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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Dish Network DP21, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Dish Network DP21 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Dish Network DP21. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Dish Network DP21 should contain:
- informations concerning technical data of Dish Network DP21
- name of the manufacturer and a year of construction of the Dish Network DP21 item
- rules of operation, control and maintenance of the Dish Network DP21 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Dish Network DP21 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Dish Network DP21, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Dish Network service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Dish Network DP21.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Dish Network DP21 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
120131 DishPro 21 Multi-Dish Switch Installation Guide[...]
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Page 2
Impo rtant S afet y I nstr uctio ns Yo u must k eep safe ty i n mi nd wh en you inst all and us e the DP21 swi tch. Refe r to the s afe ty ins truct ions i n the ins tallat i on inst ruction s tha t came wi th your s ystem. In this Gu i d e , the f ollowi ng no tes tell y ou whe n you need t o pay s pecia l atte ntio n: Impo rtant Re gu lato ry F a[...]
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Page 3
3 Content s Intro duction ....... ........ ... ........ ... ........ p age 4 How to Inst all the DP21 Switch ..... p age 5 Operating w ith a Dis hPro Compliant Splitt er ...... ....... .... .... p age 10 Wiring Diagr ams ....... ... ........ ... ........ p age 10 Limited Warranty .. ....... .... ....... .... .... p a ge 14 I nstr uctio ns_Smal l. f[...]
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Page 4
4 Intr odu cti on A Dis hPro 21 (DP 21) Multi -Dis h Swit ch all ows you to re ce ive sig nals fr om tw o Di shP ro LN BF s, an d rou te t he se si gn als to a Dis hPr o sa tell it e re ceiv er ( see pag e 10 for wir in g diag rams) . Th is gu ide exp lains how to i nstal l a DP2 1 Mu lti- Dis h Swi tch . Use thi s gui de a lo ng wit h th e D ishPr[...]
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Page 5
5 How to Inst all a DP21 S witch The foll owi ng inst ruct io ns assume y ou hav e alre ady point ed you r dish f or the str onge st poss ible s ignal , that you hav e run Check Switch with th e Dis hPr o LNB F con necte d dir ectl y to t he rece iv er ’ s Sate llit e In po rt, an d that you have t aken a so ftwar e up grade from the s atel lit e[...]
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Page 6
6 2. Connec t the co axial c ables f rom a DI SH 500 or a DISH 300 t o the p orts on t he DP21 sw itch l abele d To D i s h as shown in the wi r ing d iagra ms that be gi n o n page 10. 3 . Co nnect th e cabl e fr om the sate llit e recei ve r por t label le d Sa tell ite In to the D P21 port label ed T o Recei ver Satelli te In . Run Ch eck Swit c[...]
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Page 7
7 Figure 1. Point Di sh/Sign al 4. T he Check Swi t ch proce dure wil l run. Whe n it fi nishe s, you wil l see a n Inst allatio n Summary scre e n sim il ar to Fi g ure 2 o n p age 8. Th is sc reen sh oul d ide nt ify th e ins tall ed s witch as a DP21. Y ou s hou ld se e eve ry s ate lli te loc atio n t hat y our s yste m is r ec eiv ing on t he [...]
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Page 8
8 Figure 2. I nst allat ion Summary with Ident ified Devi ces Note : If you us e a Dis hPr o comp lia nt spl it ter, one si de of th e spl it ter bloc ks the communi cati ons betwee n the rece iv er and the LNBF , but wil l al low t he sa tell ite TV si gn als to p ass . Y ou w ill se e an I nst alla tio n Sum mary screen s imi lar to the on e show[...]
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Page 9
9 Figure 3. I nst allat ion Summary without Ident ifie d Devices 5. If th e Inst all ation Summ ar y does not show that Check Switch com plet ed succe ss full y as sh own in ste p 4, chec k your c onnect ions o n all cab le s at the r eceiv er s, swit ches, and LNBFs , an d then ru n Ch eck Swit ch aga in. 6. If you s til l do not se e the Satel li[...]
