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Table of contents for the manual
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Page 1
EPSON Stylus ® Pro 4000 PRINTER GUIDE sp4000Guide.book Page 1 Friday, October 22, 2004 5:06 PM[...]
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2 All rights reserved. No part of this publication may be reproduc ed, stored in a retrieval system, or tran smitted in any form or by any means, elec tronic, mechanical, phot ocopying, recording, or ot herwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contai ned herein is designed only for use with these EPS[...]
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3 FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide re asonable protection agai nst harmful interference in a residential installation . This equipment genera tes, uses, and can r[...]
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4 sp4000Guide.book Page 4 Friday, October 22, 2004 5:06 PM[...]
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5 5 Introduction 9 Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . 9 Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Macintosh System Requirements . . . . . . . . .[...]
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-6 6 | Contents 2 Printing with EPSON Drivers for Macintosh 43 Printing in Macintosh OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Choosing Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Borderless Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Choosin[...]
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-7 Contents | 7 4 Maintaining and Transporting the Printer 93 Checking Printer Status and Part Life . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Printing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Viewing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Checking and C[...]
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-8 8 | Contents A Installing the Optional Print Server Card 133 Removing the Print Server Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 B Specifications 135 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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9 9 This Printer Guide provides important information on using your printer, selecting paper, and replacing ink ca rtridges. It also tells you ho w to maintain your printer to keep it working at its best, and provides troubleshooting tips in case you have a problem. For additional information, see the following: • The Start Here sheet shows how t[...]
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10 10 | Introduction Options and Accessories Your EPSON Stylus ® Pro 4000 offers these optional upgrades and accessories: * See Appendix A for details. In addition, you can order these user-replaceable items: * See page 109 for details. ** Replaces the blade for the printe r’s built-in cutter (see page 107). You can purchase optional equipment a[...]
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11 Introductio n | 11 Where To Get Help EPSON provides technical support and information on the installation , configuration, and operation of professi onal printing products through the EPSON Preferred Protection Plan. Dial (888) 377-6611, 6 AM to 6 PM , Pacific Time, Monday through Friday. Support hours and days are subject to change without noti[...]
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12 12 | Introduction • For USB connection: a compliant USB port and a shielded USB “AB” cable from Series A (computer) to Series B (printer), u p to 10 feet long For IEEE 1394 (FireWire ® ) connect ion: a shielded IEEE 1394 cable up to 10 feet long For network connection: the optional Ethernet card (described on page 10) and a compatible cab[...]
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13 Introductio n | 13 ENERGY STAR Compliance As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficienc y. The EPA ENERGY STAR Office Equipment program is a voluntary partnership with the computer and o ffice equipment industry to promote the introduction of energy-efficient personal comp[...]
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14 14 | Introduction • Do not store paper or other material on top of the printer. Doing so can interfere with the paper sensors. • Keep the entire system away from pot ential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones. • Place the printer on a flat surface. It will not operate prope[...]
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15 Introductio n | 15 • Power down the printer from the cont rol panel, unplug the printer, and refer servicing to qualified service personnel under the following conditions: If the power cord or plug is damaged; if liquid has entered the printer; if the equipment has been dropped or the case damaged; if the printer does not operate normally or e[...]
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16 16 | Introduction sp4000Guide.book Page 16 Frid ay, October 22, 2004 5:06 PM[...]
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17 17 The EPSON Stylus Pro 4000 prints on a variety of media, including roll paper and cut sheets up to 17 inches wide. You can also use heavy stock, such as posterboard up to 59 mil (1.5 mm) thick, via the straight-through paper path. This chapter includes the following information: • Selecting media for your printer • Printing on EPSON media [...]
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1-18 18 | Handling Paper and Other Media Guidelines for Us ing EPSON Media Follow these guidelines, as well as th ose included in your paper package, when printing on EPSON paper and other media: • Avoid touching the printable surface with your bare hands. Fingerprints may affect print quality. Handle media by the edges or use cotton gloves. • [...]
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1-19 Handling Paper and Other Media | 19 EPSON papers, which are specially designed for the inks used in the printer, ensure high-quality results. The following table lists the product codes for the EPSON cut sheet media available for your printer. * Choose the Wate rcolor Paper - Radiant White Media Type setting. EPSON cut sheet media Paper type W[...]
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Page 20
1-20 20 | Handling Paper and Other Media Cut Sheet Paper Paths In addition to the paper tray, two paper paths are available for manual feeding of special media. Make sure you use the correct paper path for EPSON media, as listed below: Paper tray • Premium Semigloss Photo Paper • Premium Luster Photo Paper • Photo Quality Ink Jet Paper • Pr[...]
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1-21 Handling Paper and Other Media | 21 Loading Paper in the Paper Tray You can load up to 250 sheets of plain paper in t he tray. The following table lists the paper tray capacity for various types and sizes of EPSON paper: EPSON cut sheet paper capacity Paper type Size Loading capacity Photo Quality Ink Jet Paper 8.5" × 11" 200 11&quo[...]
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1-22 22 | Handling Paper and Other Media Follow these steps to load cut sheets in the paper tray: 1. Make sure the printer is turned on, t hen press the Paper Source button until the sheet icon appears on the LCD display. 2. Extend the p aper tray and paper tray cover. 3. Lift up the paper tray cover. sp4000Guide.book Page 22 Frid ay, October 22, 2[...]
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1-23 Handling Paper and Other Media | 23 4. Flip up the paper guide roller and sl ide th e edge guide all the way to the left. 5. Clean the inside of the paper tray to remove any dust. Dust may affect printout quality. 6. Thumb through a stack of paper, then gently tap it on a flat surface to even the edges. sp4000Guide.book Page 23 Frid ay, Octobe[...]
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1-24 24 | Handling Paper and Other Media 7. Load the sheets with the printable side down, in the portrait orientation (short edge first). Place the paper all the way back in the paper tray and next to the right edge. Make sure the stack of paper fits un der the arrow on the left edge guide. 8. Adjust the edge guide and length of the paper tray. Not[...]
