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Eaton ConnectUPS-X manual

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Table of contents for the manual

  • Page 1

    Powerware Series Eaton ConnectUPS t Web/SNMP Card User's Guide X, BD, and E Models ®[...]

  • Page 2

    Class B EMC Statements FCC Part 15 NOTE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio fre[...]

  • Page 3

    Requesting a Declaration of Conformity Units that are labeled with a CE mark comply with the following harmonized standards and EU directives: S Harmonized Standards: EN 50091-1-1 and EN 50091-2; IEC 60950 Third Edition S EU Directives: 73/23/EEC, Council Directive on equipment designed for use within certain voltage limits 93/68/EEC, Amending Dire[...]

  • Page 4

    Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 4 Table of Contents 1 Introduction 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Features 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    TABLE OF CONTENTS Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 5 Serial Pass-Through Mode 32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reconfiguring the Card for Serial Pass-Through Mode 32 . . . . . . . . . . . . [...]

  • Page 6

    Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 6 Chapter 1 Introduction The Eaton ® ConnectUPS t Web/SNMP Card is a network device for your uninterruptible power system (UPS) that provides both SNMP and HTTP compatibility. The ConnectUPS Web/SNMP Card is available in three models: S ConnectUPS-X [...]

  • Page 7

    INTRODUCTION Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 7 Client software is available for Microsoft Windows ® , Mac OS ® X, Novell ® NetWare ® , Linux ® , and UNIX ® . These programs communicate through TCP/IP with the ConnectUPS Card and automatically shut down the protected system dur[...]

  • Page 8

    INTRODUCTION Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 8 System Application The following diagram shows how the ConnectUPS Web/SNMP Card can be used in a network application. Ethernet Management Station or Terminal RS-232 UPS ConnectUPS-X, ConnectUPS-BD, or ConnectUPS-E NMS Station or Web Bro[...]

  • Page 9

    Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 9 Chapter 2 Remote Configuration Use the following procedures to access the ConnectUPS Web/SNMP Card's configuration menus through a Web browser or Telnet utility. NOTE Not all settings are configurable through both interfaces. For example, the f[...]

  • Page 10

    REMOTE CONFIGURATION Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 10 Configure the Card You can configure the card through a Web browser or Telnet: S To set parameters through a Web browser, continue to the following section, ”Configure through a Web Browser.” S To establish a Telnet connect[...]

  • Page 11

    REMOTE CONFIGURATION Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 11 Configure through a Web Browser To configure the card through a Web browser: 1. Run the Web browser and connect to the card IP address (the default is 192.168.7.18). The home page of the card displays (see Figure 2). Figure 2. [...]

  • Page 12

    REMOTE CONFIGURATION Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 12 2. Select Configuration from the menu at the top of the home page, then Web/SNMP Card Configuration to set the card parameters (see Figure 3). Figure 3. Sample ConnectUPS Web/SNMP Card Configuration Page 3. Select Become Superu[...]

  • Page 13

    REMOTE CONFIGURATION Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 13 4. Select and edit the ConnectUPS Web/SNMP Card IP Address (see Figure 5). 5. Select and edit the Gateway Address for the network. 6. Select and edit the Subnet Mask of the network. 7. Select Set Values to save the new settings[...]

  • Page 14

    REMOTE CONFIGURATION Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 14 10. Select Date and Time from the menu at the top of the page (see Figure 6). 11. Enter the appropriate date and time information in the specified format. Synchronize with computer time is the default. You can also synchronize [...]

  • Page 15

    REMOTE CONFIGURATION Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 15 Configure through a Telnet Connection To configure the card parameters through a Telnet connection: 1. Run your Telnet utility to connect to the card. The card's default IP address is 192.168.7.18. 2. Open the connection. [...]

  • Page 16

    Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 16 Chapter 3 UPS Power Management You can manage the UPS from a Web browser or from an SNMP network management system. UPS Management from a Web Browser When using a Web browser to access the ConnectUPS Web/SNMP Card, the majority of UPS-related infor[...]

  • Page 17

    UPS POWER MANAGEMENT Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 17 Viewing Status@aGlance Status@aGlance is a page that provides a simple, intuitive way to view UPS status information and is accessed through a Status@aGlance link on the Summary page. It changes the background color of the page[...]

  • Page 18

    UPS POWER MANAGEMENT Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 18 Becoming the Superuser Several menus allow UPS and ConnectUPS Web/SNMP Card parameters to be modified by the user. However, many of these are password-protected for the Superuser. To become the Superuser, you must log in with a[...]

  • Page 19

    UPS POWER MANAGEMENT Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 19 Forcing the UPS to Shut Down 1. Select Configuration from the menu at the top of the home page, then UPS Event Actions . 2. Log in as the Superuser. 3. Select UPS Shutdown and Restart Settings . 4. Verify Load Segment to Turn O[...]

  • Page 20

    UPS POWER MANAGEMENT Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 20 Planning a Scheduled UPS Shutdown and Restart NOTE Before scheduling any shutdowns or startups, you must configure the date and time within the ConnectUPS Web/SNMP Card. You may use the ConnectUPS Web/SNMP Card to schedule the [...]

