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Edge-Core VP3302 manual

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Table of contents for the manual

  • Page 1

    [...]

  • Page 2

    VP3302 IP Phone User Manual Contents 1 OVER VIEW ......................................................................................................... 3 1.1 I NTRODUCTION ............................................................................................... 3 1.2 K EY F EA TURES .........................................................[...]

  • Page 3

    VP3302 IP Phone User Manual 4.1.2 Others ................................................................................................... 30 4.1.2.1 MAC Address – ................................................................................ 30 4.1.2.2 NTP Server – ...........................................................................[...]

  • Page 4

    VP3302 IP Phone User Manual 6 A TT ACHM ENT ................................................................................................. 42 6.1 H OT K EY D EFINITIONS .................................................................................. 42 6.2 SIP I NTEROPERABILITY L IST ............................................................[...]

  • Page 5

    VP3302 IP Phone User Manual 1 Overview 1.1 Intr oduction The Ethernet Phone VP3302 is a next generation IP Phone that provides a cost-saving solution for small business/hom e users on their telecomm unication needs. The VP3302 follows the open standard SIP protoc ol to m ake sure that users can easily install this IP phone with most existing VoIP ([...]

  • Page 6

    VP3302 IP Phone User Manual 1.2 Key Featur es • Follows RFC-3261 SIP standard: o Supports password authentication us ing MD5 digest and RFC-2833 for DTMF relay. • Dynamic IP support (DHCP and PPPoE): o Gets IP from DHCP server usi ng DHCP protocol or through ADSL modem using PPPoE protocol, and automatically reconnects when PPPoE loses connecti[...]

  • Page 7

    VP3302 IP Phone User Manual • Ping function supported: o Pings other device in the Internet from the VP3302 to make sure the Internet connection is ok. • System status display on the LCD panel: o User can easily know if the VP3302 is working normally and monitor the system’s status (network status , registering status) from the LCD panel disp[...]

  • Page 8

    VP3302 IP Phone User Manual 1.3 Hardware Specifications HARDW ARE SPECIFICA TIONS SpecModel VP3302 PC Port 1 x RJ45 10/100 Base-T Ethernet, line auto-sensing/switching. 1 x RJ45 10/100 Base-T Ethernet, line auto-sensing/switching. WAN P o r t (Optional) Power Over Ethernet 802.3af function. LCD display 2x16 characters Phone Case 36-button keypad I[...]

  • Page 9

    VP3302 IP Phone User Manual 2 Basic Installation 2.1 Appearance Intr oduction 2.1.1 Key parts of the VP3302 The key parts of the VP3302 series IP Phone, shown in figure 1, include the following: 1. www .edge-core.com 7 7. 6. 4. 5. 2. 1. 2 x 16 LCD Display 5. Handset 2. Keypad 6. Ethernet Cable 3. Indicator of usage 7. Power Adaptor 4 . U s e r M a [...]

  • Page 10

    VP3302 IP Phone User Manual www .edge-core.com 8 2.1.2 Rear and Back side Panel of the VP3302 The rear and back side panel illust rations are shown in figure 2 and 3. Main parts include: 3. 2. 1. 1. RJ-45 Ethernet Port 2. RJ-45 Ethernet Port 3. Power Adaptor Jack 4. Jack of line to handset Figure 2. Rear Panel of the IP Phone Phone Figure 3. Back S[...]

  • Page 11

    VP3302 IP Phone User Manual 2.1 .3 Keypad Definition Figure 3. Keypad illustration 1. LIGHT The red light flashes when there is an incoming call. 2. LCD DISPLA Y Menu and status are displayed for users. 3. “ Í UP” KEY When the IP phone is entered into the menu selection, this key is used to scroll up menu items. And when the IP phone is editin[...]

  • Page 12

    VP3302 IP Phone User Manual “DOWN Æ ” KEY When the IP phone is entered into the menu selection, this key is used to scroll down menu items. And when the IP phone is editing menu item’ s contents , this key is used as “right shift” to shift the c ursor right a digit per each key press. 4. - IN V OL. + When the IP phone is in an idle state[...]

