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Table of contents for the manual
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EMC Cor poratio n Corpor ate He adqu arters : Hopkinto n, MA 01748 -9103 1 -508 -4 35 -1000 ww w .EMC.c om EMC Installation Roadmap for CX-Series and FC-Series Storage Systems P/N 0690011 66 REV A17[...]
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EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms ii Copyrig ht © 2002 - 200 5, EMC Corporati on. All ri ghts reserve d. Publ ished Januar y, 2005 EMC believes the informati on in this publicat io n is accurate as of its publicatio n date. The informatio n is s ubject to change w ithout n otice. THE INFORMATION IN THIS PUBL[...]
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EMC Installation Roadmap f or CX-Ser ies and F C-Series Storage Systems iii Cha pter 1 AIX Installation Checklist s PowerPath Configurations for AIX ............... ....................... ......... 1-2 Requir ed Host Software Revisi ons ......... ................. ............... 1-2 Prer equisites ............ ....................... ............[...]
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EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms iv Contents Required H ost So ftware Revisio ns ..... ....................... .......... 2-46 Prer equisites ......... ............................ ....................... ................ 2-46 Documentation .......... ................. ...................... ................[...]
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v EMC Installation Roadmap f or CX-Ser ies and F C-Series Storage Systems Conte nts Cha pte r 4 NetW a re Insta llatio n Check lists PowerPath Configurations for NetW are ................... ................... 4-2 Required H ost Softwar e Revisions ..................... ................... 4-3 Prer equisites ........ ............................ .[...]
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EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms vi Contents Chap ter 6 T r u64 UNIX Installa tion Checklist T ru64 UNIX Configurations ............. ...................... ................. ....... 6-2 Prer equisites .................... ................. ....................... .................. 6-2 Documentation .......[...]
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EMC Installation Roadmap f or CX-Ser ies and F C-Series Storage Systems vii Preface This manu al contains checklists of the tasks required to install an EMC CX-Series or FC4700 -Series storage system in a configuration with a se rver running the AIX ® , HP-UX ® , IRIX ® , Linu x ® , Novell ® NetW are ® , Solaris ™ , T ru64 ® UNIX ® , W in[...]
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viii EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Preface Organization Conv entions U sed in This Guide EMC uses the follow ing conventions for notes and caution s. A no te pr esents i nformation that is imp ortant, b u t n ot ha zard -relat ed. CAUTION ! A caution co ntains information essential to avoid da mage to the[...]
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EMC Installation Roadmap f or CX-Ser ies and F C-Series Storage Systems ix Preface Typographical Conv entio ns This manual uses th e fo llowing format conven tions Finding Current Informa tion The most up-to-date information abo ut the CX-Series an d FC-Series storag e system s is posted on the EMC Powerlink ™ webs ite. W e recommend that you d o[...]
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x EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Preface Sales and Customer Ser vice Contacts For the list of EMC sal es location s, please access the EMC home page at: http:// www.E MC.com /conta ct/ For additional informa tion on the EMC products and services available to customers and partners, ref er to the EMC Powerl[...]
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AIX Ins tallation C hecklists 1-1 1 Invisible Body T ag This chapter cont ains check lists of the task s require d to instal l a CLARiiON st orage system in a conf iguration with an IBM AIX ® server and PowerPath ® failover software. The sections for the differ ent config urations are ◆ PowerPath Configurations for AIX ................. .......[...]
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1-2 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms AIX Installation Checklists P ow e rP ath Configurations f or AIX Read this section i f you are installi ng a A IX Powe rPath conf iguration with a new or existing server and a new or existing storage system. A new and existing server and a n ew and existing storage syst [...]
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P ow er Path Configur ation s f or AIX 1-3 AIX Installa tion Checklists Prer equisi tes ◆ Y ou m ust have a host th at is • Running an operating system that can support the Navispher e Manage r 6.X browser-based client . For an up-to-d ate list of such opera ting systems, refer to th e Navisphere Mana ger 6.X rel e a se n o te s o n htt p://pow[...]
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1-4 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms AIX Installation Checklists Documentation Each checklist refers to some or all of the docu ments listed below . W e recommend that you lo ad these documents on yo ur service laptop before starting the instal lation. ◆ Docume ntation th at ship s with • PCI HBA and nat[...]
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P ow er Path Configur ation s f or AIX 1-5 AIX Installa tion Checklists ◆ EMC CX3 00 2-Gigab it Disk Processor Enc losure (DPE) Setup Gu ide (P/N 300-00 1-276, rev A02 or higher) or EMC CLARiiON CX3 00 2-Gigabi t Disk Pr ocessor Enclosure (DPE2) Setu p and Ca blin g Guide (P/N 30 0-001-276, r ev A01) and EMC CLARiiO N CX300, CX500, an d CX700 Sto[...]
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1-6 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms AIX Installation Checklists P o werPath Chec klist — New AIX S e r ver and Ne w Storage System T asks hig hlighted w ith grey in th e checklist should be completed befor e th e service pr ov ider arrives. Ta s k With Access Lo gix Reference Docum ent 1 Ser ver Install H[...]
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P ow erPath Checklist — New AIX S e rver and New Stor age System 1-7 AIX Installa tion Checklists 6 Ser ver Install Po w e r P a t h ❑ Inser t the P owerP ath i nstallation CD and m ount it. P owerP ath Release Notes and Po wer P ath f or UNIX insta llation and administ r ator’s guide ❑ Install P owerP a th using SMIT o r from the command l[...]
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1-8 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms AIX Installation Checklists 9S t o r a g e S y s t e m Initialize and inst all so ftware enabl ers ❑ Install the Navisphere Ini tialization Uti lity on a non-AIX host on the same subnet as the storag e-system manag ement por ts. Storage- system setup guide ❑ Use the N[...]
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P ow erPath Checklist — New AIX S e rver and New Stor age System 1-9 AIX Installa tion Checklists 13 Swit ches Zone For a SAN ❑ Zone the switches to provide a path from each HBA por t (host i nitiator) to the appropr iate SPs. Switch manag ement documentatio n ❑ If MirrorVi ew is install ed, create any re quired zones for it. ❑ Checkpoi nt [...]
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1-10 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms AIX Installation Checklists 15 Stor age Sy stem Conf ig ur e ❑ Use Navisphere M anager to set gen eral storage-sy stem proper ties. Na v isphere Man ager adm ini st rat or ’ s gui de and online help ❑ Use Navisphere M anager to create RAID Groups, bind LUNs, cr eat[...]
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P ow erPath Checklist — New AIX S e rver and New Stor age System 1-11 AIX Installa tion Checklists Y ou ar e now r eady to set up any opti onal softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 18 Ser ve Make L UNs ava i la bl e t o A I X ❑ Create par ti tions or th e per tinent databas e file systems on the LUNs. If AIX d[...]
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1-12 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms AIX Installation Checklists P o werPath Chec klist — New AIX S e r ver and Existing S torage System T asks hig hlighted w ith grey in th e checklist should be completed befor e th e service pr ov ider arrives. Ta s k With Access L ogix Without Access Logix Reference Do[...]
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P ow e rPath Checklist — New AIX Ser ver and Existing Storage System 1-13 AIX Installa tion Checklists 4 Ser ve r Install P owerP ath ❑ Inser t the PowerP ath installati on CD and mou nt it. ❑ Inser t the PowerP ath installati on CD and mou nt it. P owerP ath Release Notes and Po wer P ath f or UNIX insta llation and administ r ator’s guide[...]
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1-14 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms AIX Installation Checklists 7S t o r a g e S y s t e m Up date soft ware ❑ If the following software is currently ins talled and no t at the required mi nimum revision, update it: • Access Logix • Navisphere SP Agent • Navisphere Storage Management Ser ver Softwa[...]
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P ow e rPath Checklist — New AIX Ser ver and Existing Storage System 1-15 AIX Installa tion Checklists 8S t o r a g e S y s t e m Set proper ties for Pow e r Pa t h ❑ Use Navisphere Manager’s Fai l ov er S e tu p W i z ar d (sel ected from the To o l s menu o n the toolbar) to set th e initiator type, f ai lov er mode, and array commpath prop[...]
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1-16 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms AIX Installation Checklists 9S e r v e r Cable to switches or st orag e syste m ❑ Cable the HBA por ts to the switch connected to t he storage system or to SP por ts. ❑ Cable the HBA por ts to the switc h connected to the storage system or to SP por ts. Storage-syste[...]
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P ow e rPath Checklist — New AIX Ser ver and Existing Storage System 1-17 AIX Installa tion Checklists 11 Serv er Ma ke ta rget S Ps av ailable ❑ On the ser ver: • Download emc_ cfgmgr .s h from ftp://ftp.emc.com/pub/elab/ power path/aix . • Execute the f ol lowing commands cfgmgr ❑ On the ser ver: • Download emc_ cf gmgr .sh from ftp:/[...]
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1-18 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms AIX Installation Checklists 11 Serv er Ma ke ta rget S Ps av ailable (cont.) ❑ List the LUN Z devices with the f ol lowing AIX command: lscf g | gr ep LU NZ ❑ List the LUN Z devices with the f ol lowing AIX command: lscf g | gr ep LU NZ AIX do c umentat i on ❑ Remo[...]
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P ow e rPath Checklist — New AIX Ser ver and Existing Storage System 1-19 AIX Installa tion Checklists 14 Serv er Co nfigure de vices ❑ Execute the f ol lowing command: emc_cfgmgr .s h ❑ Execute the f ol lowing command: emc_cfgmgr . sh AIX do c umentat i on ❑ Execute the f ol lowing P owerP ath command: power mt co nfi g ❑ Execute the f o[...]
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1-20 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms AIX Installation Checklists 15 Serv er Make LUNs av ailable to AIX ❑ Create pa rt itions or the per tinent database file sy stems on the LUNs. If AIX does not recogn ize any LUNs, v er ify the connectio n to the Storage Group. ❑ Create par t itions or the per tinen t[...]
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P ow e rPath Checklist — New AIX Ser ver and Existing Storage System 1-21 AIX Installa tion Checklists Y ou ar e now r eady to set up any opti onal softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 16 Serv er T est P o werP ath with a l icen se ke y (cont.) ❑ View the output of the pow ermt display dev= x every=2 command, [...]
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1-22 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms AIX Installation Checklists P o werPath Chec klist — Existing AIX Ser ver and Ne w Storage System T asks hig hlighted w ith grey in th e checklist should be performed befor e th e service pr ov ider arrives, except f or the removal of Application T ransparent Failover [...]
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P ow e rPath Checklist — Existing AIX Ser ver and Ne w Storage Syst em 1-23 AIX Installa tion Checklists Ta s k With Access Lo gix Reference Docum ent 1 Server Unmount file syste ms and v ary off v olumes ❑ Unmount any file sys tems that resi de on the storage s ystem. AIX documentati on ❑ V ary off any vol um e groups that res ide on the st [...]
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1-24 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms AIX Installation Checklists 7 Server Set HBA driver para meter s ❑ Make sure the HBA dr iver parameters are s et to the values requi red for CLARiiON and PowerP ath. CA UTION Us ing improper setti ngs can cause errati c failov er behavior , such as greatly inc reased I[...]
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P ow e rPath Checklist — Existing AIX Ser ver and Ne w Storage Syst em 1-25 AIX Installa tion Checklists 12 Stor age Syst em Set u p se curit y ❑ Use Navisphere M anager to define a global admini strator and domai n (if not already defined) and any a dditional users. Na visphere secu r ity administ r ator’s guide and Navisphere Manager on lin[...]
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1-26 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms AIX Installation Checklists 16 Server Make targ et SPs availabl e ❑ Download the following command from f tp://ftp .em c.com/pub/elab/ powerp ath/aix and ex ecute it: emc_cfgmgr .sh AIX do c umentat i on ❑ Checkpoi nt - V erify that AIX s ees LUNZ devices with the fo[...]
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P ow e rPath Checklist — Existing AIX Ser ver and Ne w Storage Syst em 1-27 AIX Installa tion Checklists 19 Server Configu re de vices ❑ Exec u te the following command: emc_cfgmgr .sh AIX documentati on ❑ Exec u te the following P owerP ath c ommand: powermt config P owerP ath product guide ❑ Checkpoi nt - V erify that the ser ver sees hdi[...]
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1-28 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms AIX Installation Checklists Y ou ar e now r eady to set up any opti onal softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 21 Server Te s t P o w e r Pa t h with a lic ense key (co nt. ) ❑ Star t I/O to the LUN . ❑ Identify the HBA send ing I/O [...]
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P owerP ath Checklist — Existing AIX Ser ver and Existing Storage System 1-29 AIX Installa tion Checklists P o werPath Chec klist — Existing AIX Ser v er and Exis ting Storage System This checklist assumes that the existing AIX server an d exis ting storage system ar e already connected in a SAN or direct attach configuratio n. T asks hig hligh[...]
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1-30 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms AIX Installation Checklists T ask With Access L ogix Without Access Logix Reference Docum ent 1 Ser ve r Unmou nt file syste ms and vary off v o lu mes ❑ Unmount any file s ystems that reside on the storage syst em. ❑ Unmount any file s ystems that reside on the stor[...]
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P owerP ath Checklist — Existing AIX Ser ver and Existing Storage System 1-31 AIX Installa tion Checklists 5 Ser ve r Replac e IB M HB As a nd/or In stall additi onal HB As Note: P owerP ath requires IB M P CI HBAs and the driver suppor te d by IBM f or AIX. ❑ If the ser ver has IBM HBAs connected to t he storage system, replace them wi th the [...]
