Elo TouchSystems 1746L manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Elo TouchSystems 1746L, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Elo TouchSystems 1746L one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Elo TouchSystems 1746L. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Elo TouchSystems 1746L should contain:
- informations concerning technical data of Elo TouchSystems 1746L
- name of the manufacturer and a year of construction of the Elo TouchSystems 1746L item
- rules of operation, control and maintenance of the Elo TouchSystems 1746L item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Elo TouchSystems 1746L alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Elo TouchSystems 1746L, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Elo TouchSystems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Elo TouchSystems 1746L.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Elo TouchSystems 1746L item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    E lo Entuitiv e T ouchmonitor User Guide F or 17" LCD Modular Kiosk T ouchmonitors 174 6 L/17 49 L Series Re vision B[...]

  • Page 2

    (OR(QWXLWLYH7 RXFKPRQLWRU 8VHU*XLGH   /&'.LRVN 7 RXFKPRQLWRU  6 / 49 /6HULHV 5HYLVLRQ B 3 /N 008602 E (OR7 RXFK6VWHPV,QF (/27 28&+ ZZZ HORWRXFKFRP[...]

  • Page 3

    iii Copyright © 200 5 Elo T ou c h Systems Inc. All Rights Reserved . No part o f th is publi cation may be re produ ced , tran smitted , tran scribed, stored in a re trie val s y ste m, or transl ated in t o any l a nguage or co mputer l angua ge, in a ny for m o r b y any means, i n cludi ng, b ut no t limite d to , elec tron ic, m ag netic, opt[...]

  • Page 4

    [...]

  • Page 5

    1-1 C HAPTER 1 C HAPTER 1 I N TR ODUC TION Congr atula ti ons on your purc hase of an Elo TouchSystems Entuit ive t ouchmoni tor. Your new touchmon itor combines the relia ble p e rf ormance of E lo’s touc h technolo gy with the latest a dvances in LCD display design . This com bination of featur e s create s a natura l flo w of inf or ma tion be[...]

  • Page 6

    1- 2 Elo Entuitive Touchmonitor User G uid e • Au to adj ustm ent capabi lity • Hi gh q ua l ity full screen re-sca l ing • Multi lingual OS D m enus in five l anguages: English, F rench, Ge rman, Spa nish and Japa ne se . • Se r i al and USB to uc h interf ace (US B requi r es Windows 98, 200 0, Me or XP. ) • Pa tente d touch te chnology[...]

  • Page 7

    2-3 C HAPTER 2 C HAPTER 2 I NSTA LLATION AND S ETUP T his chapt er discusse s how to install your LCD touchmonito r and h ow to install E lo To uchSyst e ms d r i ve r software. Un pac king Y o ur T o uchm onitor Check tha t the foll owing 10 i tems are prese nt and in good condit ion: LCD Display European monitor power cab le Monitor power cab le [...]

  • Page 8

    Detail A Product Overview Main Unit 17 46 L F ront-Mount 174 9 L Front -Mount Rear View 17 46L 1749L Bottom View (174 9 L shown) See Detail A 2-4 Elo Entuitive Touchmon i to r User Guide[...]

  • Page 9

    At taching th e L-Bracket s Depe nding on your mount ing sc heme, u se the L-b racke ts or the V ESA 7 5/100mm s tanda rd holes lo cated on the bac k of th e kiosk monit or or the integrated M4 threaded holes. See page 15 for VESA mounting inf orm ation. N OT E : Y ou will need a screwdrive r to at tach the L-br ackets. Yo ur kiosk touch monitor co[...]

  • Page 10

    174 6 L /1749L Option 1 Panel Cut Outs 2-6 Elo Entuitiv e Touchmonitor U ser Guid e 174 6 L /1749L Option 2[...]

  • Page 11

    T ouch I n terface Con nection Your touchmonitor comes with the following touchscreen connector cables: Se rial (R S-23 2) cable and USB c able. ( For W i nd o w s 98, 2000 , M e an d XP syst ems only .) T o se t up this disp lay , pl eas e refer to the fol lo w ing figure s and pr ocedur es: Serial or USB Connection Th e fol lo wi ng il lustra tio[...]

  • Page 12

    STEP 1-Conn ect ing the Video Cable or 29-pin D VI-I cable • Con nect the 15-p in video cable (th e ferri te bead end) to the vide o port o n your PC. • Con nect the othe r e nd of t he vi deo cable to the video conn ector on yo ur touch mon itor. • Sec ure the ca ble to yo ur touc hm onit or and P C by tur ning the sc re w s on th e conn ect[...]