  • Page 13

    VP3302 IP Phone User Manual 8. NET uccessfully regist ered to the ir service provider , this 9. is used e “Dial ed to pper layer of the menu selection. he IP phone is editing some menu item’ s contents, this key is NUM W aracters, press this button and the alphabets shown on the keypads will be displayed. 13. T he ), in r the call to another pa[...]

  • Page 14

    VP3302 IP Phone User Manual the phone. If the call fails, the user can press the “T ransfer” key again to ing and the IP phone is ringing, by pressing the “T ransfer” key and then another IP p hone’ s number, a user can transfer the ly to another part y without answering the call. is same function to send out a ber . mber will be called o[...]

  • Page 15

    VP3302 IP Phone User Manual 2.2 The following is the roadmap of the menu on your IP phone.  ¾ IP Address ¾ Network Mask Default Route Image V ersion  Configure (Password: 135 ) ¾ PPPoE Username ¾ PPPoE Password ¾ Default Route ¾ DNS Server ¾ T i me Zone ¾ SIP ¾ Login ID ¾ Number ¾ Password ¾ (Y es/No) Proxy On ¾ If Y es: ¾ Proxy[...]

  • Page 16

    VP3302 IP Phone User Manual ¾ Outbound Proxy IP ¾ Outbound Proxy Port ¾ Frame Size mediate diate Number y ¾ If Y es: ¾ Busy Number Answer s: ¾ No Answer Number Answer Tim e  Advanced ( ¾ System ¾ DSP V ersion ¾ Upgrade/DnLoad ¾ FTP Server IP ¾ e ¾ Upgrade g ¾ Upgrade d ¾ Config Profile ¾ Debug Mode ¾ ¾ Dump Size ¾ ¾ Network ¾[...]

  • Page 17

    VP3302 IP Phone User Manual ¾ (Y es/No) Jitter Buf ¾ (Y es/No) Aut ¾ Phone A ¾ Code ¾ G .71 1u ¾ ¾ G .72 ¾ DTMF ¾ ¾ Pay ¾ V oice ¾ ¾ BG is ¾ Vo l u m e ¾ Ring V olume ¾ Handset V olume Codec Tx Gain ) ¾ U ¾ SIP PxyOn rd xy Address roxy Port ¾ P N Server re fer o Upgrade dvanced c ¾ G .71 1a G .729 3 DTMF Relay load T ype (Y es/N[...]

  • Page 18

    VP3302 IP Phone User Manual ¾ Local Port ¾ User Setting ¾ Platform ¾ Billing Server ¾ Log ¾ U ¾ P ¾ C ssword sername ¾ Adm ¾ S tat atistics Dialed ¾ P ¾ ry Code ¾ Area Prefix Code in ser Name assword onfirm Pa ¾ Admin U in Password istics ¾ User S t ¾ Call Missed ¾ Call Received ¾ Call hone S tatistics ¾ Call Missed ¾ Call Recei[...]

  • Page 19

    VP3302 IP Phone User Manual 2.3 Installation Envir onment allation Environment S tep 1: Please one and its ha ndset. Then connect your handset to the IP phone by plugging it into the left jack of the handset. If you use d connection, please conn ect your network cable from your br o the W AN port of your IP phone, such as NAT , HUB, A S tep 2: If y[...]

  • Page 20

    VP3302 IP Phone User Manual 3 d The VP3302 series IP Phone installation de sign is very friendly. Almost all the configurations can be do ne through the keypads and LCD screen display on the phone set in a few minutes. In order to make a V oIP call, please do the configurations through the keypads as de scribed in the following few sections. Note: [...]

  • Page 21

    VP3302 IP Phone User Manual Most of the broadband network environments provided now by ISPs are ADSL connections Under this environment, the IP Phone can di rectly connect to Configure ► Password ： 135 ► Network ► (Y es/No) PPPoE the ADSL modem by entering the PPPoE account information (user name and password) provided by the ADSL service p[...]

