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Elo TouchSystems SW602113 manual

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Table of contents for the manual

  • Page 1

    USER MANUAL Elo T ouch Solutions Elo ® T ablet SW6021 13 Rev . C[...]

  • Page 2

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 2 of 59 T able of Contents Read this first ................................................................................................ . 4 Chapter 1: Product Overview ....................................................................... 8 Product Description ................................[...]

  • Page 3

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 3 of 59 Safety ................................ ............................................................... 50 Tablet Care and Hand ling ................................................................ 51 Tablet Battery Care and Handling .................................................... 51 [...]

  • Page 4

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 4 of 59 Read this first Before using the tablet, read the important sa fe ty and handling information (this section), Safety & Maintenance (Chapter 6), Regulatory Notice (Chapter 7), and the Wa rranty In formation (Chapter 8) chapters in this user manual. This section provides guidance on the [...]

  • Page 5

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 5 of 59 damaged battery may pose a risk of personal injury . Damages include dents or punctures to battery due to impact or shock, exposure to fl ame, and/or other deformations. If th e battery is damaged, electrolyte may leak from the cells and/or fire may result w hich may cause personal injury [...]

  • Page 6

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 6 of 59 Take care when using y o ur tablet in a mo tor vehic le or on a bicy cle : Always prioritize your safety and the safety of others. Follow the law . Local laws and regulations might govern how you can use mobile electronic devices, such as your tablet, while you drive a motor vehicle or rid[...]

  • Page 7

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 7 of 59 hot section of the tablet for a ny extended time. W hen removing the tablet from its docking station, please take caution before holding the tablet by the hand strap as the tablet may be hot. Radio Frequen c y (RF) Energy Exposure W hen the trans m itter and receiver on your device are pow[...]

  • Page 8

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 8 of 59 Chapter 1: Product Overview This chapter provides an overview of the tablet, including the locations of the connectors a nd controls, tablet features, accessories, specifications, a nd operating environment. Product Description Y our ne w tablet combines Elo T o uch Solutions reliable perf[...]

  • Page 9

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 9 of 59 T ablet Layout Figure 1. Tablet front and side view Figure 2. Tablet back view[...]

  • Page 10

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 10 of 59 1 Power button 14 Battery indicato r LED 2 Smart Card Reade r (SCR ) 15 Dock pin ports (bo t tom) 3 USB port 16 Near Field Com munication (NFC ) reader 4 Audio port (green) 17 Ambient light sensor 5 Power port (y ellow) 18 T ablet stylus strin g holes 6 Magnetic Stripe Reader (M SR) 19 T [...]

  • Page 11

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 11 of 59 Plug the DC cable of the AC/DC power adapter kit into the power port to power and charge the tablet. Do not plug the DC power cable into the audio port. T he yellow pow er port is distinguishable from the green audio port. 6. Magnetic S tr ipe Read er The tablet has a built in magnetic st[...]

  • Page 12

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 12 of 59 - Display solid green light when the battery is fully charged - Flash amber light when the battery is charging. 15. Dock pin ports (bottom) W hen mounting the tablet onto the docking station, align the docking station docking pins with the tablet docking pins to ensure proper mounting . F[...]

  • Page 13

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 13 of 59 Loosen the battery thumb screw to remove the battery from the tab let. T ighten the battery thumb screw to secure a battery onto the tablet. 24. Speaker (built-in) The integrated speaker provides audio output for v ideo and music playback. 25. Battery The tablet battery is a Lithium-ion b[...]

  • Page 14

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 14 of 59 Figure 4. Tablet docking station rear view 1 Power button 10 Dock battery compar t ment 2 Wireless indicato r LED 11 Dock cable cover 3 Ethernet indicator LED 12 Dock cable cover loc k* 4 Dock alignment pins (bottom) 13 Dock cable cover release but tons 5 Battery Screw 14 VGA port 6 Dock [...]

  • Page 15

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 15 of 59 3. Ethernet indicato r LED Flashes green when the mounted tablet is connected to a network via an Ethernet cable. 4. Dock alignmen t pins (bottom) These pins support tablet mounting onto the docking station. Align and slide these pins into the docking pin ports located on the tablet to mo[...]