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1-25 Handling Paper and Other Media | 25 If you’re printing on letter size pape r, raise the paper guide an d push it against the end of the paper stack. 9. Flip the paper guide roller do wn onto the stack of paper. sp4000Guide.book Page 25 Frid ay, October 22, 2004 5:06 PM[...]
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1-26 26 | Handling Paper and Other Media 10. Replace the paper tray co ver and adjust its length. 11. Extend the paper tr ay cover if ne cessary to support your printouts. Not e: Make sure the roll paper support on the paper tray cover is not raised. sp4000Guide.book Page 26 Frid ay, October 22, 2004 5:06 PM[...]
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1-27 Handling Paper and Other Media | 27 Using the Front Manual Feed Slot If you want to print on fine art paper, posterboard, or other media 19 to 59 mil (0.5 to 1.5 mm) thick, you need to use the manual feed slot. This provides a straight-through paper path. Be sure to allow enough room behind the printer so the paper is no t bent when it feeds i[...]
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1-28 28 | Handling Paper and Other Media 4. Insert the sheet face-up. 5. Push the sheet un der the gray feed rollers. 6. Align the edge of the paper with the OTHER mark on the paper tray cover. For longer she ets, make sure you align the right edge of the sheet with the vertical mark on the tr ay cover, next to the arrow. Then close the top cover. [...]
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1-29 Handling Paper and Other Media | 29 7. Return the paper lever to the secure d position. The printer automatically feeds the paper into printing position. 8. Extend the paper tray and cover if necessary to support the sheet as it comes out of the printer. Make sure the roll pape r support is not rais ed. sp4000Guide.book Page 29 Frid ay, Octobe[...]
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1-30 30 | Handling Paper and Other Media Using the Top Manual Feed Slot You must use the top manual feed sl ot for EPSON Premium Glossy Photo Paper and Velvet Fine Ar t Paper. You ca n also use this feed slot for other types of paper, as listed on page 20. 1. Make sure the printer is turned on, t hen press the Paper Source button until the sheet ic[...]
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1-31 Handling Paper and Other Media | 31 Using Roll Paper You can use any roll paper with a 2- or 3-inch core, up to 17 inches wide. Manually switching from one paper roll to another is a simple process. Following is a list of the product co des for EPSON roll media available for the printer. Unless otherwise noted, these media have a 3-inch core a[...]
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1-32 32 | Handling Paper and Other Media Roll Paper Guidelines When printing on roll paper, be su re to follow the media handling guidelines on page 18, as well as thes e special guidelines for roll paper: • When storing roll paper, keep it in its original packaging—including the bag, end caps, and box. • To avoid feeding excess paper, make s[...]
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1-33 Handling Paper and Other Media | 33 Loading the Paper on to the Spindle Follow these steps to attach the roll to the spindl e: 1. Slide the black paper stop (fl ange) off the left end of the spindle. 2. Position the roll so the paper unwinds as shown, then slide it onto th e spindle: 3. Slide the m ovable paper stop back onto the spindle and i[...]
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1-34 34 | Handling Paper and Other Media 2. Place the roll paper in the printer as shown. (The gray end of the spindle goes on the right.) 3. Make sure the printer is turned on, t hen press the Paper Source button until the or icon appears on the LCD display. 4. Release the paper lever . Note : To avoid feeding excess paper, make sure you don’t s[...]
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1-35 Handling Paper and Other Media | 35 5. Hold both sides of the paper and feed into th e slot. 6. Feed the paper all the way through the printer until it is aligned with the OTHER mark on the paper tray cover. sp4000Guide.book Page 35 Frid ay, October 22, 2004 5:06 PM[...]
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1-36 36 | Handling Paper and Other Media 7. Move the paper lever to the secured position. The printer automatically positions the paper for printing. 8. Raise the roll paper support. Make sure the paper is on top of the guides. 9. Close the roll paper cover. To avoid indenting or creasing the pape r, remove it from the paper path and roll it up whe[...]
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1-37 Handling Paper and Other Media | 37 Removing Paper from the Spindle If you need to remove the paper ro ll from the sp indle, follow these steps: 1. Open the roll paper cover. 2. If the paper is loaded for printing, push the paper lever back to the released position, then roll up the paper before removing it. 3. Remove the roll paper and spindl[...]
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1-38 38 | Handling Paper and Other Media 3. To remove the adapters, press on the four tabs. Cutting Paper Manually wi th the Built-in Cutter When you’re not using the auto cut setting, you need to cut the paper manually by pressing the button after your print job is finished. You can use the button for most types of paper. However, if you’re pr[...]
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1-39 Handling Paper and Other Media | 39 4. Press the button until you see the auto cut icon on the LCD. 5. Press and hold t he button for 3 seconds. The paper is cut . Printing Trim Lines You can print trim lines on the right edge of your pages (if you’r e using auto cut) or on the right and bottom edge (if you’re not using auto cut). Follow t[...]
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1-40 40 | Handling Paper and Other Media 3. Press the Menu button. STANDARD is displayed as the current setting. 4. Use the and buttons to change the setting. ( STANDARD is the default setting; you can also choose NARROW , WIDE , or WIDER .) 5. Press the Menu button to save the setting. An asterisk appears next to the selected setting. 6. Press the[...]
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1-41 Handling Paper and Other Media | 41 Creating Paper Configurations To create a configuration for a specific paper type, make sure the paper you want to configure is loaded in th e printer. Then follow these step s: 1. Press the Menu button, then press the button until CUSTOM PAPER appears on the display. 2. Press the Menu button to display PAPE[...]
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1-42 42 | Handling Paper and Other Media • CUT METHOD lets you decre ase the cutting blade pressure for thinner media, or adjust the speed for thick m edia. You may need to experiment to determine the cleanest cut for your paper. • PPR FEED ADJUSTM ENT helps eliminate banding. Choose a lower value if you see white lines on your prints, or a hig[...]