  • Page 13

    STEP 2-Connecting the Serial or USB Touchscreen Cable • Connect the female end of the serial (RS-232) cable to the serial port on your • Co nnect the male end o f t he serial cable to the ser ial t ouchscr een conn ec tor • Sec ure the ca ble to your touc hm onit or and PC by tur ning th e screw s on the conn ector . PC, or connect the USB to[...]

  • Page 14

    S TE P 3 -Co nn ec tin g t he OSD Remote Ca bl e Connect the 6-pin Remote OSD DIN cable to the black Remote OSD port • of the monitor. ET1749L shown (ET1746L does not have DVI-I connector) OSD REMOTE[...]

  • Page 15

    STEP 4-Connecting the P ower C able Depe ndin g on wher e you li v e, you w ill us e eithe r the Euro pean or US /Ca na dia n po w er c able . • Con nect the fem ale end o f the po we r c able to the • N OT E : T o protect your equipme nt against risk o f dam age fr om electr ical sur ges in the power line, plug the tou chmonit or’ s pow er c[...]

  • Page 16

    O ptimiz ing the LCD Disp l a y T o ensur e t he LCD displa y works well with your compute r , confi gure the d isplay mode of your gr aphic card to make it less than or equal to 1 280 x 1024 re solu tion(1280x1024 is highly recommended), a nd make sure the timing of the PC video graphic card is compatible with the LC D d isplay. R efer to Appendix[...]

  • Page 17

    VES A Mou nt ing I nter fac e Your monitor has standard VESA mounting holes on the rear of the unit. The holes are spaced at 75mm and 100mm standard separations. T he followi ng companies provid e VESA mounting devic e s compati ble with y our to uc hmonit or: Ergot ron 80 0-888- 8458 65 1-681- 7600 www.ergot ron.com In n ovative O f f ice Pr oduc [...]

  • Page 18

    In stalling the D river S oftw are E lo To uchSyst e ms p r ov ides driv e r software t hat all ows your tou chmonito r to wo rk with your comput er. Dr ivers are l ocated o n the enclose d CD-ROM for the fol lowing operating syste m s : • Wi ndows XP • Wi ndows 2000 • Wi ndows Me • Wi ndows 9 8 • Wi ndows 95 • Wi ndows NT 4. 0 Addition[...]

  • Page 19

    In stal ling th e Se ria l T ouch D ri ver I ns t allin g t he S eri al T ouc h Dr iver for Wind ows XP, Windows 2000, Me, 95/98 an d N T 4.0 N OT E : F or Windows 20 00 and NT 4.0 you m us t hav e adminis t rat or acces s rights to inst all t he dr i v er. 1 Ins e rt the Elo CD-ROM in your computer ’ s CD-ROM d r i ve . 2 If the Auto Start fe at[...]

  • Page 20

    I ns t allin g t he S eri al T ouc h Dr iver for MS- DO S an d W i ndo ws 3.1 Yo u must have a DOS mo use dr iver (MOUSE.COM) i nstall e d for your mouse i f you wish to contin ue using your mouse along with your touchmoni tor in DOS. T o in stall Windows 3. x an d MS-DOS from Win dows 95/98, follow t he d irecti ons below: 1 Ins e rt the Elo CD-RO[...]

  • Page 21

    In stal li ng the US B T o uch Dri ve r In stal ling the US B T o uch Drive r fo r Wind o w s XP, Windows 2000, Me and 9 8 1 Ins e rt the Elo CD-ROM in your computer ’ s CD-ROM d r i ve . If W i ndows 98, Windows M e or Windows 2000 starts the Add New Hard war e W izard: 2 Choose Next . Select “Search f o r the b e st driver f or your device (R[...]

  • Page 22

    2-18 Elo Entuitiv e Touchmonitor U ser Guid e[...]

  • Page 23

    3-1 9 C HAPTER 3 C HAPTER 3 O PERA TION Abo ut T ouc hmon i t or Ad jus t men ts Yo ur tou c hmonito r wil l unlikely requir e adjust m ent. Varia tions i n video out put and a pplica tion may requi re adjustm ents to your touchmonit or to optimize the q uality of the displa y. For be st perfor ma nce, your touchmon itor should be op erating in na [...]

