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Elo TouchSystems ET5501L manual

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Table of contents for the manual

  • Page 1

    USER MANUAL Elo T ouch Solutions ET3201L 32” Interactive Digit al Signage T ouchmonitor ET4201L 42” Interactive Digit al Signage T ouchmonitor ET5501L 55” Interactive Digit al Signage T ouchmonitor ET7001L 70” Interactive Digit al Signage T ouchmonitor SW601990 Rev E[...]

  • Page 2

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 2 of 36 Copyright © 2014 Elo T ouch Solutions, Inc. All Right s Reserv ed. No part of this publication may be rep roduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer languag e, in any form or by any means, including, but not limit[...]

  • Page 3

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 3 of 36 T able of Content s Chapter 1 – Introduction ........................................................................... 4 Chapter 2 – Unp acking .............................................................................. 5 Chapter 3 – T ouchmonitor Inst allation .......[...]

  • Page 4

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 4 of 36 Chapter 1: Introduction Product Description Y our new Interactive Digital Signage (IDS) touc hmonitor combines Elo T ouch Solutions reliable performance with the latest developments in touchscreen technology and display design. This combination of features creat es a natural flow[...]

  • Page 5

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 5 of 36 Chapter 2: Unp a cking Unp acking the Interactive Digit al Signage T ouchmonitor T o unpack the IDS, follow these step s: 1. The carton should be oriented in the manner according to its labeling. The hinged plas tic locks should be at the ‘bottom’. 2. Open and remove all 4 hi[...]

  • Page 6

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 6 of 36 Chapter 3: IDS T ouchmonitor Inst allation Connector Panel & Interfaces Note: For your health and safety , it is strongly recommended that at least two people (four for the ET7001L) handle, lift, or move these T ouchmonitors. Elo recommends safe lifting techniques as describ [...]

  • Page 7

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 7 of 36 IDS T ouchmonitor Connections to an External Computer 1. Connect the HDMI cable between t he monitor and the video source. 2. Connect the USB touch cable between the monitor and the PC. 3. Select the correct power cable for your region. Connect it between the AC power source and [...]

  • Page 8

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 8 of 36 Inst alling the IDS T ouchscreen T echnology Sof tware Drivers IntelliT ouch Plus units are HID compatible, but will r equire the Elo driver if touch calibration is required. Optical units are HID comp atible and do not require an Elo touch driver . If an Elo touch dr iver has pr[...]

  • Page 9

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 9 of 36 Chapter 4: Mounting Note: For your health and safety , it is strongly recommended that at least two people (four are recommended for the ET7001L) handle, lift, or move these touchmonitors. Note: When laying the display face-down (for attaching mounting brackets or stands), protec[...]

  • Page 10

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 10 of 36 Landscape T able T op –Refer to the T emperature Contro l section for table top mode requirements.[...]

  • Page 11

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 1 1 of 36 Rear VESA Mount For the 32” and 42” models: A four-hole, 400x400mm mounting pattern is provided on the rear of the monitor . The VESA FDMI-compliant mounting is co ded: VESA MOUNT PER MIS-F , 400,400,6MM For the 55” models: A four-hole, 600x600mm mounting pattern is provi[...]

  • Page 12

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 12 of 36 Optional S t and (for 3201L and 4201L Only) Elo PN: E455084[...]

  • Page 13

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 13 of 36 Chapter 5: Operation Power T o turn the touchmonitor on or off, press the touchmonitor power button once. If a computer module is installed, then the computer m odule will also turn on with the monitor . T o abruptly power off the computer module and touchmonitor , press and hol[...]

  • Page 14

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 14 of 36 IntelliT ouch T ouchscreen T echnology The IntelliT ouch and IntelliT ouch Plus touch screens c an be re-calibrated to your displayed video image, if needed, through the cali bration function in the El o driver control panel. IntelliT ouch Plus monitors require calibra tion if t[...]

  • Page 15

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 15 of 36 Rotate – A picture can be rotated 360° In addition to the above gestures, Optical units have the ability to pinch and zoom three dif ferent pictures at the same time because six simultaneous touches are supported. V ideo An LCD panels native resolution is it s width and heigh[...]

  • Page 16

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 16 of 36 On-Screen Display (OSD) Connected Through the RJ45 Connection Five OSD buttons can be found on the OSD remote. There is an LED light which shows the current state of the monitor . T he following are the functi ons that rel ate to the designated button. The buttons and their func[...]

  • Page 17

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 17 of 36 Parameter A vailable Adjustment Main Menu V ideo Settings, Audio Settings, Color Setti ngs and Other Settings can be selected V ideo Menu V ideo Source, Brightness, Contrast, Bla ck Level, Sharpness and Aspect Ratio are available in this menu. V ideo Source Allows the user to sw[...]

  • Page 18

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 18 of 36 Aspect Ratio Switches the scaling method between Fill Screen and Fill to Aspect Ratio. Default: Fill Screen Fill Screen – Scales the X- and Y -dimens ions of the inpu t video (up or down as needed) to the displays native resolution. Fill Aspect Ratio – Assuming a la ndscape [...]