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43 43 Your EPSON Stylus Pro 4000 comes with drivers and utilities that let you print and manage print jobs in non-PostScript ® mode. ICC profiles for ColorSync ® are included, so y ou can use color ma nagement features in Photoshop or other applications, or in the driver itself. A color-managed workflow using Adobe Photoshop will give you the mos[...]
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Page 44
2-44 44 | Printing with EPSON Drivers for Macintosh Printing in Macintosh OS X Before you print, make sure you have installed the EPSON printer driver and utilities from the CD-ROM. You also need to configure your connection and select the various media input types that you want to use. For instructions on installing and con figuring the printer dr[...]
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2-45 Printing with EPSON Drivers for Macintosh | 45 3. Choose one of the fo llowing print queues: • Stylus Pro 400 0 (the standard setting) prints on cut sheet paper with a bottom margin larger than the top and sides. • Borderless (Auto Expand) prints on cut sheets and enlarges your image (up to 3%) to fit the width of the paper (without side b[...]
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2-46 46 | Printing with EPSON Drivers for Macintosh You see this screen: 5. Click New , double-click Untitled , give your paper size a name, and define its size and margins. Then click Save . (Do not click OK yet.) 6. Select Page Attributes from the Settings pull-down menu. Make sure your new custom page size is showing. 7. Choose the appropriate O[...]
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2-47 Printing with EPSON Drivers for Macintosh | 47 The following table shows recommended image widths (in inches) for borderless printing using either the Auto Expand or Retain Size setting: * Non-EPSON roll media widths Choosing Basic Print Options Once you have selected your page setup options, you need to select printing options. The EPSON driv[...]
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2-48 48 | Printing with EPSON Drivers for Macintosh 2. Open the Prin ter pull-down menu and select the same print queue for your printer that you chose in the Page Setup window. 3. Select Print Settings from the pull-down menu. You see this screen: 4. Select the Me dia Type that corresponds to the paper you are print ing on. If you are using a colo[...]
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Page 49
2-49 Printing with EPSON Drivers for Macintosh | 49 5. For the Ink setting, select Color/B&W Photo for any type of photographic printing. Select Black only if you’re printing line drawings or other non-photographic images. 6. Set the Mode option as follows: • Click Automatic to have th e printer driver analyze the contents of your image or [...]
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Page 50
2-50 50 | Printing with EPSON Drivers for Macintosh Continue with the instructions in the next section to select color management settings. If you are using the color management settings in Photoshop or another application, it is very important to turn off color management in the printer driver, as described on page 51. Choosing Color Management an[...]
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2-51 Printing with EPSON Drivers for Macintosh | 51 • No Color Adjustment to disable color management in the printer driver. Choose this mode when you use a color-managed workflow in Photoshop or other software applications. 3. If you are using non-EPSON media and you need to fine-tune its performance, select Paper Configuration from the pull-dow[...]
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Page 52
2-52 52 | Printing with EPSON Drivers for Macintosh • Paper Suct ion lets you decrease the paper suction level when printing on thinner papers (less th an 12 lb), such as CAD drafting paper or backlight film. • Paper Thickness helps reduce vertical banding and creates a sharper image when printing on unusually thick or thin paper. • Cut Metho[...]
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Page 53
2-53 Printing with EPSON Drivers for Macintosh | 53 2. Choose one of the following Auto Cut settings: •N o r m a l C u t allows margin space at the top and bottom of each image. • Double Cut extends the space between the images and trims each print individually. This provides the cleanes t edge for borderless printing. • Single Cut causes the[...]
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2-54 54 | Printing with EPSON Drivers for Macintosh You see the following: 3. Type a name, and click OK . 4. When you’re ready to print, click the Print button. See the next section for instructions on monitoring your print job. Monitoring Print Jobs After you click Print, you can monitor the progress of your print job using the Print Center /Pri[...]
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Page 55
2-55 Printing with EPSON Drivers for Macintosh | 55 You see a screen like this: 3. From here you can monitor the progre ss of your print job or do one of the following: • Click the print job, then click Delete to cancel the job • Click the print job, then click Hold to pause pr inting • Click a print job marked “Hold” and click Resume to [...]
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Page 56
2-56 56 | Printing with EPSON Drivers for Macintosh 3. Select your printer and click OK . You see the EPSON Printer Utility screen: 4. Click the EPSON StatusMonitor icon. The software checks the amount of ink remaining in the printer and displays the StatusMonitor window: sp4000Guide.book Page 56 Frid ay, October 22, 2004 5:06 PM[...]
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2-57 Printing with EPSON Drivers for Macintosh | 57 5. To recheck the ink level, click the Update button. To close the Status Monitor, click OK . Sharing Your Printer on a Network If the printer is connected to a Macint osh on a network, other computers on the network can also access the printer. 1. On the Macintosh to which the printer is connecte[...]
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Page 58
2-58 58 | Printing with EPSON Drivers for Macintosh Printing in Macintosh OS 9.x Before you print, make sure you have installed the EPSON printer driver and utilities from the CD-ROM. You also need to select your printer in the Chooser. For instructions on installing and selecting the printer driver, see the Start Here sheet. Choosing Page Setup Op[...]
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Page 59
2-59 Printing with EPSON Drivers for Macintosh | 59 5. If you want to print on both sides of the paper, select Double-Sided Printing. See your electronic Reference Guide for more information about double-sided printing. 6. Choose one of the following for Printabl e Area (available only when Paper Source is set to Paper Tray or Manual Feed ): • St[...]
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2-60 60 | Printing with EPSON Drivers for Macintosh After clicking customize, you see the custom page size window: Click New , d ouble-click Untitled , then enter a name for the custom size. Enter the size (inches or centimeters). You can also enter margin settings for your custom paper size or for any standard paper size. 3. Select one of the Roll[...]