  • Page 21

    UPS POWER MANAGEMENT Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 21 Configuring E-Mail Notification You may use the ConnectUPS Web/SNMP Card to inform selected e-mail accounts of events and changes in status as they occur in the UPS or to provide a daily status message at a predetermined time. [...]

  • Page 22

    UPS POWER MANAGEMENT Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 22 6. For Advanced Settings , select View & Configure . Enter the Sender's Email Address , Optional SMTP Username , Optional SMTP Password , SMTP Reply to Address , and SMTP Port Number (see Figure 8). Refer to the online[...]

  • Page 23

    UPS POWER MANAGEMENT Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 23 Performing a Manual UPS Battery Test You can use the ConnectUPS Web/SNMP Card to manually perform a UPS battery test. The ability to test the UPS is model dependent (consult your UPS documentation for more information). 1. To m[...]

  • Page 24

    UPS POWER MANAGEMENT Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 24 UPS Management from an SNMP NMS To access the ConnectUPS Web/SNMP Card via SNMP: 1. Use these Community strings: GET Community string: public SET Community string: private By default, the ConnectUPS Web/SNMP Card's Write A[...]

  • Page 25

    UPS POWER MANAGEMENT Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 25 Viewing UPS Monitoring Parameters The ConnectUPS Web/SNMP Card supports several MIB groups that separate specific UPS parameters into related areas. The groups used in the MIB for the card include: S Ident S Battery S Input S O[...]

  • Page 26

    UPS POWER MANAGEMENT Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 26 Automatic Shutdown of UPS-Protected Computers NetWatch client software supports remote UPS monitoring and automatic shutdown of UPS-protected computer systems and is available on the supplied CD-ROM or from http://powerquality.[...]

  • Page 27

    Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 27 Appendix The appendix contains: S The card panel details (connections and LEDs) S Technical card specifications S DIP switch and jumper settings S Serial Pass-Through mode S Upgrading the firmware S External contact monitoring feature S Configurati[...]

  • Page 28

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 28 Off On 1 2 10 Mb Network LED (yellow) 100 Mb Network LED (green) Ethernet Connector DIP Switch Reset Switch COM Port COM NETWORK Status LED (yellow) Power LED (green) Figure 10. ConnectUPS-BD Panel Details DIP Switch UPS Port Network Conne[...]

  • Page 29

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 29 LED Description The functions of the ConnectUPS Web/SNMP Card are indicated by the Status LED and either the 10 Mb or 100 Mb LEDs, as listed in the following tables. Table 1. ConnectUPS-X and ConnectUPS-BD LEDs Status LED 10 Mb or 100 Mb L[...]

  • Page 30

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 30 Technical Specifications Table 3. Technical Specifications CPU AC1101 Memory 1024k 8 Static DRAM 1024k 8 Flash ROM LAN Controller AC1102 Network Connection 10/100BaseT RJ-45 network connector (ConnectUPS-X provides 3 additional connectors [...]

  • Page 31

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 31 DIP Switch Description DIP switch definitions for the ConnectUPS Web/SNMP Cards are listed in Table 4. Table 4. DIP Switch Modes SW1 SW2 Description Off Off Operational Mode (default) Off On BOOTP/DHCP Enable Mode (overrides the serial/Tel[...]

  • Page 32

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 32 Serial Pass-Through Mode NOTE Serial pass-through functionality is available only with the ConnectUPS Card firmware v3.20 and higher (with older, non-RoHS hardware) and v4.20 and higher (with RoHS hardware). Updates to the ConnectUPS Card [...]

  • Page 33

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 33 3. Using a pen or paperclip, press the RESET switch on the card to restart the card in the Serial Pass-Through mode. 4. Locate the configuration cable (labeled “PC”) that was supplied with the ConnectUPS Card. 5. Plug the RJ-45 end of [...]

  • Page 34

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 34 Upgrading the Card Firmware During the upgrade process, the ConnectUPS Web/SNMP Card is inaccessible, but restarts automatically within a minute after completing the upgrade. To upgrade the firmware: 1. Locate a networked PC with Microsoft[...]

  • Page 35

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 35 7. Select Open next to Filename and select the binary upgrade file that was previously downloaded or otherwise received and copied to the PC. Select Upgrade to start the process. After the process starts, do not cancel or interrupt the upg[...]

  • Page 36

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 36 Cabling To use the Contact Monitoring features, construct a cable with an RJ-45 connector that will plug into the ConnectUPS Web/SNMP Card COM (configuration) port. You can use a CAT5 Ethernet cable and remove the other RJ-45 connector. On[...]

  • Page 37

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 37 SNMP Specifics for All Supported Contacts The ConnectUPS generates PowerMIB trap number 30 ( xupstdContactActiveNotice ) to indicate the change from normal state of either contact. The trap text is “The Contact indicated by xupsContactIn[...]

