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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Dimplex SP420, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Dimplex SP420 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Dimplex SP420. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Dimplex SP420 should contain:
- informations concerning technical data of Dimplex SP420
- name of the manufacturer and a year of construction of the Dimplex SP420 item
- rules of operation, control and maintenance of the Dimplex SP420 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Dimplex SP420 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Dimplex SP420, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Dimplex service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Dimplex SP420.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Dimplex SP420 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
THESE INST RUCTIONS SHO ULD BE READ CAREFULLY AND RET AINED FOR FUT URE RE FERENCE. Dimensions (millimetres) Inst allation and Operating Instructions Electrical 08/18887/1 Issue 1 Fig. 1 Import ant Safety Advice: When using electrical appliances, basic precautions should be followed to reduce the risk of fire, electric shock, and injury to persons,[...]
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Page 2
8 566 240 600 1158 558 480 outline of wall fixing bracket wall plugs screws wall fixing bracket Inst allation Recommended Fixing Dimensions - Fig. 2 Fig. 3 Fig. 4 Fig. 5 Mark the bottom hole position (see Fig. 5), remove the heater ensuring that the bottom fixing bracket is rotated up. Drill and fit wall plug. Refit the heater to the wall fixing br[...]
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Page 3
Manual Operation The S tandby Switch (Switch 1) must be first turned ‘ON’ and the AUTO/MAN (Switch 2) switch set to ‘MANUAL ’ to operate the manual controls - see Fig 6. Note : When the fire is put in Manual mode the first time the flame effect will come on indicated by the Bottom neon coming on for 3 seconds - see Fig 7. T o go to the prev[...]
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Page 4
Remote Control Operation LCD display The LCD display shows the following functions: • Main menu points: OFF , FLAME, HEA T , TEMP , TIMER, PROG , and TIME . • Brightness of the flame effect shown as a bar chart in 4 steps (50 step s internally). • Remote control set temperature in °C (thermostat function). • Room temperature in °C . • S[...]
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Page 5
Replacing the remote control The new remote control must be set up as follows: Press switch 1 to ON . Press switch 2 to AUTO (see Fig. 6). Press switch 3 to O for more than 3 seconds until both LED’s are on (see Fig. 7). Press the remote control’s enter button or the e f buttons. Now the heater has learned the serial number from the remote cont[...]
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Page 6
The front surround will need to be removed in order to change lamps. W arning - The front surround is heavy and easily damaged !. The front surround is fixed with 4 spring loaded pins and is supported at the top by the chassis. T o gain access to the lamps please apply the following proce- dure: W ARNING – AL W A YS DISCONNECT FROM THE POWER SUPP[...]
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Page 7
Cleaning W ARNING – AL W A YS DISCONNECT FROM THE POWER SUPPL Y BEFORE CLEANING THE HEA TER. For general cleaning use a soft clean duster – never use abrasive cleaners. The glass viewing screen should be cleaned carefully with a soft cloth. DO NOT use proprietary glass cleaners. After Sales Service Y our product is guaranteed for one year from [...]
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Page 8
The product complies with the European Safety S tandards EN60335-2-30 and the European S tandard Electromagnetic Compatibility (EMC) EN55014, EN60555-2 and EN60555-3 which cover the essential requirements of EEC Directives 73/23 and 89/336 Glen Dimplex UK Limited Millbrook House Grange Drive Hedge End Southampton Hampshire. SO30 2DF UK customer hel[...]