Epson 300+II manual

9-pin Dot Matrix Printer Reference Guide[...]

All rights reserved. No part of this publication may be r eproduced, stored in a retrieval system, or transmitted in any for m or by an y means, electronic , mechanical, photoc opying, recording, or otherwis e, without the prior wr itten permiss ion of Seiko Epson Corporation. The information contained he rein is designed on ly for use with this Ep[...]

3 Contents Introduction About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Warnings, Cautions, an d Notes . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Hot parts caution symbol . . . . [...]

4 Using EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Setting up EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . 42 Accessing EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . 43 Installing EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . 44 Setting Up Your Printe[...]

5 Chapter 5 Options and Consumables Cut-sheet Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Optional Tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Roll Paper Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Repla[...]

6 Introduction Introduction Your Epson ® LX-300+II printer provides high-quality printing and superior performance i n a compact design. This 9-pin dot matrix printer provides: ❏ A variety of paper paths to suit your printing needs. ❏ The ability to handle a wide range of paper types, including continuous paper, multipart forms (with one origi[...]

Introduction 7 ❏ Chapter 5, “Options and Consum ables,” describes how to use options such as the roll paper holder and cut-sheet feeder, and explains how to replace the ribbon cartridge. ❏ Chapter 6, “Product Informatio n,” contains technical information about the printer. For setup instructions and basi c information, please see the Us[...]

8 Introduction When setting up the printer ❏ Do not place the printer on an unstable surface or near a radiator or heat source. ❏ Place the printer on a flat, stable surface. It will not operate properly if it is tilted or placed at an angle. ❏ Do not place the pri nter on a soft surface like a b ed or a sofa, or a small, enclosed area, as th[...]

Introduction 9 When operating the printer ❏ Adjust only those controls that are covered in the user documentation. Improper adjust ment of other controls may result in damage requiring ex tensive repair by a qualified technician. ❏ Whenever you turn off the printer, wait at least five seconds before turning it back on; ot herwise, you may damag[...]

10 Introdu ction When maintaining the printer ❏ Unplug the printer before cleaning it, and alw ays clean it with a damp cloth only. ❏ Do not spill liquid onto the printer. ❏ Except as specifically explai ned in this manual, do not attempt to service the printer yourself. ❏ Unplug the printer and refer servicing to qualified service personne[...]

Paper Handling 11 Chapter 1 Paper Handling Your printer can handle continuous paper in either the push or the pull position, as well as single sheets and special papers such as labels and envelopes. For instructions on using continuous paper, see the following section. To load single sheets, see page 26. For information about special paper, see pag[...]

12 Paper Handling Printing with the push tractor Follow these steps to load contin uous paper on the push tractor: 1. Turn off the printer. 2. Remove the printer cover and the paper guide, and pull th e paper release lever forward to the continuous paper position. 3. Unlock the sprockets on the tr actor by pulling the blue lock levers forward.[...]

Paper Handling 13 4. Slide the left sprocket so the pins are aligned with the 0 mark on the printer scale (which is beneath the tractor). Push the lock lever back to lock it in place. Then slide th e right sprocket to match the width of yo ur paper, but do not lock it. Move the paper support so it is midway between the sprockets. 5. Stack your cont[...]

14 Paper Handling 8. To separate the incoming pa per from the printed paper, attach the paper guide by holdin g it horizont ally and fitting its notches over the printer’s mounting posts as shown below. Then slide the paper guide toward the front of the printer until you feel it click. 9. Replace the printer cover and close it. 10. Turn on the pr[...]

Paper Handling 15 Removing a print ed document fro m the push t ractor Follow these steps to remove the printed document: 1. Press the Tear Off (Font) button. The Tear Off (Font) lights start flashing. (This indicates that your pape r is at the current tear-off position.) 2. Open the printer cover and tear off the printed document using the tear-of[...]

16 Paper Handling To feed continuo us paper back ward to the standby position, where you can remove the paper, first tear off any printed sheets. Then press the Load/Eject button. Open the sprocket covers on the tractor and remove the paper. c Caution: Always tear off your printed document before you press the Load/Eject button. Reverse feeding sev[...]

Paper Handling 17 Printing with the pull tractor To load continuous paper using th e pull tractor, you must move the tractor to the pull tractor po sition, as described below. If your tractor is already installed in this position, make sure the printer is turned off and skip to step 6. 1. Turn off the printer. 2. Remove the printer cover and the pa[...]

18 Paper Handling 5. To remove the tractor from the push position, gently squeeze the lock tabs on both sides and then rotate the tractor up to pull it away from the printer. 6. Lower the tractor onto the moun ting slots at the top of the printer as shown below, and tilt it back until you fe el it lock into place.[...]

Paper Handling 19 7. Unlock the sprockets by pulling the bl ue lock levers forward. 8. Feed the paper into the rear paper slot as shown below, and pull it up. Position the paper using the scale on the printer as a guide. Printing starts to the right of the position marked 0 (under the paper now).[...]

