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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Drive Medical Design PhoenixHD4, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Drive Medical Design PhoenixHD4 should contain:
- informations concerning technical data of Drive Medical Design PhoenixHD4
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Drive Medical Design PhoenixHD4 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Drive Medical Design PhoenixHD4, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Drive Medical Design service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Drive Medical Design PhoenixHD4.
Why one should read the manuals?
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Table of contents for the manual
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Page 1
1 PHOENIX HD SCOOTER PHOENIXHD3 / PHOENIXHD4 OWNER ’ S MANUAL[...]
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Page 2
2 1. PREFACE AND INTRODUCTION ……..………………………………… 3 2. SAFETY NOTICE …………………………………………………………...…. 2.1 Before driving 2.2 While driving 2.3 Labeling 2.4 E MI 4 3. 4. PARTS INTRODUCTION ……………..……………….. ……………………. OPERATION ………………?[...]
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Page 3
3 P lease carefully read this owner ’s manual before using the vehicle. Im proper use of the vehicle could result in harm, injury or traffic accidents. To ensure that you get the most your scooter, please re ad th is owner ’s manual before using. ♦ This owner ’s manual includes operation instructions for every aspect of the vehicle, assembl[...]
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Page 4
4 2. SAFETY NOTICE 2.1 BEFO RE DRIVING The user needs to be familiar with the usage and operation of this vehicle before driving. Therefore, pl ease follow the commendations in this sa fety notice. ■ The same traffic rules app ly to the use of this vehicle as apply to pedestrians ♦ For you r safety, please follow and adhere to the same traf[...]
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Page 5
5 2. SAFETY NOTICE 2.2 WHILE DRIVING ■ Do not use your vehic le under the circumstances below. ♦ On surfaces that are muddy , gravelly, bumpy, narrow, snowed over , icy, or can al towpaths not guarded by any fence or hedge . Keep away from places where you might get the wheels stuck. ♦ Do not dri ve at night or when it is raining , snowin[...]
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Page 6
6 lbs 8° 20 lbs 7° lbs 6° Figure 1. Maximum Recommended lncline Angles READ OWNER'S MANUAL AND CHARGE BATTERY BEFORE OPERATING WARNING Do not exceed recommended inclines or weight limits. scooter is mo tion . Never attempt to adjust th e ti ller whil e th e tightened . certain the till er adjus tment knob is full y Before l ifting o r drivi[...]
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Page 7
7 2. SAFETY NOTICE 2.4 EMI This portion of the content will provide the user with basic information that describes the proble ms w ith EM I, know n sou rces of EMI, protective measures either to lessen the possibility or exposure or to minimize the degree of exposure, and suggested action should unexpected or erratic movement occur. Caution : It is[...]
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Page 8
8 2. SAFETY NOTICE 3. Long - range transmitters and transceivers, such as commercial broadcast transmitter (radio and TV broadcast antenna towers) and amateur (HAM) rad ios. Note: Other types of hand - held d evices, such as cordless phones, laptop computers, AM/FM radios, TV set s, CD player, and cas sette playe rs, and small appliances, such as e[...]
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Page 9
9 3. PARTS INTRODUCTION PARTS DESCRIPTION 1. Control panel 2. Basket 3. Charger Sock et 4. Tiller Adjustmen t Knob 5. Seat 6. S eat Rotation Lever 7. Battery Pack 8. Freewheel Lever 9. Anti - tip wheel s 10. S eat Post Knob 11. Seat Height Adj ustment Pin[...]
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Page 10
10 4. OPERATION 4 .1 CONTROL PANEL 1. Speed Dial 2. Horn Button 3 . Battery Indicator 4. Power Switch 5. Power Eye 4 .2 H OW TO OPERATE YOUR SCOOTER ■ Power switch ♦ To switch the p ower on , turn the key clockwise in the ignition. The power eye should illuminate. ♦ To switch the power off, turn the key anticlockwise. The power eye should swi[...]
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Page 11
11 4. OPERATION ! Warning When on a gr adient NEVE R set the vehicle to the freewheel mode. The electromagnetic brakes will not be applied. This may result in injury or damage. ■ Seat ♦ The seat can b e rotated and locked in position at 45 degrees intervals. ♦ Push the seat adjustment lever forward and swivel the seat. ♦ Release the l e[...]
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Page 12
12 4. OPERATION # Suggestion 1. You should rechar ge the batteries after each time the vehicle is used to ensure maximum range. The batteries should be charged up at least once a week even if the scooter is not used. 2. Aft er charging or replacing a new battery , drive the vehicle for 2 - 3 minutes to make sure the battery capacity is sufficient. [...]
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Page 13
13 4. OPERATION 4.3 How to set to freewh eel mode Fig 4.1 Fig 4.2 ◆ Engaged mode (Fig. 4.1): Push the lever completely and the scooter can be driven by motor powe r. ◆ Freewheel Mode (Fig 4. 2) : Pull the l ever up and the scoot er can be moved manual ly. ! Warning Never opera te the f reewheel l ever while seated on the sco oter or on a n in[...]
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Page 14
14 ■ Tiller Adjust ment The tiller can be adjusted i n to many d ifferen t positions to suit each driver. 1. Loosen the knob to adjust t he tiller t o positions you want. (Fig. 4 .3) 2. Once decid e the posi tion, t ighten the knob to s ecure the tiller . ( Fig. 4. 4) Fig. 4.3 Fig. 4.4 4. OPERATION ! Warning Please hold the t iller before[...]
