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Elo TouchSystems 15D1 manual

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Table of contents for the manual

  • Page 1

    15D1 T ouchcomputer User Guide 15D1 15-inch LCD Multi- function Touchcomputer [Model 15D1][...]

  • Page 2

    Elo T ouchSystems 15D1 T ouchcomputer User Guide 15-inch Multi-function Touchcomputer Revision A P/N E674343 Elo TouchSystems 1-800-ELOTOUCH (1-800-356-8682) www.elotouch.com[...]

  • Page 3

    15D1 T OUCHCOMPUTER U SER G UIDE iii Copyright © 2009 Tyco Electronics. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical[...]

  • Page 4

    15D1 T OUCHCOMPUTER U SER G UIDE iv Table of Contents Chapter 1: Setup ...................................................................................... 1 Unpacking Your Touchcomputer ................................................................................................... .1 Adjusting the Display ....................................[...]

  • Page 5

    15D1 T OUCHCOMPUTER U SER G UIDE v Chapter 6: Technical Support............................................................... 39 Technical Assistance........................................................................................................... ...........39 Regulatory Information........................................................[...]

  • Page 6

    15D1 T OUCHCOMPUTER U SER G UIDE 1 C H A P T E R 1 SETUP This chapter discusses how to set up and test your touchcomputer. For information on peripheral options, refer to Chapter 3, “Options and Upgrades.” Unpacking Your Touchcomputer Check that the following items are present and in good condition: Touchc omputer Power cable US/Canad a Adverti[...]

  • Page 7

    15D1 T OUCHCOMPUTER U SER G UIDE 2 Adjusting the Display The display screen can be adjusted from 0 to 60 degrees, as shown below . CAUTION: To protect the LCD, be sure to hold the base when adjusting the display, and take care to not touch the screen. Setting Up the Operating System The initial setup of the operating system takes approximately 5-10[...]

  • Page 8

    15D1 T OUCHCOMPUTER U SER G UIDE 3 3. Click Customize . The Regional and Language Options window appears. Select the Languages tab. 4. If required, check the boxes for “Install files for complex script and right-to-left languages” and “Install files for East Asian languages.” 5. Select the Regional Options tab. 6. Select your preferred lang[...]

  • Page 9

    15D1 T OUCHCOMPUTER U SER G UIDE 4 7. Click Apply . 8. Select your location from the drop-down list in the Locations pane. 9. Click OK .[...]

  • Page 10

    15D1 T OUCHCOMPUTER U SER G UIDE 5 Selecting the Time Zone When the following window appears, you can cha nge the time zone, date, and time of the touchcomputer. After making any changes, click Next to finish. Windows Setup completes the installation of the touchcomputer. Testing Peripherals The touchcomputer can be configured with several differen[...]

  • Page 11

    15D1 T OUCHCOMPUTER U SER G UIDE 6 Click the Align button. This launches the calibration program. The window shown below opens. Follow the instructions to calibrate the touchscreen.[...]

  • Page 12

    15D1 T OUCHCOMPUTER U SER G UIDE 7 Securing the Base There are two mounting options for the 15D1 touchcomputer. In both cases, the base must be mounted on a horizontal surface. • Option 1: Secure from below. Use the four pretapped holes to secure the touchcomputer from below the mounting surface. The holes are designed to work with ISO metric m6 [...]

  • Page 13

    15D1 T OUCHCOMPUTER U SER G UIDE 8 To install these brackets, simply push them onto the sides of the back door of the 15D1 touchcomputer, as shown in the figure below. Then insert the advertising material as shown below.[...]

  • Page 14

    15D1 T OUCHCOMPUTER U SER G UIDE 9 C H A P T E R 2 OPERA TION This chapter describes how to control the On-Screen Display (OSD), power buttons, and I/O panel. All adjustments made to the OSD and power controls are automatically saved. User settings remain unchanged after powering off/on or in the case of a power failure. 1. HDD status LED 2. Comput[...]

  • Page 15

    15D1 T OUCHCOMPUTER U SER G UIDE 10 On-Screen Display (OSD) OSD Menu 1. To display the OSD Menu, press the Menu button. Press the RIGHT button or LEFT button to toggle and the SELECT button to select from the different OSD sub-menus and functions. 2. When the function you want to change is shown, press the SELECT button. 3. To adjust the value of t[...]