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Page 61
2-61 Printing with EPSON Drivers for Macintosh | 61 5. Choose one of the following Auto Cut settings: •N o r m a l C u t allows margin space at the top and bottom of each image. • Double Cut extends the space between the images and trims each print individually. This provides the cleanes t edge for borderless printing. • Single Cut causes the[...]
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2-62 62 | Printing with EPSON Drivers for Macintosh Recommended Settings fo r Borderless Printing For true borderless printing on roll paper, you can select either Auto Expand or Retain Size and create a custom paper size. Your image may be clipped on the left and right edges, but you can minimize clipping by sizing your image according to the page[...]
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Page 63
2-63 Printing with EPSON Drivers for Macintosh | 63 Choosing Basic Print Options Once you have selected your page setup options, you need to select printing options. The EPSON driver offers au tomatic settings that optimize print quality and speed when you’re using EPSON media. You can also choose advanced settings for more control over your prin[...]
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Page 64
2-64 64 | Printing with EPSON Drivers for Macintosh 5. Set the Mode option as follows: • Click Automatic to have th e printer driver analyze the contents of your image or file and make the a ppropriate printing adjustments. If a Quality/Speed slider appears in the Mode box, set it to Qualit y for higher resolution prints. • Click PhotoEnhance t[...]
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2-65 Printing with EPSON Drivers for Macintosh | 65 Choosing Advanced Print Options The advanced print settings give you complete control over your printing environment. Use these settings to experiment or to fine-tune a range of options to meet your individual needs. 1. Follow steps 1 throu gh 4 on page 63. 2. Click Custom and then c lick Advanced[...]
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Page 66
2-66 66 | Printing with EPSON Drivers for Macintosh 5. Choose any of the following: • MicroWeave or Sup er MicroWeave to eliminate unwanted banding effects. If you notice banding with the standard MicroWeave setting, select Super MicroWeave (if available). • High Speed for fast, bidirectional printing at lower quality. • Flip Horizontal for p[...]
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Page 67
2-67 Printing with EPSON Drivers for Macintosh | 67 7. If you are using non-EPSON media and you need to fine-tune its performance, click the Paper Config button. You see this screen: 8. Select the correct settings to matc h your ICC profile. These settings override any paper configuration settings you may have made using the printer’s control pan[...]
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Page 68
2-68 68 | Printing with EPSON Drivers for Macintosh • Cut Method decreases the cutting blade pressure for thinner media, and adjusts the speed for thick medi a. You may need to experiment to determine the best setting for your paper. • Platen Gap lets you fine-tune the setting for various paper thicknesses. • Eject Roller Type lets you define[...]
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Page 69
2-69 Printing with EPSON Drivers for Macintosh | 69 3. To turn background printing on, click the On button . 4. To select a priority for your print job in the queue of jobs waiting to print, click one of the following: •U r g e n t to print before any Normal priority job •N o r m a l to print in the order the job is received •P r i n t a t : [...]
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Page 70
2-70 70 | Printing with EPSON Drivers for Macintosh The progress bar tracks the cu rrent print job. To cancel, pause, or restart a print job, click the document’s name, then click one of the foll owing buttons: • Click to cancel. • Click to restart. • Click to pause. You can also do the following: • Double-click a file in the list to prev[...]
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Page 71
2-71 Printing with EPSON Drivers for Macintosh | 71 The software checks the amount of ink remaining in the printer and displays the Status Monitor window: 3. To recheck the ink level check, click the Update button. To close the Status Monitor, click OK . Selecting Configuration Options You can configure the way you want the printer to handle error [...]
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Page 72
2-72 72 | Printing with EPSON Drivers for Macintosh You see the Configu ration Settings dial og box: 3. Select from the following configuration options: • Error notification lets you choose whether you want your system to beep and display error message text or just display text if your printer encounters an error. • Warning lets you choose whet[...]
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Page 73
2-73 Printing with EPSON Drivers for Macintosh | 73 Sharing Your Printer on a Network If the printer is connected to a Macintosh computer on an AppleTalk ® network, other computers on the ne twork can also access the printer. 1. On the Macintosh to which the printer is connected , open the Chooser from the Apple ® menu, click the printer name, an[...]
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2-74 74 | Printing with EPSON Drivers for Macintosh sp4000Guide.book Page 74 Frid ay, October 22, 2004 5:06 PM[...]
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Page 75
75 75 Your Stylus Pro 4000 come s with drivers and utilities that let you print and manage print jobs in non-PostScript mode. ICC profiles are included, so you can use the color management features in Photoshop or other applications, or in the driver itself. A color-managed workflow using Adobe Photoshop will give you the most accurate colors and b[...]
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Page 76
3-76 76 | Printing with EPSON Drivers for Windows Choosing Basic Print Options Before you print, you need to set basi c printing properties. Make sure you have installed the EPSON driver and utilities from the CD-ROM. The driver offers automatic settings that optimize print quality and speed when you’re using EPSON media. You can also choose adva[...]
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Page 77
3-77 Printing with EPSON Drivers for Windows | 77 The settings followed by (250) are for roll paper or selected 17-inch wide sheets. Choose a setting without the (250) designation when you print on smaller sheets. For EPSO N UltraSmooth Fine Art Paper or PremierArt Water Resistant Canvas for Epson, choose the Wa tercolor Paper - Radiant White setti[...]
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Page 78
3-78 78 | Printing with EPSON Drivers for Windows 6. When you’re finished choosing print options, click the Paper tab and follow the instructions below for choosing paper and layout options . Choosing Paper and Layout Options You can select a variety of set tings fo r margins, orientation, paper saving, sizing your image, and double-sided pr inti[...]
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Page 79
3-79 Printing with EPSON Drivers for Windows | 79 3. If you want to print to the edges of the page, click Borderless . Note that borderless printing applies only to the left and right sid es of the page on cut sheets; margins are required at the top and bottom of the page. For full-bleed borderless printing, use roll p aper, as described on page 80[...]
