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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Eminent EM6250HD, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Eminent EM6250HD should contain:
- informations concerning technical data of Eminent EM6250HD
- name of the manufacturer and a year of construction of the Eminent EM6250HD item
- rules of operation, control and maintenance of the Eminent EM6250HD item
- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Eminent EM6250HD alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Eminent EM6250HD, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Eminent service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Eminent EM6250HD.
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Table of contents for the manual
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Page 1
EM6250HD Easy Pro View HD IP Camera[...]
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Page 2
2 | ENGLISH EM6250HD – Ea sy pro vie w HD IP camera Table of contents 1.0 Introduction ....... ...... ...... ...... ...... ...... ...... ...... ....... ...... ...... ...... ...... ...... ...... ...... ...... ... 4 1.1 Packaging contents ...... ...... ...... ...... ...... ...... ....... ...... ...... ...... ...... ...... ...... ...... ...... 4 1.2[...]
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Page 3
3 | ENGLISH 4.10 SD-Card P layback ...... ...... ...... ...... ...... ....... ...... ...... ...... ...... ...... ...... ...... ...... .... 49 4.11 Local Sear ch ........... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... .. 51 4.12 Infor mation ....... ...... ...... ...... ...... ...... ...... .....[...]
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Page 4
4 | ENGLISH 1.0 Introduction Congratulations w ith the purcha se of this high-q uality Eminent pro duct ! This product has undergone extensive testing b y Eminent’s te chnical exp erts. Should you experience any problems w ith this product, yo u are covered by a five-y ear Eminent warranty. Plea se keep this manual and the receipt in a safe pla c[...]
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Page 5
5 | ENGLISH 3. Ethernet indica tion LED (blue) – this LED is to ind icate if the Ethernet link i s ok and packet traffic is sending/rece iving. When the Ethernet cable is conn ected, the LED is on. When there is pa cket sending /receiving, the LED is blinking blue light . 4. SD card indication L ED(yellow ) – this LED is to indi cate the statu [...]
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Page 6
6 | ENGLISH 4. Reset button – thi s is the button to reset the EM 6250HD to de fault factory settings. You need to use a small stick like pencil or tooth stick to pr ess the re set button for more than 3 se conds to enable th e reset function . Usually w hen you forgot the administrator a ccount, you w ill probably nee d to do this reset a ction [...]
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Page 7
7 | ENGLISH 2.2 Connecting the camera to your ne twork using a network cab le We advise to con nect the ca mera first with a ne twork cable . Once the camera works correctly, you can use your w ireless network. 1. Connect the ca mera to a pow er outlet using the supplied pow er adapter. 2. Connect the ca mera to your rou ter or swit ch using the su[...]
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Page 8
8 | ENGLISH 2.3 Which App should I install? Choose the righ t App for your preferen ces/device Feature Description Easy Pro View Easy Pro View HD Easy Pro View Platform Support device iPhone/iPod iPad only Android CAMID/Password ID/Password Access YES YES YES Remote Live viewing Remote Live video viewing YES YES YES Video Recording & Playback V[...]
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Page 9
9 | ENGLISH 2.5 Installing the Easy P ro View App on an Ap ple device Before you can vie w the video of the camera, you need to dow nload and install the app “Easy Pro View” from the “App Store”. 1. Down load and install the app “ Easy Pro View ”* from the “App Store”. 2. Open Easy Pro View. 3. Select the “+” but ton to add the [...]
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Page 10
10 | ENGLISH *For iPad download and install Easy Pro Vie w HD this add s the possibility to view more IP-Cam s in one screen and the scree n is adjusted to u se in land scape mode. Click to select trig ger source for alar m notification (se ction 4.5) Switch ON/OFF to save admin passw ord Switch ON/OFF for dynamic icon upda te[...]
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Page 11
11 | ENGLISH 2.6 Installing the software and camera on a PC or notebook (W indows). Before you can vie w the video of the camera, you need to instal l the softw are” Easy Pro View” fro m the CD-ROM. 1. Insert the CD in the CD-ROM . 2. If auto-run is enab led the Wizard should start. 3. Run the wiz ard to install the appl ication Easy Pro View/P[...]
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Page 12
12 | ENGLISH 8. Camera name: Enter a descrip tion of the ca mera (exa mple: front door ) 9. CamID: Enter the ID provided on the ID/Pas sword card. 10. Password : Enter the 4 digit pas sword pro vided on the ID/Pa sswor d card. 11. Select “OK” to ad d the camera. With the toolbar you can select how and the amount of video feeds you w ould like t[...]
