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Elo TouchSystems 1727L Series manual

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Table of contents for the manual

  • Page 1

    ELO Entuitiv e T ouchmonitor User Guide F or 17" LCD Desktop T ouchmonitors 1725L/1727L Series Re vision A[...]

  • Page 2

    Elo Entuitive T ouchm o nitor User Guide 1 7 " LCD Deskto p T o uchmo nitor 1 7 2 5 L /1727L Series Revision A P/N 00 85 55 Elo T ouchSystems, Inc. 1-8 00-EL OTO UCH www .elotouch.com[...]

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    [...]

  • Page 4

    iii Copyright © 200 2 Elo T ouchSystem s Inc. All Ri ghts Reser ved . No part o f th i s pub lica t i on may be re produ ced , tran smitted , tr an scr ibed, st ored in a re tri e v al sy ste m, o r t ranslat ed i n t o an y la ngu age or co mputer l a n guage, i n a ny f or m o r by an y mean s , i n cl udi ng , b ut no t limite d to , elec tron [...]

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    iv[...]

  • Page 6

    v Chap ter 1 Intr oduction 1 Pre cau tio ns . . . . . . . . . . . . . . . . . . . . 1 A bout the Prod uct . . . . . . . . . . . . . . . . . 1 Chap ter 2 Installation a nd Setup 3 Unp ackin g Y o ur T ouch mo nito r . . . . . . . . . . . 3 Pro duc t Ove rv iew . . . . . . . . . . . . . . . . . 4 Ma in U nit . . . . . . . . . . . . . . . . . . . . 4 [...]

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    vi[...]

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    1-1 C HAPTER 1 C HAP T ER 1 I N TR ODUC TION Congr a tulati ons on yo ur purc hase of an Elo TouchSyst ems Entuit ive t ouc hmonitor . Your new touchmon itor combine s the relia ble perf or mance of E lo’ s touch technolo gy wi th the latest adva nces in LCD displ ay design . This com bina tion of featur es create s a natura l flo w of i nformati[...]

  • Page 9

    1- 2 Elo Entuitive Touchmonitor User Guide • Au to adj ustm ent cap ability • Hi gh qual ity full sc reen re-sca ling • Multi lingual OS D menus in si x l anguages: English, Fr ench, Ger man, Spa nish, Italian and Japanes e • Ser ia l or US B touc h inte rfac e (USB r equ ir es Windows 98, 2000, Me and XP. ) • Built in speakers with volum[...]

  • Page 10

    2-3 C HAPTER 2 C HAPTER 2 I NSTA LLATION AND S ETUP T his chapter disc usses how to insta ll your LCD touchmonito r and how to install E lo To uchSyst ems d river software. Un pac king Y o ur T o uc hmon itor Check tha t the foll owing 10 i te ms are present and in good condit ion: LCD Displa y European monitor power cab le Monitor power cab le (US[...]

  • Page 11

    2-4 Elo Entuitive Touchmon i to r User Guide Pr od uct O verview Ma in U n it Rea r Vi ew LCD Displa y St and[...]

  • Page 12

    2-5 Si de View Bas e Bo t to m Vi ew User Contro ls Key hole for M5 screw 4X thread M5x0.8[...]

  • Page 13

    2-6 Elo Entuitive Touchmonitor User Guide T ouch I n terface C on nec tion Y o ur touc hmoni tor comes with one of th e fo llo w in g tou chsc reen conne ctor c ables: Se rial (R S-23 2) cab le or USB cab le. (For W i ndow s 98, 2000 , M e an d XP syst ems only .) T o set up this displa y , pl ease refer to the follow ing figu res an d proced ure s[...]

  • Page 14

    2-7 S TEP 1- Routing the Cables • Feed the cables through the cable port holes. Do not remove the rear cover.[...]

  • Page 15

    2-8 Elo Entuitive Touchmonitor User Guide S TEP 2- Conn ect in g the Video Cab l e or 24 -pin D VI-D cable • T ilt th e sc ree n up and ba ck to acc ess th e conne ct i on por t s. • Con nect the 15-pin vi d e o cable (the fer rite bea d en d) to the video p ort o n yo u r PC . • Con nect the othe r end of the vide o ca ble to the v id eo co [...]

  • Page 16

    2-9 STEP 3-Connecting the Serial or USB Touchscreen Cable • Connect the female end of the serial (RS-232) cable to the serial port on your • Con nect th e male en d of the cab le to t he serial tou chscr een conn ector on yo ur • Sec ure the ca ble to yo ur touc hm onitor an d PC by tur ning the scre w s on the conn ector . SERIAL TOUCHSCREEN[...]