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Page 15
15 5. DRIVING ON THE ROAD ■ Sta rting and Driving 1. Make sur e the seat is ins talle d prope rly. 2. Make sur e the till er has been s ecured properl y. 3. Fold down the armrests so you can rest your a rms on them. 4. T urn the power switch to “ON”. 5. Check batter y i ndicator to see whether there is enough pow er for your journey. I f [...]
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Page 16
16 6. BATTERY CHARGING AND CARE 6.1 CHARGING THE BATTERY ■ Me th o d 1 : On board Charging (see photograph overleaf) Follow the procedure be low step by step: 1. Turn the power switch to (OFF) 2. Plug the charger ’s power cord i nto the ma ins . 3. Open the charging socket cap on the rear shroud. Then connect the charger’s round plug to t[...]
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Page 17
17 6. BATTERY CHARGING AND CARE ■ Charging Hours The charging duration is about 6 h ours. To ensure optimum performance a 10 - hour charge is recommended. But we do not recommend a charging more than 24 consecutive hours. ■ Batteries (I nside the Pack) 1. The PH OENIX HD 3 / PHOENIX HD 4 is powered by two sealed lead - acid deep - cycle[...]
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Page 18
18 6. BATTERY CHARGING AND CARE ♦ The batteries carry a eight - month of manufactu rer's warranty. This warranty only covers issues relating to m anufacturing faults, and not faults relating to failure to recharge the batteries as instruct ed above. # Suggestion – How to ma ximize y our batte ries eff iciency and servi ce life 1. Fully rec[...]
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Page 19
19 6. BATTERY CHARGING AND CARE ! Warning 1. The wiring system and charger are well situated in the battery pack while being assembled in plant. Do not attempt to re - locate the wiring sys tem by yourself. The improper layou t of w iring system may result in the wires pinched by battery box, which might result in the electronic system failure. 2. [...]
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Page 20
20 7. INSPECTION AND MAINTENANCE 7.1 INSPECTION • Clean the scooter with a damp cloth and dus t down approximately once a week to preserve the appearance of the s cooter. • Adjust the till er height and return to the origi nal position and swive l the seat once a week to en sure the parts adj ust and re move smoothl y and easi ly when requ ired[...]
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Page 21
21 7. INSPECTION AND MAINTENANCE 7.3 BATTERY , FUSE AND TIRE ■ Batter y Refer to the section enti tled “ 6. BATTERY CHARGING AND CARE” . ■ Fuse If the battery charg er is turned on and no LED ’s are lit, check the fuse. # Suggestion Ask for hel p from your dealer to inspect or replace the fuse , since the tiller shroud has to be r[...]
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Page 22
22 7. INSPECTION AND MAINTENANCE 7.5 MOVING ABOUT ♦ S witch off the power with power key before moving . Always dismou nt from th e scooter before movi ng . ♦ Lift the scoo ter by the cha ssis, and not by the shroud. Lifting the scooter by the bumper could cause damage or injury. ♦ For your safety, always ask for help if required . You wi ll [...]
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Page 23
23 7. INSPECTION AND MAINTENANCE ! Warning Always unplug the rear section electrical connector before separating the two sections. Knob lock[...]
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Page 24
24 7. INSPECTION AND M AINTENANCE 7.7 ASSEMBLING THE SCOOTER # Suggestion The assembly process is essentially the disassembly process in reverse. First study the text and photographs in the disassembly procedure before r e - assembling the scooter. 1. Position the front and rear sections of PHOENIX HD 3/ PHOENIX HD 4 . 2. Align the lower curved loc[...]
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Page 25
25 8. TROUBLESHOOTING ■ TROUBLE SHOOTING If you ha ve trouble with your sco oter, you can inspect th e following before taking you scooter to the dealer. If you cannot solve the problem, conta ct your dealer for assistance. Problem Symptom Remedy The scooter wil l not switch on • Batteries not connect ed • Rear and frond sections not conn[...]
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Page 26
26 9. SPECIFICATION SPECIFICATIONS Model PHOENIX HD 3 PHOENIX HD 4 Dimension (L x W x H mm) (L x W x H inch) 980 × 550 × 1010mm (38.5" × 21.7" × 39.7") 1055 × 550 × 965mm (41.5" × 21.7" × 38.0") Base Weight 30.3kgs / 66.6lbs 35.3kgs / 77.6lbs Battery Weight 13.8kgs / 30.6lbs 13.8kgs / 30.6lbs Seat Weight 10.8kg[...]
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Page 27
27 10. WARRANTY 9.1 WARRANTY There is a limited lifeti me warranty on your new Bob cat Scooter . T he warranty covers the scooter for part s only during this period. For more detail, please see t he Warranty Conditi ons below. Warrant y Conditi ons: Any work or repl acement par t ins tallat ion must be car ried out by an authori zed Driv e deal er [...]
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Page 28
28 10. WARRANTY 10.1 VIN (VEHICLE INDIFICATION NUMBER) T o ensure the correct after sales service and warranty service support, please write down the vehicle ident ification number that is stuck on the back right - hand side of the frame. …………………………………………………………………………………………………[...]
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Page 29
29 Drive Medical Desi gn & Manu factur ing 99 Seaview Boulevard Port Washington, NY Tel: (516) 99 8 - 4600 Fax: (516) 566 - 2043 www.drivemedi cal.com[...]