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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Digitus DN-16064, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Digitus DN-16064 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Digitus DN-16064. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Digitus DN-16064 should contain:
- informations concerning technical data of Digitus DN-16064
- name of the manufacturer and a year of construction of the Digitus DN-16064 item
- rules of operation, control and maintenance of the Digitus DN-16064 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Digitus DN-16064 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Digitus DN-16064, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Digitus service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Digitus DN-16064.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Digitus DN-16064 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
MEGAPIXEL OUTDOOR IR NETWORK CAMERA SERIES USER MANUAL Please read instructions thorou ghly before operation and retain it for future reference.[...]
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IM P Dis We r e any l e this m Gr o This i The m interr u dang e Wa t Do n o be pl a Tra iPho n Black are r e Motio Andr o Micro s Sym b MP E THIS PER S COM P MPE G COM M TO P R ADDI T COM M HTT P GP L P ORTA N claimer e serve the rig h e gal liabilit y o r m anual is subj e o unding s a Safety Cl a m ains plug s u ption of the e rous. Intenti o t [...]
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TABLE OF CONTENTS 1. OVERVIEW ................................................................................................................... ....... 1 1.1 P RODUCT F EATURES ....................................................................................................... 1 1.2 P ACKAGE C ONTENT ...........................................[...]
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1 1. OVER VIEW 1.1 Product Features • Powerful Remote Surveillance on Multiple Mobile Pl atforms -- For mobile device platforms, iPad®, iPod®, iPhone®, BlackBe rry®, Nokia® Symbian, Windows® Mobile & Android™ (with t heir built-in web browsers or EagleEyes) -- For web browsers, Internet Explorer®, Mozilla Firefox®, Safari®, Google [...]
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2 1.4 Cable Overview RJ45 network cable Reset wires Power cable CABLE DESCRIPTION RJ45 network cable Connect it to the supplied RJ45 cable e xtender adapter for cable extension, and prepare another RJ45 net work cable with suitable length for yo ur connection. Reset wires Remove the insulating coating of thes e t wo wires, and twist them together t[...]
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3 2. BEFORE USING YOUR NETWORK CAMERA This network came ra can be accessed via our supplied CMS software “Vid eo Viewer”, the web browser (such as “Microso ft Internet Explorer” or “Mozilla Firefox”), and smart phone s with our self- developed program “EagleE yes” installed depending on different using situation s. Note: For details[...]
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4 3. ACCESSING THE CAMERA VIA VIDEO VIEWER 3.1 Installing Video Viewer Step1: Place the supplied CD into your CD-R OM or DVD-ROM drive. The prog ram will be automatically run. Step2: Click “Program” in the “Video Viewer” section to install Video Viewer, or cli ck “Download The Latest Version” und er “Program” to download the latest [...]
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5 3.3 Control panel overview Two control panels are available and can be switched depending o n your using habit. 3.3.1 Simplified Version (Default)[...]
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6 3.3.2 Full Function Version 3.3.3 Main Button Overvie w Button Function Description Simplified Full Function Address Book Click to show the predefined IP address(es). You can add, remove or search the IP address to log in the DVR remotely. Miscellaneous Control Remote Config Click to go to the detailed system configuration. For details, please re[...]
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7 Button Function Description Simplified Full Function PTZ Control Click to enter the PTZ control pane l for the smart zoom function. 3.4 Frequently-used functions 3.4.1 Record To record remotely, click “ ” or “ ” → “ ” to go to the “Record Setting” page. In the “Record Setting” page, you can set the followin g items: • Reco[...]
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8 3.4.3 Firmware Upgrade This function is used when users need to upgrade the network camera for fun ction scalability. Note: Before using this function, make sure you have the correc t upgrade files provided by your installer or distributor. Step1: Click “ ”, and select the IP address of your network camera in the addres s book. Step2: Click ?[...]
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9 Step3: Click “Add” to brow se to the upgrade files. Step4: Click “Upgrade Firmware” to start firm ware upgrade. Note: It takes a few minutes to finish the upgrade pr ocess. Do not disconnect the power during firmware upgrade, or the upgrade may be failed. The camera will reboot after the upgrade. Step5: Select the IP address of t he camer[...]
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10 STEP2: Right-click to show the shortcut menu on the top-left panel, and select the E-Map group you want to add. There are three E- Map group s you can add: Google E-MAP, Single E-MAP, and Building E-MAP.[...]