  • Page 19

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 19 of 36 Color Preference S tandard, Movie, Gaming, Photo modes can be chosen depending on the users preference. Movie, Gaming and Photo mode allow the user to vary the Hue and Saturation Default: S tandard Other Menu OSD menu: The Horizont al position, vertic al position and OSD timer c[...]

  • Page 20

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 20 of 36 OSD and Power Lockout s Press and hold the “Menu” and “>” buttons for two seconds to enable/disable the OSD Locking feature. When the OSD Locking is enabled, pressi ng any of the Menu, Up, Down, or Select keys will have no effect on the system. Press and hold the “M[...]

  • Page 21

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 21 of 36 The location of the RFID antenna is indicated by the arrow in the following location. RFID tags can be read at a distance of up to 40 mm away from the bezel. For best results, touch the tag directly to the bezel area contai ning the antenna. Driver Inst allation Elo Computer Mod[...]

  • Page 22

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 22 of 36 For Mac OS X and Ubuntu version 1 1 or higher , thes e drivers are automatical ly installed when the system is connected to monitor . T o find in formation on the driver s, do the following: NOTE: The Elo T ouch Solutions T ouchmonit o r ID will be different per touch technology[...]

  • Page 23

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 23 of 36 operating range, the monitor will go into “Therma l Protection Mode.” This mode allows the monitor to remain operational during brief per iods of use outside of its operating range. Example of OSD showing the V ideo Board T e mperature In Thermal Protection Mode, t he monito[...]

  • Page 24

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 24 of 36 Thermal Protection Mode icon will show on the top corner of these menus indicating that the Thermal Protect Mode is active The user will be prompted to shut off the moni tor within sixty second s if the temperature continues to rise after Thermal Protection M ode S tep 2 has bee[...]

  • Page 25

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 25 of 36 Example of Thermal Protection Mode for an ET4201L Monitor with 100% Brightness: At S tep 1: OSD = 60, Brightness = 80% Normal operation returns if OSD can maintain 55°C or lower temperature for five minutes. At S tep 2: OSD = 65, Brightness = 72% Return to S tep 1 if OSD can ma[...]

  • Page 26

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 26 of 36 ET3201L: ET4201L B ri ghtne s s vs . Ambi e nt Light 0 20 40 60 80 100 120 0 60 100 140 190 220 250 300 350 360 370 400 420 440 460 480 500 Am bie nt Li ght (ni ts ) Brig h t n ess[...]

  • Page 27

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 27 of 36 ET5501/7001L B ri ghtne s s vs . Ambi e nt Light 0 20 40 60 80 100 120 0 50 70 90 150 200 250 275 300 350 400 410 420 430 460 480 500 Am bie nt Li ght Brig h t n ess Note: If the Thermal Protection Mode is activated, the Intelligent Brightness Control feature will act within the[...]

  • Page 28

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 28 of 36 Chapter 6: T echnical Support If you are experiencing trouble with your touc hmonitor , refer to the following suggestions. If the problem persists, please cont act your local dealer or cont act Elo T ouch Solutions Customer Service. Solutions to Common Problems Problem Suggeste[...]

  • Page 29

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 29 of 36 Chapter 7: Safety & Maintenance Safety T o avoid risk of electric shock, follow all safe ty notices and do not disa ssemble the touchmonitor or Computer Module. They are not user-serviceable. Do not block or insert anything in side any of the ventilation slots. The touchmoni[...]

  • Page 30

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 30 of 36 Care and Handling The following tips will help maint ain optim al performance of y our touchmonitor:  Disconnect the AC power cable before cleaning.  T o clean the display , use a cloth lightly dampened with a mild detergent.  It is import ant that your unit remains dry[...]

  • Page 31

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 31 of 36 Chapter 8: Regulatory Information I. Electrical Safety Information: Compliance is required with respect to t he voltage, frequency , and current requirements indicated on the manufacturer ’s label. Connecti on to a dif ferent power source than those specified herein will likel[...]

  • Page 32

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 32 of 36 as required by EMC Directive 2004/108/EC as i ndicated in European S tandard EN 55022 Class A and the Low V oltage Directive 2006/95/EC as indicated in European S tandard EN 60950-1. General Information to all Users: This equi pment generates, uses and can radiate radio frequenc[...]

  • Page 33

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 33 of 36 may also present a lethal s hock hazard to the user .) If you need additional help, consult your dealer , manufacturer , or an experienced radio or television technician. III. Agency Certifications The following certifications and marks have been issued or declared for this moni[...]

  • Page 34

    Explanation of Markings (1). In accordance with the SJ/T1 1364-2006 requi rement , the electronic information products are marked with the following pollution control l ogo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mut ate under normal operating conditions listed below , so that the use of this [...]

  • Page 35

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 35 of 36 Chapter 9: W arranty Information Visit http://w ww .elotouch.com/Support/warranty .asp[...]

  • Page 36

    User Manual: Interactive Digital Signage SW601990 Rev E, Page 36 of 36 Check out our website www .elotouch.com Get the latest...  Product Information  S pec ifications  Upcoming events  Press releases  Software drivers Getting in T ouch with Us T o find out more about the extensive range of Elo touch solutions, visit our website at w[...]