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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Enterasys GatorMIM and GatorStar, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Enterasys GatorMIM and GatorStar one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Enterasys GatorMIM and GatorStar. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Enterasys GatorMIM and GatorStar should contain:
- informations concerning technical data of Enterasys GatorMIM and GatorStar
- name of the manufacturer and a year of construction of the Enterasys GatorMIM and GatorStar item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Enterasys GatorMIM and GatorStar alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Enterasys GatorMIM and GatorStar, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Enterasys service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Enterasys GatorMIM and GatorStar.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Enterasys GatorMIM and GatorStar item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
GatorMIM and Gator Star User’s Guide[...]
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Page 2
[...]
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iii Notice Enterasys Networ ks reserves the righ t to make changes in specifica tio ns and other informa tio n contained in this docum ent without prior notice. Th e reader should in a ll cases consult Enterasys Networks to determine whether a ny such changes have been made. The har dwar e, firmwar e, or softwar e described in this manual is subje [...]
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iv AppleT alk, Apple, Macintosh, and T okenT alk are r egistered tra demarks; and Apple Remote Access and EtherT alk ar e trademarks of Apple Compute r , Inc. SmartBoost is a trademark of American Power Conversion ST is a registered trademark and C++ is a trademark of A T&T Banyan and VINES a re r egistered trademarks o f Banyan Systems, Inc. c[...]
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v ANNEX, ANNEX-II, ANNEX-IIe, ANNEX-3, ANNEX-802.5, MICRO-ANNEX-XL, and MICRO- ANNEX-ELS are trademarks of Xylo gics , Inc. MAXserver and Xy plex are tradem arks of Xyplex, Inc. Restricted Rights Notice (Applicable to licenses to the United States Go vernment only .) 1. Use, duplication, or disclosure by the Government is subject to restrictions as[...]
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vi[...]
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vii Contents Chapter 1 Intr oduction Using the GatorMIM CS/GatorStar GX-M User ’s Guide ........... ................. ........... 1-2 Related Manuals........................ ........... ................. ............ ................ ............ ................ 1-2 Softwar e Conventions .............. ................. ........... .............[...]
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Contents viii[...]
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1-1 Chapter 1 Intr oduction How to use this guide; r elated gui des; so ftware conv entions; g etting h elp W el come to the Gat orMIM CS an d GatorSt ar GX-M User ’s Guide. We h a v e designed this guide to serv e as a reference for using NetSight Element M anager for the GatorMIM CS and the GatorSta r GX-M. The GatorMIM CS and GatorS tar GX-M a[...]
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Page 10
Introductio n 1-2 Using the GatorMIM CS/G atorStar GX-M User’ s Guide Using the GatorMIM CS/GatorStar GX-M User’ s Guide Each chapter in this guide descr ibes one major functionality or a collection of several smaller functional ities of th e Ga torMIM CS and the Ga torStar GX -M. This guide contain s inf o rmation ab out software functions w h[...]
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Page 11
Software Conventions 1-3 Introductio n Software Con ventions Y our NetSight Element Manager’s device user interface contains a nu mber of elements common to most windows and which operate the same regard less of the window in which they appear . A brief description of some of the most common elements appears below . The information pr ovided her [...]
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Introductio n 1-4 Soft war e Co nv entio ns • Double- clicking means to position the mouse pointer over the indicated target, then press and release the mouse butto n two time s in rapid success ion. This is comm only used to acti vate an object’s default o peration, su ch as opening a window fr om an icon. Note that ther e is a distinction mad[...]
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Getting H elp 1-5 Introductio n MA C Address Dis p lays t he m a nufa cturer- set M AC a d dress of the dev i ce int erf ace . This a dd ress is factory-set and cann ot be altered. Using Window Buttons The Cancel button that a ppears at the bot tom of most w indows al lows you to exit a window and term inate any unsaved changes you have made. Y ou [...]