20 Paper Handling 9. Slide the left sprocket so its pins are aligned with the holes in the paper and push the blue lock lever to lock the sprocket in place. Then slid e the right sp rocket to match the width of your paper, but do not lock it. Move the paper supports midway between the two sprockets. 10. Make sure your paper has a clean, straight le[...]

Paper Handling 21 11. To separate the incoming pa per from the printed paper, attach the paper guide. Hold it horizontally and fit its notches over the printer’s mounting posts. Then slide the paper guide toward the back of the printer until you feel it click. 12. Turn the paper feed knob to adjust the paper position. The perforation between page[...]

22 Paper Handling Adjusting the top-of-form position The top-of-form position is the position on the page where the printer starts printing. If your printing appears too high or too low on the page, you can use the Micro Adjust mode to adjust the top-of-form position. c Caution: Never use the paper feed knob to adjust the top-of-form po sition; thi[...]

Paper Handling 23 Note: ❏ The printer has a minimum and a maximum top-of-form position. If you try to adjust it beyond these limits, the printer beeps and stops moving the paper. ❏ When the paper reaches the defa ult top-of-form position, the printer beeps and stops moving the paper briefly. You can use the default position as a referen ce poin[...]

24 Paper Handling You can use the tear-off feature in two ways: ❏ Manually, by pressing the printer’s Tear Off (Font) button ❏ Automatically, by turning on th e Auto tear-off function in Default-setting mode. Using the Tear Off button After the printer finishes printing your document, check tha t the Tear Off (Font) lights are n ot flashing. [...]

Paper Handling 25 Adjusting the tear- off position If your paper’s perforation is not aligned with the tear-off edge, you can use the Micro Adjust mode to move the perforation to the tear-off position. Follow these steps: 1. Make sure the Tear Off (Font) lights are flashing. You may need to press the Tear Off (Font) button to advance the paper to[...]

26 Paper Handling 5. After you set the tear-off position, press the Paus e button to exit Micro Adjust mode. 6. Tear off the printed page s. When you resume printing, the printer automatically feeds the paper back to the top-of-form position and begins printing. Note: Your tear-off position setting remai ns in effect until you change it, even if yo[...]

Paper Handling 27 Follow these steps to load a single sheet: 1. If continuous paper is loaded in the push tractor, press the Load/Eject button to feed it back to the standby position. 2. Push the paper release lever back to the single-sheet position and make sure the paper guide is in th e upright position, as shown below. 3. Slide the left edge gu[...]

28 Paper Handling 4. Insert a sheet of paper between the edge guides until it meets resista nce. The printe r au tomatically pulls it into the correct printing position. When the printer receives data, it begins printing. If the document is more than one page, the printer beeps three times after printing each page. Load the next sheet and the print[...]

Paper Handling 29 Printing on Special Paper With the LX-300+II, you can print on a wid e variety of special paper types, including multipar t forms, labels, and envelopes. c Caution: When printing on multipart fo rm s, thicker-than-normal paper, labels, or envelopes, make su re your application software settings keep the printing enti rely within t[...]

30 Paper Handling 2. The numbers next to the leve r indicate the thickness setting. Use the table below to sele ct the appropriate paper thickness. 3. Close the printer cover. Multipart forms You can use continuous or single-sheet carbonles s multipart forms of up to five parts (one or iginal plus four copies). Follow these guidelines: ❏ Set the [...]

Paper Handling 31 ❏ If you need to adjust the loading position, use your application software, or chan ge the loading position as described on page 22. ❏ When you use side-crimped conti nuous multipart forms, the copies may not align with the or iginal. If this happens, raise the paper guide. For multipart forms, you shou ld not print any close[...]

32 Paper Handling ❏ To remove the labels from th e printer, tear off the fresh supply at the back of the printer; then press the LF/FF button to advance the remaining labels out of th e printer. c Caution: Never feed labels back ward th rough th e prin t er; they can easily peel off the backing sheet and jam the printer. Envelopes You can feed en[...]

Using the Prin ter Software 33 Chapter 2 Using the Printer Software The Epson software includes the printer driver software and EPSON Status Monitor 3. The printer driver allows your computer to control the printer and enables your Windows software applications to take full advantage of the pri nter’s capabilities. Status Monitor 3 lets you monit[...]

34 Using the Printer Software Accessing the Printer Driver You can access the printer driver from your Windows applications or from the Start menu: ❏ When you access the printer driver from a Windows application, any settings you make apply only to the application you are using. See “From Windows applications” on page 34 for more information.[...]

Using the Prin ter Software 35 2. Make sure your printer is se lected in the Name drop-down list: 3. Click Printer , Setup , Properties , or Options . (The button you click depends on your app lication and you may need to click a combination of these buttons.) The Properties window appears: 4. To view a menu, click the corre sponding tab at the top[...]

36 Using the Printer Software From the Start menu Follow these steps to access the printer driver from the Start menu: 1. For Windows 98, Me, 2000, or NT, click Start > Settings > Printers . For Windows XP Professional, click Start > Setting s > Printers and Faxes . For Windows XP Home Edition, click Start > Printers and Faxes . 2. I[...]

