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Elo TouchSystems 1825L Series manual

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Table of contents for the manual

  • Page 1

    Elo Entuitiv e T ouchmonitor User Guide F or 1 8.1 " LCD Desktop T ouchmonitors 1 8 25L/1 8 27L Series Re vision B[...]

  • Page 2

    Elo Entuitive T ouchmonitor User Guide 18.1 " LCD D esktop T ouchmonitor 1825L/1827L Series Revision B P/N 00 8563 Elo T ouchSystems, Inc. 1-800 -ELO TOU CH www .elotouch.com[...]

  • Page 3

    iii Copyright © 2002 Elo T ouchSystems Inc. All Rights Reserved . No part o f thi s pub lica tion may be r eprodu ced, tran smitted , tr anscrib ed, st ored i n a re t ri ev al sy stem, or translat ed into an y la ngu age or co mputer l an guage, i n any f or m or b y any mean s, incl uding, b ut no t limite d to, e lectr onic , mag netic, opti ca[...]

  • Page 4

    iv[...]

  • Page 5

    v Chap ter 1 Intr oduction 1 Pre caut io ns . . . . . . . . . . . . . . . . . . . . 1 A bout the Prod uct . . . . . . . . . . . . . . . . . 1 Chap ter 2 Installation and Setup 3 Unpa ckin g Y our T ouc hmo nito r . . . . . . . . . . . 3 Pro duct Ove rv iew . . . . . . . . . . . . . . . . . 4 Ma in Un it . . . . . . . . . . . . . . . . . . . . 4 Rea[...]

  • Page 6

    vi[...]

  • Page 7

    1-1 C HAPTER 1 C HAPTER 1 I N TR ODUC TION Congra tulations on your purc has e of an Elo TouchSystems Entuit ive touc hm oni tor . Your new touchmon itor c ombine s the re lia ble p erf ormance of Elo’ s touc h technolo gy wi th the latest adva nc es in LCD displ ay design. This combina tion of features create s a natur a l flo w of informa tion [...]

  • Page 8

    1- 2 Elo Entuitive Touchmonitor User Guide • Au to adjustment c a pabi lity • Hi gh qual ity f ull screen re-s cal ing • Multi lingual OSD menus in six l anguages: Engl ish, French, German, Spanish, Italian and Japa ne s e • Seria l or US B t ouc h interfac e (USB requ ir es Windows 98, 2000, Me and XP. ) • Built in speakers with volume, [...]

  • Page 9

    2-3 C HAPTER 2 C HAPTER 2 I NSTA LLATION AND S ETUP This chapt er disc usses how to install your LCD touchmonito r and how to install Elo To uchSystems d r iver software. Un pac king Y o ur T ouc hmon itor Check that the following 10 ite ms a re present and in good condition: LCD Display European monitor power cab le Monitor power cab le (US/Canada[...]

  • Page 10

    2-4 Elo Entuitive Touchmon i to r User Guide Pr od uct O ver vie w Ma in U n it Rea r V i ew LCD Display St and[...]

  • Page 11

    2-5 Side V iew Bas e Bo t to m Vi ew User Con tro ls Key hole for M5 screw 4X thread M5x0.8[...]

  • Page 12

    2-6 Elo Entuitive Touchmon i to r User Guide T ouc h I nter face Connec tion Your touc hmoni tor comes with one of the follo w ing tou chscre en conne ctor cables: Serial (R S-23 2) cab le or USB cable . (For W i ndow s 98, 2000 , M e an d XP syst ems only .) T o set up this disp lay , pleas e ref er to the follow ing f igure s and proced ure s: Se[...]

  • Page 13

    2-7 S TEP 1-Routing the Cables • Feed the cables through the cable port holes. Do not remove the rear cover.[...]

  • Page 14

    2-8 Elo Entuitive Touchmon i to r User Guide STEP 2- Conn ect ing t he Video Cable or 24 -pin D VI-D cable • T ilt the sc reen u p and ba ck to acc ess th e conne ction ports. • Conne ct the 15 -pin vi deo ca ble (the fer rite bea d en d) to the vide o port o n your P C . • Conne ct the ot her e nd of the vide o cable to th e vid eo conn ecto[...]

  • Page 15

    2-9 STEP 3- Connecting the Serial or USB Touchscreen Cable • Connect the female end of the serial (RS-232) cable to the serial port on your • Conne ct the ma le end of the cab le to the se rial touch scr een conn ector on yo ur • Secur e the ca ble to your touc hmonit or an d PC by tur ning th e screw s on the conn ector. SERIAL TOUCHSCREEN C[...]