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Page 80
3-80 80 | Printing with EPSON Drivers for Windows Choosing Roll Paper Options Follow these steps to print on roll paper and select settings for borderless printing and automatic cutting: 1. On the Properties window, cli ck the Paper tab. You see this window: 2. Select Roll Paper or Roll Paper (Banner) from the Paper Source list. The Roll Paper (Ban[...]
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Page 81
3-81 Printing with EPSON Drivers for Windows | 81 Choose Auto Expand or Retain Size from the pull-down menu: • Auto Expand enlarges your image (up to 3%) to fit the size of the paper. • Retain Size prints your image at the size you specify in your application. You need to size it slightly wider than the paper width if you want to print withou t[...]
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Page 82
3-82 82 | Printing with EPSON Drivers for Windows 6. If you are printing with margins, set the following options: • Auto Rotate saves paper if your document length is shorter than the printable width of the roll. The document is automatically rotated 90 degrees and printed cr osswise. Be sure to click Roll Width and select the width of your roll [...]
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Page 83
3-83 Printing with EPSON Drivers for Windows | 83 The following table shows recommended image widths (in inches) for borderless printing using either the Auto Expand or Retain Size setting: * Non-EPSON roll media widths Choosing Advanced Print Options The advanced settings give you complete control over your printing environment. If you are using c[...]
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Page 84
3-84 84 | Printing with EPSON Drivers for Windows You see a window like the following: 3. If necessary, you can change your Media Type and Ink settings. 4. Choose one of the following Print Quality settings: •D r a f t to save ink • Normal - 360dpi for faster printing and everyday needs • Fine - 720d pi for high quality photos and prints (des[...]
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Page 85
3-85 Printing with EPSON Drivers for Windows | 85 6. Choose one of the following Color Manage ment settings: • Color Controls lets you specify individual values for adjusting brightness, contrast, saturation, and CMY inks, or choose from the three Color Control modes. You can also choose from three Gamma settings, which control image contrast by [...]
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Page 86
3-86 86 | Printing with EPSON Drivers for Windows You see the following: Select the correct settings to match your ICC profile. These settings override any paper configuration settings you may have made using the printer’s control panel. • Color Dens ity lets you control the ink saturation level (for example, when you turn off color manageme nt[...]
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Page 87
3-87 Printing with EPSON Drivers for Windows | 87 • Cut Method decreases the cutting blade pressure for thinner media, and adjusts the speed for thick medi a. You may need to experiment to determine the best setting for your paper. • Platen Gap lets you fine-tune the setting for various paper thicknesses. • Eject Roller Type lets you define t[...]
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Page 88
3-88 88 | Printing with EPSON Drivers for Windows You can use the buttons to cancel, pause, or restart your print job. You also see how much ink you have left and view printing tips. If you don’t want the Progress Meter to appear, you can turn it off. See page 89 for instructions. Setting Monitoring Preferen ces and Optimizing Print Speed You can[...]
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Page 89
3-89 Printing with EPSON Drivers for Windows | 89 3. Select from the following options: • High Speed Copies speeds up printing of multiple copies of the same document using hard disk space as a cache. If you have multiple hard drives, you can select a different drive to spool to. • Show Progress Meter lets you control whether or not the Progres[...]
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Page 90
3-90 90 | Printing with EPSON Drivers for Windows 6. If you want to have the Status Monitor 3 icon appear in your Windows taskbar, click the Shortcut Icon checkbox. Then select the icon to use. After you enable the shortcut, you can simply double-click the icon to open the Status Monitor 3 window or right-click it, then select Monitoring Preference[...]
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Page 91
3-91 Printing with EPSON Drivers for Windows | 91 3. Install the printer driver from the software CD-R OM on the other computers that will access the printer over the network. 4. On each computer that will access the printer, click Start > Prin ters and Faxes . Right-click the printer icon and select Properties. 5. Click the Port s tab. You see [...]
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Page 92
3-92 92 | Printing with EPSON Drivers for Windows 7. In the Port Name box, type the name of computer that is connected to the printer and the name of the shared printer (as shown below), then click OK . 8. Close the Prin ter Ports window to return to the Ports tab. Make sure the new port is added and the check box is selected. Then click OK . sp400[...]
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Page 93
93 93 The EPSON Stylus Pro 4000 requires very little maint enance to keep working its best. This chapter descri bes the following routine procedures: • Checking printer status and part life • Checking and cleaning the print head • Aligning the print head • Replacing ink cartridges • Performing additional maintenance tasks • Replacing th[...]
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Page 94
4-94 94 | Maintaining and Transpo rting the Printer Checking Printer Status and Part Life Using the SelecType menus, you can ch eck the amount of ink remaining, the total number of prints, and the status of your cutter blade, maintenance tank, and other printer parts. You can either print out a status check, or you can view the printer’s status o[...]
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Page 95
4-95 Maintaining and Transporting the Printer | 95 Viewing Status Information To view printer status information instead of printing it, follow these steps: 1. Press the Menu button. You see PRINTER SETUP . 2. Press the button until you see PRINTER STATUS , then press Menu . You see VERSION . 3. Do one of the following: • To check the firmware ve[...]
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Page 96
4-96 96 | Maintaining and Transpo rting the Printer • To check the status of other printer parts, press until you see SERVICE LIFE , then press Menu . The status of the cutter is displayed, using the E*****F symbols described below. Continue pressing to see the status of the carriage motor, paper feed motor, print head, and cleaning unit. The sta[...]
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Page 97
4-97 Maintaining and Transporting the Printer | 97 • Win dows XP : Click Start and select Control Panel . Double-click Printers and Other Hardware , then d ouble-click Printers and Faxes . Right-click your printer icon and select Printing Preference s . Click the Utility tab. • Other versions of Windows: Click Start , point to Settings , then s[...]