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1-32 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms AIX Installation Checklists 8S t o r a g e S y s t e m Up date soft ware ❑ If the following software is currently ins talled and no t at the required mi nimum revision, update it: • Access Logix • Navisphere SP Agent • Navisphere Storage Management Ser ver Softwa[...]
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P owerP ath Checklist — Existing AIX Ser ver and Existing Storage System 1-33 AIX Installa tion Checklists 9S t o r a g e S y s t e m Set proper ties for Pow e r Pa t h For new or replacement HBAs ❑ Use the following Navisphere C LI command to determ ine the def a ult storag e-system type: ❑ Use the following Navisphere C LI commands to set t[...]
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1-34 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms AIX Installation Checklists 9S t o r a g e S y s t e m Set proper ties for P owerP ath (cont. ) For a ny HBAs (cont. ) ❑ Use the following Navisphere C LI commands to set the storage system’ s def a ult failo ver m ode and array commpath pro per ties : navicli -h hos[...]
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P owerP ath Checklist — Existing AIX Ser ver and Existing Storage System 1-35 AIX Installa tion Checklists 10 Serve r Install P owerP ath ❑ Inser t the PowerP ath installati on CD and mou nt it. ❑ Inser t the PowerP ath installati on CD and mou nt it. P owerP ath Release Notes and Po wer P ath f or UNIX insta llation and administ r ator’s g[...]
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1-36 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms AIX Installation Checklists 11 Serve r Cab le additiona l or r eplac ement HB As t o swit ches or st orag e system (co nt.) For a 2-Gbit switch - One of the f o llowing: • The left LED i s green and the right LED i s off, which indicates that a 1-Gbi t SP por t is logg[...]
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P owerP ath Checklist — Existing AIX Ser ver and Existing Storage System 1-37 AIX Installa tion Checklists 13 Serve r Ma ke ta rget S Ps av ailable (cont.) ❑ Checkpoint - V erify that ea ch HBA sees only the targets (SPs) to which it i s zoned with the f ol lowing AIX command: lsdev -Cc array ❑ Checkpoint - V erify that e ach HBA sees only th[...]
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1-38 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms AIX Installation Checklists 14 Serve r Co nfigure de vices ❑ If you replaced HBAs or added additional HBAs, use N avisphere Manager to disconnect and then reconnect the ser v er and its Storage Group. Na v isphere Man ager adm ini st rat or ’ s gui de and online help[...]
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P owerP ath Checklist — Existing AIX Ser ver and Existing Storage System 1-39 AIX Installa tion Checklists 14 Serve r Co nfigure de vices (cont .) ❑ Restar t t he Navisphe re Host Agent or ru n the Navisphere Ser v e r Utilit y with the following AIX commands: Host Agent / etc/rc.agent sto p /etc/rc.agent star t Ser ver Ut ilit y /usr/lpp/HOSTU[...]
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1-40 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms AIX Installation Checklists Y ou ar e now r eady to set up any opti onal softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 15 Serve r T est P o werP ath with a l icen se key (cont.) ❑ Identify the HBA se nding I/O to LUN by viewing the output of t[...]
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HP-UX Insta llation C hecklist 2-1 2 Invisible Body T ag This chapter cont ains a checklist of the tasks required to install CLARiiON st orage in a configura tion with PowerPa th, VERIT AS DMP , or with no EMC failover softwar e. To p i c s a r e ◆ PowerPath Configurations for HP-UX ....................... .................... 2-2 ◆ DMP Configu[...]
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2-2 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist P ow e rP ath Configurations f or HP-UX Read this sectio n if you are instal ling an HP-U X® PowerPath ™ configur ation wi th a new or existing se rver an d a new or e xisting storag e syste m. A n ew and e xisting se rver an d a ne w and [...]
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P owerP ath Co nf ig urations f or HP-UX 2-3 HP-UX Installation Checklist Required Host Software Revisi ons ◆ HP-UX operati ng system revision listed in the EMC Support Matrix on th e Po werlin k websi te ( http://powerlink.emc.com ) ◆ HBA driver r evision listed in the EMC Suppor t Matrix on the Powerlink webs ite ( http://powerlink.emc.co m )[...]
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2-4 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist ◆ Y ou must have pl anned your LUNs and RAID Gr oups, and Storage Groups if you have Access Lo gix. Be sure to consider requir ements for SAN Copy , Snap V iew , MirrorV iew , an d MirrorV iew/A if you have this s oftware. The following doc[...]
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P owerP ath Co nf ig urations f or HP-UX 2-5 HP-UX Installation Checklist PowerP ath V ersi on 3.0 for U NIX In stallation and Administration Guide (P/N 300-000 -51 1) ◆ EMC PowerPath V ersion 4.1 Quick Refer ence (P/N) 30 0-001-204) ◆ EMC N avisphere Ho st Agent a nd CL I for HP -UX V ers ion 6.X Installation Guid e (P/N 069001 1 46) or EMC CX[...]
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2-6 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist ◆ EMC Storage Pr ocessor Enclosure (SPE) CX600-Series Se tup and Cabling Gui de (P/N 01 4003078) and EMC Sto rage Systems CX400-Se ries and CX600-S eries Initialization Guide (P/N 014 0031 12) ◆ EMC CLARiiON CX7 00 Storage Pr ocessor Encl[...]
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P o werP a th Ch e ckl ist - Ne w HP-UX Server and New Stor age System 2-7 HP-UX Installation Checklist P ow e rP ath Checklist - Ne w HP-UX Ser ve r and New Storage System T asks hig hlighted w ith grey in th e checklist should be completed befor e th e service pr ov ider arrives Ta s k With Access L ogix Reference Docum ent 1 Server Install HB As[...]
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2-8 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist 5S e r v e r Install P o w erP ath ❑ Inser t the P owerP ath i nstallation CD and moun t it. P owerP ath Release Notes and Po wer P ath f or UNIX install ation and administ rator’ s guide ❑ Install P owerPath. ❑ Register P owerP ath .[...]
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P o werP a th Ch e ckl ist - Ne w HP-UX Server and New Stor age System 2-9 HP-UX Installation Checklist 9S t o r a g e S y s t e m Cable to switch or ser ver and LAN ❑ Connect the s torage system to the sw i tch or HBA por ts. Storage-system setup guide ❑ Checkpoint - For a SAN, v er ify the st orage-system connections to the sw itch by checkin[...]
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2-10 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist 13 Serve r Make ta rget SPs a vai lab le (con t.) ❑ Log in as root an d restar t th e Navisphere Hos t Agent with the following HP-UX co mmands: /sbin/init.d/agen t stop /sbin/init.d/agen t start CX-Seri es Ser v er Software f or HP-UX Ins[...]
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P o werP a th Ch e ckl ist - Ne w HP-UX Server and New Stor age System 2-11 HP-UX Installation Checklist 17 Server Conf igure Pow e r P a t h devices ❑ Use the following P owerP ath command to configure P owerPath: po wermt config P owerP ath product guide ❑ Checkpoint - Us e the following P owerP at h command to verify that P owerP at h sees a[...]
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2-12 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist Y ou ar e now r eady to set up any opti onal softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 18 Server T est P owerP ath with a lice nse key (cont.) ❑ View the output of the powermt d isplay dev= x every=2 command, [...]
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P ow e rPath Checkli st - New HP-UX Ser ver and Existing Storage System 2-13 HP-UX Installation Checklist P ow e rP ath Checklist - Ne w HP-UX Ser ve r and Existing Storage System Complete the task s highlighted with gr ey in the checklist before the service provider arrives The W ithout Access Logix colu mn doe s not apply t o CX300, CX5 00, and C[...]
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2-14 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist 3 Server Ins tall Ho st Ag ent (cont.) ❑ Edit the Navispher e Host Agent configuration fi le agent.config file as follows: • Add the following entr y if it does not al ready exist: device auto auto • Add at leas t one privi leged user [...]
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P ow e rPath Checkli st - New HP-UX Ser ver and Existing Storage System 2-15 HP-UX Installation Checklist 5 CX400, CX600 , or FC4700-Se ries Storage- System Withou t Access Logix Set stora ge-syst em typ e N/A P erform this task either • from an attached hos t or a host networked to an atta ched host or • from a laptop conne cted to the storage[...]
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2-16 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist 6 FC4500 Storage- System Withou t Access Logix Set stora ge-syst em type ( cont.) F rom a serially con nected laptop ❑ Use the following Navisphere C LI command to se t the system type to no auto tresp ass: na vic li -np -d de v ice system[...]
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P ow e rPath Checkli st - New HP-UX Ser ver and Existing Storage System 2-17 HP-UX Installation Checklist 8S e r v e r Cabl e to switches or stor age sys tem (cont.) For a 2-Gbit switch - One of the follow ing: • The left LED is green and the righ t LED is off , whi ch indicates that a 1-Gb it SP por t is logged in to the switch por t. • For a [...]
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2-18 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist 10 Stor age S ystem Reg ister HB As ❑ Log in as root and re star t the Navisphere Host Agen t with the following HP-UX commands: /sbin/init.d/agen t stop /sbin/init.d/agen t start ❑ Log in as ro ot and restar t the Navisphere Host Agent [...]
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P ow e rPath Checkli st - New HP-UX Ser ver and Existing Storage System 2-19 HP-UX Installation Checklist 12 CX300, C X400, CX500, CX 600, CX700, or FC4700-Se ries St orage Syst em Set pr operties f or P owerP ath (c ont.) F r om an attached or networked host or laptop ❑ Use the following Navisphere CLI commands to set the follo w ing storage-s y[...]
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2-20 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist 13 FC4500 Stor age Syst em Set pr operties f or P owerP ath (c ont.) F r om an attached host or networ k ed host ❑ Use the following Navisphere CLI commands to set the follo w ing default storage-system prope r ties for the ser ver’ s e [...]
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P ow e rPath Checkli st - New HP-UX Ser ver and Existing Storage System 2-21 HP-UX Installation Checklist 14 Server Make targ et SPs availabl e ❑ Make sure that each HBA s ees only the t argets (SPs) to which i t is zoned with the following HP-UX commands : ioscan -f nC disk insf -e ❑ V erify that each HBA s ees only the targets (SPs) to which [...]
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2-22 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist 15 Stor age S ystem Configur e If the ser ver will use an existing Stor age Group ❑ Use Navisphere Manager to connect t he ser v er to the Storage Group . Navisphe r e Mana ger administr ator’ s guide and online help ❑ Checkpoint - V e[...]
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P ow e rPath Checkli st - New HP-UX Ser ver and Existing Storage System 2-23 HP-UX Installation Checklist 16 Server Make ne w LUNs visib le ❑ Log in as root and re star t the Navisphere Host Agen t with the following HP-UX commands: /sbin/init.d/agen t stop /sbin/init.d/agen t start Now the LUNs in th e Storage Group look like any other disks in [...]
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2-24 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist 17 Stor age S ystem Set up Eve nt Monitor ❑ Plan your monitor ing configuration. ❑ Pl an y our m onit ori ng configuration. Navisphe r e Mana ger administr ator’ s guide and online help 18 Server Configure any new P owerP ath devices ?[...]
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P ow e rPath Checkli st - New HP-UX Ser ver and Existing Storage System 2-25 HP-UX Installation Checklist Y ou ar e now r eady to set up any opti onal softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 19 Server T est P owerP at h with a licen se key (cont.) ❑ View the paths to the chosen LUN using the f ol lowing P owerP ath[...]
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2-26 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist P ow e rP ath Checklist - Existing HP-UX Ser ve r and Ne w Storage System Complete the task s highlighted with gr ey in the checklist before the service provider arrives. Ta s k With Access Lo gix Referen ce Document 1 Server Install additio[...]
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P ow erPath Checklist - Existi ng HP-UX Ser ver and New S torage Sys tem 2-27 HP-UX Installation Checklist 6S e r v e r Install P ow erP ath ❑ Inser t the P owerP ath i nstallation C D and mount it. P owerPath Release Notes and P owerP ath for UNIX installation and admini strator’ s gui de ❑ Install P owerPath. ❑ Register Pow e rP ath. ❑ [...]
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2-28 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist 9 St orage Sy stem Cable to swi tch or ser ver an d LAN ❑ Connect the s torage system to the switch or HBA por ts. St orage-system setup guide ❑ Checkpoi nt - F or a SAN, verify the storage -system con nections to the sw itch by checking[...]
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P ow erPath Checklist - Existi ng HP-UX Ser ver and New S torage Sys tem 2-29 HP-UX Installation Checklist 12 Serv er Cable addi ti onal HB As t o switche s or s torag e sy stem ❑ Cable any additional HBA por ts to the s witch conn ected to the storage system or to SP por ts. Storage- system setup guide ❑ Checkpoi nt - For a SAN, verify the HBA[...]
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2-30 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist 14 Serv er Mak e tar get SPs avai l a bl e (c o nt . ) ❑ Re veri fy that HP-UX sees de vi ce entr ies f o r all LUNS w ith the following HP-UX command: ioscan -fnC disk HP-U X documentation 15 Stor age Syst em Co nfigure ❑ Use Navisphere[...]
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P ow erPath Checklist - Existi ng HP-UX Ser ver and New S torage Sys tem 2-31 HP-UX Installation Checklist 18 Server Conf igure Pow e r P a t h devices ❑ Use the following P owerPath command to configu re P owerP a th: powermt config P owerPath product gui de ❑ Checkpoi nt - Use the following P owerP ath c ommand to verify that P owerP ath s ee[...]