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Page 14
Introductio n 1-6 Getting Help Accessing On-line Documentation The complete suite of documents available for NetSight Eleme nt Manager can be accessed via a menu o ption available fr om the primary windo w menu bar: Help—>Online Docume nts . If you chose to install the documentat ion when you installed NetSight Element Manager, selecting this [...]
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Getting H elp 1-7 Introductio n Send yo u r ques t ion s, com ments, and sug g estio ns rega r ding NetSigh t documentatio n to NetSight T e chn ical Comm u nicatio ns via the follow i ng e- ma il address: Nets i gh t _docs@en t eras y s.com T o locate p r oduct specific information, r efer to th e Entera sys W eb site: http : //ww w .ent e rasys.c[...]
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Introductio n 1-8 Getting Help[...]
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2-1 Chapter 2 The Gator Module Vie w Informatio n displayed in the Mo dule View window; Cha ssis Manag er window; ena b ling an d disabling por t s The Gator Mo dule V iew w indow is the main scr een that immediately informs you of the curr ent configuration of the ports on your Gator Module. Because the Ga tor Module functions as a stand-alon e IM[...]
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The Gator Module V iew 2-2 Viewing Device Informa tion 1. In any map, list, or tree view , click the right mouse button to select th e Gator Module you wish to manag e, and on the r esulting menu, click Manage . Vie wing De vice I nf ormation The Gator Module V iew window ( Figure 2-2 ) provides a graph ic repr esentation of the Gator Module, inclu[...]
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Viewing Device Informati on 2-3 The Gator Module V iew Fr ont P anel Information The section below the main port display provides the following device informatio n: Connection Status This color -coded icon indicates the curr ent state of communication between NetSight Element Manage r and the Gator Mo dule. • Green indicates the Gator Module is r[...]
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The Gator Module V iew 2-4 Viewing Device Informa tion Menu Structure By clicking on vario us areas of the Gator Module’s Mo dule V i ew display , you can access menus with device-, boar d-, and port-level options, as well as utility applicatio ns w hich apply to the devi ce as a wh ole. Figure 2-3 displays the menu structure an d indicates how t[...]
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Viewing Device Informati on 2-5 The Gator Module V iew • I/F Summary displays statistics for the traffic pr ocessed by each network interface on your device; see V i ewing I/F Summary Information , page 2-8 , for details. • Exit closes the Gator M odule V i ew window . In addition to the pr eviously-mentioned selection s, the GatorStar GX-M als[...]
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The Gator Module V iew 2-6 Viewing Device Informa tion Gator Module P ort Status Display The Port Status display varies for each module type. The status conditions for the GatorMIM CS ar e: ON (Green) The port is on-line and fo rwarding packets acro ss the Gator Module fr om on e network segment to an oth er . OFF (Red) The port has been disabled b[...]
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Viewing Device Informati on 2-7 The Gator Module V iew Figure 2- 4. Chassis Manager W indo w Viewing Hardware T ypes Menu option s at several levels provide specific info rma tion abou t the physical characteristics of the G ator Module and its ports. Viewing the Device T ype The Device T ype displays a description of the device being modeled. 1. S[...]
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The Gator Module V iew 2-8 Viewing Device Informa tion Figure 2-6. Samp le M odule T ype Wi ndow Viewing the P ort T y pe Y ou can view a brief description of the ports on your Gator MIM CS via the Port menu; this option is not available for Ga tor Star GX-M ports. 1. Click on the a ppropr iate Po r t to disp lay the P or t menu. 2. Click Descripti[...]
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Viewing Device Informati on 2-9 The Gator Module V iew Figure 2 -8. I/ F Summary W indow The I/F Summary window pr ovides a variety of descriptive information about each interface on your device, as well as statistics which display each interface’s performance. Index The index value assigne d to each interfa ce on the device. Ty p e The type of t[...]
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The Gator Module V iew 2-10 Viewing Device Informa tion 1. In the r ight-m ost menu fie ld, click to se lect the u nit in whi ch you wish to display the se lected statistic : Load , Raw Counts , or Rat e . 2. Once you have selected the ba se un it, click in t he lef t-most fi eld to s pecify the statisti c you would like to display . Not e that the[...]