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Page 10
10 7. If you s til l do not se e the Satel lite recep tion veri fied mes sag e, ca ll th e DISH Net wor k Cust omer Ser vic e Cen ter at 1 -80 0-333- DI SH (3474) . Oper ating wi th a DishPro Co mpliant S plitter Wh en us ing a D ish Pro c ompl ia nt sp litte r to s plit t he sig nal f rom a Di shPro s ingle LN BF (as s hown i n Figure s 4 and 5 ),[...]
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Page 11
11 Figure 4. DISH 500 with DishPro T win LNBF , DISH 300 with a Single LNBF , T wo DP21 Switches, and a DishPro Compli ant Splitte r . Support s t wo rece ivers from t hre e sa t ell ite l o cat io ns . I nstr ucti ons _Smal l. fm Page 11 T uesda y, J anu ary 1 4, 20 03 2:0 8 PM[...]
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Page 12
12 Figure 5. T wo DISH 300s wit h Single DishPr o LNBFs, T wo DP21 Switches, an d T wo DishPro Compliant Spl itters. Support s two receiv ers from two sate llite loca tions. I nstr ucti ons _Smal l. fm Page 12 T uesda y, J anu ary 1 4, 20 03 2:0 8 PM[...]
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Page 13
13 Figure 6. One Dish 500 with a T win LNBF , One Dish 300 with a Single LNBF , and One DP21 Switch. Suppor ts one receiver f rom three sat ellite l ocations and one r eceiver from two satel lite locat ions. I nstr ucti ons _Smal l. fm Page 13 T uesda y, J anu ary 1 4, 20 03 2:0 8 PM[...]
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Page 14
14 Li mited Warr an ty Thi s war ranty e xten ds on ly to the or igi nal use r of the DISH Net work ™ DP21 Swit ch (“you ,” “your”) and is limit ed to the pu rchase p rice of the swi tch. Echo St ar Commu nicati ons Cor porati on and it s aff iliat ed compa nies (“we ,” “our ,” “us ”) warrant this swit ch contro l against d ef[...]
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Page 15
15 USE OF , OR INABILIT Y TO USE, THIS DEVI CE. UNDER NO CIRCUMST AN CES S H ALL OUR LIABILITY , IF ANY , EXCE ED THE PURCHASE PRICE P AID FOR THIS DEVICE. EXCEPT TO THE EXTENT PROHIBITE D BY APPLICA BLE L A W , ANY IMPL IED W ARRANTY OF MERCHANT ABIL ITY OR F ITNESS FOR A P AR TICULAR PUR POSE ON THIS DEVICE IS LIMITED IN DUR A TION TO THE DURA TI[...]
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Page 16
16 The shi ppi ng char ge, for receivin g replace ment equip ment and ret urn ing the defec tive eq uipme nt, is a o ne time f ee ba sed on Ec hoStar 's comp etiti ve bulk shipp ing ra tes (ad ditional c harges may a pply ou tside o f the conti nenta l US). Th is fee will b e charged to y our bil ling acco unt or y our valid c red it ca rd. If[...]
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Page 17
17 Acc essory W arrant y An ac cessory i s any DIS H Netwo rk brand ed equ ipment, d ispl aying the D ISH Netw ork log o, excl udin g the r eceiver , Smart Car d, cabl es and hoo kup s, and non - me chanical co mponent s. A on e-year war rant y becomes effective u pon the ac tivati on of th e DIS H syste m or d ate of p urchas e, if bou ght s epar [...]
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Page 18
18 W e will: Che ck the s witch , includ ing whet her it i s cov ered under the warr anty . Repl ace any sw itch tha t w e find is de fective w ith a new or ref urb ished swi tch, if the def ectiv e swi tch is co vered u nder th e warra nty . W e will s hip th e repla cemen t swi tch at our expense. If a de fectiv e switch is not cov ered un der th[...]
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Page 19
Copyri ght © 2003, EchoS tar T echnol ogies Co rpora tion, Engl ewo od, Colora do 801 12. Al l right s rese rved. The info rma tion in thi s Guide may chang e withou t noti ce. Revisi on s may be i ssued t o tell y ou about s uch c hanges . Y o u should a ddres s commen ts or que stio ns ab out this Gui de to T echn i c al Publi cati ons, E choS t[...]