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11 STEP3: When the E-Map group is created, you will see the tree on the top-left panel, sh owing all the devices you’ve added to this group. Icon Description The connected device is ca mera. When it’s selected, it will become red. The connected device is DVR. When it’s selected, it will become red. For any motion or alarm event, it will appea[...]
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12 How to edit / remove an existing E-Map group For Google E-Map Group Right-click on the group na me to show the shor tcut menu list, and select “Edit E-MAP” or “Remove E-MAP” as needed. You can also add a single E-Map group (Add Single E-MAP) or Building E-Ma p group (Add Building E-MAP) into the existing Google E-Map group. For S[...]
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13 For Building E-Map Group Right-click on the group name to show the shortcut menu list, and select “Edit Building E- MAP” or “Remove E-MAP” as needed.[...]
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14 4. CAMERA CONFIGURA TIONS VIA WEB BROWSER Users can also access the netwo rk camera via a web browse r, such as Microsoft Internet Explore r, Mozilla Firefox, Google Chrome and Safari. Note: It’s recommended to consult with your installer before c hanging system configurations. Note: You need to be the supervisor to ente r the system configura[...]
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15 Function Icon User Level Description Configuration Page: Supervisor / Power User Live Switch to the li ve view page. DPTZ Switch to the DPTZ configuration page. For details, please refer to “4.4 Digital PTZ (DPTZ) operations” at page 17. Config. Switch to the system co nfiguration page, and the functions available for “Super visor” and ?[...]
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16 4.3 Face tracking configurations Face tracking is used to especially zoom in on the intruder’s face, easy for everyone to identify. Note: When this function is enabled, DPTZ, Smart Zoom, and optical zoom are no t allowed to use. Note: Face tracking is not supported when the st ream format is set to Multi-Mode, and this menu will not be shown i[...]
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17 4.4 Digital PTZ (DPTZ) operations This fixed network camera type has PTZ capability, i.e. digital PTZ (hereafter called “DP TZ”), for wide area monitoring. Note: When this function is enabled, Face Tracking, Smart Zoom, an d optical zoom are not allowed to use. STEP1: Click “DPTZ” to show the DPTZ control panel. STEP2: Select the functio[...]
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18 4.5 System configuration menu Click “Config.” to enter the configuration page. Note: You need to be “Supervisor” or “Po wer User” to enter the system con figuration page, and the functions available for these two user lev els are different. If you’re not eith er of these two user levels, please re-log into the c amera with one of t[...]
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19 4.6 Network 4.6.1 Network You can set the network configur ation of the network came ra depending on your network type. For details, please refer to your installation guid e. 4.6.2 DDNS Select “On” when the selected net work type in “Net work” is “ PPPOE” or “DHCP”. For details, please refer to the installation guide. 4.6.3 SNTP [...]
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20 4.6.4 FTP Enter the detailed FTP information and click “Sav e” to confirm. The information you set here will be applied when “FTP” is selected in “General” → "Trigger". 4.6.5 MAIL Enter the detailed e-mail information and click “S ave” to confirm. The information you set here will be applied when “Email” is select[...]
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21 4.6.6 SMS Note: Before using this function, you need to apply an API ID from the mobile messaging company, Clickatell, and you will be charged starti ng from the 11 th message. For details, please refer to “APPENDIX 2 API ID APPLICATION FOR SMS MESSAGING’ at page 34. Enter the detailed information needed fo r text messaging, and click “Sav[...]
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22 4.6.7 Filter Choose to permit or block t he IP address(es) wh ich can access this ca mera, and click “Save” to confirm. Function Description • Filter Configuration Error Count Set the maximum count for login failure. When the maximum count is reached, the IP address trying to access the network camera will be locked. Error Lock T ime Set t[...]
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23 4.7 Camera 4.7.1 Camera Adjust the camera p arameters if ne cessary. Item Description Title Enter the title for the camera with up to 15 alphabetic chara cters. Snapshot Path Specify the loc ation to save the snapshot pictures. Environment Select the curr ent environment for the camera to automatically adjust itself to produce the images suitab [...]
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24 4.7.2 Preset Note: Before using this function, make sure the DPTZ fu nction is enabled. You can set new preset points (up to 16) or che ck existing points here. How to set a new preset point Step1: Click DPTZ icon. Step2: Click to where you want to see, and you’ll get a 5x zoom-in image. To slightly zoom out, draw a square from the bottom righ[...]