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Page 98
4-98 98 | Maintaining and Transpo rting the Printer Running a Power Cleaning Cycle You can run a power cleaning cycle from the control panel if the normal cleaning process is not sufficient to clear the nozzles. However, the power cycle uses a large quantity of ink, so it is recommended only as a last resort. The cartridges need to be at least 50% [...]
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Page 99
4-99 Maintaining and Transporting the Printer | 99 Aligning the Print Head Aligning the print head is the most important thing you c an do to ensure the best print quality. If banding appears on your prints, if they look grainy or blurry, or you see misregistration or “g hosting,” you need to align the print head. Although you can align the pri[...]
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Page 100
4-100 100 | Maintaining and Transporting the Printer It takes about 7 minutes to run the automatic uni-directional head alignment. The printer’s white beam sensor reads th e alignment pattern and adjusts the printer automatically. Make sure you don’t open the top cover or turn off the printer during this process. 9. When the uni-directional ali[...]
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Page 101
4-101 Maintaining and Transporting the Printer | 101 The easiest way to check ink levels is from the control panel: When the red B ink light is flashing (and INK LOW is displayed on the LCD panel), the indicated cartridge is almost out of ink. Make sure you have a replacement cartridge. When the light stays on and INK OUT is displayed, the cartridg[...]
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Page 102
4-102 102 | Maintaining and Transporting the Printer Use the following EPSON ink cartridges : * When using these cartridges, you must leave the ink compartment door open. To order EPSON ink cartridges, contact your dealer or call EPSON at (800) 873-7766. You can also order directly from the EPSON Store at www.epsonstore.com (U.S. only). In Cana da,[...]
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Page 103
4-103 Maintaining and Transporting the Printer | 103 3. Raise the ink levers to the unlocked position. 4. Remove the empty ink cartridge from the printer. Make sure you save your first set of empty 110 ml cartridges, so you can use them for transporting the printer if necessary. 5. Make sure the replacement cartridge is the correct color, and remov[...]
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Page 104
4-104 104 | Maintaining and Transporting the Printer 7. Hold the cartridge with the arrow pointing toward the printer. Then insert the cartridge into the slot. Don’t force it in. 8. Lower the ink lever to its locked position. 9. If you’re using 110 ml cartridges, close the ink compartment cover. If you’re using 220 ml cartridges, you’ll hav[...]
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Page 105
4-105 Maintaining and Transporting the Printer | 105 Performing Additional Maintenance Tasks In addition to running a power cleaning cycle and replacing th e cutter blade, you can use the Maintenance menu to set the printer’s date and time. You can also use the maintenance mode to change printer defaults and run special procedures. Changing the D[...]
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Page 106
4-106 106 | Maintaining and Transporting the Printer Follow these steps to use the maintenance mode: 1. Make sure the printer is turned off. Press and hold the Pause button, then press the P Power button until the printer turns on and d isplays HEX DUMP on the LCD panel. 2. Press the or button to select the settings described below. If you need to [...]
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Page 107
4-107 Maintaining and Transporting the Printer | 107 Replacing the Paper Cutter Blade If you notice that your paper isn’t being cut cleanly, the cutter blade may need to be replaced. If you use the bl ade to cut heavy stock, you will damage the blade and need to replace it. See pa ge 32 for a list of media that do not work with the cutter. You ca[...]
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Page 108
4-108 108 | Maintaining and Transporting the Printer 6. When REPLACE CUTTER is displayed on the LCD, hold down the side pin as shown and turn the latch to the right. 7. Release the side pin and carefully remove the cutte r blade. 8. Insert the new cutter as shown. W A RNING: The blade is sharp. Be careful when removing it. sp4000Guide.book Page 108[...]
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Page 109
4-109 Maintaining and Transporting the Printer | 109 9. Push down on the side pin while turning the latch to the left. 10. Close the top cover when you see a message prompting you to do so. The cutter moves to the home posit ion. Replacing the Maintenance Tank The maintenance tank s tores ink that gets flushed from the system during manual and auto[...]
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Page 110
4-110 110 | Maintaining and Transporting the Printer Follow these steps to replace the tank: 1. Make sure the printer is not printing or performing any other operations ( READY or PAPER OUT should appear on the control panel). 2. If you are using 220 ml ink cartridges, remove the four cartridges from the right ink compartment, then close the compar[...]
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Page 111
4-111 Maintaining and Transporting the Printer | 111 Cleaning the Printer To keep your printer working at its best, you should clean it several times a year. 1 . M a k e s u r e t h e p r i n t e r i s t u r n e d o f f a n d a l l i t s l i g h t s a r e o f f . T h e n u n p l u g the power cord and disconnect the printer from your system. 2. Ope[...]
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Page 112
4-112 112 | Maintaining and Transporting the Printer Preparing the Prin ter for Shipment 1. Turn the printer on and remove the following parts: • All paper or other media • Roll paper spindle • Paper tray 2. If you are using the 110 ml ink cartridges, leave them installed . If you are using 220 ml cartridge s, remove them and install 110 ml c[...]
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Page 113
4-113 Maintaining and Transporting the Printer | 113 5. Turn off the printer and unplug the power cord. 6. If you need to ship the printer, you must repack it using the original box and packing materials and secure it to a pallet. If you do not have these items, contact EPSON to request th em. Otherwise, the printer may be damaged beyond repair. If[...]
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Page 114
4-114 114 | Maintaining and Transporting the Printer 5. Click Continue on the next screen. 6. Click Accept on the lic ense agreement screen. 7. On the installe r screen, click the arrow in the Easy Install list at the top and select Uninstall . Then click th e Uninstall button at the bottom and follow the on-screen instructions. 8. If you want to r[...]
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Page 115
115 115 As you use your printer, you may occasionally experience a problem. The first thing you should do is diagnose the problem following the guidelines in this chapter. Th en try the most likely soluti ons until the proble m is fixed. This chapter provides inst ructions for the following: • Diagnosing problems • Checking error messages and l[...]