Using the Prin ter Software 37 In Windows 2000 or XP, right-click your printer icon and click Printing Preferences . In Windows NT, right-click the icon and select Document Defaults . You see the Document Properties window: In Windows 2000, XP, or NT, you can also click Properties to display the Properties window: 3. To view a menu, click the corre[...]

38 Using the Printer Software Changing the Printer Driver Settings The following table shows the prin ter driver settings. Note that not every setting is available in all versions of Windows. Setting Explanation Paper Size Select the paper size you want to use. If you don’t see your paper size, use the scroll bar to scroll through the list. If yo[...]

Using the Prin ter Software 39 * See Windows Help for more information. Printer Font Settin g Select a character table group to use: Standard , Expanded , and None (Bit Image printing). When Standard or Expanded is selected, the pri nter uses the device fonts. Expanded includes more fonts than Standard. When None is selec ted, the print er uses bit[...]

40 Using the Printer Software Defining a custom paper size If your paper is not included in the Paper Size drop-down list, you can add the size to the list. For Windows 98 and Me: Click Custom or User Defined Size and enter the paper size in the window that appears. For Windows 2000, XP, and NT 4.0: 1. For Windows 2000 or NT, click Start > Setti[...]

Using the Prin ter Software 41 Monitoring settings Using EPSON Status Monitor 3 EPSON Status Monitor 3 allows you to monitor your printer’s status, alerts you when printe r errors occur, and provides troubleshooting instructions when needed. It is available when: ❏ The printer is connected directly to the host computer via the parallel port [LP[...]

42 Using the Printer Software Setting up EPSON Status Monitor 3 Follow these steps to set up Status Monitor 3: 1. Open the printer driver and select the Utility menu. 2. Click the Monitoring Preferences button. You see the Monitoring Preferences window:[...]

Using the Prin ter Software 43 3. The following settings are ava ilable: Note: Click the Default button to restore all items to their default settings. Accessing EPSON Status Monitor 3 Do either of the following to access EPSON Status Monito r 3: ❏ Double-click the printer shortcut icon on the taskbar. (To add a shortcut icon, go to the Utility m[...]

44 Using the Printer Software Installing EPSON Status Monitor 3 If you need to install Status Monitor 3, you can either down load it from Epson’s web site; or if you have the Printer Software CD-ROM, you can follow these steps: 1. Make sure the printer is off and Windows is running on your computer. 2. Insert the Printer Software CD-ROM in the CD[...]

Using the Prin ter Software 45 Setting Up Your Printer on a Network If the printer will be shared over a standard Windows network, follow the instructions in this section to set up the printer server and client computers. The computer that is directly co nnected to the printer is the printer server, and the other computers are the clients which nee[...]

46 Using the Printer Software Windows 98 or Me Follow these steps to set up the printer server in Windows 98 or Me: 1. Click Start > Setting s > Control Panel . 2. Double-click the Netw ork icon. 3. Click the File and Print Sharing button on the Configuration menu. 4. Select the I want to be able to allow others to print to my printer(s) chec[...]

Using the Prin ter Software 47 Note: ❏ Do not use spaces or hyphens fo r the share name, or an error may occur. ❏ When sharing the printer, be sure to set EPSON Status Monitor 3 so that the shared pr inter can be monitored on the server. See “Setting up EPS ON Status Monitor 3” on page 42. 10. Follow the instructions on page 49 to se t up t[...]

48 Using the Printer Software If you see the following message in Windows XP, click either Network Setup Wizard or If you understand the security risks but want to share printers without running the wizard, click here. In either case, follow the on-scree n instructions. 3. In Windows 2000, select Shared as. I n Windows NT, select Shared. T hen type[...]

Using the Prin ter Software 49 In Windows XP, select Share this printer , then type the name in the Share name box and click OK . Note: Do not use spaces or hyphens for the share name. Follow the instructions on page 49 to set up the client computers so they can use the printer on a network. Setting up the clients This section describes how to inst[...]

50 Using the Printer Software Note: ❏ This section describes how to access the shared printer on a standard network system using th e server (Microsoft workgroup). If you cannot access the shared printer due to the network system, ask your network admini strator for assistance. ❏ This section describes how to insta ll the printer drive r by acc[...]

Using the Prin ter Software 51 5. Click the computer or server that is connected to the shared printer, and the name of the shared printer. Then click OK . Note: The name of the shared printer ma y be changed by the computer or server it is connected to. If yo u’re not sure about the shared printer’s name, ask the network administrator. 6. Clic[...]

52 Using the Printer Software Note: You can change the shared printer’ s name so that it appears only on the client computer. Windows 2000 or XP Follow the steps below to set up clients in Win dows 2000 or XP. Note: You can install the driver of the sh ared printer if you have Power Users or more powerful access rights, even if you are not the Ad[...]

Using the Prin ter Software 53 3. Select Network printer (for Windows 200 0) or A network printer, or a printer atta ched to another computer (for Windows XP), then click Next . 4. For Windows 2000 , select Type the printer name, or click Next to browse for a printer , then click Next . Note: You can also type the shared print er’s name or networ[...]