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Viewing Device Informati on 2-11 The Gator Module V iew Out Errors Outbound packets that could not be transmitted by the device interface because they contain ed errors. Load The number of bytes pr ocessed by the indicated interfa ce during the last poll interval in comparison to the th eoretical maximum load f or that interface type (10 Mb ps for [...]
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The Gator Module V iew 2-12 Viewing Device Informa tion Figure 2-9. Interface Detail W indow Three informational field s appear in the upper portion of the wind ow: Description Displays the interface description for the curre ntly selected interface. Address Displays the MAC (physical) addr ess of the selected interface. Ty p e Displays the interfa[...]
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Viewing Device Informati on 2-13 The Gator Module V iew Discarded Displays the number of packets which wer e discar ded even though they contained no errors that would prevent transmissi on. Good packets are typically discarded to free up buf fer space when the network becomes very busy; if this is occurring routinely , it us ua lly means tha t net[...]
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The Gator Module V iew 2-14 Enabling a nd Disabling Port s T o calculate the percentage of outbound packets that wer e discar ded: Transmit Discards /Packets Transmitted Enab ling and Disab li ng P orts From the Port menus on the GatorMIM CS Module, you can e nable and disable any individual po rts. T o enable or disable a port: 1. Click on the d e[...]
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3-1 Chapter 3 LocalT alk and GatorStar Statistics LocalT alk S tatistic s window; T otal Rep eater Sta tistics window Viewing LocalT alk Statistics The LocalT alk Statistics window ( Figure 3-1 ) displays accum ulated statistics a nd erro r breakdowns at th e device level for the LocalT alk side of the Gator module. Statistics are displayed in nume[...]
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LocalT alk a nd GatorSta r Statis tics 3-2 Viewing Lo calT alk Statisti cs The following packet and error statistics a ppear within the Lo calT al k Statistics window : P ackets Fields The Packet Fields display general performance information on the LocalT alk int e rfac e are as fol lows: In Packets The total n umber of good packets r eceived by t[...]
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Page 33
Gator T otal Repeater S tatistic s 3-3 LocalT alk a nd GatorSta r Statis tics Random CTS Err ors The total number of tim es the LocalT alk interface received a lapCTS packet that was not solicited by a lapR TS packet. FCS Erro rs The total number of times the LocalT alk interface received a packet with an FCS (Frame Check Sequence ) error . When a [...]
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LocalT alk a nd GatorSta r Statis tics 3-4 Gator T otal Repeate r Statisti cs The following fields appear wi thin the Gator T otal Repeater Statistics window: P ackets Fields Total Packets The total number of packets processed by the device since the last reset. T ota l Pa ckets are color -coded green. Err or Fields T otal Jabbers The total number [...]
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Index-1 Index A Alignment Errors 3-4 B Boar d Menus 2-5 Boot Pr om revision 2-3 Buffer spac e 2-13 C Cancel button 1-5 Carrier Detect Lost 3-4 CD Lost 3-4 Clear to send 3-2 Collision s 3-2 Color -coded port display 2-2 Command bu tton s 1-5 Connection Sta tus 2-3 CRC Errors 3-4 D Defers 3-2 Delta 3-3 Device 1-4 Device Menu 2-4 Device name 1- 4 Devi[...]
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Index Index-2 O OK button 1-5 Out Packe ts 3-2 Overrun Err or s 3-4 P Packets Received 2-13 Packets T ransmitted 2-13 Physical Sta tus 2-9 Port displa y color codes 2-2 Port M enu s 2-5 Port t ype 2- 8 R Rand om CTS Err or s 3-3 Rate 2-1 1 Raw Co unts 2-10 Readme 1- 7 Received Aborts 3-4 Received Packets 3-4 Requ est to send 3-2 S Set button 1-5 So[...]