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Page 116
5-116 116 | Solving Problems Checking Error Messages and Lights The control panel includes various ligh ts and an LCD display to indicate the status of the printer: When your ink or paper runs out or a problem occurs, a message appears on the LCD display, and the lights on the control panel come on or flas h. The following table lists the messages [...]
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Page 117
5-117 Solving Problems | 117 INK LOW B Ink light flashing Ink cartridge(s) are nearly empty (pr inting continues). Make sure you have replacement cartridges available. See page 100. INK OUT B Ink light on Ink cartridge(s) are empty (printing stops). Replace the ink cartridge(s) indicated on the LCD panel. See page 100 for instructions. INVALID INK [...]
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Page 118
5-118 118 | Solving Problems NOZZLES STILL CLOGGED — Head cleaning did no t clear the noz zles. Run the head cleaning utility again. If the nozzles are still cl ogged, contact EPSON. OPTION I/F ERROR — Wrong interface card installed. Turn off the printer and remove the card. See the documentation that came with the card. NO INK CARTRIDGE B Ink [...]
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Page 119
5-119 Solving Problems | 119 SERVICE REQ. Al l lights flashing The print head is locked. Pull out the green tab to unlock the print he ad. See page 111. An error has occurred. Note the erro r number, then turn the printer off and back on. If the message remains, contact EPSON as described on page 11. SET INK CRTG — Ink cartridge chip error. Remov[...]
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Page 120
5-120 120 | Solving Problems Improving Print Quality You can often improve print quality by doing the following: • Run a nozzle check and cleaning cycle. See page 96 for instructions. • Align the print head. See page 99 for instructions. • When you send a print job, make sure your print options are set correctly. For more information, see Cha[...]
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Page 121
5-121 Solving Problems | 121 Your print is grainy, or has misregistration or ghosting. ◗ Check the ink indicators and light to se e if you are low on ink. Replace ink cartridges if necessary, as described on page 100. ◗ Run a nozzle check and cleaning cycle. See page 96 for instructions. ◗ Align the print head, as described on page 99. ◗ Ma[...]
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Page 122
5-122 122 | Solving Problems Your print has gaps o r appears faint. ◗ Check the expiration date printed on each of the ink cartridges. If the cartridge is too old, replace it as described on page 100. ◗ Make sure the Media Type setting in the printer software is correct for the media you’re printing on. ◗ Run a nozzle check and cl eaning cy[...]
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Page 123
5-123 Solving Problems | 123 Solving Operational Problems If you can’t turn the printer on, if it stops printing unexpectedly, or if nothing prints, check the following: • The printer is turned on. • Paper is loaded in the printer. • The printer is plugged securely into a working electrical outlet that’ s not controlled by a switch or tim[...]
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Page 124
5-124 124 | Solving Problems Problem Solution The printer stops printing unexpectedly. ◗ If the Pause light is flashing, the printer is performing a m aintenance procedure or waiting for ink to dry. Check the display message and ligh ts on the control panel. Wait until the Pause li ght stops flashing. ◗ Check the display message and lights on t[...]
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Page 125
5-125 Solving Problems | 125 Solving Miscellaneous Printing Problems If your printouts are not what you expected, try the suggestions below: Problem Solution Your print has incorrect or garbled characters. ◗ Make sure your software is installed correctly and the printe r is selected. ◗ Clear any stalled print jobs from the Pr int Center or Prin[...]
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Page 126
5-126 126 | Solving Problems Solving Paper Problems If paper feed or paper jam problems o ccur frequently, try one or more of the following solutions: • For roll paper, try adjusting the pape r suction setting. See page 40 for more information. You can also adjust this setting through your printer driver. • For heavy or thick media, follow the [...]
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Page 127
5-127 Solving Problems | 127 • Make sure the platen gap setting is correct for the paper or media you’re printing on. See page 39 for more information. • If you’re not using EPSON media, make sure you use a paper configuration to adjust for the paper’s thickness and drying time (see page 41). • If roll paper is curl ed tightly, select S[...]
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Page 128
5-128 128 | Solving Problems 2. Cut the paper at the paper insert ion slot, and remove the roll paper. 3. Remove the jammed paper from th e front or back of the printer. 4. If necessary, open the top cover and remove the jammed paper. 5. Make sure the paper light is on and LOAD PA PER is displayed on the LCD panel. Then reload your paper. Caution: [...]
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Page 129
5-129 Solving Problems | 129 Clearing Paper Tray Jams If paper gets jammed while feeding from the tray, follow these steps to clear it: 1. Turn off the printer and release the paper lever. 2. Remove the paper tray. 3. Carefully pu ll ou t the jammed paper. sp4000Guide.book Page 129 Fr iday, Octo ber 22, 2004 5:06 PM[...]
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Page 130
5-130 130 | Solving Problems 4. If paper is still jammed in the pri nter, open the top cover and remove it. 5. If paper is jammed around the rear cover, remove the cover by squeezing the square knobs and pulling the cover off the printer. sp4000Guide.book Page 130 Fr iday, Octo ber 22, 2004 5:06 PM[...]
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Page 131
5-131 Solving Problems | 131 6. Then remove the paper. 7. Reinstall the rear cover. Then press and hold the Pause button if necessary to reset the printer. Clearing Paper Jams from the Manual Feed Slots If paper is jammed in the front or rear manual feed slots, follow these steps to clear it: 1. Turn off the printer and release the paper lever. sp4[...]
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Page 132
5-132 132 | Solving Problems 2. Remove the paper tray. 3. Carefully pu ll ou t the jammed paper. 4. If you can’t reach the paper from the front, remove it from the back of the printer. 5. Press and hold the Pause button if necessary to reset the printer. sp4000Guide.book Page 132 Fr iday, Octo ber 22, 2004 5:06 PM[...]