  • Page 24

    3-20 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Remote OSD Buttons Co nt ro l F u nc tio n ME N U Men u Display /Ex it s the OSD menu s. Br ightness/ Plus/C lockwi se 1. Adjust brightness of the OSD. 2. Increase value of the adjustment item. 3. Select item clock wise. Minus Co unter-clock wise 1. D ecrease v alue of the ad ju[...]

  • Page 25

    Controls the picture contrast. Controls the picture brightness. Controls the vertical position. Controls the horizontal position. Recalls factory settings of the image parameters. Using these icons, you can select one of the preset color temperatures (9300 K/6500 K/5500 K/7500 K). Confirm your choice by pressing the SELECT button. If you want to ch[...]

  • Page 26

    Controls the vertical fine adjustment. Controls the horizontal fine adjustment. Adjusts the horizontal position of the OSD menu. Adjusts the vertical position of the OSD menu. Determines how long (in seconds) the OSD menu waits before closing automatically after no action has been performed. Automatically selects the optimal settings for image para[...]

  • Page 27

    4-2 3 C HAPTER 4 C HAPTER 4 T R OUBLESHOO TING If you are exper ien cing tro uble w ith yo ur touc hmonitor, r efer t o the f ollowing t able. If the probl em per sists, plea se contac t your lo c al de a ler or our servic e cent er. Sol ut i o ns t o Common Probl ems Problem Sugg esti on( s) No im a ge appea rs on scr een . Chec k that al l the I [...]

  • Page 28

    4- 24 Elo Entuitive Touchmon itor User Guide Ima ge has ver tical f licke ring l i n e bars. Use “ Phase ” to make a n adjust ment. Chec k and reco nfigu re the di spla y mo de of t he verti cal re fr esh rate of your graph ic car d to mak e it co mpat ible with the LC D dis pla y. Ima ge is uns table and flicke ring Use “ CLOC K ” to m ake[...]

  • Page 29

    A-25 A PPENDIX A C HAPTE R 4 N ATIVE R ESOLU TION T he native resol ution of a monit or is th e resolutio n l e vel a t which the LCD p anel is designe d to perfor m best. For the Elo LCD touchmon itor, the native re solu tion is 1280 x 1024 for the SXGA-17 inch siz e. In almost all cas e s, screen i mages look best when vie wed at their nati ve re[...]

  • Page 30

    A- 26 Elo Entuitive Touch monitor User Guid e As an exampl e , a S VGA resol ution LCD pane l ha s 800 pixels horiz ontally by 6 00 pi xels verticall y. Input video is als o re presented by the same terms. XGA i nput video ha s a format of 1 024 pixe ls horizontally by 768 pixe ls vertical ly. When the input pixels c ontaine d in the vid e o inpu t[...]

  • Page 31

    B-27 A PPENDIX B C HAPT E R 4 T O UC HMONI TOR S AF ET Y T his manual cont ains inf ormation tha t is import ant for the prope r setup and ma intena nce of your touchmon itor. Before se tting u p and poweri ng on your new t ouchmoni tor, read thr ough this manua l, especia lly Cha p te r 2 (Insta llation) , and Cha pter 3 (O pera tion). 1 T o re du[...]

  • Page 32

    B - 28 Elo Entuitive Touchmoni to r U ser Guide Ca re an d Ha nd ling of Y our T ouc hm onitor T he followi ng tips will help keep your Elo Entuit ive touch monitor function ing at the optimal level. • T o avoid risk of e lectric sho c k, d o not di sassemble the bric k supply or d isplay unit cabine t. The unit is not use r ser viceable. Re memb[...]

  • Page 33

    C- 29 A PPENDIX C C HAPTER 4 T EC HN ICA L S PE CIFI CAT IONS Co mpatib le Video Modes Y ou r Elo E ntuit i v e touc hm onito r is comp a tible wi th th e follo wing st anda rd video mo des: VGA 720 x 400 31,470 70 VGA 640 x 480 31,470 60 MAC 640 x 480 35,000 66 VESA 640 x 480 37,860 72 VESA 640 x 480 37,500 75 VESA 800 x 600 35,160 56 VESA 800 x 6[...]

  • Page 34

    T ouchmonitor Specifications T able C.1 17" LCD T ouchmonitor (ET1746L/ET1749L) Specifications Display Type Size Pixel Format Touchscreen Colors Display Brightness Back-light Lamp Life Viewing Angle Contrast Ratio Display Response Time Environment Mechanical Electrical Agencies[...]

