on, the following Digi E x tended Packets are av ailable to the host contr ol ler: • Temperature O ut of Bounds Packet • Temperature Query • Temperatu[...]

  • Page 19

    Digi m10 Technical Overv iew Digi International, I nc. © 2009 Page 19 of 26 4.2 Temperatur e Q ue ry The Temperat ure Query packet (see Table 3 ) is sent from t he host controller to qu ery the Digi m10 temperat ure. Table 3 : Temperature Q u ery Packet 0 0x85/0x86 Packet Header 1 0x19 Packet Type 2 Length0 Length of the pac ket 3 Length1 4 Retry_[...]

  • Page 20

    Digi m10 Technical Overv iew Digi International, I nc. © 2009 Page 20 of 26 4.3 Temperatur e Que ry Response The Temperat ure Query Response pa c ket (see Table 4 ) is sent f rom the Digi m10 to t he host controller, ind icating the satelli t e modem’s temperature in degr ee s Celsius. Table 4 : Temperature Q u ery Response Packe t 0 0x05/0x06 P[...]

  • Page 21

    Digi m10 Technical Overv iew Digi International, I nc. © 2009 Page 21 of 26 4.4 NVM Data Corruptio n Alert P acket Table 5 : N VM Data Corruption Alert P acke t 0 0x05/0x06 Packet Header 1 0x1B Packet Type 2 Length0 Length of the pac ket 3 Length1 4 Retry_count/ P kt S equen ce Number 5 Fletch0 Fletcher C he cksum 6 Fletch1 NOTE: This pac ket is s[...]

  • Page 22

    Digi m10 Technical Overv iew Digi International, I nc. © 2009 Page 22 of 26 NOTE: DTE shoul d send this packet t o m10 before initiating x modem code upgrade process. DTE receives LLACK i n re sponse to this packet .[...]

  • Page 23

    Digi m10 Technical Overv iew Digi International, I nc. © 2009 Page 23 of 26 4.6 RTS/CTS Con trol P acket Table 7 : RTS/CTS Control Packet 0 0x85/0x86 Packet Header 1 0x 1D Packet Type 2 Length0 Length of the pac ket 3 Length1 4 Retry_count/ P kt S equen ce Number 5 0/1 0 – Disab le flow control 1- Enable flow control 6 Fletch0 Fletcher Checksum [...]

  • Page 24

    Digi m10 Technical Overv iew Digi International, I nc. © 2009 Page 24 of 26[...]

  • Page 25

    Digi m10 Technical Overv iew Digi International, I nc. © 2009 Page 25 of 26 Appendix A: Upd ate Firmware 1) Go to Start > program Files > Digi > Digi m10 Jumpstart Kit > Tools and Click on “Firmware update”. 2) On ce application starts, select COM port and the required firmware file (.ldr) from saved location and click on Start but[...]

  • Page 26

    Digi m10 Technical Overv iew Digi International, I nc. © 2009 Page 26 of 26 WARNING: Do NOT turn off your Digi satellite mo dem or r em ove any cables during the firmware upgrade proc ess. This may result in corrupted firm w are, causing your satellite modem to be no longer functional![...]