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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Digi W R 2 1, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Digi W R 2 1. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Digi W R 2 1 should contain:
- informations concerning technical data of Digi W R 2 1
- name of the manufacturer and a year of construction of the Digi W R 2 1 item
- rules of operation, control and maintenance of the Digi W R 2 1 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Digi W R 2 1 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Digi W R 2 1, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Digi service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Digi W R 2 1.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Digi W R 2 1 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
T ransPort ® WR21 Wireless Routers Installation Guide January 30, 2012[...]
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Page 2
Digi T ransPort ® WR21 Installation Guide Page 2 Disclaimer Digi International makes no representations or warranties with respect to the contents or use of this manual, any software drivers or associated application software provided with this product and specically disclaims any expressed or implied warranties of merchantability or tness f[...]
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Page 3
Digi T ransPort ® WR21 Installation Guide Page 3 Special notes on safety for wireless routers Digi International products are designed to the highest standards of safety and international standards compliance for the markets in which they are sold. However , cellular-based products contain radio devices which require specic consideration. Pleas[...]
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Page 4
Digi T ransPort ® WR21 Installation Guide Page 4 T able of Contents 1 Package Contents ..................................................................................... 5 2 Introduction ................................................................................................ 6 2.1 Front Panel Features ...................................[...]
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Page 5
Digi T ransPort ® WR21 Installation Guide Page 5 1 Package Contents If any item is missing or damaged, please contact your supplier . Also, make a record of any damage that may have occurred during shipping and report it to the carrier . Depending on model and conguration, the package will also contain additional cables/antennas as appropriate.[...]
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Page 6
Digi T ransPort ® WR21 Installation Guide Page 6 Preface This guide describes the installation procedure for the Digi T ransPort WR family of routers. It is intended to provide sufcient information to be able to connect the unit to terminal equipment and power-on the unit. A complete reference guide to the software features that are available o[...]
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Page 7
Digi T ransPort ® WR21 Installation Guide Page 7 2.1 Front Panel Features 1. SIM/R-UIM Sockets (SIM card models only) - SIM 1 and SIM 2 are for use with the Subscriber Identication Module(s) (SIMs) or Removable User Identication Module(s) (R-UIMs). 2. LED Status Indicator - POWER - Illuminates steady when power is connected. 3. LED Status In[...]
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Page 8
Digi T ransPort ® WR21 Installation Guide Page 8 2.2 Rear Panel Features 1. Secondary Cellular (WW AN) Antenna Connector - This SMA female connector is used to connect the unit’s secondar y cellular antenna. It is highly recommended to use the secondary antenna for diversity . In most circumstances, dual antennas will provide improved signal str[...]
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Page 9
Digi T ransPort ® WR21 Installation Guide Page 9 3 Installation Mounting Tips The Digi TransPort WR21 should be positioned on a at, level surface or via a wall-mount, rackmount, or DIN rail mounting brackets (see the Accessories section on page 18 for all options). The unit is designed for indoor use and should be mounted in a location with ade[...]
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Page 10
Digi T ransPort ® WR21 Installation Guide Page 10 Step 2) Connect the Cellular (WW AN) Antenna(s): Connect the cellular antenna to the “WWAN PRIMARY” connector (SMA Female) on the unit. If the unit is equipped with a secondary cellular antenna connector (WW AN SECONDARY), it is highly recommended to connect an additional antenna to this connec[...]
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Page 11
Digi T ransPort ® WR21 Installation Guide Page 1 1 4 Conguration Once the unit has been installed and powered up, it needs to be congured to communicate with the LAN and WAN. Conguration is performed either using the Command Line Interface (CLI) or the Web Interface. The Web Interface (accessed via a web browser e.g. Firefox, IE, Chrom[...]
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Page 12
Digi T ransPort ® WR21 Installation Guide Page 12 The Quick Start Wizard is located in the Getting Started section on the Home menu. 4.2.1 Cellular: CDMA If your unit is to be used on a CDMA network, the embedded module must be provisioned on the network before it can make a connection. Note: If your unit uses a Gobi module (indicated by a model n[...]
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Page 13
Digi T ransPort ® WR21 Installation Guide Page 13 4.2.1.1 CDMA Provisioning CDMA provisioning is different from GSM since CDMA (in most cases) does not use a SIM card. The CDMA modem provisioning process creates a CDMA data connection to the mobile carrier network. This authenticates the modem and retrieves account information which is written to [...]