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2-32 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist Y ou ar e now r eady to set up any opti onal softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 19 Server T est P owerP ath with a licen se key (cont.) ❑ View the output of the powe rmt di spl ay dev= x every=2 command[...]
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P owerP ath Checklist - Exis ting HP-UX Ser ver and Existing Storage System 2-33 HP-UX Installation Checklist P ow erPath Chec klist - Existing HP-UX Ser ve r and Existing Sto rage System Complete the task s highlighted with gr ey in the checklist before the service provider arrives. The W ithout Access Logix colu mn doe s not apply t o CX300, CX5 [...]
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2-34 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist 5 Server Set HBA driver param ete rs ❑ Make sure the HBA dr iver parameters ar e set to the values required for CL ARiiON and P owerP ath. CA UTION Using improper settings can cause erratic failover behavior , such as great ly increased I/[...]
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P owerP ath Checklist - Exis ting HP-UX Ser ver and Existing Storage System 2-35 HP-UX Installation Checklist 6S e r v e r Set stor age- syste m type (cont.) For a FC4500 storage sys tem navicli - d de vic e systemtyp e -co nfig a where de v ice is the storag e system’s name. For an FC4500 storage s ystem, go to step 8. Na visphere CLI reference [...]
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2-36 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist 7 CX300, CX400 , CX500, CX600 , CX700, or FC 4700-S eries Stor age Syst em Set prop erties f or Pow e r P a t h (cont.) F rom a n attached or n etworked host or laptop ❑ Use the following Navisphere C LI commands to set t he following stor[...]
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P owerP ath Checklist - Exis ting HP-UX Ser ver and Existing Storage System 2-37 HP-UX Installation Checklist 8 FC450 0 Stor age System Set prop erties f or Pow e r P a t h For a server w ith registered HBAs P erform this task eit her • across the LAN connected to the Navisphere po r tal for the storage syste m, or • from an attached host or a [...]
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2-38 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist 8 FC450 0 Stor age System Set prop erties f or Pow e r P a t h (cont.) F rom a serially connected laptop ❑ Use the following Navisphere C LI commands to set t he following storage-system pr oper ties f or the ser v er’ s existing HBA exi[...]
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P owerP ath Checklist - Exis ting HP-UX Ser ver and Existing Storage System 2-39 HP-UX Installation Checklist 8 FC450 0 Stor age System Set prop erties f or Pow e r P a t h (cont.) F rom a serially connected laptop ❑ Use the following Navisphere C LI commands to set t he following def au lt storage-sys tem proper ties: navicli -np -d de vic e fai[...]
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2-40 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist 9S e r v e r Install P ow e rP ath (cont.) ❑ Checkpoint - Us e the follo w ing P owerP ath c ommand to verify that P owerP ath sees the paths to th e LUNs: power mt di splay dev=al l class=c larii on If P owerP at h does not see the LUNs ?[...]
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P owerP ath Checklist - Exis ting HP-UX Ser ver and Existing Storage System 2-41 HP-UX Installation Checklist 10 Serv er Cable addi ti onal HB As t o swi t ch e s o r stor age s yste m (cont.) For a 2-Gbit switch - One of the f o llowing: • The left LED i s green and the right LED i s off , which indicates that a 1-Gbi t SP por t is logged in to [...]
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2-42 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist 12 Serv er Mak e tar get SPs av ai lable (cont. ) ❑ Make sure again that ea ch HBA sees only th e targets (SPs ) to which it is zoned with the following HP-UX command s: ioscan -fnC disk insf -e ❑ Rev er ify that each HBA sees only the t[...]
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P owerP ath Checklist - Exis ting HP-UX Ser ver and Existing Storage System 2-43 HP-UX Installation Checklist 13 Server Conf igure Pow e r P a t h devices (cont.) ❑ If P owerP at h can see all th e path to the LUNs, save the P owerP at h configuration wi th the following command: powermt save The P owerPath configuration is sav ed i n the fol low[...]
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2-44 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist 14 Server T est P owerP ath with a licen se key (cont.) ❑ View the output of the powe rmt display dev= x every=2 command, and verify th at • The state of the uncabled path(s) becomes “dead. ” • I/O continues to the remaining path(s[...]
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DMP Co nfigurations f or HP -UX 2-45 HP-UX Installation Checklist DMP Conf igurations f o r HP-UX Read this sectio n if you are instal ling an HP- UX VERIT AS DMP config uration with a n ew server and a new CX300, CX500, or CX 700 storage syst em. A new server and s torage system are defined as follows : New server - A server r unning HP-UX and not[...]
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2-46 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist Required Host Software Revisi ons ◆ HP-UX operati ng system revision listed in the EMC Support Matrix on th e Po werlin k websi te ( http://powerlink.emc.com ) ◆ HBA driver r evision listed in the EMC Suppor t Matrix on the Powerlink web[...]
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DMP Co nfigurations f or HP -UX 2-47 HP-UX Installation Checklist ◆ Y ou must have pl anned your LUNs and RAID Gr oups, and Storage Groups if you have Access Lo gix. Be sure to consider requir ements for SnapV iew , SAN Copy , M i rro rV iew , and MirrorV iew/A if you have this softwa re. The EMC CL ARiiON CX300 , CX500, CX500i, and CX700 Storage[...]
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2-48 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist DMP Checklist - New HP-UX Ser ver and Ne w Storage Sys tem Complete the task s highlighted with gr ey in the checklist before the service provider arrives. Ta s k With Access L ogix Reference Documen t 1 Server Install HB As, driv ers, ca bl[...]
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DMP Checklist - N e w HP-UX Ser ver and New Stor age System 2-49 HP-UX Installation Checklist 6S e r v e r Install Host Agent ❑ Install the Navisp here Host Agent . CX-Serie s Ser v er Software for HP -UX Installation Gui de ❑ Modify user l ogin scr ipts. ❑ Edit the Navisphere Host Agent c onfiguration file ( age n t.c o nf ig ) as follows: ?[...]
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2-50 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist 10 Serv er Make L UNs visi ble ❑ Log in as root an d restar t th e Navisphere Hos t Agent with the following HP-UX comman ds: /sbin/init.d/agen t stop /sbin/init.d/agen t start CX-Se rie s Ser ver Software for HP -UX Installation Gui de ?[...]
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DMP Checklist - N e w HP-UX Ser ver and New Stor age System 2-51 HP-UX Installation Checklist 15 Server Ve r i f y D M P installation ❑ Log into V olume Manager St orage Adminis trator (VMSA) VERIT AS V o lume Navisphere Ma nager documentation ❑ Dou ble-cli ck a dis k ic on. ❑ In the list of di sks, double-click a disk you know belongs to the[...]
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2-52 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist 16 Server Ve r i f y D M P Operation (con t.) ❑ V erify that I/0 i s still r unning with iostat -x n HP-UX documenta tion Ta s k With Access L ogix Reference Documen t[...]
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Configur ati ons f or HP-UX Wi thout EMC Failo ver Software 2-53 HP-UX Installation Checklist Configurations f or HP-UX Without EMC F ailo v er Softw are Read this sectio n if you are instal ling an HP- UX configu ration with a new server that will not run EMC fa ilover an d a new sto rage system . A new server and stor age system are defined as f [...]
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2-54 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist ◆ Y ou must have pl anned your LUNs and RAID Gr oups, and Storage Groups if you have Access Lo gix. Be sure to consider requir ements for SnapV iew , Mirr o rV iew , and MirrorV iew/A if you have this sof tware. The EMC CLARiiON CX300 , CX[...]
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Without E MC Failov er So ftware Checklist - New HP-UX Ser ver a nd New Storage System 2-55 HP-UX Installation Checklist Without EMC F ailov er Softw are Checklist - New HP-UX Ser ver and Ne w Storage System Complete the task s highlighted with gr ey in the checklist before the service provider arrives. Ta s k With Access Lo gix Reference Documen t[...]
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2-56 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist 5 Ser ver Inst all Host Agen t ❑ Install the Navis phere Host Agent . CX-Serie s Ser v er Software for HP -UX Installation Gui de ❑ Mod ify user login scr ipts. ❑ Edit the Navispher e Host Agent confi guration file ag ent.config file a[...]
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Without E MC Failov er So ftware Checklist - New HP-UX Ser ver a nd New Storage System 2-57 HP-UX Installation Checklist 7 Stor age Syst em Set pr operties ❑ Use the following Navisphere CLI commands to set the def au lt failo ver mode and a rra y commpath pro per ties wit h the following commands: navicli - h hostname failovermode 0 navicli - h [...]
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Page 108
2-58 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms HP-UX Installation C hecklist Y ou ar e now r eady to set up any opti onal softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 11 Serv er Make L UNs availabl e to HP-UX ❑ Prepare the LU Ns to receive data using the Logical V olume Manage r (L VM ). [...]
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Linux Insta llation Che cklist 3-1 3 Invisible Body T ag This chapter cont ains checklis ts of the task s require d to instal l a CLARiiON s torage system in a configuration w ith a Linux ® server and PowerPath, VERIT AS DMP , or with no EMC failover softwar e. To p i c s a r e ◆ PowerPath Configurations for Linux .......................... ....[...]
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3-2 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list P ow e rP ath Configurations f or Linux Read this sectio n if you are instal ling a Lin ux PowerPath configur ation wi th a new or existing se rver an d a new or e xisting, storag e syste m. A n ew and e xisting se rver an d a ne w and e xis[...]
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Page 111
P ower Path Conf igurations f or Linux 3-3 Linux Installation Checklist Required Host Software Revisi ons ◆ Linux operating system r evision and errata listed in the EMC Support M atrix on the Powerli nk website ( http://powerlink.emc.co m ) ◆ HBA driver r evision listed in the EMC Suppor t Matrix on the Powerlink webs ite ( http://powerlink.em[...]
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Page 112
3-4 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list ◆ Y ou must have pl anned your LUNs and RAID Gr oups, and Storage Groups if you have Access Lo gix. Be sure to consider requir ements for SAN Copy , SnapV iew , Mir rorV iew , and MirrorV iew/A if you have this s oftware. The following doc[...]
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P ower Path Conf igurations f or Linux 3-5 Linux Installation Checklist ◆ PowerPath for Li nux V ersion 4.3.1 I nstallation Guide (P/N 300 -002-247) or PowerPath for Li nux V ersion 4.3 Inst allation Guide (P/N 300 -001-687) or PowerP ath V e rsion 3.0 Insta llation and Admi nistration Guide for Linux (P/N 300-000-514 ) ◆ EMC Na vispher e Host [...]
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Page 114
3-6 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list ◆ EMC CLARiiON CX5 00 2-Gigabi t Disk Pr ocessor Enclosure (DPE2) Setup Gui d e (P/N 300- 001-275, r ev A02 or h i gher) or EMC CLARiiON CX5 00 2-Gigabi t Disk Pr ocessor Enclosure (DPE2) Setu p and Ca blin g Guide (P/N 30 0-001-275, r ev [...]
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Page 115
P ow e rP ath Checklist — New Linux Ser ver and New Storage System 3-7 Linux Installation Checklist P o werPath Chec klist — Ne w Linux Ser ver and N e w Storage System Complete the task s highlighted with gr ey in the checklist before the service provider arrives. Ta s k With Access Logix Reference Docum ent 1 Ser ver Install HB As a nd drive [...]
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Page 116
3-8 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list 5S w i t c h e s Inst all For a SAN ❑ Install switches, if not alrea dy installe d. Rails, cabinet, and sw itch documenta tion ❑ Connect a cable from eac h host HBA por t to a switch por t. ❑ Checkpoint - V erify the HBA connection to [...]
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Page 117
P ow e rP ath Checklist — New Linux Ser ver and New Storage System 3-9 Linux Installation Checklist 8S t o r a g e S y s t e m Cable t o swit ch or se r ver an d LAN ❑ Connect the storage system to the s w itch or HBA po rt s. Storage-system setup guide. ❑ Checkpoint - For a SAN, verify th e storage-system c onnections to th e switch b y chec[...]
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Page 118
3-10 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list 12 Ser ver Make ta rget SPs ava i la bl e ❑ Add persi stent bindings to the HBA driver confi guration file. Note : Y ou need the WWPN of each SP por t for t he bindings. HBA documentati on (see URL on page 3-4) ❑ Reboot th e server . Li[...]
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Page 119
P ow e rP ath Checklist — New Linux Ser ver and New Storage System 3-11 Linux Installation Checklist 15 Ser ver Install P o w erP ath ❑ Mount the C D-ROM. P owerP ath release notes and P owerPath f or Linux installation g uide ❑ Install P owerP ath. ❑ Unmount the CD-ROM and remove it from the dr ive . ❑ If you hav e a Pow e rP ath license[...]
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Page 120
3-12 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list Y ou ar e now r eady to set up any opti onal softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 18 Ser ver T est Po wer Path with a li cense key If you ha ve a Po werPath license key Note If your PowerP ath license key [...]
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Page 121
P ow erPath Ch eckli st — New Linux Ser ver and Existing Storage System 3-13 Linux Installation Checklist P o werPath Chec klist — Ne w Linux Ser ver and Existing Storage System Complete the task s highlighted with gr ey in the checklist before the service provider arrives. The W ithout Access Logix colu mn doe s not apply t o CX300, CX5 00, an[...]
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Page 122
3-14 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list 5S t o r a g e S y s t e m Up date soft ware ❑ If currentl y installed storage-syst em software is not at the required minimum revision, update it. CA UTION During the software update, hosts connected to the storage system w ill lose acce[...]