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Page 133
133 133 If you plan to attach the printer to your network, you need the optional EpsonNet print server card. The EpsonNet print server is a 10/100 Base TX Type B Ethernet interface car d (part number C12C82 405). You can purchase the print server ca rd and other optional equipment and and supplies from EPSON at (800) 873-7766, or you can visit the [...]
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Page 134
A-134 134 | Installing the Optional Print Server Card 5. Slide the card along the slots inside th e compartment. Push it in firmly to fully insert the connector into the printer’s internal slot. 6. Use the two screws included with the card to secure it. 7. Connect one en d of the appropriate cable to the card . Then connect the other end to your [...]
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135 135 Printing A ppen di x B : Specifications Note: Additional specifications are provided in the Reference Guide included on the CD-ROM that came with your printer. P rinting method On-demand ink jet N ozzle configuration Black: 180 nozzles × 3 (photo black, matte black, light black) Color: 180 nozzles × 5 (cyan, m agenta, lig ht cyan, light m[...]
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Page 136
B-136 136 | Specifications Environmental Electrical Check the label on the back of your printer for voltage information. Dimensions Operation Storage Transit (stored in shipping cont ainer) Temperature 50 to 95 ° F (10 to 35 ° C) Print quality guarantee: 59 to 77 ° F (15 to 25 ° C) –4 to 104 ° F (–20 to 40 ° C) (1 month at 104 ° F) –4 [...]
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Page 137
B-137 Specifications | 137 Operating Depth Weight Packing Dimensions and Weight Printer Interfaces • USB (1.1 and 2.0 compatible) • IEEE-1394 FireWire In addition, a Type-B expansion slot is available for installing an Ethernet network card (10/100 Base TX). With paper tray , without roll holder 23 inche s With roll holder , without paper tray [...]
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Page 138
B-138 138 | Specifications Safety Approvals Media Roll Paper Cut Sheets Saf et y st an da rds UL 60950, CSA 22.2 No. 60950 EMC FCC part 15 subpart B, class B, CSA C108.8 class B Maximum roll width 17 inches Maximum roll length Up to 14 7 feet for 2-inch cored me dia Up to 662 feet for 3- inch cored media Weight range 64 to 90 g/sm Roll paper compat[...]
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Page 139
B-139 Specifications | 139 Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot attest to the quality of any non-EPSON brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs. Poor quality paper may reduce print qu ality a[...]
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Page 140
B-140 140 | Specifications * Preliminary data from Wilhelm Imag ing Research, Inc. indicate the lightfastness of color UltraChrome ™ prints made by the EPSON Stylus Pro 4000 printer will be rated up to 100 years under glass on specific EPSON media. Data indicate the lightfastness of black and white UltraChrome images will be rated as greater than[...]
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-141 141 A Accessories, 10 Aligning print head, 99 to 100 Auto Cut setting Mac OS 9, 61 Mac OS X, 53 Windows, 81 Auto Rotate setting Mac OS 9, 61 Windows, 82 B Background printing, Mac OS 9, 69 Banding, 120 Blank pages, 125 Blurry prints, 122 Borderless printing Mac OS 9, 59 to 62 Mac OS X, 45 to 47 Windows, 79 to 83 Buttons, control panel, 116 C C[...]
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-142 142 | Index Depth of printer, 136 to 137 Diagnosing problems, 115 Dimensions of printer, 136 to 137 Documentation, how to use, 9 E Electrical specifications, 136 Energy consumption, 136 ENERGY STAR, 13 Engine reliability, 135 Environmental specifications, 136 EPSON accessories, 10 help, 11 media, 19, 31 Preferred Protection Plan, 11 Store, 10 [...]
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Page 143
-143 Index | 143 M Macintosh OS 9 advanced print options, 65 to 68 background printing, 69 basic print options, 63 to 64 borderless printing , 59 to 62 color management, 66 configuration options, 71 to 72 layout options, 58 to 61 managing print jobs, 68 to 72 Monitor IV, 69 to 70 monitoring printer, 68 to 72 network printing, 73 page setup options,[...]
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-144 144 | Index P Page Line settin g control panel, 39 Mac OS 9, 61 Mac OS X, 53 Windows, 82 Page setup options Mac OS 9, 58 to 61 Mac OS X, 44 to 46 Paper attaching to spindle, 33 configuration settings, 67 to 68, 85 to 87, 122 custom settings, 40 to 42 custom size, 45 to 46, 60 custom size, creating, 81 cut sheet, 18 to 30 EPSON, 19, 31 handling[...]
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-145 Index | 145 Printer box, 137 checking status, 55 to 57, 70 to 72, 94 to 96 cleaning, 111 dimensions, 136 to 137 maintaining, 93 to 111 monitoring , 55 to 57 , 68 to 72 , 87 to 89, 119 motors, checking status, 94 to 96 moving, 111 to 113 packaging, 137 port, 124 software, uninstalling, 113 to 114 specifications, 135 to 137 stand, optional, 10 s[...]
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-146 146 | Index Software, uninstalling, 11 3 to 114 Specifications electrical, 136 environmental, 136 ink cartridges, 139 mechanical, 136 to 137 paper, 138 printable area, 139 printer, 135 to 137 Speed and Progress utility, 88 to 90 Spindle adapter, 37 loading roll paper, 33 purchasing additional, 10 removing roll pape r, 37 Spool folders, Mac OS [...]
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sp4000Guide.book Page 147 Fr iday, Octo ber 22, 2004 5:06 PM[...]
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sp4000Guide.book Page 148 Fr iday, Octo ber 22, 2004 5:06 PM[...]
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Page 149
89 Power Button Pause light and button Hold for 3 seconds to cancel a print job or reset the printer. Left arrow or Paper Source button Hold for 3 seconds to cut roll paper after printing. Paper light Menu button Hold for 3 seconds to clean the print head. Up arrow button Down arrow button Ink light Control Panel Lights and Buttons Insidefront.fm P[...]