54 Using the Printer Software 5. Click the icon of the computer or server that is connected to the shared printer, and the name of the shared pri nter. Then click Next . Note: ❏ The name of the shared printer may be changed by the computer or server that is connec ted to the shared printer. To check the name of the shared printer, ask the network[...]

Using the Prin ter Software 55 6. For Windows 2000, select whether to use the printer as the default printer, then click OK . For Windows XP, if another driver is already installed, select whether to use the printer as th e default printer, then click OK . 7. Check the settings, then click Finish . . Windows NT 4.0 Follow the steps below to set up [...]

56 Using the Printer Software 4. Click the icon of the computer or server that is connected to the shared printer and the name of the shared printer. Then click OK . Note: ❏ You can also type “(the name of the computer that is locally connected to the shared printer) (the shared printer’s name)” in Network path or queue na me. ❏ The na[...]

Using the Prin ter Software 57 Installing the printer dr iver from the CD-ROM This section describes how to install the printer driver on the clients when the server and clients use different operating systems. Note: When installing on Windows 2000, XP, or NT cli ents, you must access Windows as th e Administrator. 1. Access the shared printer. Whe[...]

58 Using the Printer Software The folder name depe nds on which operating system is being used. 3. Select the name of the printer, and click OK . Then follow the on-screen instructions. Note: If you also want to install EPSON Status Monitor 3, see page 44 for instructions. Canceling Printing If you need to cancel a pr int job, follow these steps: 1[...]

Using the Prin ter Software 59 To cancel printing of all documents, select Purge Print Documents (Windows 98 or Me) or Cancel All Documents (Windows 2000, XP, or NT) on the Printer menu. Uninstalling the Printer Software If you need to reinstall or upgrade the printer driver, first uninstall the current printer driver. Uninstalling the printer driv[...]

60 Using the Printer Software 4. Select EPSON Printer Software , and click Add/Remove or Change/Re move . 5. On the Printer Model tab, select the LX-300+II icon, and click OK . 1 2[...]

Using the Prin ter Software 61 6. If you need to uninsta ll Monitored Printers, click Yes in the displayed dialog box. Note: You can uninstal l only the Monitored Printers utility of EPSON Status Monitor 3. When the utility is uninstalled, you cannot change the setting of Monitored Printers fr om Status Monitor 3. 7. If you want to uninstall EP SON[...]

62 Using the Printer Software 2. Select EPSON USB Printer Devices , and click Add/Remove . Note: ❏ EPSON USB Printer Devices appea rs only in Windows 98 or Me when the printer is connec ted to the computer with a USB interface cable. ❏ If the USB device driver is not installed correctly, EPSON USB Printer Devices may not appear. In this case, y[...]

Using the Control Panel 63 Chapter 3 Using the Control Panel The buttons and lights on the control panel let you: ❏ Adjust line and form feeding ❏ Load and eject paper ❏ Select a built-in font ❏ Change the printer’s default settings Control Panel Buttons and Lights 1 Tear Off (Font) lights Flash when continuous paper is in the tear-off po[...]

64 Using the Control Panel 2 Tear Off (Font) button ❏ Advances continuous paper to the tear-off position. ❏ Feeds continuous paper backward from the tear-off position to the top-of-form position. ❏ In Micro Adjust mode, selects one of the s ix built-in fonts. 3 LF/FF button ❏ Feeds paper line by line when pressed and released. ❏ Ejects a [...]

Using the Control Panel 65 6 Paper Out light ❏ On when no paper is loaded in the selected paper source or when paper is not loaded correctly. ❏ Flashes when paper has not be en fully ejected or a paper jam has occurred. 7 Pause light ❏ On when the printer is paused. ❏ Flashes when the printer is in Mi cro Adjust mode. ❏ Flashes when the p[...]

66 Using the Control Panel Follow these steps to use the control panel to select a built-in font: 1. Make sure the printer is on but not printing. If it is, wait until it stops. 2. Hold down the Pause button for three seconds to enter Micro Adjust mode. The Pause light begins to flash and th e two Tear Off (Font) lights show the current font select[...]

Using the Control Panel 67 Changing the Default Settings The default settings control many printer functions. While you can often set these functions thro ugh your software or printer driver, you may some times need to change a default settin g from the printer’s control panel using the Default Setting mode. The following table lists the de fa ul[...]

68 Using the Control Panel Page length for tractor This setting allows you to set the page length (in inches) for continuous paper. Skip over perforation This feature is available only when continuous paper is selected. When you select On , the printer provides a one-inch (25.4 mm) margin between the last line printed on one page and the first line[...]

Using the Control Panel 69 Auto tear off When Auto tear off is on and you are using continuous paper with the push tractor, the prin ter automatically advances the paper perforation to the tear-off posi tion, where you can easily tear off the printed pages. When the printer receives the next print job, it automatically move s the unused paper back [...]

70 Using the Control Panel High speed draft When you choose On for High speed draft, the printer prints up to 300 cps (characters per second) at 10 cpi (characters per inch). When you choose Off , the printer prints up to 225 cps at 10 cpi. I/F (interface) mode The printer comes with three kinds of interfaces; parallel, se rial, and USB. If your pr[...]