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Page 123
P ow erPath Ch eckli st — New Linux Ser ver and Existing Storage System 3-15 Linux Installation Checklist 7S w i t c h e s Zone For a SAN ❑ Zone the switches to provide a path from each additional HBA por t (host in itiator) to the SPs. For a SAN ❑ Zone the switches to provide a path from e ach additional HBA por t (host in itiator) to the SP[...]
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Page 124
3-16 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list 9 CX200, CX300, CX400, CX500, CX600, CX700, or F C4700- Seri es Sto rage Sy stem Set proper ties for Pow e r Pa t h ❑ Use Navisphere Manager’s Fai l ov er S e tu p W i z ar d (sel ected from the To o l s menu o n the toolbar) to s et th[...]
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Page 125
P ow erPath Ch eckli st — New Linux Ser ver and Existing Storage System 3-17 Linux Installation Checklist 10 FC4500 Sto rag e System Set proper ties for Pow e r Pa t h ❑ Connect a c omputer to the se rial por t on the st orage syst em. ❑ Connect a c omputer to the se rial por t on the storage system. Storage-system setup guide ❑ F rom t he [...]
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Page 126
3-18 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list 11 Serve r Ma ke ta rget S Ps av ailable ❑ Add persistent b indings to the HBA driver configurati on file. Note: Y ou need the WWPN of each SP por t for the bindi ngs. ❑ Add persistent bindings to the HBA dr iver configuration file. Not[...]
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Page 127
P ow erPath Ch eckli st — New Linux Ser ver and Existing Storage System 3-19 Linux Installation Checklist 12 Storage Sys tem Conf igure ❑ If the ser ver will use an e x isting Storage Group, use Navisphere Manager to connec t the ser v er to the Storage Group. Navisphere M anager administ r ator’s guide and online h elp ❑ If the ser ver wil[...]
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Page 128
3-20 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list 14 Serve r Install P owerP ath ❑ Mount the CD-ROM. ❑ Mount the CD -ROM. P owerP ath release notes and P owerPath f or Linux installation g uide ❑ Install P owerPath. ❑ Install P owerPath. ❑ Unmount the CD-ROM and remov e i t from [...]
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Page 129
P ow erPath Ch eckli st — New Linux Ser ver and Existing Storage System 3-21 Linux Installation Checklist 16 Serve r T est P o werP ath with a l icen se key If you have a P owerP ath license k ey Note If your P owerP ath lic ense key i s not registe red, the load balanc ing policy is res tricted to bas ic failov er . ❑ View the LUNs av ai lable[...]
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Page 130
3-22 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list Y ou ar e now r eady to set up any opti onal softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 16 Serve r T est P o werP ath with a l icen se key (cont.) ❑ If you caused any LUNs to trespass, res tore the LUNs to the[...]
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Page 131
P ow erPath Checklist — Existing Linux S er ver and Ne w Storage Syst em 3-23 Linux Installation Checklist P o werPath Chec klist — Exist ing Linux Ser ver and Ne w Storage System Complete the task s highlighted with gr ey in the checklist before the service provider arrives. Ta s k With Access Logix Reference Docum ent 1 Ser ver Install ad dit[...]
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Page 132
3-24 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list 6S t o r a g e S y s t e m Cable t o swit ch or se r ver an d LAN ❑ Connect the storage system to the s w itch or HBA po rt s. Storage-system setup guide ❑ Checkpoint - For a SAN, verify th e storage-system c onnections to th e switch b[...]
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Page 133
P ow erPath Checklist — Existing Linux S er ver and Ne w Storage Syst em 3-25 Linux Installation Checklist 9 Ser ver Cabl e addi ti ona l HB As to switches or stora ge syst em ❑ Cable any additional HBA po rt s to the switch connected t o the storage system or to SP por ts. Storage-system setup guide. ❑ Checkpoint - For a SAN, verify th e HBA[...]
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Page 134
3-26 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list 13 Ser ver Make ta rget SPs ava i la bl e ❑ If you did not re boot the ser ver in step 12, reboot th e ser ver no w . Linux documentati on ❑ Checkpoint - Use N avisphere Manager’s Connectivit y Status dialog bo x to verify that ea ch [...]
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P ow erPath Checklist — Existing Linux S er ver and Ne w Storage Syst em 3-27 Linux Installation Checklist 16 Ser ver Install P o w erP ath ❑ Mount the C D-ROM. P owerP ath release notes and P owerPath f or Linux installation g uide ❑ Install P owerP ath. ❑ Unmount the CD-ROM and remove it from the dr ive . ❑ If you hav e a Pow e rP ath l[...]
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3-28 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list Y ou ar e now r eady to set up any opti onal softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 19 Ser ver T est Po wer Path with a li cense key If you ha ve a Po werPath license key Note If your PowerP ath license key [...]
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P ower Path Checklist — Existing Linux Ser ver and Existing Storage System 3-29 Linux Installation Checklist P o werPath Chec klist — Existing Linux Ser ve r and Existing St orage System This checklist assumes that the existing Linux server and existing storage system ar e already connected in a SAN or direct attach configuratio n. Complete the[...]
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3-30 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list 4 St orage Sy stem Updat e softwar e ❑ If currentl y installed storage-system so ftware is not at the required minimum revision, update it. CA UTION During the software update, hosts connected to the storage syste m will lose ac cess to d[...]
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P ower Path Checklist — Existing Linux Ser ver and Existing Storage System 3-31 Linux Installation Checklist 5 CX200, CX300, CX400, CX500, CX600, CX700, or F C4700- Seri es Stor age Syst em Set prop erties f or Pow e r P a t h (cont.) For new or replacement HBAs (cont.) ❑ Use the following Navisphere CL I commands to set the f ollowing def a ul[...]
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3-32 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list 6 FC450 0 Stor age System Set prop erties f or Pow e r P a t h ❑ Connect a c omputer to the se rial por t on the st orage syst em. ❑ Connect a comp uter to the s erial por t on the storage system. Storage-system setup guide For ne w HBA[...]
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P ower Path Checklist — Existing Linux Ser ver and Existing Storage System 3-33 Linux Installation Checklist 6 FC450 0 Stor age System Set prop erties f or Pow e r P a t h (cont.) For existing HB As An e x isting HBA is one that i s register ed with the sto rage system. ❑ F rom t he computer connec ted to the storage sys tem’ s ser ial por t,[...]
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3-34 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list 8S e r v e r Cable addi ti onal HB As to swi t ch e s o r stor age sys tem ❑ Cable any additional HBA por t s to the switch connected to the storage syste m or to SP por ts. ❑ Cable any additional HBA por ts to the switch connected to t[...]
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P ower Path Checklist — Existing Linux Ser ver and Existing Storage System 3-35 Linux Installation Checklist 11 Server Regis ter additi onal HB As wit h storag e syste m ❑ T o make LUNZs visible to the HBAs, either reload the HBA driver or reboo t the ser ver . ❑ T o mak e LUNZs vi sible to th e HBAs, either rel oad the HBA dr iver or reboot [...]
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3-36 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list 14 Server Install P ow erP ath ❑ Mount the CD-ROM. ❑ Mount the CD-ROM. P owerP ath release notes and P owerPath f or Linux installation a nd administ r ator’s guide ❑ Install P owerPath. ❑ Ins tall P owe rP ath. ❑ Unmount the CD[...]
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P ower Path Checklist — Existing Linux Ser ver and Existing Storage System 3-37 Linux Installation Checklist 15 Server Te s t P o w e r P a t h wit h a license key If you have a P owerP ath license k ey If your P owerPath license ke y is not register ed, the load bal ancing policy i s restr icted to basic failov er . ❑ View the LUNs av ai lable[...]
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3-38 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list 15 Server Te s t P o w e r P a t h wit h a license key (co nt.) ❑ If you caused any LUNs to trespass, res tore the LUNs to their or iginal SP with the following P owerP ath command: powermt restore ❑ If you caused any LUNs to trespass, [...]
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DMP Configur atio ns f or Linux 3-39 Linux Installation Checklist DMP Conf igurations f or Linux Read this sectio n if you are instal ling a Linu x VERIT AS DMP config uration with a n ew server and a new storage system. A new server an d a new stora ge system ar e define d as foll ows: new server - A server running Linux and not connected to any s[...]
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3-40 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list ◆ Y ou have a h o st t hat is • Running an operating system that can support the Navispher e Manage r 6.X browser-based client . For an up-to-d ate list of such opera ting systems, refer to th e Navisphere Mana ger 6.X rel e a se n o te[...]
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DMP Configur atio ns f or Linux 3-41 Linux Installation Checklist ◆ EMC CX3 00 2-Gigab it Disk Processor Enc losure (DPE) Setup Gu ide (P/N 300-00 1-276, rev A02 or higher) or EMC CLARiiON CX3 00 2-Gigabi t Disk Pr ocessor Enclosure (DPE2) Setu p and Ca blin g Guide (P/N 30 0-001-276, r ev A01) and EMC CLARiiO N CX300, CX500, an d CX700 Stor age [...]
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3-42 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list DMP Checklist - New Linux Se r ver and New Storage System T asks hig hlighted w ith grey in th e checklist should be completed befor e th e service pr ov ider arrives. Ta s k With Access L ogix Reference Docum ent 1 Server Install HB As , d[...]
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DMP Checkli st - New Linux Ser ver and New S tor age System 3-43 Linux Installation Checklist 7S w i t c h Connect servers and SPs ❑ V erify that the s ervers and SPs ar e connected t o the s w itch. Documentation that ships with the switches 8S w i t c h Zone s witc hes For a SAN ❑ Zone switches. This provides a path fr om the host i nitiator [...]
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3-44 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list 13 Server Install the CLARiiON DMP driver ❑ Download the CLAR iiON DMP dr iver to the ser ver from Ser vices on the VERIT AS website. VERIT AS V olume Manager do cumentation ❑ Use the rpm command to install the CLAR iiON DMP driver on t[...]
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DMP Checkli st - New Linux Ser ver and New S tor age System 3-45 Linux Installation Checklist 18 Server Ve r i f y D M P install ation (con t.) For a VxVM version less th an 3.5 ❑ Log into V olume Man ager Storage Admini strator (VMSA) VERIT AS V olume Manager do cumentation ❑ Double-click a dis k icon. ❑ In the list of disks, double-click a [...]
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3-46 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list Y ou ar e now r eady to set up any opti onal softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . CAUTION ! If you want to install any new sof tw are or up g rade any existing software o n a storage sy stem afte r DMP is [...]
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Configur a tions f or Linux Without EM C Failo ver Softw a re 3-47 Linux Installation Checklist Conf igura tions f or Linux Without E MC Failo v er Softwar e Read this sectio n if you are instal ling a Linu x configuratio n with a new ser ver that will not ru n E MC f ai lov er s oft ware and a ne w s tor age system. A new s erver and s torage syst[...]
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3-48 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list ◆ Y ou must have pl anned your LUNs and RAID Gr oups, and Storage Groups if you have Access Lo gix. Be sure to consider requir ements for SAN Copy , SnapV iew , and Mirr orV iew if you have this softwar e . The EMC C LARiiON CX300, CX500,[...]
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Without EMC Failo ver Softw are Checklist — Ne w Linux Server and New S tor age System 3-49 Linux Installation Checklist Without EMC Failo v er Softw a re Checklist — Ne w Linux Ser ve r and Ne w Storage System Complete the task s highlighted with gr ey in the checklist before the service provider arrives. Ta s k With Access L ogix Reference Do[...]
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3-50 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Linux Instal lation Check list Y ou ar e now r eady to set up any opti onal softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 5 St orage Sy stem Set up secu rity ❑ F o r Navisphere 6.X, use Navisphere Manage r to defin e a global administrator and[...]
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NetW are Installatio n Checklists 4-1 4 Invisible Body T ag This chapter cont ains checklis ts of the task s require d to instal l a CLARiiON st orage system in a configuration with a Novell ® NetW are ® server and PowerPath failover softwar e. NetW are Installation Checklists[...]
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4-2 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms NetW are Ins tallation Checklists P ow e rP ath Configurations f or NetW are Read this sectio n if you are instal ling a NetW a re PowerPath configur ation wi th a new or existing se rver an d a new or e xisting storag e syste m. A n ew and e xisting se rver an d a ne w a[...]
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P owerPath Conf ig urations f o r NetW are 4-3 NetW are I nstallation C hecklists Required Host Software Revisi ons ◆ NetW are operating system r evis ion and kernel listed in the EMC Support M atrix on the Powerli nk website ( http://powerlink.emc.co m ) ◆ HBA driver r evision listed in the EMC Suppor t Matrix on the Powerlink webs ite ( http:[...]
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4-4 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms NetW are Ins tallation Checklists ◆ Y ou must have pl anned your LUNs and RAID Gr oups, and Storage Groups if you have Access Lo gix. Be sure to consider requir ements for SAN Copy , SnapV iew , Mir rorV iew , and MirrorV iew/A if you have this s oftware. The following [...]
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P owerPath Conf ig urations f o r NetW are 4-5 NetW are I nstallation C hecklists ◆ EMC N avisphere Hos t Agent a nd CLI for NetWare V ers ion 6.X Installation Guid e (P/N 069001 1 49) or EMC CX-Se ries Serv er Software for NetWare Instal lation Guid e (P/N 300 -002-040) ◆ EMC Navisph ere Command Line Interface ( CLI) Reference (P/N 069 001038)[...]
