eMachines EM001 manual

User Guide EM001[...]

Model number: _________________ _________________ Serial number: _______ _________________________ ___ Purchase date: ________________ ___________________ Place of purchase: _____________________ ___________ Copyright © 2009. All Rights Reserved. eMachines User Guide Original I ssue: 06 / 20 09 Visit http://registr ation.emachines.com and discover[...]

i Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the prod uct. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a[...]

: ii Warning! The grounding pin is a safety fe ature. Using a power outlet that is not prope rly groun ded may result in electric shock and/or injury. Note: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product. • Use the product on[...]

iii Disposal instructions Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protectio n of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit http://www.acer-group. com/public/Sustainability/sustain ab[...]

: iv Note: The statement above is applicable only to eMachi nes system with an ENERGY STAR sticker. eMachines ENERGY STAR qualified prod ucts: • Produce less heat and reduce cooling load s, and warmer climates. • Automatically go into "display sleep" and "computer sleep " mode after 10 and 30 minute of inactivity respectivel[...]

v Taking care of your vision Long viewing hour s, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The followi ng sections provid e suggestions on how to reduce eyestrain. Eyes • Rest your eyes frequently. • Give your eyes [...]

: vi[...]

vii Chapter 1: Checking Out Your Computer . . . 1 About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Contents viii Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . 28 File management . . . . . . . . . . . . . . . . . . . . . . . . . 28 Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Internet . . . . . . . . . . . . . . . . . .[...]

Chapter 1 1 Checking Out Your Computer[...]

Chapter 1: Checking Out Your Computer 2 About this guide This guide includ es information and maintenance instructions that are specif ic to your model of computer. Some illustrat ions in this guide may look differen t than your computer because ha rdware options and por t locations may vary. Product Registration When using your computer for the fi[...]

3 Front Compon ent Icon Descript ion DVD/CD drive Use this drive to listen to audio CDs, install games and programs, watch DVDs, and store large files onto recordable dis cs (depending on dr ive type). This drive may be a CD, recordable CD, DVD, recordable DVD, Blu-ray, or HD DVD drive. Memory card reader Insert a memory card from a digital camera,[...]

Chapter 1: Checking Out Your Computer 4 Back Important Your comp uter’s ha rdware op tions and port locations may vary from this illustration. Compon ent Icon Descript ion Kensington lock slot (opt ional) Connects to a Kensington-co mpatible computer security lock. Voltage switch The switch is preset at the factory. Make sure that this is set to [...]

5 Center/subwoofer jack (orange plug ) (optional) Plug your center speaker and subwoofer into this jack. Surround L/R speaker jack (black plug) Plug your re ar righ t and left speakers into this jack. Audio in/s ide speaker jack (blue plug) -OR- Side speaker jack This jack is user configurable for one of the following: Stereo in: Plug an external a[...]

Chapter 2 6 Setting Up and Getting Started[...]

7 Working safely and comfortably Before using your computer, follow these general guidelines for setting up a safe and comfortable work ar ea and avoidin g discomfort and strain: • Keep hands and arms parallel to the floor. • Adjust the screen so it is perpendicular to your line of sight, and t he top of the screen is no higher th an eye leve. [...]

Chapter 2: Setting Up and Getting Started 8 Preparing power connections Protecting from power source problems During a power surge , the voltage level of electricity coming into your computer can increase to far above normal leve ls and cause data loss or system da mage. Protect your computer and peripheral de vices by connecting them to a surge pr[...]

9 Checking the voltage selection The power supply , a component built into your computer, provides p ower to the system board, add-in cards , and peripheral devices. The power supply’s volt age se lection for your location is typically set at the factory, but you can change it to match the electrical service availabl e in your us age area ( such [...]

Chapter 2: Setting Up and Getting Started 10 Connecting to a broadband modem or network You can connect your computer to a cable or DSL ( broadband ) modem or to a wired Etherne t networ k. To connect to a broadban d modem or to an Etherne t networ k: 1 Insert one end of the network cab le into the network jack on the back of yo ur computer. For th[...]

11 2 Insert the other end of the modem cable into a telephone wall jack. (The modem will not work with digital or PBX telephone lines.) 3 If you want, you can connect a telephone to the PHONE jack on the modem on the back of your computer. Using the World Wide Web The World Wide Web is a multimedia window to th e Internet that gives you access to m[...]