  • Page 16

    2-10 Elo Entuitive Touchmonito r User Guide STEP 4-Connecting the Speaker Cable N OT E : If you do not wish to co nnect the s peaker ca ble , go to step 5. SPEAKER CABLE SPEAKER PORT CONNECTIONS ON UNDERSIDE Connect the light blue end of the speaker cable to the light blue speaker • port of the monitor (audio in). Connect the lime (light green) e[...]

  • Page 17

    2-11 STEP 5-Connecting the P ower Cabl e Depend in g on wh ere you liv e, you will us e either the Eu ropean or US /Ca na dian po w e r cable . • Conne ct the fem ale en d of the po we r cab le to th e • N OT E : To p rotect your equ ipment agai nst r isk of d amage from ele ctrica l surges in the power line, plug the touchm onitor’s power co[...]

  • Page 18

    2- 1 2 Elo Entuitive Touchmonitor User Guide O ptimizing t he LCD Disp l a y To ensure the LCD displa y works well with your computer, confi gure the displa y m ode of your gr aphi c card to make it less than or equal to 1024 x 768 resolu tion, and m a ke sure the timi ng of the display mo de is c om pati ble with the LCD d isplay. Re fer to Append[...]

  • Page 19

    2-1 3 Access in g the V ESA Mou nt ing I nter fac e If you want to conve r t your desktop mon itor to a wa ll mount or kiosk moni tor, fol low the st eps below to access the VESA mounting inte rface. N OT E : Y ou will need a scre wdrive r for the follo wing steps . 1 Remove t he bac k cover of the stand by pulling forward on the botto m cut-o ut. [...]

  • Page 20

    2- 14 Elo Entuitive Touchmonitor User Guide In stalling the Dr iver Softw are Elo To uchSystems p r ovides dr iver software t hat all ows your tou c hmonitor to work with your c omput e r. Dr ivers are l oc ate d o n the enc lose d CD-ROM for the fol lowing operating syste ms : • Wi ndows XP • Wi ndows 2000 • Wi ndows Me • Wi ndows 9 8 • [...]

  • Page 21

    2- 15 In stal ling the Se r ial T ouch Dri ver Installing the S erial T ouch Dri ver for Wind ows XP, Windows 2000, Me, 95/98 an d NT 4.0 N OT E : F or Windows 2000 and NT 4.0 y ou m us t hav e adm i ni s tr ator acces s rights to instal l t he dr i v e r. 1 Ins e rt the Elo CD-ROM in your computer ’ s CD-ROM drive. 2 If the AutoStar t f ea tur e[...]

  • Page 22

    2- 16 Elo En tuit ive T ouchm onitor U ser Gu ide In s t allin g t he S eria l T ou c h Driv e r f or M S-DO S an d W indo w s 3. 1 You m ust have a DOS mo use driver (MOUSE.COM) i nstalled for your m ouse if you wish to contin ue usin g your mouse along with your touc hm oni tor in DOS. To insta ll Windows 3. x a nd MS-DOS from Win dows 95/98, f o[...]

  • Page 23

    2- 17 In stal ling the US B T ouch Dri ve r Inst alli ng th e USB T ouch Dr ive r for Wi ndows XP, Windows 2000, Me and 9 8 1 Ins e rt the Elo CD-ROM in your computer ’ s CD-ROM drive. If Windows 98, Windows Me or Windows 2000 starts the Add New Hardw are W iz ard: 2 Choose Next . Se lect “ S earch for the best dr iver f or your device (Recom m[...]

  • Page 24

    2- 18 Elo En tuit ive T ouchm onitor U ser Gu ide[...]

  • Page 25

    3- 19 C HAPTER 3 C HAPTER 3 O PERA TION Abo ut T o uchm oni t or Adj ust me nt s Your touchmonito r wil l unlikely require adjust m ent. Va riations in vi deo output and applic ation may require adjustm e nt s to your touchmonit or to opti mize the qual ity of t he disp lay. For be st perfo r ma nce, your touchmon itor should be operating in native[...]

  • Page 26

    3-20 Elo Entuitive Touchmonito r User Guide Si de Be z el Butt ons Co ntr o l F unc ti o n MEN U Menu Di splay/Ex it s the OSD menu s. Br ightness/ Plus/C lockwise 1. Adjust brightness of t he OSD. 2. Increase value of the adjustment item. 3. Sel ect it em clock wise. MUTE/Minus Co unter-clockwi se 2. D ecrease v alue o f the adjus tment item. 3. S[...]

  • Page 27

    OSD Menu Function 3-21 Function Symbol Proc e ss YUV ? ? CONTRAS T AUTO CONTRAST Contrast Controls the picture contrast Auto Contrast Automatically selects an appropriate contrast setting for the picture. 500 K, 7500 K, 9300 K) P ress the OSD button or or set color values individually using the "USER" option . To define the color values i[...]