  • Page 22

    VP3302 IP Phone User Manual 3.2 can re IP vendor/operator . The following methods to register to a gatekeeper or proxy server depends on your IP Phone model. 3.2.1 Con Registration to Pr oxy Server After the network environm ent is set a nd connected to the Internet, you gister the IP Phone to the SIP Proxy server by using the account from your V o[...]

  • Page 23

    VP3302 IP Phone User Manual If the IP Phone does not register to a proxy server , it still can call another IP phone by calling the IP address directly . ote : Most pr oxy servers now have the bui lt-in ability to let IP Phone pass thr ough NA T/r outer devices. This pass-th r ough function does not need the IP Pho lso mor e reliable, easier and su[...]

  • Page 24

    VP3302 IP Phone User Manual 3.3 Reg ations are set, please restart the IP P ges depe ( istration/S tartup Message When the network and registration configur hone, the LCD display on the IP phone will show one of the following messa nding on whether the registration is ok or not. a). When the IP Phone registered to a SIP proxy server successfully , [...]

  • Page 25

    VP3302 IP Phone User Manual RegFail (failed message) D a t e T i m e The failed message could be one of the following: (1). Duplicate: means that the re gistering num ber is duplicated with s not unregistered last time (this could happened if the IP Phone is po wered of f instead of restarted from m). If the previous registration information is not[...]

  • Page 26

    VP3302 IP Phone User Manual PPPoE FindFail(number) D a t e T i m e This means that the IP phone is c onfigured to use PPPoE to get IP iled (can not find a PPPoE server or calls (g). Whe but t displa address, but the PPPoE procedure has fa the network connection has some probl em). The IP phone can not make any , but the menu selection and the on-ho[...]

  • Page 27

    VP3302 IP Phone User Manual 3.4 C V iew” item Under the “V iew” menu item, there are m any submenu item s. These items are mainly for q provide describ 3.4.1 V iew curr ent network settings B netw S se rver address. Depending on the network ethod configured under the Configure Æ Network submenu, the IP Phone could get its I DHCP , PPPoE or s[...]

  • Page 28

    VP3302 IP Phone User Manual of release of the software image. 3.4.5 Packet T race for signal monitoring If the IP Phone has some problem re gistering to the gatekeeper or proxy server , or there is a problem making or receiving V oIP calls, then, select “V iew” set “PKT T race” to (Y es). The LCD scr een will then display all the signaling [...]

  • Page 29

    VP3302 IP Phone User Manual 3.5 “Forward” Configurations T nt kinds of call forward functions, please select “Configure” Æ “Forward mode” for these three kinds of selectio ” submenu, user s are able to setup f or immediate by selecting Y es on the “(Y es/No) Im mediate” and input the number he/she would like the call to be forwar[...]

  • Page 30

    VP3302 IP Phone User Manual 3.6 Softwar e Upgrade The VP3302 series IP Phone provides a very simple software upgrade method. Follow the hot key definitions in section 6.1 (table 3) to upgrade the dif ferent models. The upgrade is done from the FTP server configured inside the IP hone, or can be changed from the W eb configuration described in secti[...]

  • Page 31

    VP3302 IP Phone User Manual 4 eb  Username: Configurations on The W The VP3302 series IP Phone also provides web interf ace for configuration. Key in the IP Address of the IP Phone using any web browser (IE5 Explorer or Netscape). You will see the following login window: roo t ****  Password: en ter Please key in the username “ r oot ” an[...]

  • Page 32

    VP3302 IP Phone User Manual 4.1 Network Configurations on the W eb By b clicking on the “Network” icon on the left banner , the following page will e displayed to allow you to set all the network related configurations. 4.1.1 Basic Please see section 3.1 for the explanation of each field. 4.1.2 Others 4.1.2.1 MAC Address – V iew the MAC Addre[...]

  • Page 33

    VP3302 IP Phone User Manual for the T aiwan area. www .edge-core.com 31[...]

  • Page 34

    VP3302 IP Phone User Manual 4.2 SIP n the Web By clicking on the “SIP” icon on the left banner , the following page will display to allow you to set all the SIP related configurations. Configurations o 4.2.1 SIP Parameters Please see section 3.2 for the explanation of each field. 4.2.2 Forward Mode Please see section 3.5 for the explanation of [...]