  • Page 17

    2-10 Elo Ent uitive Touc hm onitor User Gui de S TEP 4-Connecting the Speaker Cab le N OT E : If y ou do not wish to co nnect the spe a k er cable , go to step 5. SPEAKER CABLE SPEAKER PORT CONNECTIONS ON UNDERSIDE Connect the light blue end of the speaker cable to the light blue speaker • port of the monitor (audio in). Connect the lime (light g[...]

  • Page 18

    2-11 S TEP 5- Conn ecting the P ower Cabl e Depe ndin g on wher e you li v e, yo u will us e eithe r the Eu ropean or US /Ca nadia n po w e r cable . • Con nect the fem ale end o f th e powe r c able to th e • N OT E : T o prot ect your equ ipment agai n st risk of d amage from ele ctrica l sur g es in the power line, plug the tou chmonit or’[...]

  • Page 19

    2- 1 2 Elo Entuitive Touchmon itor User G uide O ptimiz ing the LC D Disp l a y T o ensure the LCD display works well with your computer, confi gur e the d ispla y mode of your graphi c card to make it less than or equal to 1024 x 768 re solu tion, and m ake sure the t im i ng of the di splay mo de is c ompati ble with the L CD displa y. Re fer to [...]

  • Page 20

    2-1 3 Acc essin g the V ES A Mou nti ng Int erf ac e If you want to conve rt your desktop mon itor to a wall mount or kiosk moni tor , fol low the st eps below to acces s the VESA m o unting inte rfac e. N OT E : Y ou wi l l need a scre wd r iv e r for the follo wi ng ste ps. 1 Re move t he ba ck c over of the st a nd by pulling forwar d on the bot[...]

  • Page 21

    2- 14 Elo Entuitive Tou chmonitor User G uide In stalling the D r iver S oft wa re E lo To uchSyst ems p rovide s dr iv er softwa re t hat a ll ows y our tou chmonito r to wo rk with your c omputer. Drivers a re l ocated o n the enc lose d CD- ROM fo r the fol lowing operating syste ms: • Wi ndows XP • Wi ndows 2000 • Wi ndows Me • Wi ndows[...]

  • Page 22

    2- 15 In stal ling th e Ser ial T ou ch Dri ver I n s t a llin g t h e S eri a l T ouch Driv e r for Wind o w s XP, Windows 2000, Me, 95/ 98 an d NT 4. 0 N OT E : F or Windows 2000 and NT 4.0 y ou mus t ha v e administr at or ac ces s rights to instal l the dr i v er. 1 Ins e rt the Elo CD-ROM in your com pute r ’s CD-ROM d ri ve. 2 If the AutoSt[...]

  • Page 23

    2- 16 Elo En tui tive Touchm onitor Us er Gu ide I n s t a llin g t h e S eri a l T ouch Driv e r for M S-D O S an d W indo w s 3. 1 Yo u must have a DOS mouse dr iver (MOUSE.C OM) i nstall e d f or your mouse i f you wish to continue usin g your mouse along with your touc hmoni tor in DOS. T o insta ll Windows 3. x and M S-DOS f rom Win dows 9 5/9[...]

  • Page 24

    2- 17 In stal ling th e USB T o uch Dri ve r Inst alli ng th e U SB T o uch Drive r fo r Wind o w s XP , Windows 2000, Me and 98 1 Ins e rt the Elo CD-ROM in your com pute r ’s CD-ROM d ri ve. If Windows 98, Windows Me or Windows 2000 starts the Add New Hard war e W i zard : 2 Choose Next . Select “Sea rch fo r the b est dr iver for your devic [...]

  • Page 25

    2- 18 Elo En tui tive Touchm onitor Us er Gu ide[...]

  • Page 26

    3- 19 C HAPTER 3 C HAPTER 3 O PERA TION Abo ut T o uc hmon i tor Ad j ust men ts Yo ur tou c hmonito r wil l unlikely requir e a djust ment. Var iations in vi deo out put and a pplic ation may r equi re adj ustm ents to your touchmonit or to opti mize the q ual ity of the disp lay. For be st p erfor ma nc e, your touchmon itor should be operating i[...]

  • Page 27

    3-20 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e S ide Bezel Butt ons Co nt ro l F unc ti o n M E N U Me nu Di splay/Ex it s the O SD menus. Br ightness/ Plus/C lockwi se 1. Adj ust brightness of t he O SD. 2. Increase value of the adjustment item. 3. Select item clock wise. MUTE/Minus Co unter-clock wise 2 . Decr ease value o[...]

  • Page 28

    OSD Menu Function 3-21 Function Symbol P r o c e s s YUV ? ? CONTRAS T ANALOG CONTRAST AUTO CONTRAST Contrast Controls the picture contrast Analog Contrast Adjusts the picture contrast specifically for the analog VGA connection of the LCD monitor. Auto Contrast Automatically selects an appropriate contrast setting for the picture. Brightness Contro[...]