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Page 14
Digi T ransPort ® WR21 Installation Guide Page 14 4.3 Command Line Interface (CLI) In order to congure the unit serially , ensure that the unit is connected to a PC (as outlined in Step 4 page 10 of the Installation section). Also, terminal emulation software (such as HyperT erminal) will be required. 4.3.1 CLI Notes • T o view the current co[...]
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Page 15
Digi T ransPort ® WR21 Installation Guide Page 15 T o stop the DHCP server from serving addresses, use the following command: Command Description DHCP 0 IPMIN X Removes the minimum IP address that will be server via DHCP , disabling the DHCP server As an example, to stop the DHCP sever from DHCP requests, enter the command DHCP 0 IPMIN ! . The ! v[...]
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Page 16
Digi T ransPort ® WR21 Installation Guide Page 16 5 T roubleshooting 5.1 T roubleshooting Resources There are several resources available to you for support of your Digi product or resolving conguration difculties at Digi’s Support site, http://www .digi.com/support/ . Try these troubleshooting steps to eliminate your problem. After workin[...]
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Page 17
Digi T ransPort ® WR21 Installation Guide Page 17 6 Specications Specications Digi T ransPort WR21 General Features: Dimensions (L x W x H) 3.9” x 5.2” x 1.3” (10 cm x 13.1 cm x 3.2 cm) Weight 0.85 lbs. Other Standard dual SIM (SIM protection cover option) RF Features: GSM Models GPRS GPRS Class 10, Quadband 850/900/1800/1900 MHz[...]
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Page 18
Digi T ransPort ® WR21 Installation Guide Page 18 7 Accessories AC Power Supplies North America (NA) 76000823 International (Intl.) 76000823 NA - Extended T emp. 76000752 Intl. - Extended T emp. 76000788 DC Power Cords Barrel Plug to Bare Wire 76000821 Barrel Plug to 12V Auto Power Outlet 76000860 Cables RJ45 to RJ45 - 0.5m 76000825 RJ45 to RJ45 -[...]
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Page 19
Digi T ransPort ® WR21 Installation Guide Page 19 Appendix A: SERIAL 0 Port Pin-out Diagram W WA N SECOND ARY SERIAL 0 9-30VDC 2A MAX W WA N PRIMARY LAN 1 LAN 0 SERIAL 0 Pin 1 Pin 9 RS232 Pin # Direction RS232 DCE Description 1 Out DCD Data Carrier Detect 2 Out RXD Receive Data 3 In TXD T ransmit Data 4 In DTR Data T erminal Ready 5 N/A GND Ground[...]
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Page 20
Digi T ransPort ® WR21 Installation Guide Page 20 Appendix B: Software Options Features Standard Enterprise (includes Standard feature set) Local Programming Python Protocols HTTP , HTTPS, FTP , SFTP , SSL, SMTP , iDigi SNMP , SNMP (v1/v2c/v3), SSH, T elnet and CLI for web management; remote management via software tool (option); SMS management, p[...]
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Page 21
Digi T ransPort ® WR21 Installation Guide Page 21 Standard V ersion Firewall Advanced V ersion Firewall Actions: • block • pass Actions: • block • pass • pass-ifup • pass-ifupnr • debug • touser • dscp • vdscp Options: • routeto • oosed Options: • onvlan • onvrf • oneroute • routeto • oosed Stateful Inspection: No[...]
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Page 22
Digi T ransPort ® WR21 Installation Guide Page 22 Declaration of Conformity EC Declaration Of Conformity We, Ma nu facturer's Name : Digi I nternational of Ma nu facturer's Add re ss: 11001 Bren Road East Minnetonka, MN 55343 d ec lare under our sole re sponsibility that the product: Pro du ct Nam e: Transport WR21 Model Numb er s: WR21-[...]
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Page 23
Digi T ransPort ® WR21 Installation Guide Page 23 Product Disposal Instructions The WEEE (W aste Electrical and Electronic Equipment: 2002/96/EC) directive has been introduced to ensure that electrical/ electronic products are recycled using the best available recovery techniques to minimize the impact on the environment. This product contains hig[...]
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Page 24
Copyright © 201 1 Digi International Inc. All rights reserved. Digi, Digi International, the Digi logo, a Digi International Company , the Digi web site, Digi Remote Manager , Digi T ransPort, Digi T ransPort WR, and Digi T ransPort WR21 are trademarks or registered trademarks of Digi International, Inc. in the United States and other countries wo[...]