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Page 13
13 | ENGLISH 2.7.2 Connectin g to Wi-Fi us ing the PC ( windows). 1. Ensure the ca mera is conne cted to the netw ork with a Ethe rnet cable . 2. Install the softw are on the CD- ROM 3. Start “Easy Pro View” 4. Right click on “ca mera ID” in the auto search l ist and click “w eb configure ” 5. Login with userna me: (default “a dmin”[...]
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14 | ENGLISH 6. Connect the pow er supply into the wall socket and connect the power tip to the camera. 3.0 Viewing images You can view the images both on your co mputer and on your s martphone screen, as we ex plain in the sections below . Optionally, you can install the supplied softw are so you can find the ca mera directly with your computer an[...]
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Page 15
15 | ENGLISH 4.0 Easy Pro View for iPhon e/iPad/A ndroid 4.1 The Layout of Easy P ro View iPhone, iPod, Andro id Layout Add new IP Camera Arrange the order of IP cameras Get camera information and settings Playback the recorded videos Camera List Search for Loca l IP cameras Easy Pro View software 10000000 1234[...]
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16 | ENGLISH iPad Layout 4.2 See the l ive video Add new IP Camera Playback the recorded video s Camera List Search for Loca l IP cameras Easy Pro View software information Get camera information and settings Arrange the order of IP cameras[...]
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Page 17
17 | ENGLISH 1. Select “camera Li st” 2. Select the ca mera you w ish to view. iPhone, iPod, Andro id iPad Press to disconnect the live video Live video Video stream information Take a snapshot Start/stop recording (turns red while recording Enable/disable Speaker Trigger alar m Video stream information Press to disconnect the live video Live v[...]
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Page 18
18 | ENGLISH 4.3 Delete camera Slide the ca mera you wish to dele te fro m right to left, the dele te butto n will appear . Press the button to delete the ca mera from the lis t.[...]
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19 | ENGLISH 4.4 Camera ad justment Press the blue icon a s show n in above picture. Below menu w ill appear. Press to configure the camera settings Switch ON/OFF for dynamic icon upda te Switch ON/OFF for saving admin passw ord[...]
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20 | ENGLISH 4.5 Alarm not ification Select “Alar m Notification” If prompted en ter username and password (By default usern ame “admin” password “empty”).[...]
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21 | ENGLISH[...]
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22 | ENGLISH Select the trigger source and click update. If the alarm is trigg ered you w ill receive an alar m notification. As show n in below picture, press view to view the l ive strea m including pre-recording bu ffer (if SD- card is installed). The temperature feature can on ly be used w ith Push Noti fication it’s not pos sible to use it a[...]
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Page 23
23 | ENGLISH 4.6 Stream set tings This option allow s you to set the bandw idth and quality of the live stre am of your mobile connec tion. In most ca ses the bandw idth of your mobile phone w ill be lower in comparison to y our home intern et connection. In some case s we advise you to change these value s. For ex ample your teleco m provider char[...]
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24 | ENGLISH[...]
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Page 25
25 | ENGLISH 1. You can adjust the bandwid th from 32Kbps to 2M bps. 2. You can choose to adjust resolu tion and fra me rate manually or switch to Auto (recommended) 3. Change the resolu tion (manual) 4. Change fra me rate (manual) 5. Enable/disable the microphone. 4.7 Video se ttings[...]
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Page 26
26 | ENGLISH 4.7.1 Video[...]
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Page 27
27 | ENGLISH Video Colour: Use r can set the vid eo colour: Colour ed or black and white. Brightness: Control the brightness of the camera vid eo from 1(dark ) ~ 10(Bright) l evel. Sharpness: Cont rol the level of sh arpness and cle arness of the im age. Low Light Sensiti vity: The level o f the camera s enses the lo w light condition. Place: You c[...]
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Page 28
28 | ENGLISH 4.7.3 Night mo de control Configure how the Night mode i s controlled. Control the behavio r of the LEDs on the front of the camera (On/O ff) The level of motion sensitivity[...]
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Page 29
29 | ENGLISH Night mode by schedule. Night mode by manual.[...]
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Page 30
30 | ENGLISH 4.7.4 Camera info View camera in formation.[...]