  • Page 29

    3-22 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Additional Color Settings SATURA TION Adjusts color intensity . HUE Adjusts color tint . FLESH TONE Adjusts the color so faces appear natural. YUV ? ? I nformation Displays the current graphics mode. DSUB Analog/ Select the connection for the display: DSUB Analog (15-pin connect[...]

  • Page 30

    4-2 3 C HAPTER 4 C HAPTER 4 T R OUBLESHOOTI NG If you are exp er ie n cing t ro uble w i th yo ur touc hmonitor , re fer t o the follo w ing t ab le. If the probl em persist s, plea se contac t your local dealer or our service cent er. Sol ut i ons t o Com mon Proble ms Problem Sugg estio n( s) No ima ge appea rs on scr een. Chec k tha t al l the I[...]

  • Page 31

    4- 24 Elo Entuitive Tou chmonitor User G uide I ma ge ha s vert ica l f li cke ring l in e bars. Use “ Phase ” t o make a n adjust men t. Chec k and r econfi gu re the di sp la y mo de of the v ert ical re fresh ra te of y our graph ic car d to mak e it com pat ible w ith the L CD d ispla y. I ma ge i s unsta ble and f li cke ri ng Use “ CL O[...]

  • Page 32

    A- 25 A PPENDIX A C HAPTE R 4 N ATIVE R ESOLU TION T he native resol ution of a monitor is the resolutio n l evel a t which the LCD p anel is de signed to perf orm best. For the Elo LCD touchmonitor , the native re solu tion is 1 280 x 1024 for the SX GA-1 7 inc h siz e. In almost all c as es, screen i m a ge s look best when viewed at the ir nati [...]

  • Page 33

    A- 26 Elo Entuitive Touchmonitor User Guide As an example, a SVGA r e sol ution LCD pa ne l has 800 pixels horizont al ly by 6 00 pixe ls verti call y. Input vide o is also repr esent ed by the same terms. XGA i nput vide o has a format of 1024 pixe ls horiz onta lly by 768 pixe ls vert ical ly. When the input pixe ls conta ine d in the video input[...]

  • Page 34

    B- 27 A PPENDIX B C HAP TE R 4 T O UC HMONI TOR S AF E T Y T his manua l contai ns inf ormat ion tha t is impo rt ant for the proper setup and ma intenance of your touchmon itor. Before setti ng u p and poweri ng on your ne w t ouchmonitor , read through this manua l, e s peciall y Chapter 2 (Insta llati on), and Cha pter 3 (Opera tion). 1 T o redu[...]

  • Page 35

    B- 28 Elo Entuitive Touchmonitor User Guide Ca re and H and ling of Y our T ouc hmo nitor T he followi ng t ips will help ke ep your Elo Entuit ive t ouch monit or function ing at the optim al level. • T o avoid risk of ele c tric sho ck, d o not disasse mble the bric k supply or d ispla y unit cabine t. The unit is not use r servic eable. Rememb[...]

  • Page 36

    C- 29 A PPENDIX C C HAPTER 4 T EC H NI CA L S PE CIFICAT I ONS Co mpatib le V ideo Mo des Y ou r Elo E nt uiti v e to uchm onito r is comp atib le with th e follo wing stan dard video mode s: Mode Resolution H. Frequency(kHz) V . Frequency(Hz) VGA 720 x 400 31,470 70 VGA 640 x 480 31,470 60 MAC 640 x 480 35,000 66 VESA 640 x 480 37,860 72 VESA 640 [...]

  • Page 37

    C- 3 0 Elo Entuitive Touchmonitor User Guide T ouc hmo nitor Sp ecificat ions Ta bl e C . 1 1 7 " LCD Touchm onitor (ET172XL-XXWB-1) Specifica tions Displa y Typ e Act iv e m atr ix, th in f ilm tra n sist or ( T F T ) , liqu id crys tal di sp lay Siz e 1 7 -i nc h d i agon al 337.920 x 2 70.336 mm usef ul screen ar ea Pixel Fo rm at 1 280 x 1[...]

  • Page 38

    C-3 1 Ta bl e C . 2 IntelliTouch To u chm onitor Specification s Me chanical Positional Accuracy S ta ndard de via ti on of error is l es s tha n 0. 080 i n. (2. 03 mm). Equ a te s to les s than ± 1% . To uc h poi nt Dens ity Mor e th an 100, 000 t ouch point s/ in 2 ( 15, 50 0 t ou chp oin ts/c m 2 ). To u c h Ac t iva ti on Force Typi call y les[...]

