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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Elo TouchSystems 1939L, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Elo TouchSystems 1939L should contain:
- informations concerning technical data of Elo TouchSystems 1939L
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Table of contents for the manual
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Page 1
T o uchmonitor User Guide 1939L 19” LCD Rear-M ount T ouchmonitor[...]
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Page 2
Elo T ouc h Solutions 19” LCD Rear-Mount T ouchmonitor Optional P o wer Bric k User Guide Revision C P/N E824781 Elo T ouch Solutions 1-800-ELOTOUCH www .elotouch.com[...]
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Page 3
C opyright © 201 2 E L O T o u c h S o l u t i o n s . All Rights Reserved. No part of this publicati on may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated i nto any language or computer language, in any form or by any means, including, but not li mited to, el ectronic, magnetic, optical, chemical , manual, or[...]
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Page 4
T able of Contents Chapter 1 Introduction 1 Product Description 1 Precautions.................................................................1 Chapter 2 Installation and Setup 2 Unpacking Y our T ouchmonitor ....................................2 Interf ace Connection . ... .............................................4 P ower Requirements ........[...]
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Page 5
1-1 C H A P T E R 1 I NTRODUCTION Product Description Y our new touchmonitor combines the reliable performance of touch technolo gy with the latest advances in ( LCD ) display de sign. This combina tion of features creates a natural flow of information between a user and your touchm onit or . This LCD monitor incorporates a 19” color active matri[...]
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Page 6
2-2 C H A P T E R 2 I NST ALLA TION AND S ETUP This cha pter discusses how to install your LCD touchmonitor and how to in stall the driver software. Unpacking Y our T ouchmonitor Check that the fo llowing items are present an d in good condition: LCD monitor V ideo cable USB cable Elo QuickStar t CD Software Serial cable CD + Quick Install Guide (E[...]
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Page 7
2-3 Power cable for Japan models (exclude NPB models) Japanese/PSE pow er ca ble Adapter/T erminal Power c able for Asia m odels (excl ude NPB models) and and or or China/CCC power c able T aiwan /BSMI power c able Korea/KC powe r cable Power cable for W orldwide models (exclude NPB models) USA/UL Powe r cable Europe/VDE power cable[...]
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Page 8
3-4 Interface Connection NOTE: Before connecting the cabl es to your touchmonitor and PC, be su re that the com pu ter and touchmonitor are turned off. 1 3 2 2 5 1 3 2 5 Adapter Video Cable Serial Cable USB Cable OSD Remote Control Key (option) Adapter Video Cable USB Cable OSD Remote Control Key (option) 1. Connect one end of the power adapter to [...]
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Page 9
3-5 Product Overview Main Unit Rear V iew[...]
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Page 10
3-6 Installing the Driver Software E L O T o u c h S o l u t i o n s provides driver softwa re that allows yo ur touchmonit or to work with your computer . Drivers are located on the enclosed CD-ROM for the following operating systems: • W indows 7 • W indows V ista • W indows XP • W indows 2000 • W indows Me • W indows 98 • W indows [...]
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Page 11
3-7 Installing the Serial T ouch Driver (not applicable to Acoustic Pulse Recognition and IntelliT o uch Plus monitor) Inst all ing th e Serial T ouch Drive r for Windo w s 7, Windo w s V ist a, Windo ws XP , Windows 2000, ME, 98/95 and NT4.0. NOTE: For W indows 2000 and NT 4.0 yo u must have administrator acces s rights to inst all the driver . Ma[...]
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3-8 Installing the Serial T ouch Driver for MS-DOS and Windows 3.1 Y ou must have a DOS mouse driver (MO US E .CO M) installed for yo ur mouse if you w is h to continue usi ng your mouse along with y our touchmoni tor in DOS. T o i nstall W indows 3.x and MS -DOS touch drive r from W indows 95/98, follow the direct ions below: 1 Insert the CD-RO M [...]