Chapter 2: Setting Up and Getting Started 12 Connecting to a Web site After you set up an account with an Internet service provider (ISP), you can access the many information sources on the World Wide We b. To connect to a Web site : 1 Connect to your Intern et account. 2 Depending on the method you use to connec t to your Internet account , you ma[...]

13 Downloading files Downloading is the process of transferring files from a computer on the Internet to yo ur computer. To download files or programs f rom a Web site: 1 Connect to your Intern et account. 2 In the address bar, type the ad dress of the Web site that contains the file or program you wa nt to download, then press E NT ER . - OR - Cli[...]

Chapter 2: Setting Up and Getting Started 14 Ethernet networking Wired Ethernet networking An wired Ethernet network co nsists of two or more computers connected tog ether through an Ethe rnet cable. This connection type is commo nly used in offices around the world and ca n be used to build computer networks in the home. Ethernet, F ast Ether net [...]

15 Attached to the router are all of your computers or Ethernet-ready devices. Also connected to the router is a cable or DSL modem that provides access to the Internet. Equipment you need for a router-based Ethernet network For a wired Ethernet network you need: • Two or more computers with Ethernet jacks • One router • One broadband Intern [...]

Chapter 2: Setting Up and Getting Started 16 When buying your router, be sure t he model includes everything your network needs, inclu ding: • Internet security feat ures, such as a firewall, to protect your networ k from unwanted intrud ers • 4-port switch to eliminate the need for additional network hardware • DHCP server/dynamic IP address[...]

17 Connecting network cables We recommend using category 5 ( Cat 5 ), unshielded, twisted-pair cab le (about 1/4-inch di ameter with a thin outer-jacket, containing eight color-co ded wires), and equipment compatible with this type of cable. T his type of cable is equipped with RJ-45 connectors (like a large telephone jac k connector, but with eigh[...]

Chapter 2: Setting Up and Getting Started 18 In addition to a router, you need a straight-throug h cable for each computer you want to connect to the network. To set up a networ k using a router: 1 Plug one end of the po wer adapter into the AC connector on the route r and the other end into a grounded, 110V electrical outlet. 2 Turn on your comput[...]

19 Establishing your Ethernet network connection Naming the computers and the workgroup Make sure that you have set u p your router (wired network) or ac cess point (wireless network). If you are setting up a wired network, make s ure that you have connected the network cabling. Configuring the TCP/IP protocol A networking protocol is a langu age c[...]

Chapter 2: Setting Up and Getting Started 20 Adding a printer to your network Instead of plugging a p rinter into each of your computers, you can add a prin ter to your network. To add a printer to the network, do one of the following: • Connect your pr inter to your networke d computer, then share the printer. For information about sharing print[...]

21 2 Right-click the drive or fo lder that you want to share, then click Share . The Properties dialog box opens. If you share a driv e, the entire conten ts of that drive will be available to everyone on your network. If you share a folder, only the contents of that folder will be availabl e to everyone on the network. 3 Click the Shar ing tab. Cl[...]

Chapter 2: Setting Up and Getting Started 22 Using the network After the drives and printers on each network computer are shared, you can: • View shared drives and folders • Map a network drive • Open and copy files stored on oth er network computers • Print documents on network printers Viewing shared d rives and folders To view shared d r[...]

23 3 Click × to close the window. Opening files across the network To open files across the networ k: 1 Start the program for the file you want to open. 2 Click File , then click Open . 3 Browse to the networ k drive that conta ins the file you want to open. 4 Double-click the folder containing the file, then double-click the fil e. Copying files [...]

Chapter 3 24 Troubleshooting[...]

25 First steps If you have problems with your computer, try these things first: • Make sure that the power cord is connected to your comp uter and an AC outlet and that the AC outlet is supplying power. • If you use a power strip or surge protector, make sure that it is t urned on. • If a peripheral device (such as a keyboard or mouse) does n[...]

Chapter 3: Troubl eshooting 26 Add-in cards The computer does not recognize an add-in card • Shut down and restart your computer. • Make sure that you have installed th e required software. For more information, see the documentation that c ame with your add-in card. Audio See “Sound” on pag e 42 . CD or DVD drives See “Optical disc drive[...]