  • Page 16

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 16 of 59 docking station. 12. Dock cable cov er lock W hen the dock cable c over is properly installed to the docking station, t urn this accordingly to lock/unlock the cable cover onto the docking station. Note: Y ou cannot install the cable cover onto the docking station when it’ s in the ‘l[...]

  • Page 17

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 17 of 59 the Elo T ablet docking station. • Repla cement Power Supply (E452058 ): Rep lacement AC/DC pow er adapter kit for p owering and charging the tablet. • Stylus (E761200) : Elo T ablet stylus with holder . • Docking Station (E518363) : Elo Tablet docking station with battery charging [...]

  • Page 18

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 18 of 59 • 2 GB DDR3 – 1066 MHz (not expandable beyond 2GB) Storage • 32 GB mSATA SSD Bios • Phoenix Chipset • Intel NM10 Display • Screen Size : 257 mm (10.1 inches) • Active Display Area: 222 mm x 125 mm • Aspect ratio: 16:9 (wide) • Native (optimal) resolution: 1366 x 768 LCD [...]

  • Page 19

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 19 of 59 Other features • Built -in speaker • Built -in microphone Languages • English (default) • French • German • Ital ian • Spa nish • Simplified Chinese • Traditional Chinese Specifications Maximum Dimensions (W x H x D) • Tablet : 11.52‘’ x 0 .79’’ x 8.17’’ ?[...]

  • Page 20

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 20 of 59 If possible, place your tablet in a dry, well-ventilated area without direct exposure to sunshine. Do not use or store your tablet in dusty, dirty areas, or extreme hot or cold areas. Chapter 2: Getting Started Unpacking t he T ablet T o unpack the tablet: 1. Open the box. 2. Check that t[...]

  • Page 21

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 21 of 59 cover that came with the AC /DC Power adapter kit.  Select the appropriate charger plug adapter for your region and slide it into the AC /DC Power adapter head until you hear a click. Charging your tablet:  Plug the DC power cable to the tablet power port.  Plug the AC/DC adapter[...]

  • Page 22

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 22 of 59 Installing the Hand Strap onto your T ablet The hand strap is designed for easy user installation/uninstallation to/from the tablet. As shown in Figure 7 , t he hand strap can be installed onto the tablet in tw o dif ferent orientations for right hand use or for left hand use. If you plan[...]

  • Page 23

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 23 of 59 Using the Multi-touch S creen This section provides instructions on how to use the multi-touch screen. Some of the touch features listed below may not al wa ys work, as it depends on w hether the gesture or action is supported by the a pplication software you have loaded on your tablet. T[...]

  • Page 24

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 24 of 59 Using the Onscreen Keyboard Typ ing text, numbers, sy mbols, and other characte r s W hen y ou need to type text, touch the text fi eld to bring up the onscreen keyboard and then touch keys on the keyboard to type. Using the Elo T ablet Stylus T o use the Elo tablet stylus, hold the stylu[...]

  • Page 25

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 25 of 59 Screen Lock M ode T o prevent unauthoriz ed use and access to your data, lock your tablet when you are not using it. W hen operati ng on W indows Embedded Sta ndard 7 (WES 7), setting up password protection upon standby mode be done via Control panel > All Control panel items > powe[...]

  • Page 26

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 26 of 59 Magnetic S w ipe Reader (MSR) A magnetic stripe ca rd is a type of card capable of storing data on a band of magnetic materi al on the car d. The magnetic stripe, s o metimes called swipe card or magstripe, is read by sw i ping past a magnetic reading head. The tablet is capable of readin[...]

  • Page 27

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 27 of 59 Figure 9a. Ma in Dashboard o f Elo Tablet Diagnostic Sui t e Using Elo T ablet Diagnostic Suite The Elo T ablet Diagnostic Suite is a tool that provides Systems information and allows users to test or control the functionality of dif f erent T ablet har dware and in-built peripherals. B y[...]

  • Page 28

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 28 of 59 Figure 9b. Fron t Camera app lication of Elo Tablet Diagno stic Suite Application – Fro nt Camera: Use this application to test the functionality of the front camera. 1. Main display that shows what the front camera sees. 2. W hen a picture is tak en via this application, the picture wi[...]

  • Page 29

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 29 of 59 Figure 9c. Re ar Ca mera application of Elo Tablet Diagnostic Suite Application – Rea r Camera: Use this application to test the functionality of the rear camera. 1. Main display that shows what the rear camera sees. 2. W hen a picture is tak en via this application, the picture wil l b[...]