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Page 13
3-9 Installing the USB T ouch Drive r Installing the USB T ouch Drive r for Windo w s 7, Windows Vista, Windows XP , Windo ws 2000, ME and Windows 98. 1 Insert th e ELO CD-RO M in your co mputer ’ s CD- ROM drive. If W i ndows 2000 or W i ndows 98 starts t he Add New Hardware W izard, do the f ollowing: 2 Choose Next . Select “Search for the be[...]
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Page 14
3-10 C H A P T E R 3 O PERA TION About T ouchmonitor Adjustments Y our touchmonitor will not likely re quire adjustment. However , variations in video output a nd applicatio n may require adjus tments to the touchmonitor to optimize the quality of the display . For best perfor mance, your touchmo nitor should be oper ating in native resolution, tha[...]
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3-11 Rear Panel Controls MENU SEL 1 2 3 4 5 Control Function 1 Menu/Exit Display/exits the On Scr een Display (OSD) menus. 2 1. Enter co ntrast o f the OSD. 2. Increase value of the adjust me nt item. 3. Select item cloc kwise. 3 1. Enter brightness adjustment. 2. Decrease va lue of the adjust ment item. 3. Select item c oun ter -clockwise. 4 Selec[...]
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3-12 Controls and Adjustment On Screen Display (OSD) Menu Functions T o Display and Select the OSD Functions: 1 Press the Menu key to act i vate the OS D menu. 2 Use or to move clockwise or counter -clockwise through the menu. Press the Select key , the parameter w ill be highl igh ted when selected. 3 T o quit the OSD sc reen at any time durin g t[...]
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Page 17
3-13 On Screen Display (OSD) Control Option s Control Description Contrast Increases or decreases contra s t . Brightness Increases or decreases brightness. V- P o s i t i o n Moves the scre en up or down. H-Position Moves the screen left or right. Recall Defaul ts Returns the monitor to its default set tings. RGB Press or to select 9300, 6500, 550[...]
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Page 18
3-14 Preset Modes T o reduce the need for adjustment for diffe rent modes, the monitor has default se tting modes that are most com monly use d as given in the table be low . If any of these display m odes are detected, t he monitor automatical ly a djusts the picture size and centering. When no mode is matched, the user can store their preferred m[...]
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Page 19
3-15 Power The monitor is equipped with the power management funct ion wh ich autom atically reduces the power consumpti on when not in use . Power Mode Consumption On <50 W Sleep <3W Off <1W W e recommend switching the monitor off when it is not in use for a lon g t ime. NOTE: The monitor aut omatically goes throu gh the Power Management [...]
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Page 20
3-16 IntelliT ouch Plus T ouch T echnology When connec ted to W indows 7 computers, the to uchmonit or can report 2 simultane ous touc hes. The IntelliT ouch Plus touc hscreen can be re-calibra ted to your displayed video i mage, if needed, th rough the Calibratio n function in the ELO driver co ntrol panel . The IntelliT ouch Plus driver wil l onl[...]
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Page 21
3-17 Gesture Support The IntelliT ouch Plus touch tec hnology enable se veral gestures that support sin gle and multiple contacts. Re fer to the Microsoft W ebsite h ttp ://m sdn.micr osoft.com/en-us/l ibrary/dd9 40543 on the various gestures tha t are supp orte d in W indows 7.[...]
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Page 22
4-18 C H A P T E R 4 T ROUBLESHOOTING If you are experiencing trouble with your touchmonitor , refer to the following table. If the problem persists, please co ntact your local de aler or our service center . Solutions to Common Problems Proble m Sugge stion(s) The monitor does not respond 1. Check that the monitor’ s Powe r Switch is on. when tu[...]
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Page 23
A-19 A P P E N D I X A N AT I V E R ESOLUTION The native res olution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the LCD touchmo nitor , the native res olution is 12 80 x 1024 for the 19 inch size. In almost all cases, scree n images look best when v iewed at their native reso lution. Y ou can lower [...]
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Page 24
A-20 As an exa mple, a S XGA reso lution LCD pan el has 12 80 pixels horizontal ly by 1024 pixels vertically . Input video is also represented by the same term s. SX G A input video has a format of 1280 pixels hor izo ntally by 1024 p ixe ls verticall y . Wh en the input pixels c ontained in the video input format match the native resolution o f th[...]