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4-6 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms NetW are Ins tallation Checklists ◆ EMC Storage Pr ocessor Enclosure (SPE) CX600-Series Se tup and Cabling Gui de (P/N 01 4003078) and EMC Storage Systems CX400-Se ries and CX600-S eries Initialization Guide (P/N 014 0031 12) ◆ EMC CLARiiON CX7 00 Storage Pr ocessor E[...]
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P ow er Path C hecklist — Ne w NetW are Ser ver and New S torage System 4-7 NetW are I nstallation C hecklists P o werPath Chec klist — New NetW are Ser ver and Ne w Storage System T asks hig hlighted w ith grey in th e checklist should be completed befor e th e service pr ov ider arrives. Ta s k With Access Logix Reference Docum ent 1 Ser ver [...]
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4-8 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms NetW are Ins tallation Checklists 6S w i t c h e s Inst all For a SAN ❑ Install switches, if not alrea dy installe d. Rails, cabinet, and sw itch documenta tion ❑ Connect a cable from eac h host HBA por t to a switch por t. ❑ Checkpoint - V erify the HBA connection [...]
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P ow er Path C hecklist — Ne w NetW are Ser ver and New S torage System 4-9 NetW are I nstallation C hecklists 9S t o r a g e S y s t e m Cable t o swit ch or se r ver an d LAN ❑ Connect the storage system to the s w itch or HBA po rt s. Storage-system setup guide. ❑ Checkpoint - For a SAN, verify th e storage-system c onnections to th e swit[...]
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4-10 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms NetW are Ins tallation Checklists 13 Ser ver Make ta rget SPs ava i la bl e ❑ Scan for LUNs with the following NetW ar e command: scan all lun s NetW ar e document ation ❑ Checkpoint - V erify tha t each path has a LUNZ with the f o llowing NetW a re command: list de[...]
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P ow er Path C hecklist — Ne w NetW are Ser ver and New S torage System 4-11 NetW are I nstallation C hecklists Y ou ar e now r eady to set up any opti onal softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 17 Ser ver T est Po wer Path with a li cense key If you ha ve a Po werPath license key If your P owerP ath license key [...]
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4-12 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms NetW are Ins tallation Checklists P o werPath Chec klist — Ne w NetW are Ser v er an d Existing Storage System T asks hig hlighted w ith grey in th e checklist should be completed befor e th e service pr ov ider arrives. The W ithout Access Logix colu mn doe s not appl[...]
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P owerP ath Checklist — New NetW are Ser ver and Existing Storage System 4-13 NetW are I nstallation C hecklists 3 Server Install P ow e rP ath (cont.) CA UTION If you use the server -n s command to br ing up NetW ar e, you mus t eit her load the P owerP ath dr iver manually or remove all redundant paths. F ailur e to do so ma y res ult in LU N c[...]
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4-14 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms NetW are Ins tallation Checklists 7S e r v e r Cable to swi t ch e s o r stor age sys tem ❑ Cable the HBA por t s to the switch connected to t he storage system or to SP por ts. ❑ Cable the HBA por ts to the switch connecte d to the storage system or to SP por ts. St[...]
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P owerP ath Checklist — New NetW are Ser ver and Existing Storage System 4-15 NetW are I nstallation C hecklists 9 St orage Sy stem Regis ter HBAs ❑ On the ser ver , restar t the Navisphere Ho st Agent or run the Navisphere Ser ver Utility . N/A C X-Series Ser ver Software f o r NetW are Installation Guide ❑ Checkpoint - Us e Navisphere Manag[...]
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4-16 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms NetW are Ins tallation Checklists 10 Stor age Syst em Set Pr oper tie s for P owe rPat h (cont.) For an FC4500 st orage system ❑ Connect a c omputer to the se rial por t on the st orage syst em. For an FC4500 storage syst em ❑ Connect a comp uter to the s erial por t[...]
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P owerP ath Checklist — New NetW are Ser ver and Existing Storage System 4-17 NetW are I nstallation C hecklists 11 Serv er Make ta rget SPs ava il a bl e ❑ Scan for LUNs with the following NetW are command: scan all luns ❑ Scan for LUNs wi th the following NetW a re command: scan all luns NetW are docume ntation ❑ Checkpoint - V erify that[...]
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4-18 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms NetW are Ins tallation Checklists 12 Stor age Syst em Co nfigure (c ont.) ❑ Checkpoint - V erify that P owerP ath sees all the pa ths to the LUNs wi th the following P owerP ath command: powermt display de v =all class=c la riion If P owerP at h does not see the LUNs ?[...]
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P owerP ath Checklist — New NetW are Ser ver and Existing Storage System 4-19 NetW are I nstallation C hecklists 15 Serv er Save P ower Path conf ig urat ion ❑ Sav e the ser v er ’ s P owerP a th configuration wi th the following P owerP ath command: power mt -s ave This command creates the power mt.c tm confi guration fil e. ❑ Save the ser[...]
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4-20 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms NetW are Ins tallation Checklists Y ou ar e now r eady to set up any opti onal softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 16 Serv er Te s t P o w e r P a t h wit h a license key (co nt.) ❑ View the output of the pow ermt display dev= x ever[...]
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P owerP ath Checklist — Existing NetW are Ser ver and New Stor ag e System 4-21 NetW are I nstallation C hecklists P o werPath Chec klist — Existing NetW are Ser v er and Ne w Storage System T asks hig hlighted w ith grey in th e checklist should be performed befor e th e service pr ovider arrives, except for the r emoval of A TF or CDE, w hich[...]
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4-22 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms NetW are Ins tallation Checklists . Ta s k With Access L ogix Reference Docum ent 1 Server Install additional HB As ❑ If you need additional HBAs to provide more paths to the stor age syst em, install these H BAs. CA UT ION Do not c onnect cables to the HBAs until you [...]
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P owerP ath Checklist — Existing NetW are Ser ver and New Stor ag e System 4-23 NetW are I nstallation C hecklists 6 Server Install P ow erP ath ❑ Make sure the SCSISAN.CDM module is not installed. NetW are doc umentation ❑ If the Navisphere H ost Agent is r unning, unlo ad the Nav agent. nml driv er with the following NetW are comman d: unlo[...]
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4-24 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms NetW are Ins tallation Checklists 9 St orage Sy stem Cable to sw it c h or se rver and LAN (con t. ) For a 2-Gbit switch - One o f the following: • The left LED is green and the right LED is off , which ind icates that a 1-Gbit SP por t is logged in to the s w itch por[...]
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P owerP ath Checklist — Existing NetW are Ser ver and New Stor ag e System 4-25 NetW are I nstallation C hecklists 13 Swit ches Zone add itional HB As For a SAN ❑ Zone the switches to provide a path from each ad ditional HBA por t (host initiator) to the SPs. Switch manag ement documentatio n ❑ If SAN Copy , MirrorView , or Mirro rView/A is i[...]
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4-26 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms NetW are Ins tallation Checklists 16 Stor age Syst em Set up Event Monitor ❑ Plan your monitor ing configurati on. Navisphere Manager administ r ator’s guide and online h elp ❑ Use Navisphere Man ager to set user options, create template s, and set up your monitori[...]
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P owerP ath Checklist — Existing NetW are Ser ver and New Stor ag e System 4-27 NetW are I nstallation C hecklists Y ou ar e now r eady to set up any opti onal softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 20 Serv er Te s t P o w e r P a t h wit h a li cens e key (cont.) ❑ View the output of the powermt d isplay dev= x[...]
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4-28 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms NetW are Ins tallation Checklists P o werPath Chec klist — Existing NetW are Se r ver and Existing Storage System This checklist assumes that the existing NetW are server and e x isting storage system ar e already connected in a SAN or direct attach configuratio n. T a[...]
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P ow erPath Checklist — Existing N etW are Ser ver and Existing Storage System 4-29 NetW are I nstallation C hecklists The W ithout Access Logix colu mn doe s not apply t o CX300, CX5 00, and CX700 storage systems because they ship fr om the factory with the Access Logix enabl er instal led. T ask With Access Lo gix Without Acces s Logix Referenc[...]
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4-30 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms NetW are Ins tallation Checklists 5 Ser ve r S et HB A drive r para mete rs ❑ Make sure the HBA dr iv e r parameters are set to the values required for CLARiiON and P owerP ath. CA UTION U sing improper settings can cause erratic f ai lov er behavior , such as greatl y[...]
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P ow erPath Checklist — Existing N etW are Ser ver and Existing Storage System 4-31 NetW are I nstallation C hecklists 7 CX200, CX300, CX400, CX500, CX600, CX700, or F C4700 -Serie s Sto rage Sy stem Se t p rope r t ie s for Pow e r Pa t h (cont.) For new H BAs (cont .) ❑ Use the following Navisphere CLI commands to set th e f ol lowing def aul[...]
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4-32 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms NetW are Ins tallation Checklists 8 FC4500 S torag e System Se t p rope r t ie s for Pow e r Pa t h ❑ Connect a com puter to the ser ial por t on the st orage system. ❑ Connect a c omputer to the serial por t on the s torage system. Storage-sy stem setup guide For ne[...]
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P ow erPath Checklist — Existing N etW are Ser ver and Existing Storage System 4-33 NetW are I nstallation C hecklists 8 FC4500 S torag e System Se t p rope r t ie s for Pow e r Pa t h (cont.) For exist ing HBAs An e x isting HBA is one that i s registered with the storag e system. ❑ F rom the computer connected to the storage system’ s se ri[...]
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4-34 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms NetW are Ins tallation Checklists 9S e r v e r Install P owerP ath ❑ Make sure the SCSISAN.CDM module is not i nstalled. ❑ Make sure the SCSISAN.CDM module is not i nstalled. NetW are documentati on ❑ If the Navisphere Host Agen t is running, u nload the Na vage nt[...]
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P ow erPath Checklist — Existing N etW are Ser ver and Existing Storage System 4-35 NetW are I nstallation C hecklists 10 Serve r Cab le additiona l HB As t o sw it ch e s or storag e sys tem ❑ Cable any additional HBA por ts to the sw itch connec ted to the storage system or to S P por ts. ❑ Cable any additional HBA por ts to the switch conn[...]
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4-36 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms NetW are Ins tallation Checklists 13 Ser v er Make LUNs av ailable to additiona l HB As ❑ Use Navisphere M anager to disconnect an d then reconnect the ser ver and its Storage Group. N/A Navisphere Manage r administrator ’ s guide and online help ❑ Reboot the ser v[...]
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P ow erPath Checklist — Existing N etW are Ser ver and Existing Storage System 4-37 NetW are I nstallation C hecklists 15 Serve r Rem ount vo l u m e s If the server is not in a cluster ❑ Remount the volumes on the storage system. If the ser ver is not in a cluster ❑ Remount th e volumes on the storage system. NetW are documentati on If the s[...]
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4-38 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms NetW are Ins tallation Checklists 17 Serve r T est P o werP ath with a license key (cont. ) ❑ Identify the HBA send ing I/O to LUN by viewing the output of the powermt display dev= x every=2 command, and di sconnect the cab le to that HBA. ❑ Identify the HBA sending [...]
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Solar is Instal lation C hecklists 5-1 5 Invisible Body T ag This chapter cont ains checklis ts of the task s require d to instal l an CLARiiON s ystem in a config uration with a Solaris ™ server an d PowerPath o r VERIT AS DMP failover softw are. The sections for the dif ferent configurations ar e ◆ PowerPath Configurations for Solaris .......[...]
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5-2 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists P ow e rP ath Configurations f or Solar is Read thi s section if you are instal ling a Sol aris PowerP ath configur ation wi th a new or existing se rver an d a new or e xisting storag e syste m. A n ew and e xisting se rver an d a ne w an[...]
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P owerPath Configur a tions f or Solar is 5-3 Solaris In stallation Ch ecklists Required Host Software Revisi ons ◆ Solaris operati ng system revision and patch es listed in the EMC Support M atrix on the Powerli nk website ( http://powerlink.emc.co m ) ◆ HBA driver r evision listed in the EMC Suppor t Matrix on the Powerlink webs ite ( http://[...]
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5-4 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists ◆ Y ou must have pl anned your LUNs and RAID Gr oups, and Storage Groups if you have Access Lo gix. Be sure to consider requir ements for SAN Copy , SnapV iew , Mir rorV iew , and MirrorV iew/A if you have this s oftware. The following d[...]
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P owerPath Configur a tions f or Solar is 5-5 Solaris In stallation Ch ecklists ◆ PowerP ath V ersi on 4.3 Product Guide (P/N 300- 001-673) or PowerPa th V ersion 4.2 P roduct Gui d e (P/N 300- 001-521) or PowerP ath V ersi on 4.1 Product Guide (P/N 300- 001-290) or PowerP ath V ersi on 4.0 Product Guide (P/N 300- 000-979) or PowerPa th V ersion [...]
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5-6 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists ◆ EMC Rails and Enclosures Field In stallation Guide (P/N 300 -001-799) ◆ EMC Rails and Enclosures Installation Guide for 1 9-Inch NEMA Cabine ts (P/N 014 003082) - for SP S installati on only ◆ EMC 2 -Gigabit Di sk Pro cessor E nclo[...]
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P owerPath Configur a tions f or Solar is 5-7 Solaris In stallation Ch ecklists ◆ FC450 0 Setup Guid e (P/ N 014003 102, r evision A03 o r higher) ◆ FC4700 -2 Setup Guide (P/N 014003073) ◆ EMC Na vispher e Mana ger Ad ministrator’ s Guide (P/N 069 001 125) ◆ EMC Na vispher e Security Administrato r ’ s Guide (P /N 069001 124) ◆ EMC Ho[...]