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25 Sequence When “Sequence” is selected here and is clic ked on the live view page, the camera will start patrolling each preset point defined in “Seque nce”. Step1: Click “Add” to choose a preset point from the drop -down list, and select the duration to stay at this point from 1 ~ 60 minutes. Then, click “Save” to confi rm. Step2:[...]
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26 4.7.4 Color Adjust the color performance from Bri ghtness, Contra ct, Hue and Saturation. Click and drag the slider to preview the color chang e on the right side of ths page and adju st the image color. To restore the default values, click “Back to Default ”. 4.7.5 Time Set daylight saving time and the current time, and click “Save ” to[...]
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27 4.7.6 Smart Zoom Column Description Smart Zoom To switch this function on or off, select “Enable” or “Disable”. Or, it’s also available to click to enable / disable this functi on on the live view panel. Detection* Select to set a specific detection area for this function. Sensitivity Select the digital smart z oom sensitivity (HIGH / [...]
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28 4.7.8 Face Tracking Configure the parameters for face tracking. Note: Face tracking is not supported when the st ream format is set to Multi-Mode, and will not be shown in the configuration page. Function Description Face Tracking Select “Enable” to activate or “Dis able” to deactivate this function. OSD Select “ON” to display the fo[...]
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29 4.8 General 4.8.1 General In “General”, you can select the UI langu age to English or Chinese, and check the MAC address of your camera. To lock camera access when it’s not used after t he specified time, select “5 MIN”, “1 5 MIN” or “30 MIN” from the drop-down li st of “Auto Lock Time”, or se lect “NEVER” to disable th[...]
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30 4.8.4 Account Note: This function is available only for “Supervisor”. You can create a new account with different us er access privilege, or delete or modify an existing account setting. How to create a new acco unt Step1: Click “New”, and fill in the following columns. Column Description User Name Set a user name that will be used for c[...]
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31 Step2: Then, click “Save” to save your setting a nd create a new account. How to modify or delete an existing account Step1: Select the account you want to modify or delete. Step2: To modify the account, click “Edit” to change the settings, and cli ck “Save”. To remove the account, click “Delete”. Note: It’s not allowed to remo[...]
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32 • Notification Setting In this section, you can select to enable E-mail / FTP / SMS notification whe n a motion event happens. Item Description Method • Email When this option is checked, th e network camera will upload the captured video clip to the assigne d e-mail address(s) once motion recording happened. • FTP When this option is chec[...]
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33 APPENDIX 1 PRODUCT SPECIFICA TIONS DN-16064 Netw ork Network Compression H.264 / MPEG4 / MJPEG LAN Port YES LAN Speed 10/100 Based-T Ethernet Supported Protocols DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, R TSP ONVIF Compatible YES Video Resolution SXGA,SXVGA,720P, VGA,QVGA Frame Rate NTSC:30, PAL:25 Number of Online U[...]
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34 APPENDIX 2 API ID APPLICA TION FOR SMS MESSAGING To allow the camera automatically se nding a text message when an event happen s, you need to apply an API ID from Clickatell, one mobile messaging company, first. Note: The SMS messaging is not totally free. You will be charged starting from the 11 th message. Please follow the steps below for ap[...]
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35 Step2: Fill in your information to create an account, and click “CONTINUE”. Note: Note down the user name and password, and the mobile phone number you specified here for SMS notification setting later. Step2: When the account is created, the system w ill automatically send an Email to your specified Email address and ask you to activate you[...]
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36 Step4: Go back to Clickatell, and c lick the tab “Manag e my Products”. Then, select “HTTP” from the drop-down list “My Connections”. Step5: In “Add HTTP API”, enter a descriptive name fo r this service, and make sure the dial prefix is correct and callback type is “H TTP GET”. Then, click “Submit”. Step5: You will get an[...]
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37 APPENDIX 3 BIT RA TE T ABLE FOR REFERENCE The data below is for reference only. The bit rates listed here may vary depending on the re solution, image quality & frame rate you choose, the complexity of your monitoring area, and how often the moving objects sho w in your monitoring area. Testing Environment • Place: Office Entrance • Netw[...]
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38 Resolution Quality Frame Rate (Dynamic) kbps (Static) kbps SXGA Best 1/15 581 374 High 405 342 Normal 487 248 Basic 337 141 VGA Best 358 79 High 201 63 Normal 180 28 Basic 92 15 QVGA Best 1 1 1 84 High 99 68 Normal 97 54 Basic 58 42[...]