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Page 31
31 | ENGLISH 4.8 Camera Se ttings[...]
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32 | ENGLISH 4.8.1 Informatio n View camera in formation (differ ent informa tion as described in section 4.7.4)[...]
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Page 33
33 | ENGLISH 4.8.2 Network[...]
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34 | ENGLISH You can select i f the camera w ill use a Dyna mic (DHCP) IP addr ess o r a Static IP address (default setting is DHC P).[...]
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Page 35
35 | ENGLISH Switch on to enable Wi-Fi function[...]
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Page 36
36 | ENGLISH Select the Wi-Fi network you wish to connect to . If necessary enter the encryption key of the Wi-Fi networ k[...]
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Page 37
37 | ENGLISH In some special situations, yo ur networ k environment only prov ides PPPoE connection (AD SL service), there is no NAT/rou ter available. You will then need to set the PPPoE sett ings. For more in formation see section 5.3.3[...]
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Page 38
38 | ENGLISH 4.8.3 Schedule Email alarm[...]
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Page 39
39 | ENGLISH Switch on to enable E-mail alarm function Select motion sen sitivity and e-mail trigger source Switch on to enable E-mail sending Fill in email recipie nts[...]
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Page 40
40 | ENGLISH Switch off if yo u want to enter a SMTP serve r manually.[...]
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Page 41
41 | ENGLISH Speaker alarm Select speaker a larm trigger and how many alarm loop ti mes. Press Alar m test to test alarm.[...]
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Page 42
42 | ENGLISH SD-Card Switch ON and se lect the type of recording alway s/scheduled Select circular or stop recording if disk (SD-Card) space is full[...]
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Page 43
43 | ENGLISH Scheduling[...]
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44 | ENGLISH Select the trigger source: E mail alarm, Speaker alar m, SD-Car d record[...]
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45 | ENGLISH Select the ti me period[...]
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Page 46
46 | ENGLISH 4.9 Admin The Admin menu provides the po ssibility to change Syste m date/tim e, Upgrade Firmware or reboot device re motely.[...]
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47 | ENGLISH 4.9.1 Date/time Select the ti me zone and pres s update. The IP-Ca mera will reset.[...]
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48 | ENGLISH 4.9.2 Upgrade Upgrade This function is no t available plea se view section 5.6.4 4.9.3 Reboot[...]
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Page 49
49 | ENGLISH 4.10 SD-Card Playba ck SD-Card Playba ck[...]
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Page 50
50 | ENGLISH Press to view recorded files fro m SD-Card Select the date and time of the re corded vide o you wish to play[...]
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Page 51
51 | ENGLISH 4.11 Local Search Use this option to scan your intern al-netw ork for available Ea sy Pro View IP camera’s.[...]
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Page 52
52 | ENGLISH Select the ca mera from the lis t to add it to the camera list. You need to give a na me to the camera and enter the passwo rd to complete the installation of the camera.[...]
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Page 53
53 | ENGLISH 4.12 Information[...]
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Page 54
54 | ENGLISH 5.0 The webpage of the ca mera The Eminent ca mera is also an IP camera w ith its own w ebpage. This mea ns you can login to the we bpage by using the camera’s IP Address. Use the follow ing steps to login to the we bpage and change any of the ca mera settings . 5.1 Login to the webpag e 1. Double click the ‘Easy Pro View ’ short[...]
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Page 55
55 | ENGLISH 5.2 Information The first page of the web con figuration of the EM6 250HD is the information page . You can see the model name/fir mware version, CAM ID, registration status, netw ork type and current video settings( band width, re solution) in this pag e. The EM6250H D can be view ed remotely by the Ea sy Pro View software or App only[...]
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Page 56
56 | ENGLISH If the Ethernet cable is unplugged , the EM62 50HD w ill lose connection. But a s soon as the Ethernet cable is plugged in again, the EM6250HD will obtain a ne w IP address immediately. If the netw ork environment does not suppo rt DHCP fun ction, you will need to set the networ k settings of the EM625 0HD manually. Please fill in all [...]
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Page 57
57 | ENGLISH 5.3.2 Wi-Fi security You can use the wireless connec tion to connec t the EM6250H D to the netw ork. If your networ k environment has a 802.11 b/g/n router or AP running , you can clic k the “Enable Wi-Fi function” button to enable the w ireless connection . In order to use the wireless netw ork, you nee d to fill in the following [...]