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5-8 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists P o werPath Chec klist — New S o lar is Ser ver and Ne w Storage System T asks hig hlighted w ith grey in th e checklist should be completed befor e th e service pr ov ider arrives. Ta s k With Access Logix Reference D ocument 1 Server I[...]
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P ow erPath Checklist — Ne w Solar is Server and New Stor ag e System 5-9 Solaris In stallation Ch ecklists 6S w i t c h e s Install For a SAN ❑ Install switches, if not alrea dy installe d. Rails, cabinet, switch documentatio n. ❑ Connect a cable from eac h host HBA por t to a switch por t. ❑ Checkpoint - V erify the HBA connection to t he[...]
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5-10 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists 9 Storage System Cable to switch or ser ver and LAN ❑ Connect the storage system to the s w itch or HBA po rt s. Storage-system setup guide. ❑ Checkpoint - For a SAN, verify t he storage-system c onnections to th e switch b y checking[...]
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P ow erPath Checklist — Ne w Solar is Server and New Stor ag e System 5-11 Solaris In stallation Ch ecklists 13 Server Make target SPs avai la ble ❑ Add persi stent bindings to the HBA driver confi guration file. Solaris utilitie s kit administ r ator’s guide ❑ Edit the /kerne l/drv/sd.conf file to add LUNs a nd their targe ts. Solar is dri[...]
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5-12 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists 16 Server Make LUNs avai la ble t o Solaris ❑ Prepare the LU Ns to receive data by • Specifying Solaris mount poi nt names for them • Labeling and par titioni ng them • Mounting fi le systems on the m • Mounting them to the moun[...]
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P ow erPath Checklist — Ne w Solar is Server and New Stor ag e System 5-13 Solaris In stallation Ch ecklists Y ou ar e now r eady to set up any opt ional softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 18 Server T est P owerP ath with a lice nse key (cont.) ❑ Star t I/O to the LU N. ❑ Identify the HBA sending I/ O to L[...]
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5-14 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists P o werPath Chec klist — New S o lar is Ser ver and Existing S torage System T asks hig hlighted w ith grey in th e checklist should be completed befor e th e service pr ov ider arrives. The W ithout Access Logix colu mn doe s not apply[...]
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P ow er P ath Checklist — N ew Solaris Ser ver and Existing Storage System 5-15 Solaris In stallation Ch ecklists 3 Server Install P owerP at h ❑ Ins tall P ow erP ath. ❑ Insta ll P owerP at h. P owerP ath r elease notes and P owerPath f or U NIX installation and administrator’s guide ❑ If you have a P owerP ath licen se key , re gis ter [...]
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5-16 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists 7 Server Cable to swit ch es o r storage s ystem ❑ Cable the HBA por ts to the switch connect ed to the storage sy stem or to SP por ts. ❑ Cable the HBA por ts to the s w itch connec ted to the storage sy stem or to SP por ts. Storage[...]
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P ow er P ath Checklist — N ew Solaris Ser ver and Existing Storage System 5-17 Solaris In stallation Ch ecklists 8S w i t c h e s Zone For a SAN ❑ Zone the switches to pr ovide a path from eac h HBA por t (h ost initiator) to the appr opriate SPs For a SAN Zone the switches to pr ovide a path from each HBA por t (host i nitiator) to the appr o[...]
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5-18 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists 10 CX300, CX400, CX500, CX600, CX700, or FC4700-Seri es Storage System Set Propert ies f or Po werPat h ❑ Use Navisphe re Manager’ s Failov er Se tup Wiza rd (selected from th e T ools menu on th e toolbar) to set the f ol lowing stor[...]
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P ow er P ath Checklist — N ew Solaris Ser ver and Existing Storage System 5-19 Solaris In stallation Ch ecklists 11 FC4500 Storag e Sy ste m ❑ Connect a comp uter to the s erial por t on the storage system . ❑ Connect a computer to the ser ial por t on the storage system Storage-system s etup guide ❑ F r om the computer connected to the st[...]
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5-20 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists 11 FC4500 Storag e Sy ste m (c on t.) ❑ F r om the computer co nnected to the storage s ystem’ s s erial por t, use the following Navisphere CLI commands to set the f ol lowing def aul t storage-s ystem prope rt ies: navicli -np -d de[...]
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P ow er P ath Checklist — N ew Solaris Ser ver and Existing Storage System 5-21 Solaris In stallation Ch ecklists 12 Server Make target SPs av ail ab le (co nt.) ❑ Che ckpoi nt - Use the inquir y option of the fo rm a t command to verify the path s to the storage system. Alt ernate paths w i ll ha ve a device with an ID of dr iv e type unk now [...]
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5-22 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists 14 Server Make LUNs av ail able to Sol ar is ❑ Prepare LUN s to receive data by • Specifyin g Solaris mount po int names for them • Labeling and par titioni ng them • Mounting fi le systems on th em • Mounting the m to the mount[...]
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P ow er P ath Checklist — N ew Solaris Ser ver and Existing Storage System 5-23 Solaris In stallation Ch ecklists 16 Server T est P owerP ath with a license key If you have a P owerPath license key Note If your P owerPath license ke y is not reg istered, the loa d balancing policy is restr icted to bas ic f a ilov e r . ❑ Stop all a pplications[...]
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5-24 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists Y ou ar e now r eady to set up any opti onal softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 16 Server T est P owerP ath with a license key (cont.) ❑ If you did not follow the abov e steps exactly and caused a ny[...]
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P ow er Path Checklist — Existing Solaris Ser ver and Ne w Storage Syst em 5-25 Solaris In stallation Ch ecklists P o werPath Chec klist — Existing Solar is Ser ver and New Storage System T asks hig hlighted w ith grey in th e checklist should be performed befor e th e service pr ovider arrives, except for the r emoval of A TF or CDE, w hich yo[...]
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5-26 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists Ta s k With Access L ogix Reference Document 1 Server Install additional HB A s ❑ If you need additional HBAs to provi de more paths to the stor age syst em, instal l these HBAs . CA UT ION Do not connect cables to the HBAs u ntil you a[...]
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P ow er Path Checklist — Existing Solaris Ser ver and Ne w Storage Syst em 5-27 Solaris In stallation Ch ecklists 7S t o r a g e S y s t e m Initialize and install so ftwa re en ablers ❑ Install the Navi sphere Initial ization Uti lity on a host on the same su bnet as the storage-s ystem management p or ts. Storage-syste m setup guide ❑ Use t[...]
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5-28 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists 11 Server Cable additional HB A s to switches or storage s ystem ❑ Cable any additional HBA por ts to the s wi tch connected to the storage system or to SP por ts. Storage-sy stem setup guide. ❑ Checkpoint - For a SAN, verify the HBA [...]
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P ow er Path Checklist — Existing Solaris Ser ver and Ne w Storage Syst em 5-29 Solaris In stallation Ch ecklists 13 Server Make target SPs available ( cont. ) ❑ Checkpoint - Use N avisphere Manager ’ s Connect ivity Status di alog box to verify that each HBA is r egi stered with t he storage system. N av i sphere Manag er administrator ’ s[...]
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5-30 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists 18 Server T est P owerP ath with a lice nse key If you hav e a Po wer P ath l icense key Note If your Pow e rP ath license key is not registered, the load bal ancing policy is restr icted to basic failover . P owerP a th product guide ❑[...]
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P ow er Path Checklist — Existing Solaris Ser ver and Ne w Storage Syst em 5-31 Solaris In stallation Ch ecklists Y ou ar e now r eady to set up any opt ional softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 20 Server VERIT AS VxVM For a server with VERIT AS VxVM V3.1.1 or below ❑ Before you reboot the ser ver , edit the [...]
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5-32 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists P o werPath Chec klist — Existing Solaris Ser ver and Existing Storage System This checklist assumes that the existing Solaris server and existing storage system ar e already connected in a SAN or direct attach configuratio n. T asks hi[...]
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P owerPath Checklis t — Existin g Solar is Ser ver and Existing Storage Sy stem 5-33 Solaris In stallation Ch ecklists The W ithout Access Logix colu mn doe s not apply t o CX300, CX5 00, and CX700 storage systems because they ship fr om the factory with the Access Logix enabl er instal led. T ask With Access L ogix Without Access Logix Reference[...]
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5-34 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists 5S t o r a g e S y s t e m Up date soft war e ❑ If currentl y installed storage-syst em software is not at the required minimum revision, update it. CA UTION During the software update, hosts connected to the storage system w ill lose a[...]
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P owerPath Checklis t — Existin g Solar is Ser ver and Existing Storage Sy stem 5-35 Solaris In stallation Ch ecklists 6 CX300, CX400, CX500, CX600, CX700, or FC4700 -Serie s Sto rage Sy stem Set proper ties for P owerP ath (cont. ) ❑ Use the following Navisphere C LI commands to set the f ollowing def a ult storag e-system proper tie s: navicl[...]
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5-36 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists 7 FC4500 S torag e System Set proper ties for Pow e r Pa t h ❑ Connect a c omputer to the se rial por t on the st orage syst em. ❑ Connect a c omputer to the se rial por t on the storage system. Storage-system setup guide For ne w HBA[...]
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P owerPath Checklis t — Existin g Solar is Ser ver and Existing Storage Sy stem 5-37 Solaris In stallation Ch ecklists 7 FC4500 S torag e System Set proper ties for P owerP ath (cont. ) For ne w HBAs (c ont.) ❑ F rom t he computer connec ted to the storage sys tem’ s ser ial por t, use the following Navisphere CLI commands to set the f ollowi[...]
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5-38 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists 7 FC4500 S torag e System Set proper ties for P owerP ath (cont. ) For existing HB As An e x isting HBA is one that i s register ed with the sto rage system. ❑ F rom t he computer connec ted to the storage sys tem’ s ser ial por t, us[...]
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P owerPath Checklis t — Existin g Solar is Ser ver and Existing Storage Sy stem 5-39 Solaris In stallation Ch ecklists 8 Server Install Po w e r Pa t h ❑ Install P owerPath. ❑ Install P owerPath. P owerPath release notes and P owerPath f or UNIX install ation and administ r ator’s guide ❑ If you hav e a Po wer P ath lic ense ke y , regist[...]
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5-40 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists 9 Server Cable additional HB As to swit ch es o r storage s ystem ❑ Cable any additional HBA po r ts to the switch connected to the storage syste m or to SP por ts. ❑ Cable any additional HBA po r ts to the switch connected to the sto[...]
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P owerPath Checklis t — Existin g Solar is Ser ver and Existing Storage Sy stem 5-41 Solaris In stallation Ch ecklists 11 Server Make target SPs avail a ble ❑ If you updated the dr iver or added additional HBAs, add persistent bindings to the H BA driver configuration fi le. Note Removing A TF does not remove or change the persist ent bindings.[...]
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5-42 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists 13 Server Configur e P owerP ath fo r missing devices ❑ Use the following P ower Path commands to configure P owerP ath for any missing logical de v ices so all paths to the LUNs are vis ib le: powercf -i or powercf -q power mt co nfi g[...]
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P owerPath Checklis t — Existin g Solar is Ser ver and Existing Storage Sy stem 5-43 Solaris In stallation Ch ecklists 14 Server T est P owerP ath with a license key (cont.) ❑ View the paths to the chosen LUN using the f ol lowing P owerP ath command: powermt display dev= x every=2 where x is a pseudo device that represents the chosen LUN. ❑ [...]
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5-44 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists 16 Server VERIT AS VxVM For a server wi th VERIT A S VxVM V3.1.1 or below ❑ Bef or e you reboot the ser ver , edit the /etc/rcS.d/S24powerstart up file to add the f ol lowing two lines to the bottom o f the file after the last fi charac[...]
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DMP Con figur a tions for Solaris 5-45 Solaris In stallation Ch ecklists DMP Conf igura tions f or Solar is Read this sectio n if you are instal ling a Sol aris VERIT AS DMP config uration with a n ew server and a new storage system. A new server an d a new stora ge system ar e define d as foll ows: new server - A server running Solaris and not con[...]
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5-46 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists ◆ Y ou have a h o st t hat is • Running an operating system that can support the Navispher e Manage r 6.X browser-based client . For an up-to-d ate list of such opera ting systems, refer to th e Navisphere Mana ger 6.X rel e a se n o [...]
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DMP Con figur a tions for Solaris 5-47 Solaris In stallation Ch ecklists ◆ EMC CX3 00 2-Gigab it Disk Processor Enc losure (DPE) Setup Gu ide (P/N 300-00 1-276, rev A02 or higher) or EMC CLARiiON CX3 00 2-Gigabi t Disk Pr ocessor Enclosure (DPE2) Setu p and Ca blin g Guide (P/N 30 0-001-276, r ev A01) and EMC CLARiiO N CX300, CX500, an d CX700 St[...]
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5-48 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists DMP Checklist - Ne w Solar is Ser ver and Ne w Storage Syste m T asks hig hlighted w ith grey in th e checklist should be completed befor e th e service pr ov ider arrives. Ta s k With Access Logix Reference D ocument 1 Server Install HBA[...]
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DMP Checklist - New Solaris Server and New Stor age System 5-49 Solaris In stallation Ch ecklists 7S t o r a g e S y s t e m Set arraycommpath mode ❑ Use the following Navisphere CL I command to s et the default storage-s ystem arraycommpath proper ty with the following command: navicli -h sp arraycommpath 1 where sp is the IP address or network [...]