  • Page 35

    VP3302 IP Phone User Manual 4.2.3.2 Reg T o: . This should be left empty unless for a specific system. 4.2.3.3 Reg Expir e: Modify the value “Expires:” field in the SIP/SDP messages. This will control the re-registration period. 4.2.3.4 Min Media Port: This is the minimum value for the range of the transmitted R TP packet’ s port. 4.2.3.5 Max[...]

  • Page 36

    VP3302 IP Phone User Manual 4.3 Phone Configurations on the Web By clicking on the “Phone” icon on the left banner , the following page will display to allow you to set all th e phone related configurations. 4.3 For some specific V oIP systems, when the IP Phone calls the PSTN or a m ex 02-25621234 in T aipei city, then the called number needs [...]

  • Page 37

    VP3302 IP Phone User Manual 4.3.2 V oice Adjusts the volume of the receiving voice. 4.3.2.2 CodecTxGain – Adjusts the output voice volume. 4.3.2.3 Ring T ype – Adjust the ring type (ring pa ttern) of an incom ing call. 4.3.2.4 R TPLowBW – This ability improves voice quality of the transm ited direction if the internet bandwith is not suf fici[...]

  • Page 38

    VP3302 IP Phone User Manual 4.3.3.2 BG Noise Level – detection. This value controls the sensitivity of the V AD www .edge-core.com 36[...]

  • Page 39

    VP3302 IP Phone User Manual 4.4 System Configurations on the Web By clicking on the “System” icon on the le ft banner , the following page will display to upgrade, change the username/password of the web login accoun t and reboot (restart). allow you to set all the system related configurations. In this page, you can do the software www .edge-c[...]

  • Page 40

    VP3302 IP Phone User Manual 5 5. alternative way to make a call is to press the light blue button (“SPEAKER” key) at the lower -left corner. Dial the desired party’ s number , and end with the “#” key to complete the dialing. Note : This “handfr ee” operation can only hear the remote party’ s voice, ther e is no handfr ee microphone[...]

  • Page 41

    VP3302 IP Phone User Manual 5.4 Auto Redial call out using th e la st dialed number (r edial) by pressing “RE/DIAL” key after taking the handset of f-hook or in handfree mode. ou can set the call forward f unctions through the keypad or web transfer . calls B and A w ll transfer the call to C by pressing “TR sfer the call to C. B dials the nu[...]

  • Page 42

    VP3302 IP Phone User Manual informing the third party who is transferring the call. For example, A calls B. A wants B to transfer the call to C. B will tran sfer the call to C by doing the follo The flowchart of the consultant transfer is: B. A asks B to transfer the call to C. B dials the number of C. C i s r i n g i n g . C a n s w e r s . B talk[...]

  • Page 43

    VP3302 IP Phone User Manual person in the phone book list fo r that individual slot. After the speed dial items M1-M10 are se t, users can make speed dial calls by directly pressing the M1-M10 key when the phone is of f-hook. www .edge-core.com 41[...]

  • Page 44

    VP3302 IP Phone User Manual 6 Hot keys are a sequence of keys pressed when the IP Phone is in an idle state. The following table defines the ho t key sequence and their corresponding functions. Hot Key Function #*101* Upgrade MAC Attachment 6.1 Hot Key Definitions #*102* Te s t L C D #*103* T est LCD and Keypad #*104* Loop back test (call out) #*10[...]

  • Page 45

    VP3302 IP Phone User Manual 6.2 SIP Interoperability List The followings are the lists of some of th e devices that have been tested to be interope t V1.00 IPS 2.0.43.11 - 1.10.187 -X-Lite – FWD V2 -Softphone – Simems V0.90Bata27 -Estara V3.0.0.15 -Cisco ATA-186 -Cisco 7905 -BCM SIP Phone - eam SIP P Proxy Server - IP V0.5.0 - IP V0.5.5 - ： Z[...]