  • Page 28

    3-22 Elo Entuitive Touchmonito r User Guide Additional Color Settings SATURA TION Adjusts color intensity . HUE Adjusts color tint . FLESH TONE Adjusts the color so faces appear natural. YUV ? ? I nformation Displays the current graphics mode. DSUB Analog/ Select the connection for the display: DSUB Analog (15-pin connector) or DVI Digital (24-pin [...]

  • Page 29

    4-2 3 C HAPTER 4 C HAPTER 4 T R OUBLESHOOTI NG If you are exper ien ci ng tro u ble wi th y our touchm onitor, refer t o the follo w ing tab le . If the problem persist s, please contac t your local de a ler or our servic e center. Sol ut i ons t o Com mon Probl e ms Problem Sugg estio n(s) No ima ge appea rs on scr een. Chec k tha t al l the I /O [...]

  • Page 30

    4- 24 Elo Entuitive Touchmonitor User Guide Ima ge ha s ver tica l flicke ring lin e bars. Use “ Phase ”t om a k ea na d j u s t m e n t . Check and r econfi gure the di spla y mo de of t he v ert ical refr esh ra te of y our gr aph ic car d to m ak e it co m patib le wit h the LCD d is pla y. Ima g e i s unsta ble and fli cke ring Use “ C L [...]

  • Page 31

    A- 25 A PPENDIX A C HAPTE R 4 N ATIVE R ESOLU TION The native r esol ution of a monit or is the reso lutio n l evel a t which the LCD panel is de signed to perform best. For the Elo LCD touchmonitor, the native resolu tion is 1 280 x 1024 for the SX GA-1 8.1 inch size. In a l m ost all cases, screen image s look best when viewed at their nati ve re[...]

  • Page 32

    A- 26 Elo Entuitiv e Touchmonitor User Guide As an example, a SVGA resolution LCD panel has 800 pixels horizont a l ly by 600 pixe ls ve rti c all y. Input video is also repr es ent e d by the same terms. XGA input vide o has a form at of 1024 pixe ls horizontally by 768 pixels ve r t ic a lly. When the input pixe ls contained in the video inpu t f[...]

  • Page 33

    B- 27 A PPENDIX B C HAPTER 4 T O UC HMONI TOR S AF E TY This manua l cont ai ns inf ormat ion tha t is im po rt a nt for the prope r setup a nd mainte nance of your touchmonitor . B efore se tti ng up a nd powering on your new touc hmonitor , read through this manua l, especiall y Chapter 2 (Installa tion) , and Chapte r 3 ( Operation). 1 To reduc [...]

  • Page 34

    B- 28 Elo Entuitive Touchmonitor Us er Guide Ca re and H andling of Y our T ouc hmo nitor The followi ng t ips will help ke ep your Elo Entuit ive t ouc h monit or function ing at the optim a l level. • T o avoid r isk of electr ic sho c k, d o not di sassemble the brick supply or displa y unit cabinet. The unit is not use r servic eable . Rememb[...]

  • Page 35

    C-29 A PPENDIX C C HAPTER 4 T EC H NI CA L S PE CIFICAT I ONS Co mpatib le Video Modes Y ou r El o Ent uitiv e to uchm onito r is comp atib le with th e follo wing stan dard video mode s: SUN 1024 x 768 Mode 52,450 Resolution 65 H. F requency(kHz) VG A V 720 x 400 . F requency(Hz) 31,470 VG A 70 720 x 350 31,470 70 VG A 640 x 480 31,470 60 MA C 640[...]

  • Page 36

    C- 3 0 Elo Entuitive To uchmonitor User Guide T o uchm onitor Sp ecifications Ta bl e C . 1 1 8.1 " L CD Touc hmonitor (ET182XL-XXWB-1) Sp ecifications Displa y Type Act ive ma tr ix, thin f ilm tra nsi st or (T F T ) , liqu id crys ta l disp lay Size 1 8.1- in ch diag o nal 359.040 x 287.232 mm usef ul scr een ar ea Pixel F o rmat 1 280 x 102[...]

  • Page 37

    C-3 1 Ta bl e C . 2 IntelliTouch Tou chmonitor Specific ations Mec hanical Positional Accuracy S ta ndard de via tion of err or is les s than 0. 080 i n. (2.03 m m ). Equ a te s to les s th an ± 1%. Touc h poi nt De nsity Mor e than 10 0, 000 touch poi nts/ in 2 ( 15,50 0 tou chpoin ts/c m 2 ). To uc h Act iva ti on Force Typi cally les s than 3 o[...]