  • Page 38

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 38 Comments Description Variable xupsContactState The current “normal” state of the contact Valid states for the trap would be open(1) and closed(2) since these are the normal (at rest) states of the contacts being monitored. OpenWithNoti[...]

  • Page 39

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 39 Event Log Specifics If the External Contact Monitoring feature is enabled, the following events will be written to the log as necessary: [xupsContactDescr] Monitoring Enabled [xupsContactDescr] Monitoring Disabled External Contact Monitori[...]

  • Page 40

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 40 Table 12. Parameters with Examples No. Function Description Example 1 IP Address IP address of the card 192.72.173.188 2 Gateway Address Default IP address of the network gateway 192.72.173.254 3 Network Mask Subnet mask setting 255.255.25[...]

  • Page 41

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 41 Set Trap Receivers For those users who intend to use an SNMP-compatible NMS to manage the ConnectUPS Web/SNMP Card, the IP address of the machine intended to be the trap receiver must be added to the list on the ConnectUPS Web/SNMP Card. U[...]

  • Page 42

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 42 Email Notification Use this function to inform selected e-mail accounts of events and changes in the status as they occur in the UPS or to provide a daily status message at a predetermined time (option 9 ). This information is accessible v[...]

  • Page 43

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 43 +============================================================================+ | [ ConnectUPS Web/SNMP Card Configuration Menu ] | +============================================================================+ 1. External Contact #1 Name: [...]

  • Page 44

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 44 SSL Certificate Installation Install the SSL security certificate according to the applicable instructions for your Web browser: Internet Explorer or Java Plug-in. NOTE You can choose not to install the security certificate, although this [...]

  • Page 45

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 45 Figure 15. Java Plug-in Warning Message[...]

  • Page 46

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 46 Internet Explorer To install the SSL certificate using Internet Explorer: 1. Open Internet Explorer. 2. Type http://<IP Address>/rootcert.html where <IP Address> is the one assigned to the card, and press Enter. The Download pa[...]

  • Page 47

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 47 4. Select Open . The Certificate page opens (see Figure 18). Figure 18. Certificate Page[...]

  • Page 48

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 48 5. Select Install Certificate . The Certificate Import Wizard starts (see Figure 19). 6. Select Next . Figure 19. Certificate Import Wizard[...]

  • Page 49

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 49 7. Select Automatically select the certificate store based on the type of certificate and select Next (see Figure 20). Figure 20. Certificate Store Menu 8. Select Finish and then OK to complete the installation (see Figure 21 and Figure 22[...]

  • Page 50

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 50 Figure 21. Completing the Certificate Import Wizard Screen Figure 22. Success Screen[...]

  • Page 51

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 51 9. Request a secure, encrypted SSL Web connection by typing the URL of the card and pressing Enter. For example: https://<IP Address>/rootcert.html where <IP Address> is the one assigned to the card. 10. To verify that you have[...]

  • Page 52

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 52 Java Plug-in To install the SSL certificate using Java Plug-in: 1. Open your browser. 2. Type http://<IP Address>/rootcert.html where <IP Address> is the one assigned to the card, and press Enter. The Download page opens (see F[...]

  • Page 53

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 53 5. Specify the libsecurity subdirectory in your Java Plug-in program folder for saving the certificate; then select Save (see Figure 26). The file begins downloading. Figure 26. Save Menu 6. When the download is finished, rename the certi[...]

  • Page 54

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 54 SSH Installation SSH is a software application used to log into another computer over a network and execute commands in a remote machine (typically a UNIX system, but also Microsoft Windows systems). It provides strong authentication and s[...]

  • Page 55

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 55 4. Select SSH in the Category column. The SSH Connection screen opens (see Figure 29). 5. Select 1 only for the Preferred SSH protocol version. Figure 29. Example Configuration - SSH Connection Screen 6. Select Open . The login prompt wind[...]

  • Page 56

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 56 7. Log in with the username and password . The default username and password is admin (see Figure 31). Figure 31. Username and Password Window 8. Press Enter. The ConnectUPS Web/SNMP Card menu window opens (see Figure 32). Figure 32. Conne[...]

  • Page 57

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 57 Service and Support If you have any questions or problems with the ConnectUPS Web/SNMP Card, call your Local Distributor or the Help Desk at one of the following telephone numbers and ask for a ConnectUPS Web/SNMP Card technical representa[...]

  • Page 58

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 58 Two-Year Limited Warranty (USA and Canada) Eaton Connectivity Devices WARRANTOR: The warrantor for the limited warranties set forth herein is Eaton Corporation, an Ohio Corporation company (“Company”). LIMITED WARRANTY: This limited wa[...]

  • Page 59

    APPENDIX Eaton ® ConnectUPS t Web/SNMP Card User's Guide S 164201405 Rev E www.eaton.com/powerquality 59 Company shall not be responsible for any charges for testing, checking, removal, or installation of Warranted Items. COMPANY DOES NOT WARRANT EQUIPMENT NOT MANUFACTURED BY COMPANY. IF PERMITTED BY THE APPLICABLE MANUFACTURER, COMPANY SHALL[...]