  • Page 30

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 30 of 59 Figure 9d. Sy s tems Info appli c ation of Elo Tablet Diagno stic Suite Application – Sy stems Info: This application provides a summary of the Sy stems information of the T ablet. 1. T ouch or click “ < Dashboard ” to go back to the main Dashboard.[...]

  • Page 31

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 31 of 59 Figure 9e. LED s application of Elo Tab let Diagnostic Suite Application – LED s: Use this applicati on to test that all t h e LEDs (li ght emitting diod es) on the tablet and dock (when applicable) are functioning properly . 1. T ouching or clicking the “ All On ” button wil l turn[...]

  • Page 32

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 32 of 59 Figure 9f. M S R application of Elo Tablet Diagnostic Suite Application – MSR: Use this application to test the tablet magnetic swipe reader . When a valid magnetic stripe is swiped, this application will display what the tablet MSR reads of f of the magnetic stripe. 1. T ouch or click [...]

  • Page 33

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 33 of 59 Figure 9g. Doc k Status application of Elo Tab let Diagnostic Suite Application – Do ck Status: This application displays the docking status of the tablet, whether it is docked or undocked. 1. T ouch or click “ < Dashboard ” to go back to the main Dashboard.[...]

  • Page 34

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 34 of 59 Figure 9h. NFC ap plication o f Elo Tablet Diagnostic Sui t e Application – NFC : Use this application to test the tablet Near Field Communication (NFC) reader . When NFC Reader is enabled, this application will display the Answer to Reset (A TR) information of the NFC-enabled device or[...]

  • Page 35

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 35 of 59 Figure 9i. Accelero m eter appli c ation of Elo Tab let Diagnost ic Suite Application – A cc elerometer: This application displays the readings of the tablet accelerometer . The accelerometer reads proper acceleration of the tablet in units of G. (G = 9.81 m/s 2 ) 1. T ouch or click “[...]

  • Page 36

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 36 of 59 Figure 9j. S mart Card appli cation of Elo Tab let Diagnos tic Suite Application – Sm art Card: Use this application to test the tablet Smart Card Reader (SCR) . When a smart card is inserted into the smart card rea der , this application w ill display what the SCR read s o ff of the sm[...]

  • Page 37

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 37 of 59 Figure 9k. A mbient Light Sen sor application of Elo Tab let Diagnostic Suite Application – A mbient Light Sensor: Use this application to read the readings of the tablet built-in ambient light sensor . 1. T ouch or click the “ Start ” button to capture the illumin ance reading of t[...]

  • Page 38

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 38 of 59 Figure 9l. Te mperature appli c ation of Elo Tablet Diagnostic Sui te Figure 9m. Ro t ation icon on main Da shboard when the auto-rotation feature i s on Application – T emperature Sensor This application will display the temperature readings of the di fferent sy ste m temperature senso[...]

  • Page 39

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 39 of 59 Chapter 3 : Docking Station General Mounting Information The optional Elo T ablet docking station is available for purchase ( P/N E518363 ). The dockin g station provides additional connectors an d interfaces to support peripherals such as key boards , cash drawers, printers, etc. The Elo[...]

  • Page 40

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 40 of 59 Figure 10. Mounting t he tablet on to the dock ing station. (A) Align top do ck align ment pins w it h top dock pin port s . (B) Align botto m dock alignment pi ns with bot tom dock pin ports[...]

  • Page 41

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 41 of 59 Connecting Docked T ablet to External Peripherals W hen the table t is properly placed into the docking station, the tablet connects and can ut ilize the connections and interfaces available on the docking sta tion. T o access these connections and interfaces: 1. Remove the dock cable cov[...]

  • Page 42

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 42 of 59 Chapter 4: Operation Power T o turn the tablet on and of f , press the tablet power button once. When the tablet is installed onto t h e d o cking station, then the tablet can also be tu rned on and of f using the pow er bu tton on the docking station. T o gracefully sh ut down the ta ble[...]

  • Page 43

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 43 of 59 Figure 12a. To put the tablet to sleep, touch “Sleep” By default, power management settings were configured on the tablet. The tablet display was set to enter sleep mode after 15 minutes of inactivity , f or energy saving purposes. T o manually activate/configure power management on t[...]