  • Page 39

    C- 3 2 Elo Entuitive Touchmonitor User Guide Environmental Chemical Resi sta nce Th e ac ti ve ar ea of th e touchs creen is r esist an t to all chemica ls th a t do not af fe ct glas s, suc h as: Ac et one To luene Met hy l et hyl ketone I so pro pyl a lc oho l Met hy l al coh ol Ethy l acet ate Am m o ni a- b as ed gl as s cl ea n er s Gas olin e[...]

  • Page 40

    C-3 3 Ta bl e C . 3 Acc uT ouch T ouc hmo nit or Spe cifica tions Mech anical Cons tructi on Top : P ol ye s te r with ou ts id e har d -s ur fa c e co a tin g wi th cle ar or a nt iglar e fi nish . I ns ide: Tr ans paren t conduc ti ve co at in g. Bo tt om: G l ass subst rate wi th un if or m resi sti ve co at ing . Top and b o tt om layer s separ[...]

  • Page 41

    C- 34 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e 17 " LC D T ouc hmon itor (ET172X L-XXW B - X) D ime nsions[...]

  • Page 42

    C- 35 See Deta il A De ta il A[...]

  • Page 43

    C- 36 Elo Entuitive Touchmonitor User Guide[...]

  • Page 44

    37 C HAPTER 4 R EGU LATOR Y I NFORMA TION I . Ele ctrical Safety Informat ion: A) Com pli an ce is requ ir ed w ith r esp ect to the vo lt age , fr equ ency , an d cur ren t re qui re ment s i ndi ca te d on the man ufact ur er’ s l abe l. Conn ect i on t o a di ff er ent po we r sour ce t han th ose sp eci fi ed herei n wi l l l i ke ly resul t [...]

  • Page 45

    38 Elo Entuitive Touchmonitor User Guide This In format i o n T echn ol ogy Equi pmen t (ITE) is requi re d to h av e a CE Mar k on th e ma nufac tur er ’s l ab el whi ch means that t he e qui pmen t has b een t es te d to th e fo llo wi ng Direc ti ves an d Standa rds: This e quipmen t has been te st ed to the re quire ment s for the CE Mark as [...]

  • Page 46

    39 "This application of this monitor is restricted to special controlled luminous environment. This screen surface trend to reflect annoying light of lamps and sunlight. To avoid these reflections the monitor should not be positioned in front of a window or directed to luminaries. The monitor is in compliance with Reflection Class III accordin[...]

  • Page 47

    4 0 Elo Entuitive Touchmonitor User Guide[...]

  • Page 48

    4 1 C HAPTER 4 W AR RANTY E xcept as ot herwise sta ted he rein or i n an or der a cknowle dgment deli ve red t o Buy er, S eller warra nts to Buyer th at th e Pr oduct shall be free of defec ts in ma teri a ls and workmanship. The warranty f or the touc hmoni tors and com pone nts of th e pr oduc t ar e: 3 ye ars monito r , 10 yea rs Int elliTouc [...]

  • Page 49

    4 2 Elo Entuitive Touchmonitor User Guide T HESE REMEDIES SHALL B E THE BUYER’S EXCLUSIVE R EMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EX PR ESS OR I MPLI ED BY S TATUTE OR OTHER WISE, REGARDING T H E P RODUCTS, THEI R FITNESS FOR ANY PURPOSE, T HEIR QUALITY, THEI R MERCHANT[...]

  • Page 50

    In dex-4 3 I NDE X Numerics A B C D 17" LCD T ouchmonitor (ET172XL-XXWB-X) Dimensions, 34 17 " LCD T ouchmonitor (ET172XL-XXWB-X) Specifications, 30 About the Product, 1 About T ouchmonitor Adjustments, 19 Accessing the VESA Mounting Interface, 13 AccuT ouch T ouchmonitor Specifications, 33 Additional Color setting, 22 Agencies, 30 Analog[...]

  • Page 51

    T U V W X T echnical Specifications, 29 T ouch Activation F orce, AccuT ouch, 33 T ouch Activation F orce, IntelliT ouch, 31 T ouch Interface Connection, 6 T ouch not working, 24 T ouchmonitor Safety , 27 T ouchmonitor Specifications, 30 T ouchpoint Density , AccuT ouch, 33 T ouchpoint Density , IntelliT ouch, 31 T roubleshooting, 23 Unpacking Y ou[...]

  • Page 52

    Chec k out Elo's W eb site! www .elotouc h.com Get the latest... • Pr oduct inf ormation • Specifications • News on upcoming e vents • Press releases • Software drivers Getting in T ouch with Elo T o find out more about Elo’ s extensive range of touch solutions, visit our W eb site at www .elotouch.com or simply call the office nea[...]