  • Page 16

    15D1 T OUCHCOMPUTER U SER G UIDE 11 Feature Description Language Changes language to Eng lish, Fre nch, Italian, German, Spanish, Japanese, Simplified Chinese, o r Tra ditional Chine se. Recall Sets color recall and recall defaults. Rest ores original factory settings. Miscellaneous Adjusts sharpness, enable s/disables DDCCI function. • Sharpness[...]

  • Page 17

    15D1 T OUCHCOMPUTER U SER G UIDE 12 Head Power Status LED The head power status is indicated by a different LED, which is located at the lower edge of the head (#3 in figure on page 9). LED Color to Observer State Off No input power to head — Off mode Red Input power present, power switch off — Off mode Amber Input power present — Sleep mode [...]

  • Page 18

    15D1 T OUCHCOMPUTER U SER G UIDE 13 Using the Input/Output Panel To access the input/output (I/O) ports, open the cable cover door on the left side of the unit, as shown below. The touchcomputer provides a number of input and output interfaces for connecting a wide variety of compliant devices as shown in the following figure. Optional security scr[...]

  • Page 19

    15D1 T OUCHCOMPUTER U SER G UIDE 14 5 6 7 8 9 10 4 3 2 1 11 12 13 14 15[...]

  • Page 20

    15D1 T OUCHCOMPUTER U SER G UIDE 15 Number Port Description 1 Audio Audio in (left), out (center), mic (right) • Audio In • Audio Out: One 3.5mm stereo audio output jack for connecting headphones o r external powered speakers • Microphone Input: One 3.5mm micropho ne input jack for connecting an external microph one 2 Ethernet One RJ45 Ethern[...]

  • Page 21

    15D1 T OUCHCOMPUTER U SER G UIDE 16 C H A P T E R 3 OPTIONS AND UPGRADES Adding Optional Peripherals When adding a peripheral, complete installation and setup in structions are provided with the field-installable kits . The following peripherals are available in field-installable kits: • Magnetic stripe reader ( MSR) • Customer display • Fing[...]

  • Page 22

    15D1 T OUCHCOMPUTER U SER G UIDE 17 Magnetic Stripe Reader (MSR) You can add a magnetic stripe reader (MSR) to the 15D1 touchcomputer using a USB port located on the display head. The MSR is a USB 2.0 device that reads all three data stripes on standard credit cards or driver’s licenses conforming to ISO/ANSI standards. The MSR has foreign langua[...]

  • Page 23

    15D1 T OUCHCOMPUTER U SER G UIDE 18 • Fully supports USB 2.0 • Elo part number E145919 Testing the MSR Testing in USB MSR Keyboard (KB) Emulation Mode 1. Open the Notepad application (click Start > Accessories > Notepad ). 2. Slide the card through the MSR and verify that the data is displayed in the application window. Testing in USB MSR[...]

  • Page 24

    15D1 T OUCHCOMPUTER U SER G UIDE 19 2. Slide a card through the MSR and verify that the data is displayed in the application window. 3. If the card ID appears in the Reader Output window, the reader is functioning. Customer Display You can optionally add a customer disp lay to the 15D1 touchcomputer. Each display has two lines of 20 characters (2x2[...]

  • Page 25

    15D1 T OUCHCOMPUTER U SER G UIDE 20 Feature Description Display type Vacuum fluorescent display Display color Red Display pattern 5 x 7 dot matrix Brightness 350-600 cd/m 2 Characters available 95 alphanumeric & 32 internatio nal characters Dot size (X x Y) 0.86 x 1.2 mm Font size 5.5(W) x 10.5(H) Character number 20 characters by 2 lines, for [...]

  • Page 26

    15D1 T OUCHCOMPUTER U SER G UIDE 21 Fingerprint Reader (FPR) The fingerprint reader is powered by the USB bus. The reader optically scans the fingerprint when the user touches the glowing win dow. Optical technology gives the highest quality fingerprint scans and reliabilit y. Fingerprint reader specifications are shown in th e table below. Feature[...]

  • Page 27

    15D1 T OUCHCOMPUTER U SER G UIDE 22 Barcode Scanner There are two types of optional USB barcode scanners: 1-D or omni-directional. The barcode scanner is only an option if the speaker bar is present. When a scanner is chosen, a USB-SSI (Simpl e Serial Interface) converter board is included. Both barcode scanners are powered with the USB interface. [...]