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Page 58
58 | ENGLISH You can click the “ Wi-Fi test” but ton to check if the EM625 0HD can con nect to the wireless netw ork for these setting s. You w ill need to unplug the Ethernet cable to enable the wir eless connection after the “ Wi-Fi test” is suc cessful. You can click the “ Wi-Fi scan” button to scan for all the available a ccess poin[...]
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Page 59
59 | ENGLISH 5.3.3 A dvanced In some special situation, your netw ork environment only provide s PPPoE conn ection (ADSL service), there is no NAT /router ava ilable. You will then need to set the PPPoE settings in the “Adva nced Netw ork” page. Only the PPPoE userna me and pas sword are needed to let PPPoE w ork. After the “Save & Apply?[...]
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Page 60
60 | ENGLISH 5.4 Video The Video menu allows you to configure the Vide o setting s of the EM6 250HD such as Resolution, Fra me rate, Day & Night, Flip i mage, Brightnes s ,Sharpne ss, Video Colour, Indoor or ou tdoor image q uality, Mobile s tream. 5.4.1 Video Dis play This page allow s you to view the video display and control the Da y & N[...]
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Page 61
61 | ENGLISH 5.4.2 Video Set tings The EM6250H D is designed to pro vide high qua lity video for view ing fro m Easy Pro View softw are. In this page, you can modify so me settings related to the vid eo viewin g: 1. Password (play video) – this i s the passwo rd needed for view ing the video fro m the Easy Pro View software (provided on ID/Passwo[...]
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Page 62
62 | ENGLISH “Internet speed” , the syste m will need to degrad e the video motion or image quality. This sele ction will decide if the user w ant to main tain the “video motion” or “image quality” w hen the intern et speed is no t good enough. 7. Brightness – the brightness of the video, low er value means darker display. 8. Sharpnes[...]
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Page 63
63 | ENGLISH 5.4.3 Mobile V ideo settings The EM6250H D is able to be view ed from a 3G mobile phone , please do wnload “Easy Pro View”/”Easy Pro View HD ” software from App Store for iPhon e/iPad and “Ea sy Pro View” fro m Android Marke t for Android Mob iles and pad s.. The audio, video frame rate, re solution and bandw idth for 3G mo[...]
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Page 64
64 | ENGLISH 5.4.4 Night mo de Control The EM6250H D is able to w ork both in day time and nigh t time. There is an IR LED that can let the EM6250HD see the objects in the night. This night mode control page is to control w hen the time the IR LED w ill be on. There are three w ays to control the night mode (IR L ED) : 1. Automatic day and night mo[...]
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Page 65
65 | ENGLISH 5.5.1 E-mail/FT P alarm The EM6250H D provides the E mail/ftp func tion, you can en able or sched ule the Email/ftp ability in this page, the EM6250 HD will then send out an email with a jpeg picture attached in the email an d/or send out the jpeg picture file to a ftp serv er. The related settings are ex plained below: 1. Email/FTP tr[...]
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Page 66
66 | ENGLISH For the email mes sage to wo rk, a SMTP serv er is required . Click the “a dvanced” button will display the SMTP server setting s page. A default SM TP ser ver is provided, so that the user do es not need to use a spe cific SMTP serve r. But, anyw ay, the user could also specify hi s own SMTP server. 1. SMTP server – thi s is the[...]
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Page 67
67 | ENGLISH Note: Sound sen sor is only avai lable in the App. 5.5.2 Speaker A larm The EM6250H D provides spea ker alarm function , a PIR or video motion detec tion could trigger the speaker alar m. The duration of the alar m could also be set. The related settings are ex plained below: 1. Speaker alarm trigge r– select the trigger mode of the [...]
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Page 68
68 | ENGLISH 5.5.3 NA S settings The EM6250H D provides the re cording of the v ideo files into a standard NAS ( Networ k Access Storage ) dev ice. The EM625 0HD connect s to the NAS device using the standard LM X_NS/CIFS/SSN protocols that are the same as the Microso ft Windows netwo rk neighbourho od protocols. This makes the EM6250 HD easily rec[...]
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Page 69
69 | ENGLISH by the “NAS na me”. If the NAS device uses a fix ed IP address( ei ther in the local area netw ork or in the public intern et), the EM625 0HD can conne ct to it by the “NAS IP addre ss”. 4. The “Shared folder name” is the folder in the NAS device tha t will record the video files of the EM62 50HD. 5. The “NAS acce ss acco[...]