Using the Control Panel 71 Data length Set the data length of the serial interface to 7 bit or 8 bit . See your computer manual and softw are documentation for the proper setting. Parallel I/F bidi rectional mode The parallel interface bidirectiona l transfer mode is used when this feature is turned on. If bidirectional transfer mode is unnecessary[...]

72 Using the Control Panel Buzzer (beeper) The printer beeps when an error occurs. (See “Using the error indicators” on page 77 for more in formation on printer errors.) If you do not want the printer to b eep when an error occurs, turn this setting off. Auto CR (carriage return) This setting is available only in IBM 2380 Plus emulation mode. W[...]

Using the Control Panel 73 2. Hold down the Tear Off ( Font ) button and then turn on the printer. The printer enters Default Setting mode and prints instructions for selecting the language. The current language is indicated by which control panel lights are on. (For English, only the Pause ligh t is on.) 3. If you want a diff ere nt language, pres[...]

74 Maintenance and Troubleshooting Chapter 4 Maintenance and Troubleshooting This chapter explains how to clean and transport the printer, and provides basic troubl eshooting information. Cleaning the Printer To keep your printer operating at its best, you should clean it thoroughly several times a year. Follow these steps: 1. Remove any paper load[...]

Maintenance and Troubleshooting 75 c Caution: ❏ Never use alcohols or thinn ers to clean the printer; these chemicals can damage the printer components and the case. ❏ Be careful not to get water on to the printer mechanism or electronic components. ❏ Do not use a hard or abrasive brush. ❏ Do not spray the inside of the printer with lubrica[...]

76 Maintenance and Troubleshooting 4. Make sure the tractor that comes with your printer is installed in the push position. 5. If an additional pull tractor is installed, remove it. If any options are installed, remove them and pack them in their original boxes. 6. Make sure the print head is not hot. Then remove the ribbon cartridge. 7. Repack the[...]

Maintenance and Troubleshooting 77 Using the error indicators If your printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the followin g table to diagnose and fix the pr oblem. If you cannot fix your problem using this table, go to the next section. Panel light state Beep pattern Problem Solutio n[...]

78 Maintenance and Troubleshooting n = on, f = flashi ng ••• = short series of beeps (three beep s) ••••• = long series of beeps (five beeps) Note: The printer beeps once if you pres s a control panel button when the corresponding function is not available. f Paper Out n Pause ••• Continuous paper is not fed back to the standb[...]

Maintenance and Troubleshooting 79 Problems and solutions Most problems you may encounte r while operating your printer have simple solutions. You can check the operation of yo ur printer using the self test. (See page 94.) If the self test works properly th e problem is probably caused by the computer , the application software, or the interface c[...]

80 Maintenance and Troubleshooting Printing The printer does not print The lights come on briefly and th en go off. The lights stay off even when the powe r is turned on again. Cause What to do The voltage ratings of the printer and electrical outlet may no t match. Check that the printer’s voltage rating matches the voltage of your electrical ou[...]

Maintenance and Troubleshooting 81 The Paper Out and Pause lights are on and the printer beeps three times. Cause What to do No paper is loaded. Load paper in the printer. The printer sounds like it is printing, but nothing is printed. Cause What to do The ribbon cartridge may not be installe d properly or the ribbon may be worn out. See “Replaci[...]

82 Maintenance and Troubleshooting The print is faint or uneven Dots are missing in printed characters or graphics Parts of printed characters are missing at the bott om. Cause What to do The ribbon cartridge may not be installed properly . See “Replacing the Ribbon Cartridge” on page 105. The printout is faint. Cause What to do The ribbon may [...]

Maintenance and Troubleshooting 83 Printed characters are not what you expected The print position is not what you expected The typestyles or characters you sent with your software did not print. Cause What to do The software may not be properly configure d. Check that the software is correctly configured for your printer. The font selected on the [...]

84 Maintenance and Troubleshooting Paper Handling Single sheets do not feed properly The printer’s page length setting may not match the size of the continuous paper you are using. Check the Page length fo r tractor setting in Default Setting mode. See page 68. Regular gaps occur in the printout. Cause What to do One-inch skip-ove r- perforation [...]

Maintenance and Troubleshooting 85 Continuous paper does not feed properly Paper feeding is crooke d or the paper jams. Cause What to do The paper was not fed correctly or is the wrong type. Turn off the printer and pull out the paper. Insert a new sheet straight into the paper guide. Ma ke sure you’re using the right type of paper. See the paper[...]

86 Maintenance and Troubleshooting Paper feeding is crooked or the paper jams. Cause What to do The paper supply is obstructed. Make sure the paper supply is not obstructed by a cable or some other object. The paper supply is too far away from the printer. Make sure that your paper supply is within 3 feet (1 meter) of the printer. The printer cover[...]