  • Page 28

    15D1 T OUCHCOMPUTER U SER G UIDE 23 • Omni-directional scanne r (Elo P/N E449881) specifications: • Ability to generate omni-directional scanning pattern • Maximum performance • 2-D scanning ability (PDF417, MicroPDF) • USB powered • Easy communication between host and scanner • Visible laser diode operating at 650nm • 600+ scans/se[...]

  • Page 29

    15D1 T OUCHCOMPUTER U SER G UIDE 24 2. Now scan the barcode below to change the scanning pattern. Using this scanning pattern allows you to read 2-D barcodes (you can still read 1-D barcodes). Testing the Barcode Scanner 1. Determine which port the barcode scanner is using: a. Click Start > Settings > Control Panel (in Windows XP) or Start &g[...]

  • Page 30

    15D1 T OUCHCOMPUTER U SER G UIDE 25 3. Change the Port field value to match the value you retrieved from the Device Manager. 4. Click Connect . You should see the text “Connected” in the Messages field. 5. In the box labeled Param Number , enter the value 238 . 6. In the box labeled New Value , enter the value 1 . 7. Check the box labeled Perma[...]

  • Page 31

    15D1 T OUCHCOMPUTER U SER G UIDE 26 8. Scan a barcode (sample given below). The scanned data should appear in the “Messages” section of SSIContainer screen. The barcode scanner also has the ability to run in USB-KB emulation mode. To enable this option, please install the required drivers. To find the drivers: 1. Click the 15D1 Setup Files fold[...]

  • Page 32

    15D1 T OUCHCOMPUTER U SER G UIDE 27 Testing the Wireless Card To test the wireless card: 1. From the desktop, click Start > Settings > Control Panel > Network Connections (in Windows XP) or Start > Control Panel (in Vista). 2. Double-click the Wireless Network Connections icon to display available networks and verify that the wireless n[...]

  • Page 33

    15D1 T OUCHCOMPUTER U SER G UIDE 28 2. In the 15D1 Test Applications folder on the desktop, double-click the FD2XX Test icon to start the test program. The screen displays “Display is open.” 3. Turn off the test equipment. The screen displays “Display is closed.” 4. Click Send 200ms. The software automatically turns on the cash drawer. For [...]

  • Page 34

    15D1 T OUCHCOMPUTER U SER G UIDE 29 C H A P T E R 4 SAFETY AND MAINTENANCE Safety Here is some important information on the proper setup and maintenance of your touchcomputer. • To reduce the risk of electric shock, fo llow all safety notices and never open the touchcomputer case. • Turn off the product befo re cleaning (refer to “Care and Ha[...]

  • Page 35

    15D1 T OUCHCOMPUTER U SER G UIDE 30 Care and Handling The following tips help keep your touchcomputer functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the power adapter or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning. • Do[...]

  • Page 36

    15D1 T OUCHCOMPUTER U SER G UIDE 31 WEEE Directive In the European Union, the Waste Electrical and Electronic E quipment (WEEE) directive label shown to the left indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility for recovery and recycling. Recovering the Operating System If[...]

  • Page 37

    15D1 T OUCHCOMPUTER U SER G UIDE 32 C H A P T E R 5 TECHNICAL SPECIFICA TIONS Touchcomputer Specifications NOTE: Not all operating systems or options are supported in all regions. Please contact your local Elo TouchSystems representative for details. Feature Description Processor Intel Celeron 430M 1.8GHz CP U 512K L2 cache, w/800MHz front-side bus[...]

  • Page 38

    15D1 T OUCHCOMPUTER U SER G UIDE 33 Feature Description Ports 7 x USB 2.0 ports 1 x 12V/24V default cash drawer port (jumpe r selectable) 3 x RS232 serial ports 2 x 5V default/12V powered RS232 serial port s (jumper selectable) 2 x PS/2 (keyboard and mouse) Audio ports 1 x 3.5mm mic-in 1 x 3.5mm audio-in 1 x 3.5mm audio-out Networking 1 x 10/100BAS[...]

  • Page 39

    15D1 T OUCHCOMPUTER U SER G UIDE 34 Feature Description Max. power rating 15D1 touchcomputer (w ithout peripherals, receipt prin ter, cash drawer, or po we r serial ports connected: 169.95 W Cash drawer: 2.4 W max. Receipt printer; 45.6 W max. Powered serial port s: 24 W max Total power drawn with all possibl e pe ripherals: 252.45 W Touch technolo[...]