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Page 70
70 | ENGLISH[...]
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Page 71
71 | ENGLISH 5.5.4 SD-Card set tings The EM6250H D provides the re cording of the v ideo files into a standard M icro SD- Card. Since this recording is dire ctly to the SD-Card, there i s no netwo rk packets loss problem w hen recording to re mote device thr ough internet . Note : when the EM6250HD is doing SD-Ca rd recording, thi s is counted as o[...]
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Page 72
72 | ENGLISH 5.5.5 Scheduli ng The EM6250H D provides the s cheduling fun ction for the mo tion detection triggered email/ftp sending and /or the NA S recording w ith the individu al parameters set in the . “Email/ftp alar m” settings and the “NAS setting s” page. Totally 12 schedu le list items are allow ed. There is no conflict check for [...]
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Page 73
73 | ENGLISH alarm is detected . There is a five seconds pre-r ecording (only av ailable w hen SD- Card is installed) of the triggered recording to keep the critical momen t recorded. 5. SD-Card Recor d – for each sched uling, if this is selected, either “Continuou s” or “Motion triggere d” or “PIR trigger ed” could be enabled. For ?[...]
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Page 74
74 | ENGLISH password. If the login account is forgotten, you can reset the EM6250HD to the factory default setting s by following the steps in section 5.6.6 and login with the “ad min” account. Please be noticed that this ac count is different fro m the video play passwor d in the “Video settings” pag e. 5.6.2 LED Display Control The EM625[...]
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Page 75
75 | ENGLISH 5.6.3 Date/Ti me The EM6250H D can synchronize the date/ time with the unive rsally av ailable time server (for ex ample time.w indows.com) through N TP protocol. The date/time w ill then be corrected w ith the time serv er anytime wh en the Internet is connected. Users can choose the differen t Time Zone o f their areas to display the[...]
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Page 76
76 | ENGLISH 5.6.4 Upgrade If there is a new firmwar e available for the EM6 250HD, you can upgra de the firmware on this page. A status message ab out the per centage done in the upgr ade procedure is displayed. Plea se note: do not power off the EM6250HD during the upgr ade procedure. After the upgrade pro cedure is finishe d, the syste m will re[...]
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Page 77
77 | ENGLISH 5.6.5 Reboot You can restart the EM6250 HD manually on thi s page. All the connected video viewin g users will be disconne cted.[...]
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Page 78
78 | ENGLISH 5.6.6 Set to factory default For some reason , for ex ample you forgot the w eb login pa ssword, you may want to set the EM6250HD to the factory de fault settings . The only thing you need to do is using a stick to press the “r eset” button on the back of the EM6250H D body for more than 4 seconds and relea se it, do this w hen the[...]
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Page 79
79 | ENGLISH 6.0 Frequently Asked Questions and other related informat ion The latest Freque ntly asked que stions for yo ur product can be found on the support page of your pro duct. Eminent w ill update the se pages frequently to assure you hav e the most recent in formation. Visit www .eminent-online.co m for more infor mation about your prod uc[...]
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Page 80
80 | ENGLISH 8.0 Warning and points of a ttention Due to laws, dire ctives and reg ulations set out by the Europe an parliamen t, some (wire less) devices could be subjec t to limitations concerning it s use in certain European member states. In cer tain European member state s the use of su ch devices could be prohibi ted. Contact your (local) gov[...]
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Page 81
81 | ENGLISH 9.0 Warranty conditions The five-year Eminent warr anty applies to all Eminent produc ts, unless men tioned otherw ise before or during the moment of purcha se. After buying a second -hand Eminent produc t the remaining per iod of war ranty is measured from the moment of purchase by the pr oduct’s initial owner. Eminent w arranty app[...]
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Page 82
82 | ENGLISH 10.0 Declarat ion of Confo rmity Application of Coun cil Directive s: Manufacturer’s Name: Eminent Type of Equip ment: IP Camera Equipment Clas s: Commercial, Ligh t Industrial, Co nsumer PRODUCTNU MBER: EM6250HD Easy Pro View IP HD Camera Conforms to the following standar ds: EN30 0328 V1.7.1 (200 6-10) EN301489-1 V1.9.2 (2011-09 ) [...]