  • Page 35

    C-31 Ta bl e C . 2 IntelliTouch Tou chmonitor Specific ations Me chanical Positional Accuracy S t a ndard de via tion of error is l ess tha n 0.080 i n. (2. 03 mm). Equ ate s to le s s than ± 1% . Touc hpoi nt Dens ity Mor e than 10 0,000 t ouchpoi nts/in 2 ( 15,50 0 tou chp oints /cm 2 ). To uch A ct ivat io n Force Ty pical ly les s than 3 ounce[...]

  • Page 36

    C- 3 2 Elo Entuitive To uchmonitor Us er G uide Environmental Chemical Resist ance Th e acti ve area of th e tou chs creen is r esist ant to a ll che m ica ls th a t do no t affe ct glas s, suc h as: Ac etone To luene Met hyl ethyl ketone I so propyl alc ohol Met hyl alcoh ol Ethy l acet ate Am mo ni a- bas ed gl ass cl ea n ers Gas olin e Kero s e[...]

  • Page 37

    C-33 17" LCD T o uchmonitor (ET1746L/ET1749L)Dimensions NOTES FOR AL L MOUNTI NG OPTI ONS : Material: W ood: Ø4.5 h oles thru f or M4 sc rews with nu ts or screws for w ood Ø4mm. Sheet meta l: Concealed hea d threaded studs M4 with n uts. 17 46L 17 49L[...]

  • Page 38

    C HAPTER 4 R EGU LATOR Y I NFORMA TION I . Ele ctrical S afety Information: A) Com p lian c e is re qu ir ed w ith res pec t to the vo lt ag e, fr eq uen cy , a n d cur re n t re quire ment s i ndica ted on t he man ufa cturer’ s labe l. Conn ecti on to a diff erent po wer s ource than those speci fied herei n wil l li kely resul t in improp er o[...]

  • Page 39

    35 This In for mat ion T echn ology Equipmen t (ITE) is req ui re d to h av e a CE Mark on th e manuf actur er’s lab el w hich means that the equi pment has b een t este d to the fo llo wi ng Dir ecti ves an d Sta nda rds : This e quipmen t has been te sted to the re quire ments fo r the CE Mark as req uired b y EM C Direc tiv e 8 9/ 3 36/EEC ind[...]

  • Page 40

    "This application of this monitor is restricted to special controlled luminous environment. This screen surface trend to reflect annoying light of lamps and sunlight. To avoid these reflections the monitor should not be positioned in front of a window or directed to luminaries. The monitor is in compliance with Reflection Class III according t[...]

  • Page 41

    37 C HAPTER 4 W AR RANTY E xcept a s otherwis e stated herein or i n an order acknowle dgment deli ve re d to Buy er, S ell er w arran ts to Bu yer that th e Pr oduct shall be free of defec ts in ma teri als and workmanship. The warra nty for the touchmonitor s a nd com ponents of th e product i s 1 year. Se ller makes no warr anty rega rding the m[...]

  • Page 42

    38 Elo Ent u itive Touchmonitor User Guide T H ES E REM EDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH AB OVE, SELLER GRANTS NO OTHER WARRANTIES, EX PR ES S OR IMPLIED BY S TATUTE OR OTHERWISE, REGARDING T H E P R ODUCTS, THEIR FITNESS F OR ANY PURPOSE, T H EIR QUALITY, THEIR MERCHA[...]

  • Page 43

    Index-39 I NDEX Numerics 17" LCD T ouchmonitor(ET1749L) Dimension, 33 A About the Product, 1 About T ouchmonitor Adjustments, 19 Additional Color setting, 22 Agencies, 30 Attaching the L-bracket, 5 B Back-light Lamp life, 30 Bottom View , 4 Brightness, 20,21 C Care and Handling of your T ouchmonitor , 28 Chemical Resisiance, IntelliT ouch, 36 [...]

  • Page 44

    T T echnical Specifications, 33 T ouch Activation Force, IntelliT ouch, 31 T ouch Inter ference Connection, 11 T ouch not working, 28 T ouchmonitor safety , 27 T ouchmonitor Specification, 30 T ouchpoint Density , Intellitouch, 31 T roubleshooting, 23 U Unpacking Y our T ouchmonitor , 3 Using the On-Screen Display(OSD) Menus, 19 UXGA, 25 V VESA mou[...]

  • Page 45

    Chec k out Elo's W eb site! www .elotouc h.com Get the latest... • Pr oduct inf ormation • Specifications • News on upcoming e vents • Press releases • Software drivers Getting in T ouch with Elo T o find out more about Elo’ s extensive range of touch solutions, visit our W eb site at www.elotouch.com or simply call the office near[...]