  • Page 40

    15D1 T OUCHCOMPUTER U SER G UIDE 35 Feature Description Peripheral options and upgrades Magnetic stripe reade r, 3 tracks Customer display 2 x 20 VFD Biometric fingerprint reade r Barcode scanner (1-D or omni/2-D) Second 80GB hard d rive Wireless card Printer power cable Connector Specifications Serial Ports Pin # Standard Ports Signal Name Powered[...]

  • Page 41

    15D1 T OUCHCOMPUTER U SER G UIDE 36 Serial Port Power Selection J1/J2 Setting Function All pins open No power Pins 1-2 short/closed 5V (default) Pins 2-3 short/closed 12V Cash Drawer Port Specifications The cash drawer port is 12/24V compatible. Cash Drawer Port Signal Definition Pin # Signal Name 1 Frame ground 2 CD 1 d ra wer kick-out drive signa[...]

  • Page 42

    15D1 T OUCHCOMPUTER U SER G UIDE 37 Display Screen Specifications Feature Specification LCD display 15.0-inch diagonal TFT active matrix LCD Video input signal Analog RGB (0.7Vp-p) Data display channel (DDC) function (plug & play) DDC1, 2B compliant (EDID data only) Display size (usef ul screen area) 304.128mm (H) x 228.096mm (V) Maximum touchc[...]

  • Page 43

    15D1 T OUCHCOMPUTER U SER G UIDE 38 Feature Specification Horizontal viewing angle (left/right) 70° looking le ft typical at a CR=1 0 70° looking right typical at a CR=10 Contrast ratio 700:1 (typical) Optional touchscreens AccuTouch, IntelliTouch, Acoustic Pulse Recognition 7000 and 7010 Environmental Specifications Feature Specification Tempera[...]

  • Page 44

    15D1 T OUCHCOMPUTER U SER G UIDE 39 C H A P T E R 6 TECHNICAL SUPPORT Technical Assistance There are three methods to obtain contact information for technical assistance on the touchcomputer: • The touchcomputer • The web • The phone Using the Touchcomputer You can access support information in System Properties by clicking the Support Inform[...]

  • Page 45

    15D1 T OUCHCOMPUTER U SER G UIDE 40 Using the Phone Call toll-free 1-800-ELO-TOUCH (1-800-356-8682).[...]

  • Page 46

    15D1 T OUCHCOMPUTER U SER G UIDE 41 REGULA TOR Y INFORMA TION I. Electrical Safety Information A) Compliance is required with respect to the voltage, freque ncy, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein may result in improper operation, damage to the equipme[...]

  • Page 47

    15D1 T OUCHCOMPUTER U SER G UIDE 42 C) Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the equipment. Substitution of pro vided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards: This Informat[...]

  • Page 48

    15D1 T OUCHCOMPUTER U SER G UIDE 43 iv) Plug the digital device into a diffe rent AC outlet so the digital device and the receiver are on different branch circuits. v) Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a potential source of high RF emission levels.) vi) Plug the digital device in[...]

  • Page 49

    15D1 T OUCHCOMPUTER U SER G UIDE 44 W ARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. With the exception of the negotiated warranty periods; the warranty for the touchcomputer and components of the product is [...]

  • Page 50

    15D1 T OUCHCOMPUTER U SER G UIDE 45 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIE S FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANT S NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHE RWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPO SE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR N [...]

  • Page 51

    15D1 T OUCHCOMPUTER U SER G UIDE 46 INDEX address, Elo TouchSystems, 48 advertising brackets, 7 audio ports, description, 15 barcode scanner enabling 2-D scanning, 23 overview, 22 specifications, 22 testing, 24 base power status, 11 base, securing, 7 box contents, 1 brackets, advertisi ng, 7 cables included, 1 printer power, 27 calibration, 5 cash [...]

  • Page 52

    15D1 T OUCHCOMPUTER U SER G UIDE 47 audio, 15 cash drawer, 15 compact flash, 15 customer display, 15 Ethernet, 15 illustration, 13 parallel, 15 printer power, 15 PS/2 universal, 15 serial, 15 speaker, 15 USB, 15 VGA, 15 power base, 11 enabling or disabling butto n lock, 11 printer power port about, 27 cables, 27 description, 15 specifications, 35 P[...]

  • Page 53

    48 www.elotouch.com Get the latest... • Product information • Specifications • News on upcoming events • Press release • Software drivers • Touch Monitor Newsletter Getting in Touch with Elo To find out more about Elo’s extensive range of t ouch solutions, visit our Webs ite at www.elotou ch.com or simply call the office nearest you: [...]