Maintenance and Troubleshooting 87 Options When you use the cut-sheet feeder, the paper does not feed properly When you switch between single sheets and continuous paper, the printer beeps three times and the PAUSE light comes on. Cause What to do You may have tried to change the paper release lever position while paper remained in the printer. Ret[...]

88 Maintenance and Troubleshooting Two or more sheets feed at one time. Cause What to do You may have loaded too many sheets in the bin. Remove some sheets. You may not have fanned the stack of paper before loading it into the bin. Remove the paper, fan the stack to separate t he sheets , and r eload it in the bin. The paper feeds in crooked. Cause[...]

Maintenance and Troubleshooting 89 Switching between the cut-sheet feeder and the push tractor does not work properly Using the pull tractor with the push tractor, continuous paper does not feed properly The desired paper type does not load. Cause What to do The paper release le ver may not be in the proper position. Pull the lever forward t o load[...]

90 Maintenance and Troubleshooting Correcting USB Problems If you are having difficulty usin g your printer with a USB connection, read the information in this section. Make sure that your computer is a Windo w s 98, Me, 2000, or XP pre-installed model Your computer must be a Windows 98, Me, 2000, or XP pre- installed model. You may not be able to [...]

Maintenance and Troubleshooting 91 If your drivers are correctly installed, EPSON USB Printer Devices should appear on the Device Manager menu. If EPSON USB Printer Devices does not appear on the Device Manager menu, click the plus (+) sign beside Other devices to view the installed devices. If USB Printer appears under Other devices , the USB prin[...]

92 Maintenance and Troubleshooting If USB Printer or EPSON LX-300+II does not appear under Other devices , click Refresh or unplug the USB cable from the printer, then plug it into the printer again. 4. Under Other devices , sele ct USB Printer or EPSON LX-300+II and click Remove . Then, click OK . 5. When you see the following window, click OK . T[...]

Maintenance and Troubleshooting 93 6. Turn off the printer and restart your computer . Then reinstall the drivers from the beginning, following the instructions in the User’s Guide . Printer does not work correctly with the USB cable If your printer does not work co rrectly with the USB cable, try one or more of these solutions: ❏ Make sure tha[...]

94 Maintenance and Troubleshooting 3. Gently remove any paper insid e the printer, including any torn pieces. You can use the kn ob on the right side of the printer to help feed the paper out. c Caution: Use the paper feed knob to cl ear paper jams only whe n the printer is off. Otherwise, yo u may damage the printer or change the top-of-form or te[...]

Maintenance and Troubleshooting 95 Follow these steps to perform a self test: 1. Turn off the printer and load continuous or single-sheet paper in the printer. 2. Set the paper release leve r to the correct position. w Caution: Whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise you may dama ge the pri[...]

96 Maintenance and Troubleshooting Where To Get Help If your Epson printer is not op erating properly and you cannot solve the problem using the troubl eshooting information, see the support information below. Internet support Visit Epson’s support website at http://support.epson.com and select your printer for solution s to common problems. Y ou[...]

Maintenance and Troubleshooting 97 Then call: ❏ U.S.: (562) 276-432 2 , 6 AM to 6 PM , Pacific Time, Monday through Friday. ❏ Canada: (905) 709-2170 , 6 AM to 6 PM , Pacific Time, Monday through Friday. Toll or long distance charges may apply. Purchase supplies and accessories You can purchase ribbon cartridg es and other accessories from an Ep[...]

98 Options and Consumables Chapter 5 Options and Consumables The following options are av ailable for your LX-300+II: ❏ Single-bin cut-sheet feeder (C806371 ) ❏ Additional tractor (C800301) ❏ Roll paper holder (#8310) ❏ Black ribbon cartridge (#8750) Cut-sheet Feeder The optional single-bin cut-sheet feeder (C806371) handles up to 50 sheets[...]

Options and Consumables 99 4. Hold the cut-sheet feeder with both hands and press on the latch levers. Fit the notches in the cut-sheet feeder over the mounting posts on the printer. Releasing the latch levers locks the cut-sheet feeder in place. 5. Slide the left paper guide so it is al igned with the triangle mark. Then slide the right paper guid[...]

100 Options and Consumables 6. Pull the paper set levers all the way forward until the paper guides retract and lock open to allow for paper loading. 7. Take a stack of paper and fan it. Then tap the side and bottom of the paper on a flat surface to even up the stack. w Caution: Do not use envelopes, multipart fo rms, carbon paper, or labels in the[...]

Options and Consumables 10 1 12. Attach the paper guide to the cut-sheet feeder as shown below. 13. Slide the left edge guide to the center until it stops at the guide mark. Then slide the right edge guide to fit the size of paper you will use. Note: ❏ To remove the paper guide from the cut-sheet feeder, press both release tabs and pull out the p[...]

102 Options and Consumables Optional Tractor You can purchase an additional tractor (C8003 01) and improve the performance of continuous paper handling by using two tractors at the same time. This is especially useful with continuous pre-printed forms and multipart forms. Follow these steps to install and load paper on the standard and optional tra[...]