  • Page 38

    C- 3 2 Elo Entuitive Touch monitor User Guide Environmental Chemical Resist ance Th e ac tive ar ea of th e tou chscr een is r esistan t to all chemica ls tha t do not af fect glas s, suc h as: Ac etone Tolu ene Met hy l ethyl ket one Iso propyl alc ohol Met hy l alcoh ol Ethy l acet ate Am m o ni a- b as ed gl as s cl ea n er s Gas olin e Kero sen[...]

  • Page 39

    C-3 3 Ta bl e C . 3 Acc uTouch Touchmo nitor Spe c if ica tions Mech anical Cons tructi on Top : P ol ye s te r w ith ou ts id e har d -s ur fa c e co a tin g with cle ar or an t iglare fi nish . Ins ide: Tr ans paren t conduc tive coat ing. Bo ttom: Gl ass sub st rate wi th unif or m r esi sti v e co ating . Top and b ott om layer s separ at ed by[...]

  • Page 40

    C- 34 Elo Entuitive Touchmonitor User Guide 1 8.1 " L CD T o uchm onitor (ET 182X L-XXW B - X ) Dime nsio ns 444mm [17.47"] 359mm [14.14"] 437mm [17.20"] 385mm [15.17"] 287mm [11.31"] 220mm [8.65"] 280mm [11.03"][...]

  • Page 41

    C- 35 De ta il A 77mm [3.03"] 10mm [0.39"] 244mm [9.62"] See Detail A[...]

  • Page 42

    C- 36 Elo Entuitive Touchmonitor Us er Guide[...]

  • Page 43

    37 C HAPTER 4 R EGU LATORY I NFORMA TION I. E lectrical Saf ety Informat ion: A) Com pli anc e is requ ir ed wi th r esp ect to the vo lt age , fr equ ency , an d cur ren t requi rement s indi cate d on the man ufact urer’s l abel. Conn ecti on to a di ffer ent po we r s ource than those sp ecifi ed he rein wi ll l ike l y resul t in improp er op[...]

  • Page 44

    38 Elo Entuitive To uchmonitor U ser G uide This In format ion T e chn ology Equipmen t ( ITE) is req uire d to ha v e a CE Mark on th e ma nufac turer ’s l abel whi ch mea ns that the equipm en t has been tes ted to the fo llo wing Dir ec ti v es an d Sta ndards : This equi pment has be en test ed to the re quire ment s fo r the CE Mark as requi[...]

  • Page 45

    39 N10051 "This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada." E230760 WITH RESPECT T O ELECTRIC SHOCK, FIRE AND MECHANICAL HAZARDS ONL Y IN ACCORDANCE WIT[...]

  • Page 46

    4 0 Elo Ent uitive Touchmonitor User G u ide[...]

  • Page 47

    4 1 C HAPTER 4 W AR RANTY Except as ot herwise stated here in or i n an order ac knowledgment delivered t o Buyer, S eller warra nts to Bu yer that the P r oduct shall be free of defec ts in materi als and workmanship. The warra nty f or the touc hmoni tors and compone nts of the produc t a re : 3 years monito r, 10 ye ars Intel liTouc h screen, 5 [...]

  • Page 48

    4 2 Elo Ent uitive Touchmonitor User G u ide THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WAR RANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EX PRESS OR IMPLI ED BY S TATUTE OR OTHERWIS E, REGARDING T H E PRODUCTS, THEI R FITNESS F OR ANY PUR POSE, THEIR QUALITY, THEIR MERCHANTAB[...]

  • Page 49

    Inde x-4 3 I NDE X Numerics A B C D 1 8.1 " LCD T ouchmonitor (ET1 8 2XL-XXWB-X) Dimensions, 34 1 8.1" LCD T ouchmonitor (ET1 8 2XL-XXWB-X) Specifications, 30 About the Product, 1 About T ouchmonitor Adjustments, 19 Accessing the VESA Mounting Interface, 13 AccuT ouch T ouchmonitor Specifications, 33 Additional Color setting, 22 Agencies,[...]

  • Page 50

    T U V W X T echnical Specifications, 29 T ouch Activation Force , AccuT ouch, 33 T ouch Activation Force , IntelliT ouch, 31 T ouch Interface Connection, 6 T ouch not wor king, 24 T ouchmonitor Safety , 27 T ouchmonitor Specifications, 30 T ouchpoint Density , AccuT ouch, 33 T ouchpoint Density , IntelliT ouch, 31 T roubleshooting, 23 Unpacking Y o[...]

  • Page 51

    Chec k out Elo's W eb site! www .elotouch.com Get the latest... • Product inf ormation • Specifications • News on upcoming e vents • Press releases • Software drivers Getting in T ouch with Elo T o find out more about Elo’ s extensive range of touch solutions, visit our Web site at www .elotouch.com or simply call the office neares[...]