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Page 25
B-21 A P P E N D I X B T OUCHMONIT OR S AFETY This manual c o ntains informatio n tha t is important for the proper setup a nd maintena nce of your touchmoni tor . Before s etting up an d powerin g on your new touchmonit or , read through this manual, especia l ly Chapter 2 ( I nstallation), and Cha pt er 3 (Operation). 1 T o reduce the risk of ele[...]
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Page 26
B-22 Care and Handling of Y our T ouchmonitor The following tips w ill help keep y our touchmonit or fu nctioning at the optimal leve l. • T o avoid risk of electric sh ock, do not di s assemble the brick power suppl y or display un it cabinet. The unit is not user serviceable. Remem ber to unplug the display uni t from the power outlet before cl[...]
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Page 27
C-23 A P P E N D I X C T ECHNICAL S PECIFIC A TIONS[...]
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Page 28
C-24 T ouchmonitor Specifications Model 1939L LCD D isplay 19” TFT Active Matrix Panel Display Size 376(H) x 301( V) mm Pixel Pitch 0.294(H) x 0.294(V ) mm Display Mode CGA 512 x 247 (60H z) CGA 512 x 256 (60Hz VGA 640 x 350 (70Hz) VGA 720 x 400 (70Hz) VGA 640 x 480 (60 / 72/ 75Hz) SVGA 800 x 600 (56 / 60 / 72/ 75H z) XGA 1024 x 768 (60 / 70 / 75[...]
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Page 29
C-25 0 0000000 B ,, r ? 19" LCD Touchmonitor (1939L) Dimensions 1-----m-- ::;;0000000 -:;;, :- : Ei mm:mm: :: " 0 " 0 .. ''" . . . .. 364 • " "" " m ' • • ' !". " • • • • • ' :1= I ' t::::Jc I L 436 I, - (CENTER ING LIPJ ' 50 0 FQR ' ='·[...]
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Page 30
26 R EGULA T OR Y I NFORMA TION I. Electri cal Safety In formation: A) Complia nce is required with respect to the voltage, frequency , and current requirem ents indicated on the manufact urer’ s label. Connec tion to a different power source tha n tho se specified herein will likely result in improper operati on, da m age to the equipm en t or p[...]
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Page 31
27 D) General Information to all User s: T his equipmen t generates, use s and can ra dia te radio frequency ener gy . If not installed a nd used accord ing to this manual t he equipment ma y cause inter ference w ith radio and te levision communications. There is, how ever , no guarantee tha t in terference will no t occur in any par t icular inst[...]
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Page 32
28 III. Agency C ertifications The following certific ations have been issued for this monitor : • Australia C-T ick • Canada cUL • Canada IC • China CCC (Asia m odels only) • Chin a RoHS (Asi a model s only) • Europe CE • Japan VC CI • United States FCC • United States UL • Argentina S-mark • Sweden MPR II • Germany TU V ?[...]
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29 W ARRANTY Except as other wi se stated herein or in an order acknowledgm ent delivere d to Buyer , Seller warrants to Buye r that the Prod uct shall be free of defects in materials and workm anship. T he warranty for the touc hmon itors and components of the product is 3 (three) ye ars. Seller makes no warranty regardi ng the model life of comp [...]
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30 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF W ARRANTY . EXCE PT FOR THE EXPRESS W ARR ANTY SET FOR TH AB OVE, SELLER GRANTS NO OTHER W ARRANTIES, EXPRESS OR IMPLIED BY ST A TUTE OR OTHE R WISE , REGARDI NG THE PRODU CTS, THEIR FITNE SS FOR ANY P URPOS E, THEIR QUALITY , TH EIR MERCHANT ABILITY , THEIR NO NINFRINGEMENT [...]
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Page 35
Chec k out Our W eb site! www .elotouch.com Get the latest... • Product information • Spe cif icatio ns • News on upcoming e vents • Press release • Software drivers • T ouchmonitor Newsletter Getting in T ouch with us T o find out more about ELO’s extensive range of ELO Touch Sol u ti ons, visit our website at www. elotouch.com or si[...]