27 • Make sure that all computers ar e using the same Subnet Mask. • If you assigned IP addresses to th e computers, make sure that all co mputers have different IP ad dresses. For home networks, IP addresses should be 192.168.N.N wh ere N is a number you assign between 0 and 254. The first N should be the same for all comput ers on your networ[...]

Chapter 3: Troubl eshooting 28 Expansion cards The computer does not recognize an expansion card • Shut down and restart your computer. • Make sure that you have installed th e required software. For more information, see the documentation that c ame with your expansion card. File management A file was accidentally delete d If a file was delete[...]

29 • Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin . • Save your files to another drive. If the hard drive is full, copy any files not regularly used to backup media , then delete them from the hard drive. You see a “Data error” message • This may be the result of a defective area on the har[...]

Chapter 3: Troubl eshooting 30 You see a “Non-system disk” or “disk error” error message • Your hard drive may have be come damaged. Internet See also “Modem (dial-up) ” on page 33 . You cannot connect to the Internet • If you are using a dial-up modem, make sure that the modem cab le is plugged into the modem jack and not the Ether[...]

31 You see an “Unable to locate host” messag e and are unable t o browse the Interne t • This problem can o ccur when you have typed a URL (Web address) incor rectly, you have lost your Internet connection, or your ISP is having technical difficulties. • Double-check the URL or try a different URL. If the error message still appears, discon[...]

Chapter 3: Troubl eshooting 32 Keyboard The keyboard does no t work • Make sure that the keyboard cable is plugged in correctly. For more information, see the poster that came with your computer. • Remove all extension cables and swit ch boxes. • Clean the keyboard by using an aerosol can of air with a narrow, str aw-like extension to remove [...]

33 You see a “Not enough me mory” error message • Close all programs, then restart your computer. Memory card reader Drive letters for the memory card slots do not appear in the My Comput er window • Reboot your computer . Modem (cable or DSL) • See the documentation that came with your modem for additional troubleshooting information . M[...]

Chapter 3: Troubl eshooting 34 • Disconnect any answering machine, fa x machine, or printer that is on the same line as the modem. Do not co nnect these devices to the same te lephone line as the modem. • Make sure that you are not using a digital, rollover, or PBX l ine. These lines do not work with your modem. • Check for line no ise (scrat[...]

35 • Try another teleph one line (either a different telephone numb er in your house or a telephone line at a different location) . If you can con nect on this li ne, call your telephone service. • Try connecting with the mo dem at a lower connection speed. If reducing the connect speed lets you co nnect, call your telephone service . The telep[...]

Chapter 3: Troubl eshooting 36 The modem is not recognized by your computer • Make sure that the line connected to the modem is working and plugged into the appropriate port on your compu ter. See your setup poster to make sure that the connections have been made correctly. • If the modem shares the telephone line with another device, make sure[...]

37 • Make sure that the monitor cab le is connected to the video po rt on the back of your computer . • Check the cable for be nt or damaged pins. • Reinstall the device driver. • Connect a monitor t hat you know works to your computer . The color is not u niform • Make sure that the monitor warms up for at least 30 minutes before making [...]

Chapter 3: Troubl eshooting 38 The mouse works erratically • If the mouse pointer b egins moving erratically across the computer display or becomes difficult to control precisely, cleaning the mouse will likely improve its accuracy. • Clean the mouse by wiping the b ottom with a clean, damp cloth. Make sure that the optical sens or is clean and[...]

39 • Make sure that the dr ive is configured correctly by following the instr uctions in the drive documen tation. • Reinstall the device driver. An audio CD does not produce sound • Make sure that the disc label is facing up, then try again. • Some music CDs have copy protection software. You may not be able to play these CDs on your compu[...]

Chapter 3: Troubl eshooting 40 • DVDs and DVD drives contain regional codes that help control DVD title exports and help reduce illegal disc distribution. To be able to play a DVD, the disc’s regional code and your DVD drive’s regional code must match. The regional code on your DVD drive is determined by your computer’s delivery address. Th[...]

41 Printer The printer will not turn on • Make sure that the prin ter is online. Many printers have an online/offline button that you may ne ed to press. • Make sure that the power cable is plugged into an AC power source. The printer is on but will not print • Check the cable betw een the printer and your computer. Make sure that it is conne[...]

Chapter 3: Troubl eshooting 42 Sound You are not getting sound f rom the speakers • Make sure that the speakers are turned on. • Make sure that the volume controls are turned up. • Make sure that mute controls ar e turned off. • If you are using extern al speakers, see the speaker setup poster to check your speaker connec tions. • Make su[...]