Options and Consumables 10 3 8. Turn on the printer. Then hold down the LF/FF button to feed one page. 9. Release the sprocket lock levers on the pull tractor and adjust the sprockets to match the width of the paper you are using. Make sure the sprockets on both tractors are aligned so that the paper is not crooked. 10. Open the sprocket covers. Fi[...]

104 Options and Consumables Roll Paper Holder The optional roll paper holder (# 8310) allows you to use your printer with 8.5 inch (216 mm) roll paper. Follow these steps to install and use the roll paper holder: 1. Turn off the printer an d remove the paper guide. 2. Position the roll paper holder beneath the printe r as shown below. Fit the two h[...]

Options and Consumables 10 5 5. Set the shaft and paper roll onto the roll paper holder. Orient the roll so that paper feeds from the bottom of the roll. Then turn on the printer. 6. Bring the leading edge of the paper up over the paper path guide for single sheets and insert it into the printer path for single sheets until you feel resistance. 7. [...]

106 Options and Consumables Follow these steps to install or replace the ribb on cartridge: 1. Make sure the prin ter is turned off. w Warning: If you have just used the printer, the print head may be hot; let it cool for a few minutes before re placing the ri bbon cartridge. 2. Open the printer cover to the upright position, then pull it up to rem[...]

Options and Consumables 10 7 6. Insert the ribbon cartridge into the printer as shown; then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots. 7. Use a pointed object, such as a ball point pen, to guide the ribbon between the print head and ribbon guide .[...]

108 Options and Consumables 8. Turn the ribbon-tightening kn ob in the direction of the arrow to help feed the ribbon into place; it should not be twisted or creased. 9. Replace and close the printer co ver.[...]

Product Information 109 Chapter 6 Product Information This chapter identifies the printer parts an d contains detailed specifications. Printer Parts a. edge guides e. knob b. paper supports f. control panel c. paper guide g. printer cover d. paper release lever h. paper guide cover a c b d e f h g[...]

110 Product Information a. serial interface b. ribbon cartridge c. paper thickness lever d. paper tension unit e. power switch f. power cord g. USB cable holder h. tractor i. USB interface j. parallel interface a c b d e i jh g f[...]

Product Information 111 Specifications Mechanical Printing method: 9-pin impact dot matrix Printing speed: High speed draft 300 cps at 10 cpi 337 cps at 1 2 cpi 337 cps at 1 5 cpi High speed draft condensed 321 cps at 1 7 cpi 300 cps at 2 0 cpi Draft 225 cps at 10 cpi 270 cps at 1 2 cpi 225 cps at 1 5 cpi Draft condense d 191 cps at 17 cpi 225 cps [...]

112 Product Information Feeding method: Friction feed (rear paper entry) Push tractor feed (rear paper entry) Push and Pull tracto r feed (rear paper entry) Pull tractor feed (rear paper entry) Feeder: Rear push tractor Cut-sheet feeder (optional) Pull tractor unit (optional) Roll paper holder (optional) Paper feed speed: Continuous 3.0 inches/seco[...]

Product Information 113 Electronic Interfaces: One standard b idirectional, 8-bit, parallel interface with IEEE-1284 nibble mode support, one EIA-232D serial interface, and one USB (ver1.1) interface Buffer: 64 KB Built-in fonts: Bitmap fonts EPSON Draft 10, 12, 15 cpi EPSON Roman 10, 12, 15 cpi, proportional EPSON Sans Serif 10, 12, 15 cpi, propor[...]

114 Product Information Character tables: One Ita lic and 12 graphical character tables: Italic table, PC 437 (US, Standard Europe), PC 850 (Multilingual), PC 860 (Portuguese), PC 861 (Icelandic), PC 865 (Nordic), PC 863 (French-Canadian), BRASCII, Abicomp, ISO Latin 1, Roman 8, PC 858, ISO 8859 -15 The following 26 graphical character tables are a[...]

Product Information 115 Electrical Environmental Paper Use recycled paper, envelopes, la bels and single-sheet multipart forms only under normal temper ature and humidity conditions, as follows: ❏ Temperature: 59 to 77 °F (15 to 25 °C) ❏ Humidity: 30 to 60% RH Do not load paper that has been folded or is damaged, wrinkled, or curled. 120 V Mo[...]

116 Product Information Single sheets (standard): pape r guide and cut-sheet feeder entry Single-sheet multipart fo rms: paper guide entry Width Paper guide: 3.9 to 10.1 inches (100 to 257 mm) Cut-sheet feeder: 7.2 to 8.5 inches (182 to 216 mm) Length Paper guide: 3.9 to 14.3 inches (100 to 364 mm) Cut-sheet feeder: 10.1 to 14.0 inches (257 to 356 [...]

Product Information 117 Envelopes: paper guide entry Continuous paper (sta ndard and multipart): rear and bottom entry Size No. 6: 6.5 × 3.6 inches (165 × 92 mm) No. 10: 9.5 × 4.1 inches (241 × 105 mm) Thickness 0 .0063 to 0.0205 inch (0.16 to 0.52 mm) Weight 12 to 24 lb (45 to 90 g/m²) Width 4.0 to 10.0 inches (101.6 to 254 mm) Length (one pa[...]

