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The rules should oblige the seller to give the purchaser an operating instrucion of Enviro Empress, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Enviro Empress one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Enviro Empress. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Enviro Empress should contain:
- informations concerning technical data of Enviro Empress
- name of the manufacturer and a year of construction of the Enviro Empress item
- rules of operation, control and maintenance of the Enviro Empress item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Enviro Empress alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Enviro Empress, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Enviro service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Enviro Empress.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Enviro Empress item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
50-1266 PELLET ST OVE Empr ess SHERWOOD INDUSTRIES IS AN ENVIRONMENT ALL Y RESPONSIBLE COMP ANY . THIS MANUAL IS PRINTED ON RECYCLED P APER. PLEA SE KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE O WNER ’S MANU AL PLEASE READ THIS ENTIRE MANUAL BEFORE INSTALLATION AND USE OF THIS PELLET-BURNING ROOM HEATER. FAILURE TO FOLLOW THESE INSTRUCTIONS COUL[...]
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Page 2
2 T able of Contents Introduction.................................................................................. ...........................3 P ellet Quality ..................................................................................................3 Automatic Safety F eatures...............................................................[...]
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Page 3
3 Introduction * This manual is designed for the home owner in conjunction with the technical manual. * P ELLET Q UALITY : Pellet quality is important, please read the following: Your enviro pellet stove has been designed to burn wood pellets only. Do not use any other type of fuel, as this will void any warranties stated in this manual. The perfor[...]
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Page 4
4 I MPORTANT S AFETY D ATA : P lease read this entire Owner’s Manual before installing or operating your ENVIRO Pellet Stove. Failure to follow these instructions may result in property damage, bodily injury or even death. Contact your local building or fire official to obtain a permit and any information on installation restrictions and inspecti[...]
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Page 5
ASHES: Disposed ashes should be placed in a metal container with a tight-fitting lid. The closed container of ashes should be on a non-combustible floor on the ground, well away from all combustible materials pending final disposal. The ashes should be retained in the closed container until all cinders have thoroughly cooled bef ore disposing of th[...]
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Page 6
6 Oper a ting Instructions D IMENSIONS - F REESTANDING : Figure 1: Empress Dimensions. 24 7 / 16 " (621mm) 27 3 / 8 " (695mm) 24 3 / 16 " (614mm) 15 3 / 8 " (390mm) 25 3 / 4 " (653mm) 15 3 / 4 " (400mm) S LIDER / D AMPER S ETTING : THE SLIDER / DAMPER MUST BE SET AT TIME OF INSTALLATION. A Qualified Service Technician [...]
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Page 7
7 SPECIAL NOTES: P ellet quality is a major factor in how the pellet stove will operate. If the pellets ha ve a high moisture content or ash content the fir e will be less efficient and has a higher possibility of the fire building up and creating clinkers (hard ash build-up). If this happens, pull the Slider / Damper out slightly to increase the a[...]
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Page 8
8 Oper a ting Instructions O PERATING Y OUR P ELLET S TOVE : PRE-BURN INSTRUCTIONS : The burn pot liner holes must be clear and the liner installed correctly against the ignitor tube for proper oper ation. Check the hopper for enough pellets to start the unit. DO NOT OPERATE THE UNIT WITH THE DOOR OR ASH PAN OPEN. MANUAL MODE: To START: Press the O[...]
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Page 9
9 2-3 Days / Weekly Semi-annually or 2 T ons of Fuel Burn Pot and Liner Exhaust V ent Ash Pan Fresh air Intake T ube Inside Firebox Blower Mechanisms Door Glass Heat exchanger tubes Heat exchanger tubes Behind firebox liners Ash pan and Door gaskets All Hinges Door Latch Post Season Clean-up TOOLS REQUIRED TO CLEAN UNIT • T orx T -20 Screwdriver [...]
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Page 10
ASH PAN AND DOOR GASKETS (weekly) After extended use the gasketing may come loose. T o repair this, glue the gasketing on using high- temperature fiberglass gasket glue av ailable from your local ENVIRO dealer . This is important to maintain an airtight assembly . ASH PAN (weekly) The ash pan is located under the ash shelf . T o remove the ash pan,[...]
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Page 11
11 R outine Cleaning and Maintenance EXHAUST VENT (season) This vent should be cleaned every y ear or after two (2) tons of pellets. W e recommend contacting your dealer for professional cleaning. T o clean the vent pipe, tap lightly on the pipe to dislodge any loose ash. Open the bottom of the “T” to dump the ash, then v acuum as much of the a[...]
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Page 12
12 W arr anty Sherwood Industries Ltd. gives a five year limited warrant y on all steel manufactur ed parts. A one- year warr anty is provided on all electrical components. The above limited warranties are extended only to the original purchaser . There is no warr anty on the following parts: ● Glass window ● Fiberglass rope gaskets ● refr ac[...]
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Page 13
MANUF ACTURED BY : SHERWOOD INDUSTRIES L TD . 6782 OLDFIELD RD. S AANICHTON, BC, CANADA V8M 2A3 www .envirore.biz July 30, 2004 C-10804 NAME OF OWNER: _________________________________________ ADDRESS: _________________________________________ _________________________________________ _________________________________________ PHONE:_____________[...]