  • Page 44

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 44 of 59 Figure 12c. “Change plan setting” option on the Power Options window - In the Edit Plan Setting w ind ow , the time of inactivity before the display will dim or turn of f , and before the ta b let will go to sleep (b o th w hen the t a blet is plugged int o a power source or when its [...]

  • Page 45

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 45 of 59 Addendum: The US EP A recommends setting computers to enter sleep mode after 15 to 60 minutes of inactivity . T o sa ve even more energy , set th e display to enter sleep mode after 5 to 20 minutes of inactivity . The lower the inactivity time prior to going into sleep mode, the more ener[...]

  • Page 46

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 46 of 59 will open the Create T ask window . Figure 12f. Touch or sele ct “Create Task” to create a new task - In the General tab in the Create T ask W indow , name the task (e.g. W a ke From Sleep), and select whether to allow the task to run only when a user is logged on. Set the task to “[...]

  • Page 47

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 47 of 59 Figure 12h. Set up schedule for task via the New Trigger W indow - Go to the Conditions tab in the Create T a sk W indow and enable the “Wak e the computer to run this task” option. Figure 12i . Enable the “Wake the computer to run this task” option in the Create Task Window - Y o[...]

  • Page 48

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 48 of 59 management support. T o uch / select “Properties”. This w ill open the Wireless Network Connection Properties w indow . - T o uch / select “Configure”. - On the Power Management tab, check / uncheck the “Allow the computer to turn off this device to save power” check box to en[...]

  • Page 49

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 49 of 59 Chapter 5: T echnical Support If you are experiencing trouble with your tablet, refer to the following suggestions. If the problem persists, pleas e contact your local dealer or contact El o T ou ch Solutions Customer Service. Solutions to Common Problems Problem Suggested T roubleshootin[...]

  • Page 50

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 50 of 59 Chapter 6 : Safety & Maintenan ce Safety T o avoid risk of electric shock, follow all safety notices and do not disassemble the Elo T ablet. The Elo T ablet is not user-serviceable. Do not block or insert anything into any of the ventilation slots. The Elo T ablet and docking station [...]

  • Page 51

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 51 of 59 T ablet Care and Handling The following tips will help maintain optimal performance of your Elo T ablet:  Disconnect the power cable before cleaning.  T o clean the tablet (except touchscreen), use a soft cotton or microfiber cloth lightly dampened with a mild detergent.  It is i[...]

  • Page 52

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 52 of 59 Battery Disposal The tablet battery is a rechargeable Lithium -ion battery . Discard battery at the end of its useful li fe according to local laws and regulation s.[...]

  • Page 53

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 53 of 59 Chapter 7: Regulator y Information I. Electrical Safety Information Compliance is required with respect to the voltage, frequency , and cu rrent requirements indicated on the manufacturer label. Connection to a dif ferent power source than those specified herein will likely result in impr[...]

  • Page 54

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 54 of 59 compliance to this equipment would void the user ’s authority t o operate this device. Canada Compliance Statement : This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. This device complies wi[...]

  • Page 55

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 55 of 59 approved by the party responsible for compliance could void the user ’s authority to operate the equipment. 2. If this equipment appears to cause interference w ith radio or television reception, or any other device: a. V erify an emission source by turning the equipment off and on. If [...]

  • Page 56

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 56 of 59 During use, the actual SAR values for your device are usually well below th is value. This is because, for purposes of system ef f iciency and to minimize interference on the network, the operating power of your mobile device is automatically decreased w hen full power is not needed for t[...]

  • Page 57

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 57 of 59 V . Agency Certifications The following certifications and ma rks have been issued or declared for the tablet and the docking station: - Eu rope Union CE - Unite d States FCC - Can ada IC - Unite d States and Canada UL - En ergy Star ® The following certifications and marks have been iss[...]

  • Page 58

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 58 of 59 Chapter 8: W arranty Information For warranty information, go to http://www .eloto uch.com/Support/warranty .a sp[...]

  • Page 59

    User Manua l: Elo ® T ab let SW6021 13 Rev C, Page 59 of 59 Check out Our Website www .elotouch.com Get the latest...  P roduct Information  S pecifications  Upco ming events  P ress releases  S oftware drivers Getting in T ouch w ith us T o find out more about the extensive range of Elo touch solutions, v isit our website at www .e[...]