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5-50 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists 13 Server Install V olume Ma nager and DMP ❑ Use the pkga dd comman d to add V olume Manager and DMP to the ser v er . ❑ Install any rec ommended VERIT AS updates. VERIT AS V olume Manager do cumentation 14 Server Install th e CLAR ii[...]
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DMP Checklist - New Solaris Server and New Stor age System 5-51 Solaris In stallation Ch ecklists 18 Server Ve r i f y D M P installat ion (con t.) ❑ Click the paths tab f or that dev ice. VERIT AS V olume Manager do cumentation ❑ V erify that the de v ice has pr imar y and second ary paths to it. ❑ V erify the s tate of the device (enabled o[...]
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5-52 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Solaris Installatio n Checklists Y ou ar e now r eady to set up any opti onal softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . CAUTION ! If you want to install any new sof tw are or up g rade any existing software o n a storage sy stem afte r DMP i[...]
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Tru64 UNIX Insta llation C hecklist 6-1 6 Invisible Body T ag This chapter con tains a checkl ist of the tasks requ ired to install a new CLARiiON st orage system in a configuration with a new T ru64 ® UNI X ® server . To p i c s a r e ◆ T ru64 UNIX Configurations ............ ................. ....................... ......... 6-2 ◆ Checklis[...]
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6-2 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Tru64 UN IX Inst alla tion C hecklis t T r u64 UNIX Conf igurations Read this sectio n if you are instal ling a T r u64 UNIX con figuratio n with a ne w server and a ne w storag e system . A new ser ver an d storage syst em are defined as follows: New server - A se rver r[...]
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T ru64 UN IX Conf i gurations 6-3 T r u64 UNIX In stallation Chec klist ◆ Y ou must have pl anned your LUNs and RAID Gr oups, and Storage Groups if you have Access Lo gix. Be sure to consider requir ements for SAN Copy , SnapV iew , Mir rorV iew , and MirrorV iew/A if you have this softwa r e . The EMC CLARiiON CX300 , CX500, CX500i, and CX700 St[...]
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6-4 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Tru64 UN IX Inst alla tion C hecklis t Chec klist - Ne w T r u64 UNIX Ser ver and Ne w Storage System With out Boot Disk This checkli st is for a new storage system th at will not contai n a T r u64 UNIX boot disk. If you w ant the new storage system to contain a boot dis[...]
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Checklist - New T r u64 UNIX Ser ver and New Storage System W ithout Boot Disk 6-5 T r u64 UNIX In stallation Chec klist Y ou ar e now r eady to set up any opti onal softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 4 Stor age Syst em Set c onnec tion pr operties ❑ Determ ine the por t n ame and node n ame of each HBA connec[...]
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6-6 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Tru64 UN IX Inst alla tion C hecklis t Checklist - Ne w T r u64 UNIX Ser ver and New Storage System With Boot Dis k This ch ecklist i s for a new st orage s y stem t hat w ill cont ain a T ru64 UNIX boo t disk. If you d o not w ant the new sto rage sy stem to contain a bo[...]
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Checklist - Ne w Tru64 UNIX Ser ver and New Stor ag e System With Boot Disk 6-7 T r u64 UNIX In stallation Chec klist 3S w i t c h e s Zone single path t o SP ❑ Zone the switches to provide a si ngle path from one HBA (host initia tor) to default SP o wner o f the boot disk LUN in the s torage system. Do note zone more than one pa th to the s tor[...]
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6-8 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Tru64 UN IX Inst alla tion C hecklis t 6 Ser ver Prep are SRM Cons ol e for Boot LU N ❑ At the SRM console, ex ecute t he init comman d. Host c onnectivity gui de for T ru64 UNIX and T ru 64 UNIX documenta tion ❑ V erify that th e boot LU N is visible to the cons ole [...]
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Checklist - Ne w Tru64 UNIX Ser ver and New Stor ag e System With Boot Disk 6-9 T r u64 UNIX In stallation Chec klist 10 Ser ver Upda te SRM C ons ole for Boot LUN ❑ At the SRM console, ex ecute t he init comman d. Host c onnectivity gui de for T ru64 UNIX and T ru 64 UNIX documenta tion ❑ Exec u te the following command: wwidmgr -qui ckset -ud[...]
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6-10 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Tru64 UN IX Inst alla tion C hecklis t Y ou ar e now r eady to set up any opti onal softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 14 Ser ver Make L UNs availabl e to T ru64 UNI X ❑ After the b inding of all LUNs i s completed, s can for new LU[...]
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Windows Ins tallation Checklists 7-1 7 Invisible Body T ag This chapter cont ains checklis ts of the task s require d to instal l an CLARiiON sy stem in a configurat ion with a W in dows® server and PowerPath o r VERIT AS DMP failover softw are. CX-Series refers to a ll the CX s t orage syst em s, except f or the CX200LC. The sections for the dif [...]
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7-2 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists P ow e rP ath Configurations f or Windo ws Read this sectio n if you are instal ling a W indows Server 2003 or W indows 2 000 Powe rPath co nfiguratio n with a new or existi ng server and a new or exis ti ng storage system. A new and e xist[...]
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P ow erPath Configur a tions f or Windows 7-3 Windows Installation Che cklists Required Host Software Revisi ons ◆ W indow s Server 2003 or W indows 200 0 operating syst em revision and any service pack listed in the EM C Supp ort M atr ix on the Powerlink we bsite ( http://p owerl ink.em c.com ) ◆ HBA driver r evision listed in the EMC Suppor [...]
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7-4 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists Prereq uisites ◆ Y ou must have a host th at is • Running an operating system that can support the Navispher e Manage r 6.X browser-based client . For an up- to-date list o f such operat ing systems, refer to th e Navisphere Man ager 6.[...]
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P ow erPath Configur a tions f or Windows 7-5 Windows Installation Che cklists Documentation Each checklist refers to some or al l of the documents lis ted below . W e recommend that you lo ad these documents o n your service laptop. ◆ Documenta tion that ships wi th the HBA or NIC and HBA or NIC driver . The HBA doc umentation is also availa ble[...]
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7-6 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists ◆ EMC Rails and Enclosures Field In stallation Guide (P/N 300 -001-799) ◆ EMC Rails and Enclosures Installation Guide for 1 9-Inch NEMA Cabine ts (P/N 014 003082) - for SP S installati on only ◆ EMC CX3 00 2-Gigab it Disk Processor En[...]
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P ow erPath Checklist — Ne w Wind ows S er ver and New Stor ag e System 7-7 Windows Installation Che cklists P o werPath Chec klist — New W indows Ser ver and N e w Storage System T asks hig hlighted w ith grey in th e checklist should be completed befor e th e service pr ov ider arrives. Ta s k With Access Logix Reference Docum ent 1 Server In[...]
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7-8 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists 5 Server Inst all Host Ag ent or Server Utility ❑ Install the N avisphere Host Age nt or Navisphere Ser ver Utility and the Navisphere CLI. CX-Seri es Ser v er Software f o r Windows installation gui de ❑ For a CX500i storage syst em Re[...]
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P ow erPath Checklist — Ne w Wind ows S er ver and New Stor ag e System 7-9 Windows Installation Che cklists 10 S torag e Syst em Initialize and inst all soft ware enab ler s ❑ Install the N avisphere Initializati on Utility on a host on the same subnet as the storage- system managemen t por ts. Storage-system setup guides insta llation guide ?[...]
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7-10 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists 13 Se r ver With CX500i Sto rage Syst em Conf igur e ser ver iSCSI initiator ports For NI Cs ❑ Use Microsoft i SCSI Software Initiator o n the ser ver to confi gure the iSCSI initi ators for each NIC po r t. Storage-system setup guide F [...]
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P ow erPath Checklist — Ne w Wind ows S er ver and New Stor ag e System 7-11 Windows Installation Che cklists 19 S torag e Syst em Conf ig ur e ❑ Use Navisphe re Manager to s et general storag e-system pro per ties. Na vi sphere Manager administ r ator’s guide and online h elp ❑ Use Navisphe re Manager to c reate RAID Groups, bind L UNs, cr[...]
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7-12 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists 22 S erve r With CX500i Sto rage Syst em Conf ig ure optio nal CHAP secur ity If you configured CHAP s ecurity for the storage system , you must c onfigure it for the ser ver’ s iSCSI ini tiators. For NIC Initia tors ❑ Use Navisphere M[...]
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P ow erPath Checklist — Ne w Wind ows S er ver and New Stor ag e System 7-13 Windows Installation Che cklists Y ou ar e now r eady to set up any opt ional softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 25 Ser ver T est PowerPath with a lic ense key (co nt. ) ❑ Identify the HBA or NIC sendi ng I/O to LUN by viewing the o[...]
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7-14 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists P o werPath Chec klist — Ne w Windo ws Ser ve r and Existing Storage System W ithout Boot Disk This checklist is for an existing storag e system that will not contain a W indow s Server 2003 or W indows 2000 b oot disk. I f you wan t the[...]
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P owerP ath Ch eckli st — New W indows Server and Existing Storage System Without Boot Disk 7-15 Windows Installation Che cklists 3 Server Set HB A driv er proper t ies ❑ Set the HBA dri ver parameters to the values required f or CLARii ON. CA UTION Using imp rope r settings ca n cause erratic failover behavior , such as grea tly increased I/O [...]
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7-16 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists 6 Server Install admsnap and/ or admh ost ❑ If the ser ver will be a Sn apView production or secondar y hos t, install the ad msnap utility . N/A CX-Series Server Software f o r Windows installation gui de or SnapView installation guide [...]
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P owerP ath Ch eckli st — New W indows Server and Existing Storage System Without Boot Disk 7-17 Windows Installation Che cklists 9S e r v e r Cab le to Fibre Channel swi t ch e s, netw ork, or stor age- syste m data por t s ( cont .) For a 2-Gbit switch - One of the f o llowing: • The left LED i s green and the right LED is off, which indicate[...]
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7-18 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists 11 Fibr e Channe l Switches Zone add itional pat hs For a Fibre Channe l SAN ❑ Zone the Fibre C hannel switches to provide a path from each HBA por t (host in itiator) to the appropri ate SPs. For a F ibre Chan nel SAN ❑ Zone the Fi br[...]
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P owerP ath Ch eckli st — New W indows Server and Existing Storage System Without Boot Disk 7-19 Windows Installation Che cklists 13 CX-Seri es or FC 4700-S eries Stor age Syst em Set prop erties f or Pow e r P a t h ❑ Use Navisphere Manager’s Fai l ov er S e t up W iz a rd (selec ted from the T ools menu on the toolbar) to s et the following[...]
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7-20 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists 14 FC4500 S tor age System Set prop erties f or Pow e r P a t h ❑ Connect a c omputer to the se rial por t on the st orage syst em. ❑ Connect a comp uter to the s erial por t on the storage system Storage-system setup guide ❑ F rom t[...]
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P owerP ath Ch eckli st — New W indows Server and Existing Storage System Without Boot Disk 7-21 Windows Installation Che cklists 16 Stor age Syst em Co nfigure ❑ If the ser ver will use an e x isting Storage Group, use Navisphere Manager to connect the ser ver to the Storage Group. Navisphere M anager administ r ator’s guide and online h elp[...]
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7-22 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists 16 Stor age Syst em Co nfigure (c ont.) For an FC4500 st orage system ❑ Disconnec t the computer fr om the serial por t on the s torage syste m. For an FC4500 storage syst em ❑ Disconnect the computer from the ser ial por t on th e sto[...]
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P owerP ath Ch eckli st — New W indows Server and Existing Storage System Without Boot Disk 7-23 Windows Installation Che cklists 19 Server Mak e LUN s ava il a bl e to Windows ❑ Prepare a ny new LUNs to rec eive data by creating par ti tions on them. ❑ Prepare any n ew LUNs to receive data by creating pa r titions on them. Host conne ctivity[...]
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7-24 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists Y ou ar e now r eady to set up any opti onal softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 21 Server Te s t P o w e r P a t h wit h a license key (co nt.) ❑ View the output of the pow ermt display dev= x every=2[...]
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P ow er P at h Checklist — New Windows Ser v er and Existing Storage System With Boot Disk 7-25 Windows Installation Che cklists P o werPath Chec klist — Ne w Windo ws Ser ve r and Existing Storage System With Boot Disk This checklist is for an existing storag e system that will con tain a W indow s Server 2003 or W i ndo ws 2000 boot disk . If[...]
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7-26 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists 4 Server Cab le to Fibre Channel swi t ch e s, netw ork, or stor age- syste m dat a po r ts For SAN wit h CX200, CX300 , CX400, CX500, CX600, or CX700 storag e systems ❑ Cable the HBA por ts to th e Fibre Channel switch connected to th e[...]
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P ow er P at h Checklist — New Windows Ser v er and Existing Storage System With Boot Disk 7-27 Windows Installation Che cklists 4 Server Cab le to Fibre Channel swi t ch e s, netw ork, or stor age- syste m data por t s ( cont .) For direct attach with C X200, CX300, CX400, CX500, CX600, or CX700 stor age systems ❑ Cable the ser ver to the stor[...]
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7-28 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists 5 St orage Sy stem Co nfigure (c ont.) ❑ Reboot the ser ver so Windows Ser v e r 2003 or Windows 2000 recognizes the L UNs. Now the LUNs i n the Storage Group look like any other disks in the ser ver . ❑ Reboot t he server so Windows S[...]
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P ow er P at h Checklist — New Windows Ser v er and Existing Storage System With Boot Disk 7-29 Windows Installation Che cklists 12 Server Set HB A driv er proper t ies ❑ Reinstall H BA driver . ❑ Reinstall HBA dr iver . HBA documentation (see URL on 7-5) ❑ Set the HBA dri ver parameters to the values required f or CLARii ON. CA UTION Using[...]