118 Product Information Labels: bottom entry Roll paper: rear entry with optional roll paper holder Label size 15/16 × 2.5 inches (23.8 × 63.5 mm) minimum 0.1 inch (2.5 mm ) corner radius, minimum Backing sheet width 4.0 to 10 .0 inches (1 01.6 to 254 mm) Backing sheet length 4.0 to 22.0 inches (101.6 to 558.8 mm) Backing sheet thickness 0.0028 t[...]

Product Information 119 Printable area Single sheets and envelopes: A The minimum top margin is 0.17 inch (4.2 mm). B The minimum left and right ma rgins are 0.12 inch (3.0 mm). For single sheets the maximum paper width is 10.1 inches (257 mm). The maximum printable width is 8.0 inches (203.2 mm). If the paper size is substantially wider than this,[...]

120 Product Information Continuous paper A The mini mum top and bottom ma rgins above and below the perforation are 0.17 inch (4.2 mm) each. B The minimu m left and right margins are 0.51 inch (13 mm ) each. The maximum paper width is 10.0 inches (254 mm). The maximum printable width is 8.0 inches (203.2 mm). If the paper size is substant ially wid[...]

Product Information 121 Roll paper: Paper alignment Printing starts at “0” on the scal e. The unprintable area is to the left of the “0.” A The minimum top margin is 0.17 inch (4.2 mm). B The minimum left margin is 0.12 inch (3.0 mm). The minimum right margin is 0.12 inch (3.0 mm ). The maximum printable width is 8.0 in ches (203.2 mm).[...]

122 Product Information Command Lists Your printer supports the Epson ESC/P control codes and IBM 2380 Plus emula tion co ntrol codes listed below. EPSON ESC/P control codes Selecting an Epson ESC/P printer in your software allows you to use advanced fonts and graphics. General operation: ESC @, ESC U, ESC EM Paper feeding: FF, LF, ESC 0, ESC 1, ES[...]

Product Information 123 IBM 2380 Plus emulation control codes This printer emula tes the IBM Propri nter using the com mands below. For detailed information, see the IBM 2380 Plus referen ce manual. Spacing: ESC Space Character handling: ESC t, ESC (t, ESC R, ESC %, ESC &, ESC :, ESC I, ESC 6, ESC 7 Bit image: ESC K, ESC L, ESC Y, ESC Z, ESC *,[...]

124 Product Information Print position motion: ESC d, ESC R, ESC D, HT, ESC B, VT, ESC J Font selection: DC2, ESC P, ESC :, ESC E, ESC F, ESC I, ESC [d, ESC [I Font enhancement: DC4, SO, ESC SO, ESC W, ESC [ @, SI, ES C SI, ESC G, ESC H, ESC T, ESC S, ESC -, ESC _ Spacing: BS, SP Character handling: ESC 6, ESC 7, ESC [T, ESC ^, ESC Bit image: ESC[...]

Product Information 125 Standards and approvals Safety approvals CE marking 120 V version: Safety standards UL60950 CSA60950 EMI FCC part 15 subpart B Class B CAN/CSA - CEI/IEC CISPR22 class B 230 V version: Safety standards EN6 0950 EMI AS/NZS CISPR22 class B EMC EN55022 cla ss B EN61000- 3-2 EN61000- 3-3 EN55024 230 V version: Low Voltage Directi[...]

126 Index Index A Accessing printer driver, 34 to 37 Accessor ies, 97 Accoustic noise, 112 Additional tractor, 98, 102 to 103, 112 Adjusting paper thickness lever, 29 to 30 tear-off position, 25 to 26 top-of-form position, 22 to 23 Auto CR, 68, 72 I/F wait time, 67, 70 line feed, 67, 69 tear-off, 14, 24, 67, 69 B Baud rate, 67, 70 Bidirectional mod[...]

Index 127 H Help, EPSON, 96 to 97 High speed draft, 67, 70 Hot parts caution symbol, 7 I I/F mode, 67, 70 IBM character table, 68, 72 Interface setting, 67, 70 International character set, 68, 71, 114 Internet te chnical support, 9 6 L Labels, 29 to 32, 118 Lights, control panel, 63 to 66, 77 to 78 Line spacing, 111 Loading paper envelop es, 29 t o[...]

128 Index Printing canceling, 58 to 59 envelopes, 29 to 30, 32 labels, 29 to 32 multipart forms, 29 to 31 on continuous paper, 11 to 26 on single sheets, 26 to 28 on special paper, 29 to 32 problems, 80 to 84 self test, 94 to 95 Problems options, 87 to 89 paper hand ling, 84 to 87 power supply, 79 to 80 printing, 80 to 84 solving, 7 6 to 95 USB, 90[...]

Index 129 U Unidirectional (U ni-d) printing, 69 Uninstallin g printer software, 59 to 61 USB device driver, 61 to 62 USB cable, 93 cable holder, 110 device driver, uni nstalling, 61 to 62 interface, 67, 70, 110 problems, 90 to 93 Z Zero slash, 67, 69[...]