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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Dimplex VR15, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Dimplex VR15 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Dimplex VR15. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Dimplex VR15 should contain:
- informations concerning technical data of Dimplex VR15
- name of the manufacturer and a year of construction of the Dimplex VR15 item
- rules of operation, control and maintenance of the Dimplex VR15 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Dimplex VR15 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Dimplex VR15, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Dimplex service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Dimplex VR15.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Dimplex VR15 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
08/18149/1 (UK) Issue 1 The product complies with the European Safety S tandards EN60335-2-30 and the European S tandard Electromagnetic Comp atibility (EMC) EN55014, EN60555-2 and EN60555-3 which cover the essential requirements of EEC Directives 73/23 and 89/336 VR15 & VR20RP Quartzray V ector Heaters[...]
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Page 2
1 2 3 4 5 6 7 8 9 62 140 112 150 overhang or ceiling 425 150 112 150 overhang or ceiling rain cover VR15 VR20RP[...]
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Page 3
THESE INSTRUCTIONS SHOULD BE READ CAREFULL Y AND RET AINED FOR FUTURE REFERENCE Models Heating Elements V olt age Weight VR15 1 x 1.5kW 230-240V 2.2kg VR20RP 1 x 2.0kW 230-240V 2.2kg Import ant Safety Advice The installation of these appliances must always be carried out by a competent electrician and be in accordance with the current IEE wiring re[...]
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Page 4
Glen Dimplex UK Limited Millbrook House Grange Drive Hedge End Southampton Hampshire. SO30 2DF UK customer help line (8.00AM – 6.00PM Mon-Fri; 8.30AM-1.00PM Sat) Customer Services: T el. 0870 7270101 Fax. 0870 7270102 e-mail customer .services@glendimplex.com Republic of Ireland T el. 01 8424833 [c] Glen Dimplex UK Limited All rights reserved. Ma[...]