43 Recovering your system You can solve most computer problems by following the information in “Tro ubleshooting” on page 24 or in the technical support page s at www.emachines.com . Prob lem solving may also involve reinstalling some or all of the computer’s software (also called recovering or restoring your system). eMachines provides every[...]

Chapter 3: Troubl eshooting 44 Creating recovery discs If your computer experiences problems that are not recoverable by other method s, you may need to reinstall the Windows operating system and factory-loaded software and drivers. To rein stall using discs, you must create the set of recovery discs beforehand. To create recovery discs: 1 Click ( [...]

45 Recovering pre-installed software and drivers As a troubleshooting step, you may need to reinstall the software and device d riv ers that came pre-installed on your computer fr om the factory. You can recover using either your hard drive or the backup discs you have created. • New sof tware —If you need to recover software that did not come [...]

Chapter 3: Troubl eshooting 46 Returning your system to its factory condition In case your computer ex periences problems that ar e not recoverable by oth er methods, you may need to reinstall everything to return your system to its factory condition. You can reinstall using eit her your hard drive or the recovery discs you have creat ed. • If yo[...]

47 4 Click OK . The recovery process be gins by restarting your computer, then cont inues by copying files to your hard drive. This process may take a while, but a eMachines Recovery Management screen shows you its progress. When the recovery has finished, a dialog box prompts you to restart your computer. 5 Click OK . Your computer restarts. 6 Fol[...]

Chapter 3: Troubl eshooting 48 4 Insert the second recove ry disc when prompted, then follow the on-screen prompts to complete the recovery. Telephone support Before calling Customer Care If you have a technical proble m with your computer, follow these recommendations before contacting Customer Care: • Make sure that your computer is connected c[...]

49 • See the troubleshootin g section of this chapter. • Have your customer ID, serial number, and order number available , along with a detailed description of your pr oblem, including the exact text of a ny error messages, and the steps you have taken. • Make sure that your computer is nearby at the time of your call. The technician may hav[...]

Appendix A 50 Regulations and safety notices[...]

51 FCC notice This device has been tested and fo und to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses , and can radiate rad io frequency energy and, if not ins[...]

Appendix A: Regulation s and safety notices 52 Notice: Canadian users This Class B digital apparatus complies with Ca nadian ICES-003. Remarque à l'intention des utilisateurs canadiens Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada. Declaration of Confor mity for EU countries Hereby, Acer, declares that this [...]

53 Notice for New Zealand 1 The grant of a Telepermit for any item of terminal equ ipment indicates only that Telecom has accepted that the item c omplies with minimum conditions for connection to its network. It in dicates no endorsement o f the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that [...]

Appendix A: Regulation s and safety notices 54 CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RA DIATION WHEN OPEN. AVOID EXPOSURE TO BEAM. Digital audio output statement The optical connector contains no laser or light emitting diode (LED) more than Class I. Radio device regulatory notice Note : Below regulatory information is for models with wire[...]

English Acer Incorporated 8F, 88, Sec. 1 , Hsin Tai Wu Rd., Hsichih Taipei Hsien 221, Taiwan Declaration of Conformity We, Acer Incorporated 8F, 88, Sec. 1, Hsin Tai Wu Rd., Hsichih, Taipei Hsien 221, Taiwan Contact Person: Mr. Easy Lai, e-mail:easy_lai@acer.co m.tw And, Acer Europe SA Via Cantonale, Centro Galleria 2 6928 Man no Switzerland Hereby[...]

English The standards listed belo w are applied to the produc t if built with WLAN module or wireless keyboard and mouse. R&TTE Directive 1999/5/ EC as attested by conform ity with the following harmonized standard: • Article 3.1(a) Health and Safety • EN60950-1 • EN62311 • Article 3.1(b) EMC • EN301 489-1 • EN301 489-3 (Applicable [...]

English Federal Communications Commission Declaration of Conformity This device complies with Part 15 of the FCC R ules. Operation is subject to the following two conditions: (1) this d evice may not cause harmful interference, and (2) this device must accept any interference received, inclu ding interference that may cause undesired ope ration. Th[...]

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Remark: All images are for re fer ence purposes on ly. Actual configuration may vary. V09A3[...]