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7-30 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists 13 Stor age Syst em Set prop erties f or Pow e r P a t h (cont.) For an FC4500 st orage system ❑ Connect a c omputer to the se rial por t on the st orage syst em. For an FC4500 storage syst em ❑ Connect a comp uter to the s erial por t[...]
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P ow er P at h Checklist — New Windows Ser v er and Existing Storage System With Boot Disk 7-31 Windows Installation Che cklists 14 Server Install P ow erP ath ❑ Install P owerPath. ❑ Install P owerP ath . P owerP ath releas e notes and P owerPath f or Windows installation and administ rator’ s guide ❑ Reboot the ser ver to complete the i[...]
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7-32 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists 15 Fibr e Channe l Switches Zone addi ti ona l pa ths (con t.) ❑ Checkpoint - Us e one of the f ol lowing wa y s to verify that P owerP ath sees all the pa ths to the LUNs: • P owerP ath Administrator ( Start > Programs > EMC >[...]
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P ow er P at h Checklist — New Windows Ser v er and Existing Storage System With Boot Disk 7-33 Windows Installation Che cklists 16 Server (d irec t attach only) Cable addi ti onal pat hs ❑ For a direct attach confi guration, cable any additional H BA por ts to SP por ts. ❑ For a direct attach configuration, cable any additional HBA por ts t [...]
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7-34 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists 19 Serv er Install admsnap and/ or admh ost ❑ If the ser ver will be a Sn apView production or secondar y hos t, install the ad msnap utility . N/A C X-Series Ser ver Software f o r Windows installation gui de ❑ If the ser ver has LUNs[...]
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P ow er P at h Checklist — New Windows Ser v er and Existing Storage System With Boot Disk 7-35 Windows Installation Che cklists 23 Server Te s t P o w e r P a t h wit h a license key If you have a P owerP ath license k ey If your P owerPath license ke y is not register ed, the load bal ancing policy i s restr icted to basic failov er . ❑ View [...]
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7-36 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists Y ou ar e now r eady to set up any opti onal softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 23 Server Te s t P o w e r P a t h wit h a license key (co nt.) ❑ If you did not follow the abov e steps exactly and cau[...]
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P ow er Path C hecklist — Existing Windo ws Ser ver and New Stor ag e System 7-37 Windows Installation Che cklists P o werPath Chec klist — Existing Windo ws Ser ver and Ne w Storage System T asks hig hlighted w ith grey in th e checklist should be performed befor e th e service pr ovider arrives, except for the r emoval of A TF or CDE, which y[...]
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7-38 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists Ta s k With Access L ogix Reference Docum ent 1 Server Remove A TF or CDE ❑ If A TF or CDE is i nstalled, then before cont inuing either remove it yourself (see cau tion before this checklist) or arrange to hav e EM C Professional Servic[...]
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P ow er Path C hecklist — Existing Windo ws Ser ver and New Stor ag e System 7-39 Windows Installation Che cklists 5 Server Install P ow erP ath ❑ Install P owerPath. P owerP ath release notes and P owerPath f or Windows installation and administ rator’ s guide ❑ Reboot the ser v er to complete the installati on of P owerPath. Contrar y t o[...]
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7-40 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists 9 CX300, C X500, or CX700 S torag e System Cable to d ata ports to Fibr e Channel s witch or s erv er HBA ports ❑ Ca bl e storage-s ystem data p or ts either to the Fibr e Channel s wi tch connected to the server H BA por ts or d irectly[...]
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P ow er Path C hecklist — Existing Windo ws Ser ver and New Stor ag e System 7-41 Windows Installation Che cklists 14 Stor age Syst em Set Pr oper ties for Pow e r P a t h ❑ Use the following Navisphere CLI c ommands to set the following defaul t storage-s ystem proper ties : navicli -h hostname systemtyp e -config 3 navicli -h hostname failove[...]
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7-42 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists 17 Stor age Syst em Co nfigure ❑ Use Navisphere Manag er to se t general storage-s ystem proper ties. Navisphere M anager administ r ator’s guide and online h elp ❑ Use Navisphere Manag er to create R AID Groups, bind LU Ns, create S[...]
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P ow er Path C hecklist — Existing Windo ws Ser ver and New Stor ag e System 7-43 Windows Installation Che cklists 20 Server Wit h CX500i Stor age System Co nfigure optional CHAP secu rity for new iSCSI HBA or NIC initiators For iSCSI HBA Initiators ❑ Use QLog ic SANsurfer to configure initiator CHAP on the HBA ini tiators. ❑ Use Navisphere M[...]
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7-44 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists Y ou ar e now r eady to set up any opti onal softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 22 Serv er Te s t P o w e r P a t h wit h a li cens e key (cont.) ❑ If you did not follow the abov e steps exactly and c[...]
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P ow e rP ath Checklist — Existing Windows Ser ver and Existing Storage System 7-45 Windows Installation Che cklists P o werPath Chec klist — Existing Windo ws Ser ver and E xisting Storage System This checklist assumes that the exi sting W indows server and existing storage system ar e already connected in a Fibr e Ch annel SAN, iSCSI network,[...]
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7-46 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists The W ithout Access Logix colu mn does not apply to CX300, CX5 00, CX500i , and CX700 stor age systems b eca use they s h ip from the factory with the Access L ogix enabler installed. Ta s k With Access L ogix Without Acc ess Logix Referen[...]
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P ow e rP ath Checklist — Existing Windows Ser ver and Existing Storage System 7-47 Windows Installation Che cklists 5 Server with CX500i stor age syste m For a dditio nal N ICs ❑ Download and instal l Microsoft iSCSI Software Initiator. N/A Microsoft docume ntation ❑ Use the appro priate Mi crosoft network tool (f or example, Start > Sett[...]
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7-48 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists 7 CX-Series or FC 4700-S eries Stor age Syst em Set prop erties f or Pow e r P a t h For new or replacement HBAs ❑ Use the following Navisphere CL I command to determ ine the def a ult storag e-system type: navicli -h hostname systemtyp [...]
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P ow e rP ath Checklist — Existing Windows Ser ver and Existing Storage System 7-49 Windows Installation Che cklists 7 CX-Series or FC 4700-S eries Stor age Syst em Set prop erties f or Pow e r P a t h (cont.) For existing HB As An e x isting HBA is one that i s register ed with the sto rage system. ❑ Use Navisphere Manager’s Fai l ov er S e [...]
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7-50 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists 8 FC450 0 Stor age System Set prop erties f or Pow e r P a t h (cont.) ❑ F rom t he computer connec ted to the storage sys tem’ s ser ial por t, use the following Navisphere CLI commands to set the f ollowing def a ult storag e-system [...]
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P ow e rP ath Checklist — Existing Windows Ser ver and Existing Storage System 7-51 Windows Installation Che cklists 9S e r v e r Install P ow erP ath ❑ Install P owerPath. ❑ Install P owerP ath . P owerP ath releas e notes and P owerPath f or Windows installation and administ rator’ s guide ❑ Reboot the ser ver to complete the installati[...]
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7-52 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists 10 Server Cable addi ti onal HB As to r NICs to Fi bre Cha nnel swi t ch e s, netw ork, or stor age- syste m dat a po r ts For any storage syst em except a CX500i Cable any additional HBA por ts to the Fibre Chann el s witc h connected to [...]
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P ow e rP ath Checklist — Existing Windows Ser ver and Existing Storage System 7-53 Windows Installation Che cklists 10 Server Cable addi ti onal HB As to r NICs to Fi bre Cha nnel swi t ch e s, netw ork, or stor age- syste m data por t s ( cont .) ❑ Checkpoint - F o r a network connection wi th the ser ver , verify the storage-s ystem connec t[...]
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7-54 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists 14 CX500i St orag e System Co nfigure opti on al stor age- syste m CHAP secur ity If CHAP secur ity is co nfigured for the storage-system SP por t con nected to a new NIC or HBA initi ator , the new initiator must use CHAP . If y ou want a[...]
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P ow e rP ath Checklist — Existing Windows Ser ver and Existing Storage System 7-55 Windows Installation Che cklists 16 Server Mak e LUN s ava il a bl e to additi onal HB As ❑ Use Navisphere Manager to disconnect a nd then reconne ct the ser ver and its Storage Grou p . N/A Na v isphere Manager administ r ator’s guide and online h elp ❑ Res[...]
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7-56 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists 17 Server Te s t P o w e r P a t h wit h a license key (co nt.) ❑ View the output of the pow ermt display dev= x every=2 command, and verif y that • The state of the uncabled path(s) become s “dead. ” • I/O continues to the remai[...]
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DMP Con f igurations for Windows 7-57 Windows Installation Che cklists DMP Conf igura tions f or Window s Read t his sec tion if you ar e inst alling a W indows 2 000 VERIT AS DMP config uration with a n ew server and a new storage system. A new server an d a new stora ge system ar e define d as foll ows: new server - A server runni ng W indows 200[...]
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7-58 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists Prereq uisites ◆ A ll switches mus t be installed. ◆ Stor age syst ems must be set up, ini tializ ed (if r equir ed), a nd connected to switches, and any optional storage-system software (Access Logix, SnapV iew , SAN Copy , Mirr orV i[...]
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DMP Con f igurations for Windows 7-59 Windows Installation Che cklists Documentation Each checklist refers to some or al l of the documents lis ted below . W e recommend that you lo ad these documents on yo ur service laptop before starting the instal lation. ◆ Documentatio n that ships with the HBA an d HBA driver . This do cumentati on is also [...]
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7-60 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists DMP Checklist — New W indows Ser ver and Ne w Storage System T asks hig hlighted w ith grey in th e checklist should be completed befor e th e service pr ov ider arrives. Ta s k With Access Lo gix Reference Docum ent 1 Server Ins tall HB[...]
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DMP Checklist — New Windo w s Server and New S torage Sys tem 7-61 Windows Installation Che cklists 6S w i t c h Zone s witc hes fo r o n e p a th fr om se rver to storage sy stem For a SAN ❑ Zone switches so that only one pat h e x ists between a ser ver and the storage system. This provides a pa th from one h ost initiator (HBA por t) to only[...]
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7-62 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists 12 Swi tch Zone s witc hes ad diti onal p aths fr om se rver to storage sy stem For a SAN ❑ Zone switches so that all desir ed paths exists between a ser ver and the storage system. Y ou w ill need to kn ow the WWPN of the host ini tiato[...]
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DMP Checklist — New Windo w s Server and New S torage Sys tem 7-63 Windows Installation Che cklists Y ou ar e now r eady to set up any opti onal softwar e, such as SnapV iew or MirrorV i ew , on the storag e system . 17 Windows Se rv er 2003 Server Insta ll optio nal CLARii ON VSS pro vider ❑ If you w ant appli cations to access SnapView functi[...]
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7-64 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Windows Installation Checklists Using Windows DMP When you use W indo ws 2000 DMP for CLARiiON , you need to take into account the f ollowing beha viors for LUNs under DMP managem ent: ◆ After W indows 2000 r eboots, one SP owns all the LUNs. If you want th e other SP [...]
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Custom er Suppor t A-1 A nvisible Body T ag This appendix reviews the EMC process for detectin g and resolving software problems, and provides essenti al questions tha t you shoul d answer before co ntacting the EMC Customer Support Center . This appendix covers the f ollowing topics: ◆ Overview of Detecting and Resolving Pro bl ems .............[...]
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A-2 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Customer Support Ov er view o f Detecting and Resolving P r oblems EMC software pr oducts are s up ported dir ectly by the EMC Customer Support Center in the United States . EMC uses th e following process to resolve custo mer problems with its software products (Figure A[...]
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Tr oublesho oting the Problem A-3 Customer Su pport T ro ubleshooting the Proble m Please perform the r e levant diagnostic steps befor e you contact the EMC Customer Support Center: 1. Read the d ocu ment ation caref ully . 2. Reconstruct the events leading up to th e pr oblem and describe them in writin g. 3. Run some te st cases to reproduce the[...]
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A-4 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Customer Support Bef ore Calling the Customer Suppor t Center Have the follo wing inf ormation a vailable before calling th e Customer Support Center or your support r epresentative (if one has been assig ned to you) : ❑ Y our co mpany name ❑ Yo u r n a m e ❑ Y our [...]
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Docu menting the P roblem A-5 Customer Su pport Documenting the Pr oblem If the EMC Customer S upport Center req ues ts information r eg arding the problem, please document it com pletely , making sure to include the follow ing info rmation: ❑ Y our company name and a ddress ❑ Yo u r n a m e ❑ Y our telephone number ❑ The importance of the [...]
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A-6 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Customer Support Reporting a New Pr oblem For a new problem, please provide the following i nformation: ❑ Release level of the softw are that you are running ❑ Software installation para meters ❑ Host type on which you ar e running ❑ Operating system yo u are runn[...]
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Sending P roblem Docume ntation A-7 Customer Su pport Sending Problem Documentatio n Use on e of the fo llowing m ethods to s end do cumenta tion o f the problem to the EMC Cus tomer Support Center: ◆ E-mail ◆ FT P ◆ U.S. mail to the f ollowing address: EMC Customer Support Center 171 Sou th Str eet Hopkinto n, MA 01748-9 103 If the problem w[...]
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A-8 EMC Installa tion Ro admap for CX-Ser ies and FC-Ser ies Storage Syste ms Customer Support[...]